Tag: Best

  • Yum China’s Bold Leap: 30,000 Stores by 2030 and Why the Best is Yet to Come

    Yum China’s Bold Leap: 30,000 Stores by 2030 and Why the Best is Yet to Come

    Yum China, operating KFC and Pizza Hut in China, is strategically planning to double its store count within the next six years. This ambitious plan is built on the company’s consistent growth record and the vast untapped potential of the Chinese consumer market.

    Aggressive Expansion Goals

    Yum China has put forth a bold vision to reach 20,000 stores by next year and more than 30,000 by 2030, a significant increase from its current count of over 12,600. The company’s plan is driven by an understanding of the vast potential that exists within the Chinese consumer market, the largest of its kind in terms of purchasing power. Despite 38 years of operation, Yum China currently serves only about a third of the Chinese population, according to CEO Joey Wat. Their midterm goal is to serve half of the population by 2028.

    The next phase of the company’s growth will be fueled by its expansion into lower-tier cities. These regions are experiencing swift income growth, but the availability of branded food service options remains limited. Wat expressed confidence in the company’s potential to capture a larger share of the market in these cities, backed by their innovative store model, high-quality products, and value for money.

    Broadening KFC and Pizza Hut’s Reach

    Plans are underway to increase KFC’s footprint in lower-tier cities from the current 2,500 to approximately 4,500 by 2030. Similarly, Pizza Hut sees opportunity in over 3,500 cities where it has yet to enter.

    In order to penetrate these markets, Yum China has reimagined its store formats. For instance, KFC’s “small town model,” which requires an investment of RMB 500,000 – 700,000, has already been introduced in 400 cities. Pizza Hut’s Wow stores have also demonstrated promising results with payback periods of just two to three years.

    New Concepts and Resurgence

    In addition to expanding its primary brands, Yum China is also betting on new concepts like KCoffee and KPRO. KCoffee, a coffee chain embedded within KFC locations, already operates over 1,800 stores and is projected to exceed 5,000 by 2029. KPRO, a light-meal concept that emphasizes energy bowls and healthier choices, has gained popularity in Tier 1 markets where consumers are seeking lighter options.

    Pizza Hut’s resurgence in the Chinese market is another notable accomplishment for the company. After years of strategic repositioning, Pizza Hut has reported consistent growth, expanding its reach to previously untapped cities and attracting new customer groups.

    Digital Advancements and Supply Chain Strength

    A key strength of Yum China is its advanced infrastructure, including a supply chain that can serve 5,000 cities. The company is also utilizing cutting-edge technology such as generative and agentic AI applications to enhance its operations and customer service.

    Future Projections

    By 2030, Yum China is aiming to have more than 30,000 stores, with expectations of an operating profit margin of at least 11.5% and more than $1 billion in annual capital returns starting in 2027. The company’s leadership remains confident in their ability to meet these ambitious targets and sees promising signs of improving consumer sentiment.

    Questions & Answers

    What is Yum China’s expansion plan?
    Yum China aims to reach 20,000 stores by next year and more than 30,000 by 2030.

    What strategies will Yum China employ to achieve these goals?
    The company plans to tap into the untapped potential of lower-tier cities, redesign store formats for quicker and affordable entry into new markets, and leverage advanced technology to enhance operations and customer service.

    What new concepts is Yum China introducing?
    Yum China is introducing KCoffee, a coffee chain embedded within KFC locations, and KPRO, a light-meal concept focused on healthier choices.

  • Singapore Retains 5th Position In Global City Rankings, Emerges As Top Education And Urban Innovation Hub

    Singapore Retains 5th Position In Global City Rankings, Emerges As Top Education And Urban Innovation Hub

    In the yearly global city rankings, Singapore has managed to hold onto its fifth place, trailing only behind Tokyo in the Asia Pacific region. This city-state has continued to strengthen its status as a top international education center and a leading pioneer in urban innovation, based on findings from the 2025 Global Cities Report by Kearney, a management consulting company.

    Evaluating City Rankings

    The Global Cities Index, a section of the Kearney report, relies on publicly accessible data to evaluate 158 cities across the globe, using 31 different metrics over five areas. These include business activity, human capital, information exchange, cultural experiences, and political engagement.

    Singapore showed minor progress this year in areas of political engagement and human capital, primarily due to enhancements in ease of access. However, these advancements were somewhat negated by a decline in cultural experience and business activity.

