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Tag: Best Mart 360

  • Best Mart 360 Lifts First Half Revenue to HK$1.45 Billion

    Best Mart 360 Lifts First Half Revenue to HK$1.45 Billion

    Hong Kong snack retailer Best Mart 360 Holdings reported a 1.0 per cent rise in revenue to HK$1.45 billion for the six months ended 30 June 2026. Profit attributable to owners reached HK$116.2 million, supported by steady store-level demand for imported packaged food and household staples.

    Gross profit edged up 0.1 per cent to HK$518.8 million, translating to a gross profit margin of 35.8 per cent. The board declared an interim dividend of HK11.0 cents per share on basic earnings of HK11.6 cents.

    Private labels drive margin defence

    Sales from in-house private labels generated HK$277.2 million, up 10.3 per cent from HK$251.2 million a year earlier. These proprietary lines now represent 19.1 per cent of total turnover, spanning 12 private labels and 272 stock-keeping units across dried fruits, canned seafood delicacies, cereals, honey, and personal care items.

    Total store count reached 190 outlets at the end of June 2026, comprising 184 locations in Hong Kong and six in Macau. Cash-basis rental expenses absorbed 9.7 per cent of sales revenue during the period, while staff costs accounted for 9.6 per cent across an operational workforce of 1,257 employees.

    Expanding the FoodVille footprint

    The company continues to run a dual-banner model, deploying eight premium specialty shops under the FoodVille brand alongside its core chain. FoodVille targets mid-to-high-end consumers with selections of imported wine, chocolates, cheeses, and Western condiments. Across its entire business, the group catalogued over 3,054 stock-keeping units from 1,045 global brands.

    Hong Kong packaged food retailers face mounting headwinds as mainland Chinese e-commerce platforms expand cross-border grocery deliveries into the territory. At the same time, weekend outbound travel to Shenzhen continues to divert discretionary retail spending away from local neighborhood shopping malls. Best Mart 360 has countered this pressure by deepening promotions through its foodpanda mall delivery channel and expanding its direct-procurement supply base.

    Customer membership reached 2.47 million registered accounts by mid-year, including 1.37 million app users. Management is now negotiating lease renewals across high-density residential clusters while testing automated workflow tools to trim store-level administrative costs before the peak year-end retail season.

  • Best Mart 360 plans mainland foray

    Best Mart 360 plans mainland foray

    Hong Kong-headquartered, self-described “leisure food retailer” Best Mart 360 is on track to open its first store in Mainland China this month ahead of a broad expansion across the border.

    The company set up a wholly-owned subsidiary in Shenzhen and relocated Hong Kong staff to open an office in the city’s Futian district earlier this year. In a statement announcing its half-year results, Best Mart 360 said the first store will open in Shenzhen later this month “with the objective of expanding its operating model to other cities in the Greater Bay Area, thereby extending the group’s sales network to the whole nation”.

    The expansion plan follows a 10-per-cent increase in its Hong Kong and Macau store network to 129 stores in the year to September 30 as it sought opportunities to open in shopping centers and local residential communities instead of a previous focus on tourist areas.

    In September, the company also opened the first of a new retail concept called FoodVille in Tseung Kwan O, which it describes as a global gourmet store. Responding to the consumer trend of preparing more meals at home, prompted by Covid-related restrictions on dining out, the store stocks medium-to-high-end quality food products including wines, chocolates, health foods, cheeses, western sauces and ingredients from around the world. An unspecified number of FoodVille stores in Hong Kong are planned, with the company targeting large and medium-to-high-end shopping malls in the city “as well as stores with larger area and locations with high customer traffic and population density”.

    And in another expansion initiative, Best Mart 360 says it is looking to enter the B2B space by wholesaling its private-label products and other imported goods to other Hong Kong retailers, as well as distributors or retailers overseas.

    Sales derived from private-label products in the company’s own stores nearly doubled during the period and now account for about 16 percent of turnover. Best Mart 360 now has 11 private labels covering more than 150 products, including masks, canned Chinese delicacies, cereals, milk, honey, nuts and dried fruits and a wide range of leisure food products.

    While Best Mart 360’s Hong Kong stores have typically had small footprints, the company says it will be looking for larger sites in the future to enable it to expand its range of products and a more comfortable shopping experience for customers (Its smaller stores are renowned for being crowded.)

    The retailer says it sold some 3000 SKUs from 900 brands during the period and that it is continuing to broaden its range while also discontinuing less popular products to make way for new lines. It expanded its range in the frozen and chilled food, sauces and condiments, Chinese delicacies, dairy products, and alcoholic beverage categories to meet market demand and changes for these daily household food products during the pandemic.

    In the six months to September 30, Best Mart 360 recorded revenue of US$110.7 million, representing a 21.7-per-cent improvement over the same period last year, which is attributed to its expansion strategy and the optimization of its product mix. Same-store sales rose by 5.6 percent.

    Profit attributable to shareholders reached $2.9 million, down from $4.58 million, year on year, a decline the company attributed to the absence of subsidy income from the Hong Kong government to support businesses through the Covid crisis. Excluding that from last year’s results, profit attributable to owners was up 56.5 percent.

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  • Best Mart 360 launches loyalty app for customers

    Best Mart 360 launches loyalty app for customers

    “Leisure-food retailer” Best Mart 360 Holdings has launched a member mobile app.

    The new app is offering a range of promotions, member privileges and a reward points scheme, and enables members to view the group’s latest product information anytime and anywhere.

    The group, which operates 88 retail stores in 18 districts in Hong Kong, established its membership scheme in April 2015 in order to promote consumer loyalty, stimulate sales at retail stores and further expand its customer base. As of December, the group had more than 1 million members.

    “We intend to further expand our member base by offering additional member benefits and enhance our communication channels with our members,” said Best Mart 360’s CEO Hui Chi Kwan.

    “We believe that by expanding our member’s coverage, we are in a favorable position to secure recurring business and maintain sustainable growth of our business. Our membership scheme also allows us to collect purchasing information and data of our frequent customers for surveying and analysing customers’ purchasing preferences, needs and habits that are significant for enriching our product portfolio, determining our pricing strategy for individual products and providing better customer services.”

    The new app aims to enhance members’ consumer experience by providing information on latest promotional offers, selective products, the retail shop network, member privileges and reward points record, as well as accumulating e-coupons for future purchases.

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