Tag: app

  • UberJEK Launched in Jakarta

    UberJEK Launched in Jakarta

    UberJek, an app-based transport service, has officially started operation on Sunday, May 15. Aris Wahyudi, UberJEK’s co-founder, claims cheaper tariffs compared to its competitors.

    “Our tariff is different from those of the competitors. Our tariff will continue to drop from the first kilometer,” Aris said after UberJEK launch at Euro Management Indonesia, Sunday, May 15, 2016.

    He illustrated that on kilometer 1-5, the tariff is Rp2,500 per kilometer; on kilometer 6-10, it’s Rp2,000; above 11 kilometers, customers will be charged for Rp1,500 per kilometer.

    He added, other benefit of using UberJEK is no minimum tariff set for short distance travels. Thus, customers wanting to travel within 1 kilometer can pay Rp2,500. “We do not set a minimum distance, unlike our competitors. The benefit of using UberJEK is in short distance travels.”

    To attract customers, in addition to cheaper tariffs, UberJEK also entices its customers with giveaways. It is part of the promotional strategy to introduce UberJEK to the market. UberJEk claims to have earmarked seven million smartphones as giveaways for customers.

    UberJEK was founded by Aris and three other Indonesian businessmen in late October 2015. Aris said UberJEK services can now be enjoyed in 30 cities in Indonesia with a total of 2,200 drivers.

  • Uber to Launch UberPOOL in Jakarta

    Uber to Launch UberPOOL in Jakarta

    PT Uber Teknologi Indonesia will launch uberPOOL service in Jakarta this week.

    President Director of PT Uber Teknologi Indonesia Mike Brown said that uberPOOL is a carpooling service in urban areas. According to him, it could result in a more economically efficient travel.

    “A saving of up to 50% of uberX tariff could be achieved and [it is] more economically efficient compared to regular taxis,” Brown said on Sunday, May 8, 2016, in Jakarta.

    He added that the service enables Uber partners to maximize the time at hand to travel. On the other hand, Jakarta will benefit from it through reduced congestion, pollution and less parking issue.

    Car or travel pooling exists among Indonesian people, he noted. Therefore, uberPOOL service will be launched in Jakarta and can be used in other cities in Indonesia.

    Brown claimed that UberPOOL has resulted in positive impacts to the cities where the service is available. According to him, people have been travelling with less number of cars.

    He made an example that Los Angeles has seen reduced mileage by 7.9 million miles of travel and reduced carbon dioxide emission by 1.4 metric tons.

    He believed that the carpooling service could reduce and even eliminate private car ownership.

    However, regulation could be a stumbling block for the service, Brown said. The service from Uber could operate if supported by the regulation, according to him. Regulation should be made to support a secure, comfortable, safe and humane transport, he said.

  • Indonesian taxi firm Blue Bird joins hands with ride-hailing app Go-Jek

    Indonesian taxi firm Blue Bird joins hands with ride-hailing app Go-Jek

    Indonesia’s largest taxi operator Blue Bird Group said on Monday (May 9) that it plans to form a partnership with the country’s biggest online ride hailing app Go-Jek.

    The collaboration is expected to cover the areas of technology, payments and promotions.

    In a joint statement, the two firms said the partnership would increase the quality of their customer service and that the initiatives would focus on enhancing the transportation experience through a convenient mobile solution. The partnership would “accelerate Indonesia’s digital revolution and empower consumers”, they said.

    Mr Yoga Adiwinarto, country director of the Institute for Transportation and Development Policy (ITDP), said Blue Bird needs to have more reliable apps and will probably ask Go-Jek to develop them.

    He added: “Go-Jek will probably handle the Blue Bird apps, perhaps even put Blue Bird on the Go-Jek platform. More reliable apps will help taxi passengers, an improvement from the poor Blue Bird apps right now.”

    The two companies said they would announce further details about the collaboration soon.

    Monday’s announcement came after a protest in March, where thousands of Indonesian drivers from various taxi companies took to the streets of Jakarta speak up against the ride-hailing app industry, which is often perceived as a threat to the traditional transportation industry.

