Retail News CRM

Tag: agency

  • Malaysia’s Anti-Corruption Agency Launches Investigation into Land Dispute Over 1,000 Felled Durian Trees

    Malaysia’s Anti-Corruption Agency Launches Investigation into Land Dispute Over 1,000 Felled Durian Trees

    The Malaysian Anti-Corruption Commission (MACC) is intensifying its investigation into a significant land dispute in Pahang’s Raub district, aiming to collect vital documents and witness accounts. The agency confirmed last Friday that several individuals involved in the cultivation of the disputed lands have already been identified.

    Government’s Bold Move Against Illegal Farms

    The clash over land rights erupted on April 8, when government authorities took decisive action by cutting down approximately 200 durian trees, claiming they were planted on illegally occupied land. This action was part of “Op Sekat 3.0,” a state-led initiative that ran from April 8 to May 3, targeting unauthorized durian farms. Following this operation, more than 1,000 trees—many of them the highly prized Musang King variety—met the same fate, sparking a wave of controversy, as reported by local media.

    The timing of the MACC’s press release couldn’t have been more poignant. It followed a visit by the Sultan of Pahang, Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah, to one of the former illegal orchards last Thursday, a moment captured in a Facebook video. During this visit, the Sultan met with officials from the Raub Land and District Office to discuss the chronic issue of land encroachment. His reaction to discovering that a staggering 10,521 hectares—about the size of 14,700 football fields—had been unlawfully occupied was one of sheer astonishment, according to national news agency Bernama.

    Farmers Fight Back Amid Growing Discontent

    The government’s actions have ignited protests from farmers, who expressed their dissent by blocking access routes and displaying banners lamenting the loss of their established crops, as reported by Free Malaysia Today. The Save Musang King Alliance, which advocates for the farmers, has pointed to a court ruling from May that allegedly prohibited the government from destroying these farms. In a tit-for-tat, authorities have maintained that no court order was breached and confirmed their legal right to clear the land.

    Interestingly, this crackdown has found support among local NGOs and residents who argue that the issue of illegal land use has persisted for far too long and necessitates immediate attention. Tengku Zulpuri, a former Raub member of parliament, noted that the existence of these illegal farms has been an “open secret” for over three decades, adding a layer of intrigue to the ongoing situation.

    Tan Sri Azam Baki, the chief commissioner of MACC, shared that the ongoing investigation is delving deep, not only into governance issues but also into how these land-clearing activities occurred without proper oversight from relevant authorities. Last month, the agency compiled a list of individuals linked to the Pahang land dispute, including several former officials. “Given that the case dates back around ten years or more, some of the officials involved have since retired,” Azam added, hinting at the complexity of accountability in this long-standing issue.

    As the saga unfolds, it leaves us pondering just how deep the roots of corruption may run in this verdant landscape.

    Questions & Answers

    What sparked the land dispute in Pahang’s Raub district?
    The dispute began on April 8, when the government cut down around 200 durian trees believed to be planted on illegally occupied land, as part of a state-led operation targeting unauthorized farms.

    How have farmers reacted to the government’s actions?
    Farmers have reacted strongly, protesting by blocking access routes and voicing their grievances about the destruction of their crops. Their representation, the Save Musang King Alliance, argues that a court ruling prohibited such demolitions.

    What is MACC looking into during the investigation?
    The MACC is investigating governance issues related to the land dispute and examining how land-clearing activities could proceed without proper intervention from the relevant authorities.

  • Flight Centre fined $252,000 for misleading promotions

    Flight Centre fined $252,000 for misleading promotions

    Flight Centre Travel Group has paid $252,000 in fines after misleading customers with unclear promotions during the 2018 Christmas and 2019 Easter periods.

    The travel group offered customers who spent $1500 on a holiday package during these periods a $250 voucher to use for their next holiday – though failed to disclose that the next holiday needed to be worth more than $5000 to qualify.

    According to the ACCC, over 35,000 customers received these vouchers as part of the promotions.

    “We are concerned that consumers were enticed to purchase their holiday through Flight Centre to obtain a voucher they were not able to use without spending another $5000 when this was not adequately disclosed,” ACCC Commissioner Sarah Court said.

    “Businesses are warned that the terms and conditions of any deal or promotion must be prominent so that consumers understand what is involved in redeeming the offer.”

    In addition to the fine paid, Flight Centre has also waived the $5000 minimum spend condition and has extended the redemption period for the vouchers. Those earned during the 2018 Christmas period will be extended from 30 June 2019 to 31 December 2019, while those earned during 2019 Easter will also be extended to 31 December 2019.

