Retail News CRM

Tag: brooks brothers

  • Brooks Brothers enters Chapter 11, seeks buyer

    Brooks Brothers enters Chapter 11, seeks buyer

    Brooks Brothers have filed for bankruptcy in the US, the latest US retail victim of the Covid-19 pandemic. However, analysts are confident the struggling apparel retailer will find a buyer, and the brand will endure along with a scaled-down store network. Brooks Brothers have in recent years invested substantially in stores in Hong Kong. Inside Retail Asia has reached out to the company’s local executive team but had not received a response at the time of writing.

    Like many global retailers collapsing in the wake of the pandemic, 200-year-old Brooks Brothers was facing challenges before its stores were forced to close in core markets as part of government pandemic precautions.

    Neil Saunders, MD at GlobalData Retail, says that while the brand remains well regarded by consumers, Brooks Brothers has long suffered from a failure to decisively adapt to changing trends.

    He said current leadership deserves credit for rebuilding the attributes of quality and design which had waned under previous ownership, but when it comes to tastes and style, “Brooks Brothers has been swimming against the tide”.

    “Its formal, old-school approach found favor among mature and more traditional demographics, but it has become increasingly out of step with a new generation of consumers who are looking for a more edgy approach to smart casual. They increasingly found it in niche brands like Kiel James Patrick or more mainstream players such as Vineyard Vines and even J Crew. This dynamic, along with the increased casualization of workwear which has seen a shift away from suits and ties, has made it increasingly difficult for Brooks Brothers to drive growth.”

    Under Chapter 11 protection Brooks Brothers will continue to operate while it restructures. Bloomberg reports it has assets and liabilities listed of $500 million each and has arranged a $75 million bankruptcy loan to ensure ongoing trading.

    The brand which once dressed Abraham Lincoln has about 250 stores trading in the US, along with its overseas shops.

    Saunders says that although the pandemic has severely eroded the company’s outlook, a review of the business was already underway, which included options for repositioning the brand.

    “However, the pandemic has disrupted this process and sharpened many of the underlying trends Brooks Brothers was already struggling to adapt to. From our data, year-on-year [US] sales of men’s formal clothing fell by 74 percent during April, May and June, while men’s smart-casual apparel sales dipped by 62 percent over the same period. While this deterioration will ease over time, demand will remain suppressed for the rest of this year and well into next as office work, business meetings, and socializing are all reduced. This leaves Brooks Brothers very exposed to a depressed market.

    Saunders expects the company will have to exit expensive city-centre stores that due to the reducing numbers of office workers in downtown locations will no longer be economically viable to run. Some factory outlet stores will suffer due to reduced demand and lower footfalls in the wake of the pandemic.

    “These property problems can most efficiently be resolved through a bankruptcy process. If successful, this will streamline the business and get it into a state that is more attractive to a potential buyer.

    “There will be no shortage of interest in Brooks Brothers. The brand has a solid foundation on which a new owner can build, and it has a good digital business that has the potential for future growth. However, the process of reinvention will not be easy; it will take time, capital and effort to reconfigure Brooks Brothers into a retailer ready to serve the needs of modern consumers,” said Saunders.

  • Brooks Brothers Selects Manhattan Active Omni to Elevate Global Omnichannel Commerce

    Brooks Brothers Selects Manhattan Active Omni to Elevate Global Omnichannel Commerce

    Brooks Brothers, the oldest clothing retailer in the U.S., selected  Manhattan Associates Inc. (NASDAQ: MANH) to improve contact centre operations and deliver a seamless omnichannel shopping experience for customers worldwide. New York-based Brooks Brothers is deploying Manhattan Active Omni to fuel its “buy anywhere, get anywhere” customer experience platform across its full network of 300 retail locations.

