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  • Indosat Surges Ahead with Rising ARPU and Bold AI Ambitions

    Indosat Surges Ahead with Rising ARPU and Bold AI Ambitions

    Indosat Ooredoo Hutchison (Indosat) reported positive results in the first quarter of 2025, despite facing tough competition in the industry. The company’s success is due to its disciplined approach and dedication to supporting Indonesia’s digital development. During this quarter, Indosat saw growth in its average revenue per user (ARPU) and an increase in its customer base, showing resilience in a challenging market.

    ARPU reached nearly IDR 39.2 thousand, growing by 4.6% year-over-year (YoY), with 700,000 new mobile customers added, bringing the total to 95.4 million. The company reported stable total revenue of IDR 13,577.9 billion, with earnings before interest, taxes, depreciation, and amortization (EBITDA) reaching IDR 6,415.1 billion, growing by 0.6% quarter-on-quarter (QoQ). Net profit also increased by 27% quarter-on-quarter to IDR 1,311.1 billion, marking 17 consecutive quarters of profitability.

    Vikram Sinha, President Director and CEO of Indosat, emphasized, “This quarter’s results reflect not only strong financial performance, but also the unwavering dedication of our entire team to serve the people of Indonesia. In an increasingly competitive landscape, we have remained focused on our larger purpose: empowering Indonesia.”

    The company is also preparing for 5G technology to provide faster and more reliable digital services, especially in underserved areas. Indosat allocated IDR 2,620.4 billion in capital expenditure (CapEx) during the quarter, with a significant portion directed towards its cellular business. The company also announced a collaboration with Nokia and NVIDIA to deploy artificial intelligence radio access network (AI-RAN) technology, enhancing its 5G Cloud RAN with AI.

    The launch of the Digital Hub in February 2025 marked a significant step in Indosat’s commitment to empowering Indonesia. The Digital Hub offers entertainment, e-commerce, health, and lifestyle services to millions of users, with strong engagement across Indosat’s platforms. Indosat is not only focused on digital lifestyle enablement but also on talent development programs like Generasi Terkoneksi (GenSi) and IDCamp to equip young Indonesians with essential skills in AI and digital leadership.

    The company aims to become an AI-driven telco and techco by investing in advanced technologies and promoting AI innovation and automation. Through industry collaborations and a focus on technology, Indosat is leading Indonesia’s digital transformation towards a more inclusive and prosperous future.

    “Our journey to become an AI-techco has just begun. From investing in networks and talent to driving collaboration across industries, our goal remains the same: to make technology a force for inclusion, innovation, and digital sovereignty,” concluded Sinha.

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  • India’s mobile data service revenue to record 14.7% CAGR over next five years

    India’s mobile data service revenue to record 14.7% CAGR over next five years

    Mobile data service revenue in India is expected to rise from US$6.3bn in 2020 to US$12.5bn in 2025 at a compound annual growth rate (CAGR) of 14.7% driven by the continued rise in smartphone subscriptions and the subsequent surge in mobile data consumption, according to GlobalData, a leading data and analytics company.

    GlobalData’s India Mobile Broadband Forecast reveals that mobile Internet subscription penetration will increase from an estimated 47.3% in 2020 to 81.4% by the end of 2025 owing to heavy investment in telecom network development across remote areas in the country.

    The average monthly data usage is forecast to increase from 9.2 GB in 2020 to about 14.7 GB in 2025 accelerated by the increase in the consumption of bandwidth-heavy services like mobile video and social media on the mobile networks.

    Kantipudi Pradeepthi, Research Analyst of Telecoms Market Data & Intelligence at GlobalData, comments: “4G will remain the leading technology in terms of subscriptions in India through the forecast period while 2G will see its subscription share fall from 36.5% in 2020 to 3.5% by year-end 2025. Moreover, Airtel & Vodafone Idea plan to shut down 3G services and use the infrastructure to improve 4G connectivity.

    “Reliance Jio led the mobile services market in India in terms of mobile subscriptions in 2020, followed by Airtel and Vodafone Idea. Reliance Jio will retain its leading position through 2025, driven by its continuous expansion of 4G network and promotional discount offers.”

  • 4 in 5 APAC operators plan to deliver 5G for sport events

    4 in 5 APAC operators plan to deliver 5G for sport events

    More than four in five (81%) operators in Asia-Pacific plan to deliver 5G services to major live sports and esports event organizers, according to research conducted by Ovum for Amdocs.

    The research found that operators in the region view sports events such as the Tokyo 2020 Olympic Games as an opportunity to create new enterprise services grounded in 5G communications.

    As well as 5G, 81% of APAC operators plan on offering IoT-related technology and services to stadium owners and tournament organizers to create efficiencies in stadium management, and 56% plan to offer services that will improve fan experiences, such as introducing the ability to order food and beverages over mobile devices.

    Operators anticipate new commercial opportunities from supporting major sporting events with 5G. Around 44% of operators in the region believe 5G will drive growth in terms of ARPU and 32% believe it will boost their enterprise business.

    Meanwhile 50% of Asia-Pacific operators believe that 5G will drive growth in sports TV subscribers, and 43% believe it will drive mainstream adoption of virtual reality services.

    To capitalize on these opportunities, 81% of operators plan on creating new partnerships with broadcasters and OTT service providers.