    The ACCC notes that the payment of a penalty specified in an infringement notice is not an admission of a contravention of Australian Consumer Law.

    Earlier this year, the ACCC also targeted online retailer Kogan for misleading promotions, stating it made “false or misleading representations about a 10 percent discount promotion”, and would be taking the retailer to court.

    The consumer rights commission alleged Kogan had advertised a 10 percent discount on certain products, though raised the price of around 600 products before the promotion began – in some cases by at least 10 percent.

    “We allege that Kogan’s advertisements were likely to have caused consumers to think they were getting products below their usual price,” Court said in a statement in May.

    “In fact, Kogan had inflated product prices which we say created a false impression of the effective discount.”

    At the time, Kogan denied the allegations, stating they ignore critical facts and matters that are relevant to the situation.

  • Pizza Hut Singapore appoints BLKJ as Singapore creative agency of record

    Pizza Hut Singapore appoints BLKJ as Singapore creative agency of record

    Pizza Hut Singapore appoints BLKJ, an independent creative agency, as Agency of Record to resonate with young adults while maintaining its strong heritage among families. BLKJ, one of the fastest growing independent creative agencies in Singapore, was established in 2017. BLKJ will be managing all Pizza Hut’s upcoming campaign launches. They will lead all marketing efforts in content creation, creative designs and art direction. BLKJ will be tasked to deliver innovative ideas and refresh the Pizza Hut brand in Singapore.

    “We were bowled over by the boldness of their ideas, their appreciation for the brand challenges and spot on solutions to win the hearts of the Millennials. Most of all, it was a meeting of minds and we believe this is fundamental to any successful partnership,” says Joyce Tan, Senior Director, Marketing & Food Innovation, Pizza Hut Singapore. “We launched ‘Your Slice of Simple’ campaign last year and believe that BLKJ is a strong partner to help reinforce and cement this positioning for our brand.”

    The appointment was made following a three-way agency pitch. Pizza Hut was particularly drawn to BLKJ’s good grasp of the category and the Pizza Hut brand. The decision to partner with BLKJ was made after a stringent evaluation process which involves key marketing and senior stakeholders.

    “We are very excited to be working with Pizza Hut. Firstly it’s a great brand with the potential for creating ground-breaking work. Pizza Hut’s positioning of ‘Your Slice of Simple’ is a great place to start from. Secondly, from the word go the chemistry between the two parties was great. Both of us want to make Pizza Hut more successful than it’s ever been before,” says Rowena Bhagchadani, CEO and Co-Founder, BLKJ.

    The appointment will be further enhanced with the launch of Pizza Hut’s new brand campaign in March 2019. With the addition of BLKJ, Pizza Hut will continue to rekindle the simple and delicious pizza experience, further emphasising an alternative to “foodie complexity”. The partnership with BLKJ will elevate Pizza Hut brand among millennials in Singapore and brings captivating ideas to life.

  • 40 travel agents join Garuda Indonesia Travel Fair 2018

    40 travel agents join Garuda Indonesia Travel Fair 2018

    More than 40 travel agencies, including five pilgrimage agencies, are joining the second phase of the Garuda Indonesia Travel Fair (GATF) 2018. The event, held by the flag carrier in partnership with Bank Mandiri, is held at the Jakarta Convention Center (JCC) in Senayan, South Jakarta, from Friday to Sunday. Various travel packages are offered by the agencies, including for the umrah as well as for cruise and winter vacations. Garuda Indonesia promises competitive prices for international as well as domestic routes. The South Korean capital city of Seoul, for instance, can be visited with round trip fares starting at Rp 2.7 million (US$177), while a return ticket to Raja Ampat in West Papua can be bought for Rp 2.1 million.

    Other programs available throughout the biannual event are Happy Hour, which offers up to 80 percent discounts from 10 a.m. to 2 p.m. and from 4 p.m. to 8 p.m., Best Deal with up to 50 percent discounts, an additional 1,000 miles for GarudaMiles customers and 30 percent discounts on prepaid baggage.

    Pikri Ilham Kurniansyah, Garuda Indonesia’s commercial director, speaks at the opening ceremony of the second phase of the Garuda Indonesia Travel Fair (GATF) 2018 at the Jakarta Convention Center (JCC) in Senayan, South Jakarta, on Friday.

    Having joined the GATF in 2017, Bank Mandiri also presents numerous special offers, including a 50 percent discount with fiestapoin, zero percent installments for up to 12 months using their credit card and up to Rp 2 million cashback using their credit or debit cards.