    The top ten cities in the report include five from the Asia Pacific region. Japan’s Tokyo leads the pack in fourth place, followed by Singapore, with Beijing, Hong Kong, and Shanghai from China filling the sixth, seventh, and eighth positions respectively.

    Other Southeast Asian cities like Bangkok, Thailand, and Kuala Lumpur, Malaysia, appeared lower on the list, securing the 33rd and 55th places respectively.

    Recognizing Resilience

    According to Shigeru Sekinada, Kearney’s regional chair for Asia Pacific, the report highlights the resilience of well-established Asian hubs amid rising global challenges and technological shifts. He lauded the region’s adeptness in managing evolving global dynamics, due to the expansion of digital infrastructure, prioritizing regulatory innovation, and investing in climate resilience. He also expressed optimism that Asia Pacific cities would not only fuel the region’s economic growth but also serve as essential links in the global economy.

    The report underscored a shift in the way city competitiveness is viewed. In the emerging era of intelligence, the size or historical importance of a city no longer solely determines its competitiveness. Success now increasingly depends on readiness or the ability to incorporate infrastructure, renewable energy, and talent to grasp opportunities presented by artificial intelligence while managing its associated risks.

    Globally, New York City retained its top position, with London and Paris following closely, maintaining their standings from the previous year.

    Future City Projections

    The report also includes a future outlook section, which examines cities’ ability to foster inclusive growth, attract investment, and preserve livability in a progressively competitive global scenario. In this section, Singapore was the only Southeast Asian city to feature in the top 30, vaulting from 20th place in the previous year to 3rd place projected for 2025.

    This significant leap reflects Singapore’s enhanced infrastructure, increasing GDP per capita, and burgeoning foreign investment. It also highlights the city’s active efforts to upgrade its digital infrastructure.

    Questions & Answers

    What key factors contributed to Singapore’s strong showing in the report?
    Singapore’s advancement in political engagement and human capital, as well as its enhanced infrastructure, burgeoning GDP per capita, and growing foreign investment, were key contributors.

    How are city rankings determined in the Global Cities Report?
    City rankings are determined based on 31 metrics across five areas: business activity, human capital, information exchange, cultural experience, and political engagement.

    What shifts have been observed in defining city competitiveness?
    In the emerging era of intelligence, city competitiveness is no longer solely determined by its size or historical significance. It now increasingly depends on readiness, or the ability to integrate infrastructure, renewable energy, and talent to leverage the opportunities presented by artificial intelligence and manage its risks.

  • Singapore’s Pension System Clinches Top Grade In Global Index, First In Asia-pacific Region

    Singapore’s Pension System Clinches Top Grade In Global Index, First In Asia-pacific Region

    The Central Provident Fund (CPF) of Singapore has been recognized as the leading pension system in the Asia-Pacific region, achieving an unprecedented A grade in a global index. This milestone marks Singapore as the first in the region to receive such a high grade.

    Singapore’s pension system has seen constant improvement since 2009 when it was rated a C, advancing to a B+ in 2023, and finally securing its first-ever A grade in the annual Mercer CFA Institute Global Pension Index. Owing to this breakthrough, Singapore now belongs in the upper echelons of the 2025 ranking alongside the Netherlands, Iceland, Denmark, and Israel.

    The Global Pension Index measures 52 retirement income systems worldwide across more than 50 indicators organized into three essential pillars: adequacy, sustainability, and integrity. Adequacy assesses whether a system can provide sufficient income to maintain a decent living standard; sustainability gauges the system’s long-term ability to fulfill future commitments, and integrity measures trust in the system.

    Singapore’s pension structure hinges on the CPF, a system that encompasses all employed citizens and permanent residents through compulsory contributions from both workers and employers.

    In the latest ranking, Singapore achieved a score of 80.8, the highest in Asia and the fourth highest globally, signifying a considerable upgrade. Notably, no systems experienced a downgrade this year.

    The enhancement in Singapore’s position was primarily due to improved outcomes in sustainability and integrity, which balanced a minor decrease in adequacy. Tim Jenkins, the report’s primary author, noted that Singapore authorities have made substantial efforts to boost transparency in recent years. This enables citizens to have a clearer understanding of their anticipated retirement disbursements.

    He also pointed out the contribution of Singapore’s economy towards achieving this feat. The long-term economic growth has positively impacted the sustainability metric.

    Within the Asia-Pacific region, Australia’s retirement system ranked second with a score of 77.6, followed by Hong Kong at 70.6. Other Southeast Asian countries listed in the ranking included Malaysia (60.6), Vietnam (53.7), Indonesia (51.0), Thailand (50.6) and the Philippines (47.1).

