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Tag: airport

  • Hong Kong tenders five new retail contracts

    Hong Kong tenders five new retail contracts

    Hong Kong International Airport is currently tendering three retail contracts in the merchandise areas of fashion accessories, audio visual/electronics and gifts/souvenirs and toys.

    The first consists of a fashion or fashion accessories shop opportunity comprising 50sq m on Level 5 Departures in the North Satellite Concourse restricted area, where bids close on December 3.

    Another tender process is for an audio visual/electronics concession consisting of five shops, with four located on Level 7 in the Departures Check-in Hall, Terminal 1 non-restricted area. These outlets vary from between 18 to 70sq m in size.

    Another outlet comprising 48sq m which falls under the same contract is also located on Level 5 Arrivals in the Pre-Immigration Hall, Terminal 1 restricted area. The date for submission for offers for this five-outlet contract is December 10, 2015.

    Tenders also close for a small 48sq m gifts/souvenir/toy concession at Hong Kong Airport tomorrow afternoon. This is located on Level 5 Departures in the North Satellite Concourse restricted area.

    The airport describes all of these opportunities as ‘extraordinary’ and in ‘premium locations’.

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  • HKIA launches ‘deluxe shopping rewards

    HKIA launches ‘deluxe shopping rewards

    Between now and December 16, Airport Authority Hong Kong is incentivising passengers with ‘deluxe promotions’ which include a coupon for HK$5,000 ($645) and a complimentary delivery service to all addresses in the Greater China Region.

    The offer is open to all travellers spending more than HK$50,000 ($6,450) in no more than two electronic transactions on the same day. Customers spending more than HK$1,000 ($129) in a single transaction at Hong Kong International Airport (HKIA) can also benefit from a new free local delivery service during the promotion period.

    Those customers that spend more than HK$2,500 ($322) on clothing, bags and accessories in a single transaction can also receive free delivery to Mainland China, Macau and Taiwan.

    HKIA Deluxe Rewards Ad

    As part of this promotion AAHK is also working closely with its retailers to provide its customers with what it describes as ‘fabulous shopping and dining offers’, as well as ‘an exciting selection of special complimentary gifts’.

    HKIA says travellers can discover more by scanning the QR code on the promotional materials, or by visiting its website at the following address: https://www.hongkongairport.com/eng/shopping/special-offers.html

    Meanwhile, newly-opened shops at Hong Kong International airport between September and November, include (T1) Bee Cheng Hiang; China Mobile; Discover Hong Kong; Gift & Take by Nobletime; and millie’s. (T2) ARKA; and Living Plaza by AEON.

  • Airport Authority Hong Kong calls retail tenders at HKIA

    Airport Authority Hong Kong calls retail tenders at HKIA

    Airport Authority Hong Kong has issued audio/visual/electronics, fashion and fashion accessories and gifts/souvenir/toys tenders at Hong Kong International airport.

    Five consumer technology retail store concessions are available with a submission deadline of December 10. Four stores are located in terminal one departures check-in level seven and one in arrivals pre-immigration level five.

    The four T1 departure stores range from 18-70sq m with the arrivals store spanning 48sq m.

    Photo of Hong Kong airport gifts tender

    The airport, which serves over 100 airlines and handled 63.3 million passengers in 2014, an annual growth of 5.8%, said the stores represented an enticing opportunity to attract brands catering for  HKIA’s “affluent mix of passengers which come from all over the world, with over 45% being executives, professionals and proprietors.”

    Fashion and toys and gifts retailers have also been invited to bid for concessions. The deadline for submissions for the 50sq m fashion store in the north satellite concourse departures area is December 3, while interested parties have until November 5 to submit bids for a 48sqm toys and gifts store.

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  • Worldhotels Touches Down at Five-star Sama-Sama Hotel Kuala Lumpur International Airport

    Worldhotels Touches Down at Five-star Sama-Sama Hotel Kuala Lumpur International Airport

    Well-poised to take contemporary convenience and comfort to greater heights, Sama-Sama Hotel has joined the ranks of 450 independent hotels worldwide to fly the Worldhotels’ flag. Occupying a strategic location adjacent to the Kuala Lumpur International Airport, the award-winning hotel epitomises unsurpassed Asian hospitality that complements the best in proximity, convenience and comfort, perfectly suited for the needs of discerning travellers with business and leisure pursuits alike.

    Sama-Sama Hotel is connected by a sheltered sky bridge to the main terminal building of the Kuala Lumpur International Airport (KLIA) which houses the Arrival and Departure Halls. A dedicated check-in counter at the airport ensures a hassle-free and quick check-in for visitors right from their arrival, making the hotel a perfect base for transit air travellers with long hours in between flights and those with early morning departures or late night arrivals. The hotel also operates a complimentary 24-hour buggy shuttle service that runs between the airport and the hotel for added convenience.