    Brooks Brothers selected Manhattan Active Omni, which marries order management and store fulfilment applications on a single platform, to deliver superior product fulfilment across all channels. No matter how customers choose to shop, they expect their purchase experience to be positive, quick, and unified. The Manhattan Active Omni solution will provide Brooks Brothers associates with a 360-degree view of customer information and access to the company’s full network of inventory, enabling them to deliver a truly seamless omnichannel experience.

    “Brooks Brothers has been a leading provider of apparel for 200 years, and we take great pride in both the quality of our products and the customer experience we deliver,” said Todd Treonze, CIO, Brooks Brothers. “The Manhattan Active Omni platform will enable us to increase the level of service we provide by expanding our ‘buy anywhere, get anywhere’ offerings on a global scale and significantly improve the customer journey across channels. Working with Manhattan Associates will help us ensure that all our customers enjoy the type of shopping experience they desire, one that reflects the quality they have come to expect from Brooks Brothers.”

    A cloud-native, versionless and fully extensible offering, Manhattan Active Omni is always current and able to seamlessly scale to meet Brooks Brothers’ future needs. In addition to fuelling omnichannel growth, the platform will also help Brooks Brothers scale its flourishing uniform business.

    “Meeting the transformative demands of today’s omnichannel shoppers is perhaps the most significant challenge confronting modern retailers,” said Eddie Capel, president and CEO, Manhattan Associates. “Manhattan Active Omni helps iconic brands, like Brooks Brothers, remove boundaries across channels and capture the network-wide insight they need to consistently deliver high-level customer experience and maintain valuable brand loyalty.”

  • Brooks Brothers reveals China retail rebrand

    Brooks Brothers reveals China retail rebrand

    Iconic American brand Brooks Brothers has revealed it plans to reposition retail efforts in China, a market which currently ranks third in revenue value behind the U.S. and Japan.

    In a recent visit to China, Brooks Brothers CEO Claudio Del Vecchio said he would like Chinese consumers to be reintroduced to the US heritage men’s brand, which turns 200 years old this year.

    “I think within less than two years, [China] will be our number-two country,” Del Vecchio told reporters, while speaking at one of the brand’s global bicentennial celebration parties, held in Shanghai, after events in Florence and New York this year.

    “We’ve been in Japan for 40 years and it’s still very strong and growing, but not growing as strongly as China. It’s certainly our biggest opportunity for the next 10 years.

    Within 10 years, it might actually be our number-one country,” he added.

    As part of its celebrations, Brooks Brothers inaugurated its store at the HKRI Taikoo Hui mall, inviting brand ambassador Louis Koo, to celebrate.

    With 20 retail stores and 20 outlets in mainland China, Brooks Brothers is looking to tweak its key store locations and rebrand, by positioning stores alongside recognised luxury retailers in China, not necessarily brands with the same price-point.

    “Today in China, our biggest challenge is actually that customers don’t know us, [so] they might judge the quality by the price. Because our price is not that high they might not have the perception of quality that we actually have,” said Del Vecchio.

    “There is a disconnect,” he added. “Our prices are so good, they don’t believe it.”

    The retail shift compliments the firm’s recent efforts to attract more Chinese custom, by shifting distribution partners and tapping online marketplaces.

    In 2016, Brooks Brothers shifted its China distribution from Dickson Concept, which was more of a licensee model, to being more directly operated. Still in retail partnership, Brooks Brothers changed to a new regional partner, working with Walton Brown, part of the Lane Crawford Joyce Group.

    In the same year it signed an agreement to stock its namesake suits and apparel on Alibaba’s Tmall, as well as its more affordable line, Red Fleece.

    “There are other opportunities we want to explore,” Del Vecchio added.

  • Brooks Brothers Thailand opens Bangkok flagship

    Brooks Brothers Thailand opens Bangkok flagship

    Classic American menswear retailer Brooks Brothers has opened a flagship store at Bangkok’s Gaysorn Shopping Centre, to be followed by more outlets in the city.

    The new Brooks Brothers Thailand store’s interior features a finished wood floor, with shelves stocking garments of various checks, plaids, gingham and stripes. Brooks Brothers produced seersucker as early as the 1950s, and the Bangkok store displays a mannequin in a seersucker suit.