  • Robotics roll into Indonesian retail with launch of Sphero in Jakarta

    Robotics roll into Indonesian retail with launch of Sphero in Jakarta

    Global robotics firm Sphero has signed a distribution agreement with Halo Robotics to distribute Sphero’s full range of robotic gaming systems in Indonesia.

    Sphero is the creator of intuitive smartphone-controlled robots such as the BB-8 app-enabled Droid popularized in Star Wars, whose enormous popularity has defined a new product category, “connected play.”

    Sphero’s  engaging robotic toys roll and jump in response to voice and app controls, and that constantly improve with regular software updates.

    New products and apps, include Ollie, a rebellious, cylindrical robot that rolls at speeds of up to 15 mph; and SPRK, a clear shelled Sphero, that when coupled with the Lightning Lab app, teaches foundational programming through STEM activities.

    “This is an exciting time for Sphero, and we are excited to celebrate the launch of our long-term connection with Indonesia,” said Aurelien Joly, Sphero’s APAC Channel Director.

    Halo Robotics said the connected play toy market has grown dramatically over the last several years and appeals to a full range of consumer audiences.

    Nearly half of Indonesia’s population of 249.9 million are under the age of 30, with among the world’s fastest-growing consumer demographics for Sphero products. Famously tech-savvy, over 100 million Indonesians will be smartphone users by 2017, laying a strong foundation for app-controlled robots.

  • Indonesian ride-hailing firm Go-Jek needs more funds in market fight-CEO

    Indonesian ride-hailing firm Go-Jek needs more funds in market fight-CEO

    Indonesian online ride-hailing service Go-Jek is in talks with potential investors to raise fresh funds to expand the business, as the heavy subsidies it gives to drivers to keep rates competitive are unsustainable in the long run, its chief executive said on Friday.

    Go-Jek, a play on the local word for motorbike taxis, has become popular among commuters on the traffic-clogged streets of Jakarta as its phone app removes much of the hassle of finding a driver and negotiating fares.

    Go-Jek, which has a network of more than 200,000 motorbike taxi drivers, is battling aggressively with other ride-hailing apps such as Grab and Uber [UBER.UL], driving rates lower to gain market share in the country of 250 million people.

    But Go-Jek cannot afford to continue relying on subsidies as “you end up where you run out of money”, Go-Jek founder Nadiem Makarim told on the sidelines of an e-commerce industry conference in Jakarta.

    Raising funds from investors to expand the business is part of the solution, the Harvard Business School graduate said, adding that several venture capital and private equity firms have expressed an interest in Go-Jek because of its size and potential.

    Founded in 2010, Go-Jek has since increased its services to food deliveries, cleaning and even massages. The company, which already operates in big Indonesian cities like Bandung and Surabaya, also plans to broaden its reach and add more drivers.

    Its ambition, however, has been met with regulatory obstacles and strong resistance from established taxi operators such as PT Blue Bird Tbk and PT Express Transindo Utama Tbk.

    Taxi drivers’ protests turned violent in the Indonesian capital last month, when they called for ride-hailing apps to be banned. Government ministers had also said the tech firms should be subject to the same regulatory and tax requirements as conventional public transportation companies.

    Yet Go-Jek’s Makarim told a packed conference that regulations and demonstrations were not his “biggest headaches”.

    “For me, the number-one challenge is building something to scale,” he said. “It’s the technology part that I think is the hardest, it’s what keeps me up at night.”

  • Uber starts motorbike taxi service in Indonesian capital

    Uber starts motorbike taxi service in Indonesian capital

    Ride-hailing app Uber on Wednesday launched a motorbike taxi service in the Indonesian capital where Southeast Asian rivals Go-Jek and Grab are already battling for dominance.

    Jakarta is one of the world’s most congested cities and motorbike taxis ordered from a smartphone app have exploded in popularity in the past 18 months as a way to beat snarled traffic.Uber said that its “UberMotor” service would provide cheap and reliable transportation for hundreds of thousands of people.The company used a local social media and YouTube star Arief Muhammad to launch its service, saying he was the first person in Jakarta to use an Uber motorcycle taxi.