    Interestingly, Hong Kong and Malaysia saw improvements in their systems, moving up to B and C+ grades, respectively.

    Globally, the Netherlands, Iceland, and Denmark continued to spearhead the index with scores of 85.4, 84.0, and 82.3, respectively.

    Questions & Answers

    What grade did Singapore’s Central Provident Fund (CPF) achieve in the Global Pension Index?
    The CPF achieved an A grade, making it the highest-rated pension system in the Asia-Pacific region.

    How does the Global Pension Index assess retirement income systems?
    The Global Pension Index measures retirement income systems using more than 50 indicators organized into three pillars: adequacy, sustainability, and integrity.

    What other countries ranked high in the Global Pension Index?
    Other top-ranking countries include the Netherlands, Iceland, Denmark, and Israel.

  • Hong Kong International Airport Scores High In Global Ranking For Best Airport Washrooms

    Hong Kong International Airport Scores High In Global Ranking For Best Airport Washrooms

    Hong Kong’s airport, already considered the fifth cleanest globally, has now been recognized for another unique feat – its excellent public washrooms. The international air transport rating body, Skytrax, awarded Hong Kong International Airport the fifth position in its inaugural World’s Best Airport Washrooms 2025 awards. The other airports outshining HKIA in this category include Bahrain International Airport, Seoul Incheon International Airport, Tokyo Haneda Airport, with Singapore’s Changi Airport clinching the top spot.

    Superior Washroom Facilities at HKIA

    The award-winning washrooms at HKIA stand out for their remarkable cleanliness and generous space, both in the waiting areas and individual cubicles. Recognizing that travelers often need to carry their luggage into the washroom, the design incorporates plenty of room for these items.

    Furthermore, the washbasins in these restrooms are ultra-modern, all-in-one stations where one can rinse, soap, and dry their hands in one place, eliminating the need to move around wetting the floor. Another fascinating feature is an intelligent noticeboard system at the entrance of each washroom that displays the current occupancy rate and the number of unoccupied stalls. Additionally, each cubicle is fitted with a red and green LED light indicator to show its occupancy status, eliminating the need for guesswork or knocking to check if a stall is available. The men’s bathroom even boasts small screens resembling airplane windows installed above the urinals to keep users entertained.

    Selection Process and Rankings

    Skytrax evaluated 235 airports worldwide to compile these rankings. Given that this was the first year of rating airport bathrooms, the awards were based on feedback from Skytrax’s audit office. However, traveler feedback will be factored into the rankings for future awards. Intriguingly, all ten of the recognized airport bathrooms are located in Asia, with Japan, the homeland of smart toilets, having five of its airports in the top 10.

    Among the standout facilities, the New Chitose Airport in Hokkaido was particularly noteworthy, mainly due to its unique Japanese onsen bathing facilities inside the airport terminal.

    The top ten airport bathrooms in 2025 include:

    1. Singapore Changi Airport
    2. Tokyo Haneda Airport
    3. Seoul Incheon International Airport
    4. Bahrain International Airport
    5. Hong Kong International Airport
    6. Kansai International Airport
    7. New Chitose Airport
    8. Tokyo Narita Airport
    9. Taiwan Taoyuan International Airport
    10. Fukuoka Airport

    Questions & Answers

    Which airport won the top spot in the World’s Best Airport Washrooms 2025 awards?
    Singapore Changi Airport won the top spot in these awards.

    What unique feature do the washrooms at Hong Kong International Airport have?
    The washrooms at Hong Kong International Airport have an intelligent noticeboard system that displays the current occupancy rate and the number of unoccupied stalls. They also have an all-in-one wash station, and LED indicators for stall occupancy.

    Which country has the most number of airports in the top 10 list of the World’s Best Airport Washrooms 2025 awards?
    Japan has the most number of airports, five in total, in the top 10 list of these awards.

  • Haigh’s Chocolates Unveils ‘best Of Australia’ Collection Inspired By Nation’s Distinctive Flavours

    Haigh’s Chocolates Unveils ‘best Of Australia’ Collection Inspired By Nation’s Distinctive Flavours

    Haigh’s Chocolates, a renowned confectionery brand, has recently unveiled a unique collection, the ‘Best of Australia’. This collection draws inspiration from the fascinating landscapes, breathtaking coastlines, and distinctive regional flavours that Australia is known for.