    Brooks Brothers, a private company owned by an Italian billionaire, launched in the US in 1818 and is the oldest retailer in the US. It speaks of personal wealth and achievement. Brooks Brothers suits were featured in the television drama Mad Men.

  • Brooks Brothers, Walton Brown seal China JV

    Brooks Brothers, Walton Brown seal China JV

    Brooks Brothers Group, America’s oldest retailer, and Walton Brown Group, have signed a 10 year joint venture to market the brand in Greater China.

    A 50/50 joint venture company has been established which will launch in January 2016 for an initial period of 10 years. It will take over the management of Brooks Brothers’ existing retail network of 90 stores in the market territory and plans to open more than 10 points of sale in the first two years across key cities in China, Hong Kong, Macau, and Taiwan.

    In addition to freestanding stores, the JV will invest deeply in a multi-channel distribution platform providing wholesale, outlets, travel retail and eCommerce channels to bolster brand presence and fuel business growth in the region.

    The move comes several months after the announcement by Hong Kong’s Dickson Concepts it would not be renewing its partnership with Brooks Brothers when it expires on December 31.

    The two companies in the new JV believe the arrangement will leverage the strengths and capabilities of Walton Brown, a subsidiary of The Lane Crawford Joyce Group, with experience in strategic retail brand management in Greater China with the global appeal of Brooks Brothers, “one of America’s most iconic clothing brands,” augmenting its dynamic growth across the Greater China region.

    The partners say that building on the success of Brooks Brothers’ ready-to-wear menswear and accessories collections, the product offerings within its women’s collection and accessories lines will be enhanced with the appointment of influential US designer Zac Posen as the creative director for women’s wear. His first women’s collection will debut in Spring/Summer 2016 and will be available worldwide.

    Claudio Del Vecchio, chairman and CEO of Brooks Brothers, said the JV will enable Brooks Brothers to develop long-term growth strategies across multiple online and offline distribution channels especially in China, one of its most important growth markets for the global business.

    “We are confident in China’s growth prospects in the premium sector for the coming years and this is the optimal time for us to position Brooks Brothers for long term sustainable growth,” said Del Vecchio.

    “With Walton Brown’s in-depth local market insights and extensive distribution capabilities and network in retail, we believe we can capture new opportunities to further deepen our relationship with Chinese consumers.”

    Walton Brown president Thomson Cheng said that in the 12 years since Brooks Brothers entered China, the brand has built a strong following of customers.

    “With the foundation in place, we believe the brand has enormous potential with the new generation of sophisticated and prosperous consumers in China and with the launch of the online business in 2016 we will be able to significantly increase reach with this consumer segment.”

    Following the formation of the joint venture, Brooks Brothers and Walton Brown will establish a corporate office and showroom in Hong Kong in early 2016.

    Brooks Brothers today operates more than 460 stores worldwide including over 130 retail stores in the Asia Pacific region, 90 of which are in Greater China.

  • Dickson, Brooks Brothers to half

    Dickson, Brooks Brothers to half

    Hong Kong listed attire retailer Dickson Ideas says it won’t be renewing its licence to promote the US menswear model Brooks Brothers.

    Dickson, which has the licence for Hong Kong, Macau, China and “different designated territories in Asia” says the choice was reached “by mutual settlement”.

    Brooks Brothers Worldwide will enter into an settlement with Dickson to purchase the belongings and pay an quantity for goodwill when the licence expires on December 31.

    In a press release to the inventory trade Dickson stated it is going to “proceed the event of its different luxurious model identify companies and actively search new funding alternatives to additional improve its robust income and revenue streams”.

    Brooks Brothers has had a troublesome time gaining momentum in worldwide markets. The corporate is understood to be in discussions with Oroton Group over the way forward for its licence for Australia the place the model has did not ship revenue for the listed Australian retailer.