    Service philosophy rooted in warm Malaysian hospitality

    Service at Sama-Sama Hotel is inspired by the melding of Malaysia’s rich tapestry of cultures into a harmonious collective. The name “Sama-Sama”, meaning “togetherness” in the Malay language, is a testament to the hotel’s commitment in delivering warm, personalised and memorable Sama-Sama experience to its guests – a guiding philosophy deeply rooted in the works of the team. The hotel’s logo aptly illustrates two hands coming together, a symbol of the inclusiveness of the nation’s diverse people and cultural heritage.

    Designed for the ultimate in comfort and peace of mind

    Guests visiting the capital city can touch down in five-star comfort and retreat into any of 442 non-smoking accommodations, including four types of suites.

    Designed for a revitalising stay and a comfortable work environment, the elegantly styled and soundproofed rooms and suites feature perspectives of lush greenery, along with thoughtful, contemporary amenities including high-speed Internet connectivity, touch-screen control panels, LCD televisions, video-on-demand, and a spacious work desk, among others.

    Guests staying in the suite categories enjoy exclusive access to the hotel’s Premier Lounge which offers a host of additional privileges.

    Elite functions space meets leading edge technology

    Totaling almost 2,800 square metres of function space, Sama-Sama Hotel boasts excellent facilities for conferences and events, including 10 superbly-appointed multifunctional rooms that accommodate up to 1,700 delegates, as well as an auditorium with a capacity of 180. Alongside a spacious foyer, high-speed Internet access and leading edge audiovisual equipment, the hotel plays host to a wide range of international conferences, seminars, exhibitions and gala dinners.

    First-class facilities reinvigorate weary minds and souls

    Enjoy quiet sanctuaries to relax at Sama-Sama Hotel with its comprehensive wellness facilities. Sweat it out at the tennis court or shape up at any time of the day and night at the 24-hour health club comprising gymnasium, jacuzzi, steam room and sauna. Relax with a refreshing dip in the outdoor pool, or pamper oneself at Tamara Spa, where a range of indulgent treatments and therapies beckons.

    Three dining establishments invite guests to savour delectable dining options including scrumptious buffet of Asian, International and Fushion specialties at Degrees, the hotel’s all-day dining restaurant; unwinding with a cocktail amid soothing music while staying up-to-date with flight information at Palmz Lounge; or gather for a good game of darts and snooker with delightful appetisers and entréesprepared in an open bar kitchen at Travellers’ Bar & Grill.

    “As an organisation which represents a curated collection of unique hotels, Worldhotels connects today’s more independently minded travellers to the world’s finest hotels, and we are thrilled at the addition of yet another remarkable affiliate in Sama-Sama Hotel,” remarks Roland Jegge, Worldhotels Executive Vice President Asia Pacific.

    “This addition illustrates the strategic importance we attach to our continual expansion across the Asia Pacific region. With 45 years of experience in the global field, we look forward to realising the full potential of Sama-Sama Hotel’s unique resources and positioning.”

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  • Priority Pass members now have access across Asia To 850 airport lounges

    Priority Pass members now have access across Asia To 850 airport lounges

    Priority Pass, the world’s largest independent airport lounge access program, today announces that over 850 premium airport lounges are now available to cater for the rapidly expanding Asian travel market.  Priority Pass is also announcing a brand refresh and a range of new services, which reflect the changing needs and expectations of the region’s travelers. This includes a responsive website prioritypass.com, innovative smartphone apps, new Digital Membership Cards, Member Offers and a contemporary brand identity for the original and world’s largest, independent airport lounge access program.

    Part of Collinson Group, Priority Pass access is offered as a valuable benefit in many companies’ reward programs, including banks, credit card providers, telecoms operators and consumer brands.  The digital membership and access services, new marketing resources and new member offers will enable clients to tailor the rewards they offer end customers.

    Priority Pass ran a series of focus groups with Asian travelers and analysed data on member visits to develop these new services. The Asian affluent middle class is set to rise from 1.8 billion in 2009 to 4.9 billion in 2030 and Priority Pass research has revealed that Chinese and Singaporean consumers within the top 10-15% of income are some of the most frequent travelers globally, taking an average of over nine business and leisure flights a year compared to a global average of seven.