    Australian Essence Captured in Chocolates

    Peter Millard, the CEO of Haigh’s Chocolates, praises the creativity of the brand’s chocolatiers in curating this special collection. He says it effectively encapsulates the diverse and remarkable flavours of Australia.

    Unveiling the Collection

    The ‘Best of Australia’ collection is a gourmet assortment featuring:

    – Dark Cabernet Sauvignon Ganache: A white chocolate ganache, flavoured with Cabernet Sauvignon from Margaret River, enrobed in dark chocolate.
    – Milk Chardonnay Ganache: A milk chocolate ganache infused with Chardonnay from the Hunter Valley, cloaked in milk chocolate.
    – Milk Leatherwood Honey & Walnut Nougat: A nougat that uniquely combines Tasmanian Leatherwood Honey and Australian walnuts, coated in milk and white chocolate.
    – Dark Bush Spiced Almonds: South Australian almonds covered in dark chocolate that’s been infused with bush spices.
    – Australian Collection Box: A collection of nine milk and dark chocolates, perfectly paired with wines from regions such as the Hunter Valley, Margaret River, and McLaren Vale.

    Their offerings also include the Australian Single Origin Milk Chocolate Tablet, made from cocoa beans cultivated in the northernmost part of Queensland.

    Special Launch Collaboration

    In celebration of the collection’s launch, Haigh’s has collaborated with Robert Gordon Australia to create a custom pottery mug. The mug is beautifully painted in red ochre and comes filled with Haigh’s Milk Scorched Almonds. Hannah Gordon, director of Robert Gordon Australia, expressed her delight and honour at being able to contribute her family’s craftsmanship to the esteemed Haigh’s Chocolates.

    Availability

    The ‘Best of Australia’ collection will go on sale starting October 7. It will be available in Haigh’s Chocolates stores located in Adelaide, Melbourne, Sydney, and Canberra. Additionally, the collection will also be sold online for those who prefer e-shopping.

    Questions & Answers

    What inspired the ‘Best of Australia’ collection by Haigh’s Chocolates?

    The collection was inspired by Australia’s captivating landscapes, stunning coastlines, and unique regional flavours.

    What can we expect in the ‘Best of Australia’ collection?

    The collection includes a variety of chocolates such as Dark Cabernet Sauvignon Ganache, Milk Chardonnay Ganache, Milk Leatherwood Honey & Walnut Nougat, and Dark Bush Spiced Almonds. It also features an Australian Collection Box consisting of nine milk and dark chocolates.

    When and where will the ‘Best of Australia’ collection be available?

    The collection will be available from October 7 in Haigh’s Chocolates stores across Adelaide, Melbourne, Sydney, and Canberra. It will also be available for purchase online.

  • Dhl Express Recognized As Second Best Workplace In Asia Amidst Industry Challenges

    Dhl Express Recognized As Second Best Workplace In Asia Amidst Industry Challenges

    DHL Express has once again secured a commendable position as one of Asia’s top employers, landing the second spot on the coveted 2025 Great Place to Work® Best Workplaces in Asia™ list. This triumph marks the express logistics provider’s continued success in maintaining a people-centric culture amidst an ever-changing and challenging external landscape.

    Standing Strong Amid Challenges

    Despite the presence of external obstacles, DHL Express has remained unwavering in its commitment to uphold a resilient and cohesive culture. Such an achievement reiterates the organization’s steadfast focus on being an employer of choice, prioritizing the health and welfare of its personnel.

    At the heart of DHL Express is its people-centric ethos. “The team’s dedication, passion and innovation ensure every employee has access to the resources and opportunities necessary to succeed. We remain focused and adaptable, ensuring the safety and overall wellbeing of our people,” stated Ken Lee, CEO for Asia Pacific at DHL Express.

    Empowerment Through Strategy 2030

    The award comes at a time where the logistics industry faces increasing challenges brought on by shifting workforce dynamics. DHL Express remains committed to future-proofing its organization, focusing on improving skills, promoting diversity and inclusion, and embracing digitalization.

    As part of this, the firm has been investing in and deploying advanced technology platforms to enhance the productivity and quality of their sales and customer service operations.

    Celebrating Excellence: Employee of the Year Awards

    DHL Express understands the importance of celebrating and recognizing the exceptional contributions of its employees. The annual Employee of the Year awards provides a platform to honor employees across the Asia Pacific region who embody DHL’s values. More than 200 employees were recognized this year for their exceptional performance and commitment.

    Commitment to the Future

    As DHL Express progresses, its dedication to its people, purpose, and planet remains unwavering. The company will continue to utilize its internal Smart Connect platform to encourage collaboration, enable personalized learning, and foster a strong sense of community among its employees.

