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Tag: canon

  • Canon opens New Delhi flagship Store

    Canon opens New Delhi flagship Store

    Canon India has launched a flagship Canon Image Square (CIS) store in New Delhi. The flagship CIS store aims to “enrich the consumer experience for all Canon products” across segments ranging from entry-level cameras to high-end professional cameras. In addition to this, the store is also exhibiting Cinema cameras, a few leading Canon printers and a wide range of lenses.

    “Commitment towards the country and dedication of Canon, together has translated into growth over the years,” said Canon India president and CEO Kazutada Kobayashi. “With the launch of first of its kind Canon Image Square flagship store, Canon India marks another milestone to ensure an interactive and informative buying experience for our existing and potential customers.

    “CIS stores have been successful in contributing to Canon’s significant customer outreach and positioning it as a market leader. Having established its presence with more than 250 stores in 100+ cities, we take pride in being total solution providers in the imaging arena. The launch of this flagship CIS stores will certainly raise the benchmark for customer service,” he said.

    “The new flagship store is fashioned in such a way that it creates a sweeping experience for the customers with the gamut of cameras including cinema cameras, lenses and complete imaging solution in order to make the right choice of the products,” said Canon India VP consumer imaging & information centre Eddie Udagawa. “The store also features some of the leading printers that have been delighting the consumers.

    “New Delhi is one of the key markets for us, not just in terms of the customer base but also for being abreast with the technology trends that influence other markets. We look forward to receiving great feedback from our customers and add value to their imaging experience.”

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  • Canon Philippines redesigns concept store in Pampanga

    Canon Philippines redesigns concept store in Pampanga

    Canon Philippines has opened its redesigned “Image Square” concept store at SM City Pampanga.

    The outlet, located near the entrance to the mall’s Cyberzone area, showcases a full line-up of Canon’s products and includes a service centre.

    “The logic behind this is that after version 1.0, we jumped into version 3.0”, said Canon assistant sales manager Roshan Daryani. “This is a one-stop shop for all Canon lovers and from the input to the output, we have it all here because our goal is to provide everything our clients need the moment you step inside the booth.”Canon Philippines

    Featured among the products on offer are Canon’s new mirrorless cameras and a pocket-sized Bluetooth printer. Canon’s personnel on-site are fluent in the technologies as well as related image-specific elements such as post-processing.

    “The booth is really made for a wide-range of markets,” added Daryani. “We have products for professional photographers and even just the hobbyists who wanted to upgrade their skills in photography. The Image Square is basically covering all the needs in the camera industry.”

  • Canon Australia launches Renting Service for cameras

    Canon Australia launches Renting Service for cameras

    A picture may be worth a thousand words, but in terms of actual dollars, it could be worth many times that, once you consider the cost of all but the most entry-level DSLR cameras, lenses and other accessories. But now, a hefty price tag need not be an obstacle for budding photographers, thanks to a new sharing platform launched by Canon Australia on Tuesday. The platform, called Kyōyū, the Japanese word for “share”, aims to be the Airbnb for Canon cameras and accessories. Camera owners can use it to rent out their gear and get a return on their investment, and would-be owners can use it to borrow or try out items without needing to buy them outright.

    “At Canon, we believe in constantly innovating to create the ultimate user experience,” Jason McLean, Canon Australia’s director of consumer imaging, said in a statement.

    “We don’t want ownership to be the only reason to experience our goods and services,” he said.

    The platform was created in partnership with design agency, The Diner, and has been in the works for over a year.

    According to McLean, Kyōyū is an extension of the brand’s long-held goal of building a community of passionate photographers, which saw it launch the Canon Collective in 2013 to bring like-minded people together for workshops and other events, and open its first experience centre in Melbourne in 2018.

    “For years, we’ve been looking at our brand and how can we do more with the products people buy. We created Canon Collective and opened the experience centre for that reason, and this is the next evolution of that,” he said. 

    The concept is currently exclusive to Australia, but McLean said it could be rolled out in other markets if it proves successful.