    These discerning travelers look to enhance their experience, with nearly a quarter (23%) of Chinese and Singaporean consumers viewing airport lounge access as essential.  This group also value services such as fast track security, travel concierge and airport taxi and limo services.  Reflecting this demand, Priority Pass has expanded its airport lounge access to over 850 premium venues in more than 120 cities around the globe, including 55 new lounges in Asia since the start of 2015 as well as in key international hub airports such as the recently launched ‘Aspire, the Lounge and Spa at LHR T5’ at London Heathrow Terminal 5.

    The expectations of frequent Asian travelers are changing.Rather than spending money on flying first class, they choose to enhance their trips with experience-based benefits, such as access to spas, top restaurants and cultural events.  To support this trend, Priority Pass is introducing new Member Offers to help Priority Pass Members make the most of their time when they reach their destination, including discounted golf packages, car rental and airport transfers.

    The research also reveals a group of Affluent Middle Class ‘Technophiles’ in Asia who spend over 20 hours a week of their leisure time on the Internet and are avid users of apps, social media, online shopping and streaming digital content. The new Priority Pass Digital Membership Card, the responsive website and refreshed smartphone apps resonate well with the Affluent Middle Class in Asia who use an average of 16 different apps and expect information to be immediately available and digital.

    Ian Lee, Business Director, Asia Pacific, Priority Pass says, “We were the first company to offer a premium global lounge access program and these new enhancements ensure that we retain the largest choice of quality airport lounges in more locations and continue to offer the best possible customer experience. These new services mark a refresh of our 23 year old brand and our new digital services provide greater convenience for Asian travelers, while giving our Clients more flexibility in the way they provide Priority Pass to their consumers. The addition of new Member Offers, ensures travelers can tailor their experience and realise the value of Priority Pass membership beyond the lounge.”

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  • Changi Airport Group injects buzz with luxury tender

    Changi Airport Group injects buzz with luxury tender

    Changi Airport Group (CAG) has issued a tender for luxury brand concessions in the terminal three departure/transit lounge south at Singapore Changi airport.

    Concession A spans 112sq m, concession B 103sq m, concession C 86sq m and concession D 100sq m. The contract for concessions A, B and C is for three years from July 1 2016 to June 30 2019. For concession D, the contract is for three years from January 9 2017 or on the physical handover of the premises to the winner, whichever is later. The deadline for submissions is October 29.

    A CAG statement said: “We are looking for unique and exciting luxury brands and concepts that are currently not represented at Singapore Changi airport terminal three and will inject buzz and differentiate the retail offerings at Singapore Changi airport. All product categories may be considered, except for liquor and tobacco and perfumes and cosmetics.”

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  • Indonesia orders new Bali airport closure due to volcano

    Indonesia orders new Bali airport closure due to volcano

    Indonesian authorities ordered a fresh shutdown of the airport on the resort island of Bali today, sparking flight cancellations and travel misery for tourists during peak holiday season.

    Transport ministry spokesman J A Barata said Ngurah Rai airport would be closed for several hours from midday (0930 IST) due to ash drifting from Mount Raung, on Indonesia’s main Java island.

    Australian carriers Jetstar and Virgin Australia announced they were canceling flights in and out of Bali today, a popular holiday destination that attracts millions of tourists from around the world every year.

    The closure was the fourth shutdown of Bali airport in recent weeks due to the volcano, which has been spewing ash and lava high into the air since late June.

    The disruption has come during peak holiday season, leaving thousands of tourists stranded.

    The most serious period was between July 9 and 12, when two closures forced almost 900 flights to be canceled or delayed and created a backlog that took days to clear.

    Indonesian government vulcanologist Gede Suantika told AFP that the volcano was today shooting out ash clouds that were larger than those it had recently been emitting.

    “The volcano normally shoots out ash 700 to 800 metres but it’s around 1,000 metres today,” he said.

    Air traffic is regularly disrupted by volcanic eruptions in Indonesia, which sits on a belt of seismic activity running around the basin of the Pacific Ocean and is home to the highest number of active volcanoes in the world, around 130.

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  • Hong Kong airport executes summer promotions

    Hong Kong airport executes summer promotions

    Hong Kong International airport (HKIA) has welcomed the summer season with various promotions. These include special offers such as cash coupons with savings of up to HK$700 ($90) and complimentary local delivery service.

    From July 31 to August 11, travellers spending over HK$2,000, HK$5,000 and HK$10,000 by electronic payment can redeem HKIA cash coupons of HK$100, HK$200 and HK$600 respectively. Travellers using UnionPay cards to make purchases of over HK$5,000 and HK$10,000 can enjoy an extra HK$100 HKIA cash coupon.