    Questions & Answers

    What has DHL Express recently achieved?
    DHL Express has been recognized as one of Asia’s top employers, securing the second position on the 2025 Great Place to Work® Best Workplaces in Asia™ list.

    What strategies does DHL Express employ to strengthen its workforce?
    DHL Express is committed to improving skills, promoting diversity and inclusion, and embracing digitalization. It invests in advanced technology platforms to enhance the productivity and quality of its operations.

    What does DHL Express do to honor its employees?
    DHL Express hosts the annual Employee of the Year awards to celebrate and recognize employees who embody the company’s values and go beyond their job responsibilities.

  • AirAsia crowned world’s best Airline again

    AirAsia crowned world’s best Airline again

    AirAsia has been named the World’s Best Low-Cost Airline at the Skytrax World Airline Awards 2019 for the 11th consecutive year.

    The airline won the title based on a survey of over 21.6 million passengers of 100 nationalities and over 300 airlines between September last year and May.

    AirAsia also won Asia’s Best Low-Cost Airline award and the World’s Best Low-Cost Airline Premium Cabin award for its premium flatbed on widebody long-haul AirAsia X aircraft.

    The prestigious Skytrax World Airline Awards are considered the global benchmark of airline excellence.

    AirAsia Group Berhad executive chairman Datuk Kamarudin Meranun and AirAsia X Berhad chairman Tan Sri Rafidah Aziz were among those who accepted the awards at the Paris International Air Show yesterday.

    Kamarudin said it was an honour for the airline to be recognised for its commitment to provide “affordable travel and guest-obsessed service”.

    “The fact that these awards are based on direct feedback is a gratifying and wonderful recognition for the Allstars who put so much effort and commitment into service excellence for our guests,” he said, referring to AirAsia employees.

    Rafidah also expressed her appreciation for the airline’s employees for AirAsia’s win in the World’s Best Low-Cost Carrier Premium Cabin category.

    “(This year’s) win represents nine years of being the world’s best in this category, and is dedicated to our Allstars who have been steadfast in upholding our corporate culture, mission and vision,” she said.

    She added that AirAsia X will introduce the new Airbus A330neo, an aircraft which will bring even greater inflight comfort to passengers.

    “Combined with our renowned inflight service as a long-haul low-cost carrier, AirAsia X will strive to continue to offer excellent value for money to our guests to 30 destinations in 10 markets across the AirAsia Group long-haul network,” she said.

  • Community park to be settled in MyTown Kuala Lumpur

    Community park to be settled in MyTown Kuala Lumpur

    MyTown Shopping Centre has opened in the Kuala Lumpur CBD as a joint development by Boustead Holdings and retail banker Ikano.

    It features 1.6 million sqft (148,644 sqm) of retail space (more than 400 stores), an alfresco dining area and a park.

    Anchor tenants include the biggest Ikea and Zara stores in Malaysia, Malaysia’s first Best flagship, Food Empire, Golden Screen Cinemas, H&M, Parkson Department Store and Village Grocer.

    Biggest ZARA in Malaysia @ MyTOWN

    Its two-acre (0.8ha) Town Park has been set aside for community events. It includes ramps and tracks for rollerblading and skateboarding. A Sunken Garden features amphitheater-style.

    MyTown is the first shopping centre in Malaysia to feature Soundscapes – special compositions and custom designed sounds to offer an immersive environment in key locations.

    MyTOWN Launch

    Mr Christian Rojkjaer – Managing Director of Ikea Southeast Asia & Director of Boustead Ikano Sdn Bhd (3rd from left) & Tan Sri Dato’ Seri Lodin Wok Kamaruddin – Deputy Chairman / Group Managing Director, Boustead Holdings Berhad (4th from left) flanked by Directors from Boustead Ikano Sdn Bhd, Boustead Holdings Bhd & Ikano Ptd Ltd including (from left to right), Mr Lee Hartigan, Dato Sri’ Ghazali Mohd Ali, Datuk Koo Hock Fee, Ms. Cheah Swee Choo, Mr Sebastian Hylving, Mr Joakim Hogsander – General Manager of MyTOWN Shopping Centre & Mr Thomas Malmberg.

    GM Joakim Hogsander describes the centre as a lifestyle mall. “We have created a special customer journey through our choice of tenants, design and experience.”

    MyTown has been awarded green building status by the US Green Building Council (USGBC) and Malaysian Green Building Index.