    The same proportion are planning to create new partnerships with device manufacturers, 64% are seeking direct partnerships with sports venues, and 56% want partnerships with social media and video game companies.

    But operators are also anticipating network related challenges regarding new 5G services for sports and esports. When asked about the biggest expected challenges, 69% cited issues with delivering the required levels of capacity and connectivity to support live HD video, and 56% cited indoor coverage to stadiums.

    “Operators see both short-term benefits in supporting sports with 5G, including growth in ARPU and their media business line, as well as longer-term benefits, such as enhanced brand appeal among younger demographics,” Amdocs CMO Gary Miles said.

    “Furthermore, working with new types of partners on 5G and sports will give operators a vital role in a new digital business ecosystem. Out of a multitude of potential 5G use cases, our research shows that sports and esports is certainly among the most compelling.”

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  • Viu OTT service users hit over 6m in 14 markets

    Viu OTT service users hit over 6m in 14 markets

    PCCW Media said its Viu OTT video service has reached over 6 million active users in one and half year after launch and is driving 3G/4G acquisition and mobile data consumption for its telco partners in the region.

    Speaking at Broadband Forum Asia in Hong Kong Tuesday, Helen Sou, senior vice president and digital media head of OTT at PCCW Media, said Viu is now available in 14 markets in Southeast Asia, Middle East and India and the company is expected to continue to see strong growth in its user base.

    As of February, Viu had 6 million monthly active users, 80% of which were Generation-X with high disposal income and millennials who were receptive to digital ads. These users, Sou said, are highly engaging and valuable viewers, consuming an average of 1.8 hours of content per day or 12 videos per week.

    “These 6 million users are very sticky and consistent. They are not just coming in and leave in two months, they view video quite often and consume quite a long while,” she said.

    “They are valuable users for us, our advertisers and telco partners, because they are willing to spend money, consume data, pay for content and be responsive to digital advertisements.”

    Sou said Viu service has also created quantifiable value for its telcos partners in the region, driving up mobile data usage and 3G/4G customer acquisition in the markets where the service is available.

    “We’ve heard a lot of good things from partners, especial telco partners…In some markets, there are users afraid of buying data plans or either buy low-end data plan, but because of Viu they upgrade their data plans or their smartphones, and in some cases, some extend their Wi-Fi plans from hourly to weekly or migrate to the mobile network,” the executive said.

    Citing statistics from telco partners from one unidentified country, she said the Viu service has helped telcos achieve 3.5GB average monthly mobile data consumption per user and 25% incremental data revenue and APRU growth in three months.

    Launched in October 2015, Viu targets emerging markets with strong potential growth for 4G, where there are expected to have 600 million 4G users in 2020, according to the GSMA.

    The company is currently working with 20 telco partners in the region, including U Mobile, Maxis, TM, Indosat, AIS, Vodafone, Airtel, Digi, Idea Cellular and Singtel.

    According to Sou, OTT video revenue, including subscription revenue and advertising revenue, is expected to grow tremendously in these emerging markets next four years, with Middle East growing at CAGR 33%, India CAGR 62.8% and South East Asia CAGR 27.3%.

    There is also strong potential for OTT video, which is expected to account for around 75% of mobile data traffic, generating 69 exabytes in 2020, compared to 8.5 exabytes of mobile data traffic in 2016, she added.

    Sou said Viu is now a dominant OTT player in the region, attributing its success to good product, localization and good content for the success.

    Instead of Hollywood content, the company started with premium Asian video content – Korean, Bollywood, Japanese and Chinese dramas – and variety shows from over 200 content partners. The company also differentiates with fast local subtitling by promising viewers to deliver popular content as fast as 8 hours after local telecast.

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  • Dtac profit tumbles 90% to $4m in Q2

    Dtac profit tumbles 90% to $4m in Q2

    Thailand’s Dtac has reported a record 90% slump in net profit for the second quarter of the year, due to a steep decline in prepaid subscribers as well as high capex and other costs.

    Net profit for the quarter fell to 141 million baht ($4 million), in a result the operator also attributed on higher depreciation and amortization costs and lower ebitda, as well as a one-time 394 million baht restructuring cost.

    The company’s total subscriber base shrank by 524,000 to 25 million, with prepaid subscribers falling by 715,000. By contrast, postpaid net additions increased by 77% to 191,000.

    In its quarterly report, Dtac blamed the weak prepaid performance on “competitors’ aggressive subscriber acquisition activities through heavy handset subsidization and strong distribution channels.”

    To address the decline, Dtac has reintroduced prepaid handset subsidies and launched new Dtac prepaid branded SIMs targeting data-oriented users.

    Dtac’s 4G userbase meanwhile increased from 2.9 million in Q1 to 3.5 million in the second quarter, and the operator aims to grow this to 6 million by the end of the year.

    Blended ARPU for the second quarter grew 7% year-on-year to 211 baht as a result of the lower prepaid subscriber base, but declined 2.6% quarter on quarter as growth in data revenue failed to fully compensate for declining voice revenue.

    Capex meanwhile grew to reach 4.29 billion, or 22% of total revenue, as Dtac spent heavily on network rollouts. Network opex increased 3.9% year-on-year to 1.49 billion baht.

    For the full year, Dtac warned it expects intense market competition to continue into the second half. As a result, the company expects service revenues to slightly decline from the previous year, and plans to maintain capex at the same level as last year, which was around 20 billion baht.

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