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Tag: australie

  • Aldi Crowned Australia’s Top Supermarket For 13th Year In Canstar Survey

    Aldi Crowned Australia’s Top Supermarket For 13th Year In Canstar Survey

    In a recent survey conducted by Canstar, Aldi has emerged as Australia’s most popular supermarket for the thirteenth consecutive year. The supermarket chain outperformed its competitors, receiving the top rankings for providing excellent value for money, superior product quality, and outstanding service.

    Survey Rankings

    According to the rankings, Coles secured the second position, with IGA and Woolworths following closely. Aldi distinguished itself by receiving a perfect five-star rating in key categories, including value for money, freshness of fruits, vegetables and meats, quality of supermarket-owned branded products, as well as store and website layout and presentation.

    Canstar Blue spokesperson Eden Radford pointed out that customers prioritize low prices across all in-store products, not just those on special offers. Radford added that consumers are becoming more price-savvy, frequently checking unit prices and opting for in-season produce in order to maximize value.

    Comparison With Other Supermarkets

    Coles, however, fell short in terms of customer service and checkout experience, receiving only three stars in these categories. IGA, on the other hand, surpassed Aldi in terms of customer service and checkout experience. However, it could not match Aldi’s ratings in terms of value for money, freshness of produce, and product range.

    Woolworths managed to outshine all competitors in terms of product range, earning a five-star rating in this category. However, they lagged behind in customer service and checkout experience.

    Commenting on the results, Simon Padovani-Ginies, group director at Aldi Australia, stated that customers trust Aldi to consistently offer low prices and good value for their money. He went on to say that customers, both long-term loyalists and newcomers, continue to choose Aldi for their familiar staples as well as the unexpected but delightful finds in their aisles.

    Questions & Answers

    Which supermarket was ranked as Australia’s most popular by Canstar?
    Aldi was ranked as Australia’s most popular supermarket by Canstar.

    What factors led to Aldi’s high ratings?
    Aldi received high ratings due to its value for money, product quality, freshness of its fruits, vegetables and meats, and its store and website layout and presentation.

    How did Coles and Woolworths perform in the survey?
    Coles secured the second position overall, but fell short in terms of customer service and checkout experience. Woolworths outshone all competitors in terms of product range, but lagged behind in customer service and checkout experience.

  • The Short Shift: 67% of Australian Workers Unable to Secure Desired Shifts Today

    The Short Shift: 67% of Australian Workers Unable to Secure Desired Shifts Today

    Lack of technology options limiting retail workplace flexibility, forcing 62% of employees to work at multiple businesses to get the number of shifts they need

    Research by Humanforce, a provider of intelligent workforce management solutions, has shown that in spite of a talent shortage across many key industries today, 67% of Australian part-time and casual workers including retail sector employees are still unable to secure the shifts that they desire each week.

    This is leading to over 62% of part-time or casual retail employees seeking work at multiple businesses to get the number of shifts they need.

    “Many Australian retailers have faced worker shortages due to closed borders and Omicron isolation requirements, creating operational and customer service challenges. While there may be an assumption that there is an overabundance of retail work today, new research shows that there is a disconnect with the local flexible workforce who are not able to secure work when they want it each week,” says Bruce Mackenzie, Founder & Managing Director at Humanforce.

    A key workplace challenge for part-time or casual retail employees was the lack of workplace flexibility, with 61% of workers stating that they had experienced multiple instances of being unable to swap shifts with a co-worker over the last twelve months.

    For workers that need to swap shifts, 30% reported they had to find someone to cover their shift themselves, with 63% having to call or text message managers and fellow workers to swap shifts.

    Only 18% of respondents currently work for employees that automate shift-swapping via online or mobile apps – with a further 44% of people saying that such a system would be important in their workplace in the future.

    “A lack of technology in the retail workplace is limiting the flexible working options of many part-time and casual employees. Advanced workplace management solutions can help facilitate a flexible work environment for employees, through automating shift management, onboarding, training, leave management and more,” said Mackenzie.

    “People undertaking flexible work want to be able to fulfill their employment obligations around other important life commitments. They are attracted to flexible work and in a tight labour market, businesses need to position themselves as an employer of choice by having systems in place that can make the lives of their workers easier.”

    About Humanforce

    The intelligent platform for your shift-based workforce.

    Almost every shift has its no-shows, late arrivals, and special requests, but you’ve also got to stay up to date with the big shifts in how people work – everything from new employee expectations to new technologies, new regulations and more. Humanforce brings a whole new approach to managing your teams by simplifying the process, giving you complete visibility and allowing you to stay ahead of the curve. That’s why thousands of businesses of all sizes – from hotels to hospitals, resources to recreation, stadiums to shops and more – use Humanforce to get ready for the next shift. www.humanforce.com

     

     

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