    More than 230 members have already signed up to the platform, primarily across Sydney, Melbourne and Brisbane, and the company aims to have 1500 registered users by the end of 2019.

    Canon charges a small fee on each transaction to cover the cost of managing the platform and providing up to $15,000 of insurance on every rental.

    “One of the greatest concerns we heard through our early research was what happens if something goes wrong, if something accidentally gets damaged, or stolen,” McLean said.

    Canon has taken this same “test and learn” approach to its other offerings, such as the experience centre that opened in Melbourne last year.

    “It’s hitting the mark,” McLean said about the store, a 320sqm space where customers can touch and feel Canon’s product range without having to ask store staff to take them out of a locked cabinet.

    “Customers love the staff, they love that staff are not pushy. What we’re working on now is building awareness. It’s the best kept secret in Melbourne,” he said.

    Canon Australia will continue testing the offering in Melbourne for another six or so months before deciding whether to launch experience centres in other capital cities around Australia.

    Meanwhile, the Canon Collective has taken on a life of its own. According to McLean, nearly 50,000 people are part of a closed Facebook group, where they share advice and support one another, without needing much moderation or guidance from Canon itself.

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  • Canon Hong Kong offers consumer tracking

    Canon Hong Kong offers consumer tracking

    Consumer behaviour tracking technology linked to cloud-based video analytics for retailers is being offered by Canon Hong Kong.

    President/CEO Shunichi Morinaga says shops can increase sales revenue by using the Japanese system, which monitors consumers using real-time data analysis.

    Elements of the technology include a counter that can analyse about 1600 customers in a specified area via surveillance video and convert the data into business metrics; facial recognition to analyse age, gender and ethnicity of shoppers; and heat mapping to enable shopping-mall managers and real-estate developers to track foot traffic.

    Clients can access the data, hosted on NTT Communications’ cloud and data centre in Hong Kong, through desktops and mobile devices.

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  • Jay Mart launches Jaycamera chain

    Jay Mart launches Jaycamera chain

    Thai mobile handset distributor Jay Mart plans to spend THB50 million (US$1.4 million) opening up to 10 Jaycamera shops by the end of this year.

    The outlets are forecast to initially draw in revenue of THB800 million, and within three years the company hopes to claim 40 per cent of the camera market for the lead position in Thailand, with revenue of THB4 billion.

    Chief marketing officer Narathip Wirunechatapant says growth potential in the Thai camera market prompted the company to set up the chain, providing mid- to high-range models and accessories. It will focus mainly on mirrorless and digital single-lens reflex (DSLR) cameras in the THB20,000 to THB200,000 range with young people as the target market.

    The main brands are Canon, Casio, FujiFilm, GoPro, Nikon, Olympus and Sony. In May, the chain will start selling upmarket smartphones such as the Huawei P10.

    Jaycamera launched in the Fashion Island department store, with other outlets to follow in Central and The Mall department stores in and around Bangkok.

    Narathip says that by the end of this year the Thai camera market could reach about THB8 billion and the company hopes to gain about 10 per cent of that.

    By the end of 2019, the company says it will have about 50 Jaycamera shops nationwide, and will also sell camera products at more than 200 Jaymart shops.

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  • Massive O2O plan by Alibaba and Suning

    Massive O2O plan by Alibaba and Suning

    Alibaba and Suning, one of China’s largest electronics retailers, plan to fuel Chinese and international consumer electronics brands sales over the next three years by investing in an online-to-offline (O2O) retail initiative.

    The pair will work together to build out an O2O, or “omni-channel,” network combining the former’s online retailing assets with the latter’s physical stores and distribution facilities to make purchasing of consumer electronics and home appliances easier for consumers, officials for the companies said at a press conference in Beijing.

    The two companies expect to quadruple sales of major electronics brands – including Haier, Samsung, Xiaomi and Lenovo – over the next three years, using big data from both businesses, said Alibaba Group CEO Daniel Zhang.

    “This can be achieved by integrating the online and offline sales channels under a digitalisation process,” Zhang said.