    HKIA is also collaborating with retailers to provide travellers with exclusive shopping and dining offers and a selection of special complimentary gifts during the summer. Travellers spending with UnionPay cards can enjoy further offers. Details can be found by scanning QR codes on the promotional materials or by visiting https://www.hongkongairport.com/eng/shopping/special-offers.html.

    In addition, travellers spending over HK$1,000 in one single transaction at HKIA can enjoy complimentary local delivery service, while HKIA’s “Guaranteed Downtown Prices” mascot dresses up to welcome the summer and greet travellers. The mascot will make special appearances at terminal one and pose for instant photos with travellers and distribute  gifts. Travellers can also enjoy music performances while shopping in the Departures East Hall.

    HKIA has also teamed up with the Hong Kong Tourism Board as part of the Hong Kong Summer Fun campaign, providing travellers with two rounds of lucky draws. Travellers entering Hong Kong through HKIA can participate in the “Instant Mega Draw” until August 31. Before leaving Hong Kong, travellers can also enter the “Return to Hong Kong like a Millionaire” draw to win prizes, including a return-trip to Hong Kong.

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  • Glenfiddich debuts Residence Cask at Changi Airport

    Glenfiddich debuts Residence Cask at Changi Airport

    Glenfiddich, ‘the world’s most awarded’ single malt Scotch whisky, is partnering with DFS Group, to launch the Glenfiddich Residence Cask Vintage 1992 at DFS Singapore Changi Airport.

    The Glenfiddich Residence Cask Vintage 1992 edition comprises single cask releases chosen by Malt Master, Brian Kinsman, which are said to be in line with the ‘classic taste’ profile of Glenfiddich.

    A select group of DFS VIPs were invited to ‘immerse themselves’ in a Glenfiddich ‘experience’ including exclusive tasting sessions, hosted by Kinsman, where he shared his insights into the ‘art and romance’ of whisky making.

    Scott Hamilton, APAC Travel Retail Director said: “This event is more than a launch of an exceptional whisky. It is a great example of the close and successful partnership between DFS Singapore Changi Airport and William Grant and Sons.

    “We have the opportunity to showcase our unique range of products to the right audience and for DFS, they keep their privileged customers excited, giving them more reasons to stay loyal to the DFS and Glenfiddich brands. We are thrilled to have this opportunity and I certainly look forward to the next exclusive launch with DFS.”
    Owners of these exclusive bottles can also fill out a leather-bound ledger book, which will be sent back to the distillery and put on display, becoming a part of Glenfiddich’s history.The Glenfiddich Residence Cask Vintage 1992 bottles are individually numbered and presented in hand-crafted leather boxes featuring detailed cask information. Shoppers have the option to personalise the ‘foot label’ upon purchase.

    Matured in American Oak (ex-Bourbon) cask number 8247, this 22-year-old spirit is distilled in 1992 and bottled at cask strength of 58.7%. The release is limited to only 200 bottles and exclusively available to DFS.

    This launch coincides with the opening of the Glenfiddich Residence Changi, a shop-in-shop at DFS Group’s new double-storey Wines and Spirits flagship store at Terminal 3 Changi Airport.

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  • Nuance wins 13 awards for ‘green’ HKIA stores

    Nuance wins 13 awards for ‘green’ HKIA stores

    Thirteen Nuance Group (HK) stores have been recognised for their environmental performance and commitment out of a total 23 at Hong Kong International Airport’s Environmental Management Recognition Scheme 2014/15.

    Essentially, the Airport Authority Hong Kong-backed scheme is aimed at encouraging retailers to adopt green initiatives and take active responsibilities for the environmental management of their stores. The scheme is co-organised by the Hong Kong Productivity Council (HKPC), which conducts on-site assessments of retail F&B premises at HKIA.

    Nuance is a wholly-owned subsidiary of Basel-based Dufry AG and the 13 stores which were recognised for their efforts this year include the following: (Silver awards) Sound & Vision store reference numbers 6E102, 6E150 and 6W520; Bally 6E125; Longchamp 6W544.

    Bronze awards went to the following Nuance stores: Taste & Delights 6W572; Amazing Grace 7E192; Bags Unlimited 5P084; Best of…Stores      5P103; Fortress 7T096 & 7T097; Fortress 5P028A; Scent & Beauty 5P065; and The Peninsula Boutique 7T040.

    Commenting on the initiative, Alessandra Piovesana, Regional Managing Director of Nuance Asia and Regional COO (ad int) Asia & Middle East of Dufry Group said: “My team and I are delighted for our 13 winning stores at the latest HKIA Environmental Management Recognition Scheme, underlining our widespread corporate commitment in environmental conservation and protection across all our stores as part of our mission of ‘Enriching Travel, Enriching Life’.

