Retail News CRM

Tag: Bingobox

  • Shell Malaysia Launches 24-Hour Unmanned Petrol Mart

    Shell Malaysia Launches 24-Hour Unmanned Petrol Mart

    Shell Malaysia has opened its first unmanned Select convenience store. Located at Shell Tezz Enterprise on Jalan Tun Razak, the store trades 24-seven and is powered by technology from BingoBox. Customers can select goods from the shelves and place them on the store counter which automatically calculates the price. Payments can be made by debit or credit cards, or by BingoBox’s mobile app.

    BingoBox is based in China and has launched in Malaysia through a joint venture with local company Scientific Retail.

    “Using BingoBox Retail Technology, we can provide customers with a seamless shopping experience when they are at Shell at any time of the day,” said CEO of Scientific Retail, Ng Seong Ping.

    Shell Malaysia MD Shairan Huzani Husain said the technology will improve customer service.

    “Our Shell site employees now have more time to attend to customers’ needs, thus ensuring they are able to leave our station a little happier,” he said.

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  • First humanless retail store launched in Malaysia

    First humanless retail store launched in Malaysia

    The way Malaysians buy and sell products is set to be disrupted with the introduction of a revolutionary humanless retail technology called BingoBox Retail Technology. Launched recently, the state-of-the-art, BingoBox Retail Technology is the brainchild of Scientific Retail Sdn Bhd (Scientific Retail), a joint venture between a group of visionary Malaysian shareholders and BingoBox, the pioneer of the humanless and cashless convenience store in China and the world.

    In an effort to bring added value to Malaysian retailers and consumers, Scientific Retail has further enhanced the technology. BingoBox Retail Technology offers retailers an exciting, cost-efficient and practical avenue to market and sell their products. The easy availability and accesses-ability of the 24-hour unmanned store will provide consumers a simple and seamless shopping experience. Furthermore, smart entrepreneurs are also invited to create novel ideas leveraging on this technology to spearhead new business ventures.

    Ng Seong Ping, Chief Executive Officer of Scientific Retail alongside honoured guests Chen Zilin, Founder and Chief Executive Officer of BingoBox China; Shairan Huzani Husain, Managing Director of Shell Malaysia Trading Sdn Bhd and Shell Timur Sdn Bhd; Christopher Tiffin, Chief Executive Officer of Boost; and Remus Shai Meng Choon, Chief Executive Officer of Ximplicity Sdn Bhd officiated the launch of BingoBox Retail Technology.

    During the launch event, Ng said, “We at, Scientific Retail, were inspired by the growth and success of BingoBox, which launched its flagship store in June 2016. To date, BingoBox has been successfully installed in over 400 locations throughout China. We believe that this technology coupled with local enhancement will be ideal for the Malaysian market and we are delighted to be the first partner outside of China to introduce this technology.”

    “The cashless and unmanned store has many advantages including cost savings, improved convenience, and greater security. It also provides accurate data analytics, enabling business owners to understand consumers’ preferences, subsequently allowing them to customise their offerings to appeal to the targeted market segments.”

    “Our technology can cater to all types of businesses and across industries, from fashion to F&B, traditional retail to consumer electronics. The flexibility of this platform also allows unmanned stores to be placed at diverse locations including high rise residential and commercial towers, educational institutions and transportation hubs, amongst many others,” he added.

    “We have generated a lot of interest from various sectors for this technology, and we are looking forward to seeing about 500 retailers using our technology in Malaysia by the end of 2019. As a socially responsible corporate citizen, we are also committed to supporting small-sized brick-and-mortar retailers to grow its business and gain a competitive edge via BingoBox Retail Technology.”

    BingoBox Retail Technology features a highly advanced image recognition system that can auto-detect products. It also has sophisticated monitoring and interactive systems, including facial recognition, patented artificial intelligence and theft prevention. All these will come together cohesively to provide unparalleled convenience and seamless experience for consumers. In addition, Scientific Retail is able to provide consultancy services, end-to-end setup, which include external and internal fabrication, as well as 24-hour monitoring services and remote ‘face-to-face’ customer support, with a touch of a button, for consumers.

    Shairan Huzani Husain, Managing Director of Shell Malaysia Trading Sdn Bhd and Shell Timur Sdn Bhd, said, “We are delighted to be the first in our industry to offer this innovation to all Malaysians. Customers are at the heart of everything that we do; inspiring us to enhance our products and services to make life’s journeys better for all. This partnership allows Shell customers access to our Select store at any time of the day. Additionally, the cashless transactions provide added convenience which we hope will continue to keep them happy and satisfied.” Shell Malaysia is the

    Scientific Retail also collaborated with Malaysia’s leading e-wallet provider, Boost, to create a seamless mobile payment experience for users. Chris Tiffin from Boost, said, “We are pleased to work with Scientific Retail in creating an integrated payment system that works seamlessly with BingoBox Retail Technology. We have always focused on bringing convenience to our more than three million consumers and this partnership is yet another example of how we aim to achieve our goal of digitizing cash. This integration with BingoBox Retail Technology will allow consumers to shop and pay conveniently using one mobile app for a better user experience.”

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  • BingoBox to bring unmanned stores to Hong Kong

    BingoBox to bring unmanned stores to Hong Kong

    China’s unmanned convenience-store brand BingoBox plans to introduce its cashierless concept to Hong Kong next year, targeting neighbourhoods and suburbs.

    “With unmanned stores the labour cost is eliminated, making them far more cost-effective, even in expensive cities like Hong Kong,” says BingoBox chief executive Chen Zilin.

    South Korea already has an unmanned 7-Eleven outlet, termed Signature, in Seoul, while as part of its “new retail” concept Alibaba runs an unmanned coffee shop that uses facial recognition for customer payments. Also in China, JD.com has launched unmanned convenience stores that use technology to track products and customer movements.

    In Hong Kong, BingoBox is talking with potential partners to jointly run its outlets. It will target areas that do not have convenience stores, such as parks, villages and public-housing estates, says Chen.

    On the mainland, the company has nearly 200 stores with the aim of reaching 5000 before the end of next year.

    Users scan a QR code to enter a BingoBox, place their purchases on a checkout counter that automatically scans and tallies up the total. Payments are made via mobile wallets such as Alipay or WeChat Pay.

    “As BingoBox is an unmanned store that entails almost no labour cost, we can open in areas with lower foot traffic, whereas traditional convenience stores pay high rents for prime locations,” Chen says. He is not specific about store numbers for Hong Kong, just saying “double digits”.

    The company is also looking to expand into South Korea and Malaysia within the next six months.

    Mainland BingoBox stores generate about RMB850 (US$130) in sales each day, some raking in as much as RMB6000. Chen says the shortest break-even time for a BingoBox store was five months.

    Bingbox partnered with French retail firm Auchan to launch a trial in Zhongshan, Guangdong province, last year before opening its first store, in Shanghai, in June.

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