    One of the visitors, Citra, 27, from Bekasi, West Java, praised the variety of travel agencies there. “It’s worth it [coming to the travel fair], especially if you’re on a budget,” said Citra, who plans to fly to Labuan Bajo in East Nusa Tenggara. “The place is also comfortable.”

    The GATF has been held in 30 cities since last September. It targets total transactions of Rp 448 billion, including Rp 218 billion in Jakarta.

    Collaborating with the Tourism Ministry, Garuda Indonesia has also conducted the Wonderful Indonesia – Garuda Indonesia Travel Fair (WI-GATF) abroad to lure foreign travelers to Indonesia.

    Pikri Ilham Kurniansyah, the airline’s commercial director, said its WI-GATF event in Shanghai, which ended in early September, had generated 8.5 million yuan ($1.3 million) in sales, and the airline was focusing on the WI-GATF this year by adding Singapore and Australia as forthcoming venues.

  • Vietnam launches new agency to ‘rescue’ farm products

    Vietnam launches new agency to ‘rescue’ farm products

    Farmers are growing more food than the population can eat due to a breakdown in communication. Vietnam’s Ministry of Agriculture and Rural Development (MARD) launched a new department on Wednesday aiming to “rescue” the country’s farm products.

    Despite its agricultural strengths, Vietnam simply isn’t consuming its own agro-products. Weak connections between farmers and traders and an inability to forecast the market have led to overproduction, leaving farmers and producers on the brink of bankruptcy.

    Local people have even been asked to step in and buy up excess supplies of bananas, watermelons and pork since the beginning of the year.

    The department will offer market forecasts and monitor the consumption of domestic farm products, then coordinate with relevant agencies to balance supply and demand as well as work with the trade ministry to control imports and exports, said MARD on its website.

    According to MARD chief Nguyen Xuan Cuong, Vietnam has managed to shift from a hungry country to a major food exporter in the past 30 years.

    Last year, Vietnam raked in $32 billion from agro-forestry-fishery exports. Of that figure, 10 items enjoyed export revenue of over $1 billion.

    However, the Southeast Asian country is facing three main challenges. Firstly, Vietnam has over 10 million farming households whose productivity remains lower than that of the region and the world. Secondly, Vietnam is among the world’s top five nations hardest hit by climate change, especially in agriculture. Thirdly, in the age of integration, the country faces fierce competition from overseas.

    To address these challenges, Cuong said the sector needs to restructure and focus more on processing and marketing.

    “Currently, processing and marketing remain weak in Vietnam as production and marketing are not linked, which results in the overproduction of many agricultural products,” said Cuong.

    The new department is expected to work closely with ministries, associations and businesses to connect production and marketing with the aim of tapping the world’s 7 billion population and the 92 million people in the domestic market, Cuong said.

  • Indonesia to set up agency to combat fake news

    Indonesia to set up agency to combat fake news

    Indonesia is setting up an agency that will tackle fake news after a flood of untrue stories on social media, an official said Thursday, including claims China was waging biological warfare against the country using contaminated chilli seeds.

    The new cyber agency will also seek to protect state institutions from hackers, said presidential spokesman Johan Budi.

    Chief Security Minister Wiranto said that the move was necessary to combat a flood of news on social media that was “slanderous, fake, misleading and spread hate”.

    “Freedom (of speech) is a right in a democracy but there is also an obligation to obey the law,” he said.

    Officials said among the agency’s tasks would be to monitor news circulating online to check for false stories. It will be overseen by the security ministry and will work alongside other government agencies, they said, without giving further details.

    It came after President Joko Widodo declared his intention at a cabinet meeting in December to combat fake news in a country where people are rapidly getting online for the first time, with over 130 million out of 255 million inhabitants now estimated to be internet users.

    One of the most high-profile cases in recent times was a false claim circulating on social media in December that Beijing was seeking to wage biological warfare against Indonesia, after a true story that four Chinese citizens were arrested for using imported chilli seeds infected with bacteria on a farm south of Jakarta.

    The Chinese embassy in Jakarta was forced to issue a statement saying that the reports were “misleading and have caused great concerns”.

    Another fake story that spread online said that millions of Chinese workers had entered Indonesia to replace local workers. It comes as anti-Chinese sentiment is running high with Jakarta’s ethnic Chinese governor standing trial for alleged blasphemy.

    Indonesian internet expert Nukman Luthfie said he hoped the new agency would not breach people’s privacy, but added it was too early to tell.

    “It would be really unfortunate if it was going to be used to monitor public discussions because that’s people’s right,” he said.

    There has been growing global concern about the spread of fake news, with some critics claiming a flood of false stories circulating online may have helped brash billionaire Donald Trump win the US election.