    Both Go-Jek, an Indonesian startup, and Grab, which operates in several Southeast Asian countries, claim to be the biggest provider of motorbike taxi rides in Indonesia.The popularity of motorbikes and regular taxis ordered from a smartphone has provoked a backlash in the taxi industry.Thousands of taxi drivers caused traffic chaos in Jakarta last month in a violent protest against what they believe is unfair competition.

    Drivers say the apps, which are using funding from venture capitalists to offer heavily discounted fares, have severely reduced their income. The app companies say the transport industry should adapt to new technology.The Indonesian government is drawing up new regulations to govern transport apps but has so far resisted calls to ban Uber and similar services.Officials estimate Jakarta’s traffic jams cause economic losses of about $3 billion a year.

  • OCBC launches banking app for Apple Watch

    OCBC launches banking app for Apple Watch

    Singapore’s OCBC Bank has launched a new mobile banking app designed for the Apple Watch.

    With the app, users can have instant access to their personal banking information, including the full list of their balances – bank accounts, cards and investments, recent transactions, and the location of the nearest OCBC Bank branch or ATM, on their Apple Watch.

    Customers must first perform a one-time activation on their OCBC iPhone mobile banking app before using the Apple Watch app. Once activated, account information and recent transactions can be viewed on Apple Watch, without the need to login to mobile banking.

    This service is available for customers using mobile devices such as iPhone 5, iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S or iPhone 6S Plus operating on iOS 9 and Apple Watch devices running on WatchOS2.

    The service can only be activated on a single pair of Apple Watch and iPhone devices at one time and all account numbers displayed on the watch are partially masked with only the last four digits revealed. No information is stored on the phone or watch and for security purposes, customers can choose to set a passcode on their Apple Watch.

    Market intelligence firm IDC estimates the worldwide wearable device market will reach a total of 111.1 million units shipped in 2016, a strong 44.4% increase from the 80 million units shipped in 2015. By 2019, the five-year compound annual growth rate (CAGR) of wearable devices would be 28%, with Apple smart watch devices taking the lion’s share of the market.

    “Smartwatches represent the next generation of personal mobile devices, and our Apple Watch app will offer the convenience, security and choice that customers demand when it comes to everyday banking on-the-go,” said Aditya Gupta, OCBC Bank’s Singapore head of e-business, said.

    “We are confident the Apple Watch app will be a big hit with our fast-growing number of customers who are mobile and digitally-savvy.”

  • Most consumers install apps carelessly

    Most consumers install apps carelessly

    Kaspersky Lab has has published research indicating that consumers are installing apps on their devices, without being aware of the potential consequences.

    Kaspersky Lab’s “Are you cyber savvy?” Quiz, which questioned 18,507 consumers about their online habits, found that an alarming number of consumers are leaving their privacy, and the data on their phones, exposed to cyberthreats because they are not installing apps on their devices safely.

    A “shocking” 63% of consumers neglect to read the license agreement carefully before installing a new app on their phone and one-in-five (20%) do not read messages when installing apps. They simply go through the motions of clicking “next” and “agree,” without understanding what they could be signing up to.

    When users neglect to read license agreements or messages during the app installation process, they do not know what they are agreeing to. Some apps can affect user privacy, prompt the installation of other apps, or even change the OS settings of a device completely legally, because the user has “agreed” to it during the installation process.

    The quiz also discovered that just under half (43%) of users could be at risk from the apps on their mobile device, because they are not “cyber-savvy” enough to limit app permissions when installing apps.

    Further, 15% of respondents do not limit what their apps can do on their phone at all and 17% give apps permissions when prompted, but then forget about it, while 11% think they cannot change those permissions.

    When app permissions are left unchecked, it is possible, and legal, for apps to access the personal and private data on mobile devices, from contact information, to photos and location data.

    To protect themselves, consumers should only download apps from trusted sources; select the apps you wish to install on your device wisely; read the license agreement carefully during the installation process; read the list of permissions an app is requesting carefully. Do not simply click “next” during installation, without checking what you are agreeing to; and use a cybersecurity solution that will protect your device from cyberthreats.

  • SingTel suspends mobile app after user detail leak

    SingTel suspends mobile app after user detail leak

    SingTel was forced to temporarily suspend the functions of its mobile app after a software glitch resulted in users viewing the personal information of another account.

