Retail News CRM

Tag: carsome

  • Carsome Unveils Southeast Asia’s Largest State-of-the-Art Car

    Carsome Unveils Southeast Asia’s Largest State-of-the-Art Car

    Southeast Asia’s largest car e-commerce platform, Carsome, officially launched Carsome Certified Lab, the largest car refurbishment facility in the region.

    Spanning over 185,000 square feet, the fully-functional Lab is a state-of-the-art facility that transforms a pre-owned car to be as good as new. It is able to refurbish up to 2,000 Carsome Certified cars per month, an unprecedented scale across Southeast Asia.

    Carsome Certified CEO Mei Han said that Carsome Certified Lab plays an integral part in supporting the company’s pursuit of delivering peace of mind to consumers. “Carsome Certified exists to give consumers the options of pre-owned cars that are more superior. All our cars go through world-class refurbishment at Carsome Certified Lab, so that our customers can choose their dream car from our largest selection of best-in-class, quality-assured cars. This is our continuous effort in eliminating consumer and industry pain points,” Mei added.

    Carsome relentlessly refurbishes each Carsome Certified car, which are carefully selected through a stringent 175-point inspection to ensure that it is free from fire, flood and major accident damages. The bulk of the investment is spent on mechanical and general repair, body and paint, as well as car detailing.

    The works in Carsome Certified Lab cover all parts of the car, including internal, external, engine, transmission, suspension, steering, electrical and electronic. Each process is performed by skilled and experienced technical specialists while adhering to global safety standards. All these efforts ensure that all Carsome Certified cars are safe, comfortable and look as good as new.

    Carsome plans to open additional Carsome Certified Labs in the next 12 months across Malaysia, Indonesia and Thailand to continue offering the widest and largest selection of pre-owned cars for consumers to choose from.

    The company currently lists more than 1,000 cars on its website, where it offers a hassle-free, digital experience to consumers who wish to buy a quality car. Consumers can expect to browse for cars online with 360o view, purchase one with minimal paperwork and have their cars home-delivered for maximum convenience.

    All Carsome Certified cars come with the Carsome Promise, which ensures that the cars have passed a stringent 175-point inspection and includes a one-year warranty, five-day money-back guarantee, and fixed price with no hidden fees.

  • Southeast Asia’s largest used car platform unveils experience centre

    Southeast Asia’s largest used car platform unveils experience centre

    Southeast Asian online used car trading platform Carsome has launched its new Carsome Experience Centre in Kuala Lumpur.

    The move signals the opening of the firm’s B2C segment, introducing a highly digitized and transparent car-purchasing process, aimed at addressing consumer distrust when buying second-hand cars. The firm works to enhance trust and assurance throughout the industry’s supply chain in the areas of sourcing, financing, retailing, and after-sales services.

    “We want to create an end-to-end trusted experience for consumers when it comes to buying used cars,” said Carsome co-founder and CEO Eric Cheng.

    “Our Car Purchase Preference Survey showed that 70 percent of car buyers want detailed information on car condition; 60 percent appreciate an extended warranty; and 40 percent value test drive experience and money-back guarantee.”

    The firm offers a one-year warranty and five-day money-back guarantee on selected vehicles. The service also features a home-delivery option. Test drives take place in a controlled setting from the Experience Centre.

    “Carsome’s B2B business has solved a persistent issue for used-car dealers when it comes to sourcing inventory,” said Cheng. “With the launch of our B2C segment, we are now creating a new customer-acquisition channel for our partner dealers to remarket and sell more cars through our extensive marketing reach. This is an exclusive, value-added service to our partner dealers, who can now list their cars on Carsome website for free.”

  • Southeast Asia’s largest used car platform unveils experience centre

    Southeast Asia’s largest used car platform unveils experience centre

    Southeast Asian online used car trading platform Carsome has launched its new Carsome Experience Centre in Kuala Lumpur.

    The move signals the opening of the firm’s B2C segment, introducing a highly digitized and transparent car-purchasing process, aimed at addressing consumer distrust when buying second-hand cars. The firm works to enhance trust and assurance throughout the industry’s supply chain in the areas of sourcing, financing, retailing, and after-sales services.

    “We want to create an end-to-end trusted experience for consumers when it comes to buying used cars,” said Carsome co-founder and CEO Eric Cheng.

    “Our Car Purchase Preference Survey showed that 70 percent of car buyers want detailed information on car condition; 60 percent appreciate an extended warranty; and 40 percent value test drive experience and money-back guarantee.”

    The firm offers a one-year warranty and five-day money-back guarantee on selected vehicles. The service also features a home-delivery option. Test drives take place in a controlled setting from the Experience Centre.

    “Carsome’s B2B business has solved a persistent issue for used-car dealers when it comes to sourcing inventory,” said Cheng. “With the launch of our B2C segment, we are now creating a new customer-acquisition channel for our partner dealers to remarket and sell more cars through our extensive marketing reach. This is an exclusive, value-added service to our partner dealers, who can now list their cars on Carsome website for free.”