    “We believe that environmental management succeeds only through continuous engagements and stewardship with a consistent attitude acted on a united front. Since we took a lead in this area to kick off our first corporate green initiative ‘Save & Preserve’ to reduce the use of plastic bags as early as in 2007, we have continuously nurtured our staff to take ‘green’ as an everyday approach, making ‘green’ practices part of their daily working lives.

    “Every year, we organize different activities to optimize ‘green’ awareness among travellers at HKIA. Our on-going environmental management programmes reflect our passion for life and our will to demonstrate that performing business and environmental actions can surely co-exist. With our concerted efforts with the Airport Authority and other stakeholders, our team is determined to leverage our presence within the airport to continue raising travellers’ consciousness of the need for a sustainable future.”

    ENVIRONMENTAL MEASURES TAKEN BY NUANCE

    The retailer adds that its continuous efforts at environmentally sensible stewardship and customer engagement include the following: minimizing the environmental impact of shopping bags by choosing certified biodegradable materials and by administrative measures; having agreements with suppliers or service providers to reuse containers or materials in goods delivery; installing energy efficient lighting; regularly maintaining air-conditioning systems; establishing ; Green Procurement Policy; using of state-of-the-art sustainable technologies, such as paperless PO system, use of Radio Data Transfer for stock logistics, Electronic Business Process Management and Digital Filing, etc.

    Most importantly, Nuance management says it provides regular training in environmental management to its employees.

    THE SIX KEY CRITERIA USED FOR JUDGING

    The judging criteria for the HKIA Environmental Management Recognition Scheme was based on six aspects, i.e. waste management, energy efficiency, waste water management, air pollution control, noise pollution control and overall environmental management.

    The judging panel consisted of representatives from the Airport Authority Hong Kong, Environmental Protection Department, Hong Kong Waste Management Association, Friends of the Earth (HK) and Academia (Professor C.S. Poon of HK Polytechnic University).

    Nuance adds that in 2012 it received five Gold Awards in the first-ever HKIA Environmental Responsible Retail Recognition Scheme held by AAHK. The retailer also received a Green Management Bronze Award from the Green Council Hong Kong in 2011.

  • Nuance India unveils new duty-free idea

    Nuance India unveils new duty-free idea

    Travellers flying out of Kempegowda Worldwide Airport in Bengaluru, India might be handled to a stroll of nostalgia and wealthy South Indian custom in Nuance’s new Obligation Free Retailer on the departure lounge.

    Nuance India has opened a 900 sqm purchasing expertise which it says – aside from providing the perfect worldwide merchandise and the perfect costs – will showcase Bengaluru’s opulent heritage and tradition.

    “We consider journey is all about new experiences and airports are a touch-point for the travellers to work together with the area,” stated G V Sanjay Reddy, MD of Bengaluru Worldwide Airport.

    “Our try is to make it possible for each business area on the airport supplies a way of place and embodies the native tradition, heritage and aesthetics. The Nuance group has carried out justice to our imaginative and prescient and developed the brand new Obligation Free expertise to fulfil a memorable buying expertise to our passengers.”

    Anirban Dutta Chowdhury, nation head of Nuance India, stated the brand new purchasing expertise “represents the town and showcases an eclectic mix of conventional values coupled with world class design.”

    That design consists of unique Chettinnad pillars from Kalaikudi, kolam-inspired patterns and jhumka-influenced lighting.

    “Our purpose was to make a retailer based mostly on our international Obligation Free Retailer idea, that might be anyplace on the planet, however is proud to be at KIAB and we really feel we now have been capable of ship that to the discerning Bengaluru traveller.

    “The brand new retailer will supply a world boutique-style atmosphere, with a mix of know-how together with an intimate and welcoming environment, which can elevate the buying expertise of the travellers to the subsequent degree.”

    The shop shares perfumes, cosmetics, liquors, confectionaries, electronics and extra and can later introduce trend and equipment.

    “The target is just not solely to offer a singular and unique buying expertise but in addition to supply unmatched offers. Bengaluru Obligation Free has launched a Merely Cheaper Pricing Technique, with assured financial savings in comparison with different regional worldwide airports,” Chowdhury stated.

    Your complete product vary can also be obtainable on-line. Passengers can merely e-book on the firm’swebsite and gather their purchases from the airport retailer.

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  • No 1 Dubai airport eyes retail crown

    No 1 Dubai airport eyes retail crown

    Fresh from capturing the title of busiest international airport from London’s Heathrow, Dubai International Airport has set its sights on becoming the world’s top hub by retail sales this year as a flood of Chinese passengers add to a shopping spree.

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