    Customers logging into the My Singtel app were able to view and the personal details of a different customer, and to modify the data field under account information to add their own messages.

    Multiple users reported encountering this glitch over social media, with a number expressing concerns that their account details had been compromised.

    SingTel suspended access to the app, commenting in a statement that the glitch exposing the customer information only affected one account.

    The statement added that SingTel is still trying to get in touch with with the customer to apologize or explain.

    As of Midday yesterday most functions of the app had been restored, but not the bills, rewards and e-appointment features.

    The company insisted that this is an isolated incident and ensured customers that their account security had not been compromised.

  • Uber Tests Cash Option For Bangkok

    Uber Tests Cash Option For Bangkok

    Thailand has become the latest country where Uber taxi drivers can take cash from a passenger instead of a credit card.

    Uber tested its cash payment scheme in Bangkok on Wednesday as an alternative to the credit card option.

    Passengers have to tell the firm before the ride about their cash option and pay the driver at the end of the trip, it said on the website.

    “Bangkok, as a global business, cultural and tourist hub with a sophisticated rider and driver base is the right environment to conduct this cash experiment,” it said.

    Thailand follows nine other countries where cash is a choice for its passengers, Uber spokesman Karun Arya said. The other countries are India, Kenya, Nigeria, Saudi Arabia, Egypt, Peru, Vietnam, the Philippines and Indonesia.

    The test run is being held only in Bangkok and does not cover all customers. But the firm said it planned to expand the option for more passengers in the future.

    Uber was launched in Thailand in 2014. Bangkok is regarded as one of the three fastest-growing cities in Southeast Asia for the firm.

  • After Indonesia, dating app Spotted eyes Malaysia and Thailand

    After Indonesia, dating app Spotted eyes Malaysia and Thailand

    The German dating app Spotted is out to woo Southeast Asian users. Dating apps have become relatively widespread in Indonesia, with Germany’s Spotted merely the latest aiming to carve out a piece of the pie.

    Having entered Indonesia in October 2015, Spotted is now eyeing Malaysia and Thailand as its next two Southeast Asian markets, its optimistic outlook fuelled by its US$14.5-million (RM62.6 million) Series A round in August 2015.

    That investment round, which involved Media Ventures, Wolfman Holdings, and a Deutsche Balaton affiliate based in Heidelberg, Germany, brought Spotted’s total funding to US$15.3 million to date.

    “Once we get the funds from our investors, we want to expand to Asia and other parts of the world,” its business development head Andre Sierek told via email.

    “However, at this moment our focus is first on Southeast Asia, especially Indonesia, as well as Malaysia and Thailand in 2016,” he added.

    After its founding in 2013, Spotted initially targeted German-speaking countries such as Austria, Switzerland and North Africa, describing its product not so much as a dating app but a “social discovery” app.

    The hyper-local app helps users meet again with others they have met before. For instance, if you met someone in a café and are interested in them, Spotted will help you meet up with them again.

    According to Sierek, Spotted currently has one million users across the world, with its app being downloaded 10,000 times daily.

    To increase its user base, it realised it could not depend on just the European market – which explains its Southeast Asian foray, and Indonesia being established as its launchpad.

    Sierek said Spotted’s internal research found that people in Southeast Asia were enthusiastic users of social and dating apps.

    Two months after launching in Indonesia, the app had been downloaded by 15,000 users.

    “Our users in Indonesia really like our app, and they mostly like our ‘anonymous love notes’ feature,” said Sierek.

    Content localisation

    Moving from a German-only market to the diverse Southeast Asian region has not been easy, Sierek admitted. It had to tweak its content to cater to the local market and local language.

    “Our main challenge would be building the local user base, as well addressing the different needs of each market in the region,” he said.

    Although it has not established an office in Indonesia yet, Spotted has formed a partnership with a local company, mainly to localise its content and conduct online promotions.

    “We will use the same approach for the Malaysian and Thai markets — that is, cooperating with local companies,” said Sierek.

    He said the company does intend to open an office in Southeast Asia, as well as one in San Francisco, sometime this year, although he did not elaborate on which Southeast Asian country would house this office.