    Alibaba and Suning began working together on omni-channel retailing last year after Alibaba agreed to invest RMB 28.3 billion (US$4.63 billion) for a near 20 per cent stake in the bricks-and-mortar retailer. Suning’s network of 1600 stores and 5500 after-sales service centers are linked with Alibaba’s online platforms, and Suning’s distribution network, which includes 4.55 million sqm of warehouse space, is used to deliver products purchased online by consumers via Alibaba’s Taobao Marketplace and Tmall.com shopping sites.

    Working with Alibaba’s logistics affiliate Cainiao, Suning and Alibaba currently offer 12-hour delivery of appliances and consumer electronics in Beijing, Shanghai, Guangzhou, Hangzhou, Shenzhen and Nanjing.

    Alibaba and Suning said they will also support electronics brands by allowing them to leverage consumer data on Alibaba’s 423 million annual active buyers and Suning’s 250 million members. Big data technology can enable more targeted sales and marketing campaigns and even provide insights that allow electronics manufacturers to make products that better meet consumer needs, the companies said. Using consumer data, German electronics company Siemens launched a refrigerator customised for Tmall users in March and Chinese appliance maker Midea in May began selling a rice cooker that was designed partly based on Tmall data.

    “We build a bridge between brands and consumers by leveraging data,” Zhang said.

    International and domestic brands joining the Alibaba-Suning support program, called the Super Brand Alliance, include Midea, Haier, Samsung, Hisense, Huawei, Xiaomi, Lenovo, Siemens, Sony, Skyworth and Canon.

  • Canon Increases Investment in Singapore with New Office

    Canon Increases Investment in Singapore with New Office

    Canon, the global leader in photographic and digital imaging solutions, today announced the company’s official move to Galaxis, a Platinum Green Mark Building located in One North. Showcasing state-of-the-art facilities and powered by Canon office solutions, the new premise promises to be a one-stop destination for its customers’ imaging needs.

    Putting the customer at the centre of the new office, Canon has invested SGD$20million to build the Canon Delight Hub, an integrated customer engagement hub. This hub brings together all of Canon’s businesses – from consumer imaging to business solutions, creating a more centralised, holistic customer experience across Canon’s suite of solutions.

    These customer-centric investments in Singapore speak to Canon’s ambitions in South and Southeast Asia. Mr. Kensaku Konishi, President and CEO, Canon Singapore: “We continually seek to invest in this region to increase our capabilities and footprint in line with the tremendous growth we expect from the South and Southeast Asia region.”

    Housed in this facility is the enhanced Customer Care Centre, which provides customers access to try out the latest Canon consumer products as well as the same comprehensive customer service. To better meet the service and repair needs of customers, the new Customer Care Centre offers improved testing and interactive facilities, such as a 30m darkroom, one of the longest darkrooms for lens testing in the region.

    As a keen advocate of photography, Canon established the Canon Imaging Academy to help and teach Canon users to do more with their digital cameras. The new Canon Imaging Academy today offers wider training facilities, including a studio catered to the training needs of both budding and professional photographers.

    For the first time ever, Canon’s wide range of solutions is housed in a single location. For example, the Production Printing Excellence Centre and the Business Excellence Centre showcases Canon’s suite of innovative solutions aimed at improving enterprise productivity, efficiency and security. Potential corporate customers will be able to experience first-hand the comprehensive range of products ranging from large format printers (imagePROGRAF), digital production printers (Oce VarioPrint), digital multi-functional devices (imageRUNNER), production inkjet printer (DreamLabo 5000) and surveillance cameras.

    Canon’s move to the Galaxis, a Platinum Green Mark Building, marks a new milestone as the company continues to grow alongside Singapore. With this new office also functioning as a showcase for the modern office and a proof of concept lab, Canon will continue achieving sustainable growth and engaging with the community across the region.

    Since it was founded in 1979, Canon Singapore has continued to delight Singaporeans with its products and attention to customer service. In line with its kyosei corporate philosophy of living and working together for the common good, Canon is also an active contributor to the local community, supporting diverse arts, environment and sports programmes.

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