Tag: 7S

  • Samsung confirms launch of refurbished Galaxy Note 7s

    Samsung confirms launch of refurbished Galaxy Note 7s

    Samsung Electronics said Sunday it would start selling a refurbished version of its Galaxy Note 7 smartphone this week after an embarrassing recall over exploding batteries rocked the tech giant last year.

    The recall of millions of Galaxy Note 7 devices cost the world’s largest smartphone maker billions of dollars in lost profits and hammered its global reputation.

    The refurbished device, made of recalled, unsealed Note 7 handsets and unused components are outfitted with new batteries, Samsung said in a statement.

    The limited-edition phone — the Galaxy Note Fan Edition (FE) — will hit shelves in South Korea on July 7, Samsung said, adding it would only sell 400,000 units at home.

    The firm said it would decide later whether to release the refurbished edition elsewhere, which is priced at 699,000 won ($611) domestically, far lower than the previous version that was nearly $1,000.

    About three million Galaxy Note 7 handsets were returned to the firm last year, but campaign groups including Greenpeace have expressed concern that discarding the phones could harm the environment.

    “The latest launch of the Galaxy Note FE… has a significant meaning as an environment-friendly project that minimised the waste of resources,” Samsung said in a statement.

    The recall — the largest-ever by the South Korean tech giant — was deeply embarrassing for Samsung, but it has just launched a new flagship device, the Galaxy S8, to positive reviews and strong orders.

    In April Samsung posted its biggest quarterly net profit in more than three years, although the company has come under pressure on wider fronts.

    Lee Jae-Yong, the Samsung group’s vice-chairman and heir to its leadership, is on trial for bribery over his role in a massive corruption scandal that brought down impeached former president Park Geun-Hye.

    Lee is accused of bribing Park and her confidante Choi Soon-Sil with millions of dollars to seek regulatory favours.

  • Samsung issues recall over exploding Note7s

    Samsung issues recall over exploding Note7s

    Samsung plans to conduct a global recall of its Galaxy Note7 following reports that the device can overheat and even explode due to a faulty battery.

    The company announced it has stopped sales of the device and will voluntarily replace it for existing customers over the coming weeks.

    As of September 1 there had been 35 reported cases of battery malfunctions globally, Samsung said. The company is conducting a thorough inspection with suppliers to identify possible affected batteries in the market.

    But sales of the device have not been suspended in every marke. In a statement, 3 Hong Kong said it has learned from Samsung Hong Kong that sales of the device will not be affected by the recall, and the device launched in the market as scheduled last week.

    By contrast, the Philippines’ Globe will participate in the recall, and announced it will replace existing Note7 devices as soon as Samsung is able to provide replacement units, or customers can select another replacement device instead.

    Bloomberg has estimated that it may cost Samsung as much as $1 billion to replace all 2.5 million Note7 phones shipped since the device’s launch two weeks earlier. The company could also face reputational damage a a precarious time for smartphone vendors.