    Not a ‘booty call’ app

    Spotted was founded by Nik Myftari, Nicolas Amann, Christian Kapp, Alexander Pelz, and Tung Nguyen, who met as students at the University of Heidelberg in Germany.

    Its goal is “revolutionise” the way people connect to others, by giving them a second chance to form a relationship.

    “Spotted is not a dating app that brings random people together,” said Sierek.

    “The concept is more like a time machine – it brings together people who have actually met before, but did not have the time or opportunity then to follow up on a relationship.

    “Our approach is unique, and focuses on establishing serious relationships and finding true love,” he declared.

    The app’s main function, called “Deja-Vu,” allows the user to “see” people who once crossed his or path – say, at a restaurant or while travelling. The user can use the “Wink” function to hail that other person, and if that person is interested, he or she can send a “Wink” back in response.

    From there, they can go on to private online chatting or messaging.

    Users can also send anonymous love letters or notes if they are looking for potential partners – but only with people they have met before and not random partners, Sierek emphasised.

    Users must turn on the location-based feature on their smartphones so that Spotted can accurately record the location and date where users might have met their potential partners.

    “The more users, the more opportunities to record people who have crossed our paths,” he added.

     

  • Indonesia U-turn on taxi app ban after online fury

    Indonesia U-turn on taxi app ban after online fury

    Indonesian authorities backed down on Friday (Dec 18) from attempting to enforce a ban on ride-hailing apps and motorbike taxis after the move sparked online fury in a country where millions rely on the services.

    Transport Minister Ignasius Jonan announced on Thursday he had ordered police to properly implement an existing law that gives a narrow definition of public transport, meaning apps such as Uber and motorbike taxis known as “ojek” should be illegal.

    But as anger mounted on Friday, Jonan did a U-turn, announcing in a statement that motorbike taxis and app-based transport can continue operating “until there is decent and reliable public transport”.

    Uber and other services, including the popular motorbike taxi app Go-Jek, have been able to operate in Indonesia despite the law, becoming immensely popular in traffic-choked cities with little public transport.

    Jonan’s move, which followed pressure from traditional transport operators, triggered a flood of online anger, with #SaveGojek becoming a top trending topic on Twitter.

    He was also summoned by President Joko Widodo, who voiced his support for transport apps.

    “Hindering innovation and progress for the sake of bureaucratic red tape? Moronic,” said Twitter user Marhadiasha.

    “Our government is dumb!”, tweeted Indonesian film director Joko Anwar.

    Go-Jek has more than 200,000 drivers across the country, also providing courier, food delivery and even house-cleaning services. A flurry of other motorbike taxi-hailing apps have appeared following its success.

    Uber is also popular but has faced difficulties, with some of its cars seized in Jakarta.

    Public transport in Jakarta and other Indonesian cities is notoriously bad, with buses poorly maintained and trains old and often overcrowded.

  • Uber says obtains government approval to operate in Jakarta

    Uber says obtains government approval to operate in Jakarta

    Uber Technologies Inc said on Tuesday it had received the green light from the Jakarta governor to operate in the Indonesian capital after giving assurances that it would comply with local tax rules and other requirements.

    Jakarta police had earlier this year deemed the U.S. car-hailing service illegal, saying its drivers did not pay the correct taxes and the company did not have the licence needed to operate as a form of public transport.

    In a statement, Uber said it is working with the office of the city’s governor, Basuki “Ahok” Tjahaja Purnama, and Indonesia’s investment coordinating board to establish itself as a legal entity in Indonesia, pay taxes, have adequate insurance and ensure its “partner vehicles” undergo regular inspection.

    “Previously there was tremendous regulatory ambiguity,” Uber spokesman Karun Arya said in an email. “Governor Ahok has now provided clear direction for Uber in terms of specific requirements for Uber and other ride sharing platforms to operate and thrive in Jakarta.”

    Uber has registered with Indonesia’s investment coordinating board as a technology or web company, Mr Arya added. There was no immediate comment from the Jakarta governor’s office.

    Privately owned Uber has grown aggressively worldwide with its matchmaker service for drivers and passengers, but a lack of regulation for the relatively new business model has brought it to the attention of authorities.

    The company is also facing stiff competition from rivals U.S.-based Lyft, China’s Didi Kuaidi, Southeast Asia’s GrabTaxi and India’s Ola, which recently formed a global ride-sharing partnership.

    In Indonesia, Uber currently operates in Bali, Bandung and Jakarta, a city notorious for its traffic congestion and lack of public transport.

    In an email, Uber said it planned to expand to more cities in Southeast Asia’s largest economy next year, and would boost the number of its drivers to 100,000 by 2017 from more than 12,000 currently.

  • Uber Says Special Interests Challenge Push Onto Indonesia Roads

    Uber Says Special Interests Challenge Push Onto Indonesia Roads

    Uber Technologies Inc. plans to set up an Indonesian entity to deal with challenges from authorities to its push into one of Asia’s largest markets.

    The ride-hailing company has had cars seized in Jakarta this month and drivers questioned by police, Michael Brown, Uber’s regional manager for Southeast Asia, said in an interview. The company needs to register to pay tax, Jakarta Governor Basuki Purnama said in a televised briefing on Friday, after saying it doesn’t have the right permits.

    Uber is in discussions to submit an application to become a registered onshore entity as asked by Jakarta authorities, Brown said on Monday. The company is obeying Indonesian law, is tax compliant and is working with the government to “get aligned” with everything it is asking for, he said.

    “We see some things here that are new and challenging,” Brown said, referring to “special interests” working against the San Francisco-based company that he declined to identify. “We don’t like that.”

    Indonesia’s President Joko Widodo is trying to attract investment and tackle corruption to spur an economy growing at its weakest pace since 2009, yet U-turns on policies from taxes to foreign worker permits have left investors confused. Foreign direct investment has stagnated and the rupiah is Asia’s second-worst performing currency this year.

    Cars Confiscated

    Some of Uber’s junior employees have been taken to police stations for hours of questioning, Brown said. Police confiscated 30 Uber cars but didn’t detain drivers, said Jakarta police spokesman Muhammad Iqbal.

    The smartphone application allows users to order rides from private drivers. It is offering fares at discounts of as much as 50 percent compared to taxi operators in greater Jakarta, home to an estimated 30 million people and some of the world’s worst traffic. Its competition includes taxi companies such as PT Blue Bird and PT Express Transindo Utama.

    Uber has run into strident opposition from taxi drivers in the U.S. and abroad as it has expanded to build its business, valued at $50 billion.

    Uber has sent a message to customers in Jakarta, asking them to take to Twitter to tell the authorities why they need it.

    “Uber can say what it wants,” said Adrianto Djokosoetono, the head of the country’s land transport association and a director at Blue Bird, Indonesia’s largest provider of taxis, car rentals and chartered buses. “They are in a tricky situation having to follow the laws so they have to ask for public support.”

  • Uber Takes The eCommerce Route In Indonesia

    Uber Takes The eCommerce Route In Indonesia

    After being recently shut down in multiple countries over its controversial “tech company” status, Uber seems to have found a workaround at least in Indonesia.

    The company has announced plans to register itself as an eCommerce business so as to avoid taxes, and taxi-medallion regulations, which has brought troubles to its door in almost all of its major business markets.

    With the registration, the company plans to establish itself as a foreign-owned entity registered as an Internet portal, said Uber Indonesia’s Country Head Alan Jiang.

    “Indonesia is a super-key market for us,” he said.

    The ride-hailing company has been cutting corners in its everlasting struggles against local and national laws in all of its market, but in Indonesia the plans come after the local police in Jakarta arrested five Uber drivers as part of a wider investigation in a case filed by other taxi companies accusing Uber for challenging market rates with its predatory pricing scheme.

    For expanding its business in the country, Uber has not only been offering its service for 30 percent less than the main local taxicab companies, but has also not been charging commission on rides, Jiang said.

    “In the future we will take a service fee and when we do we will pay all the applicable taxes on that,” he said. “I don’t have a specific timeline for when.”

    As it struggles to keep its business open in several markets, the company has repeatedly justified its business model. “Uber is a technology company,” the company said. “We do not own, operate vehicles or employ drivers.”