Tag: cashback

  • DBS Singapore Earmarks $7.8M for Consumer Relief: Cashback Initiative to Combat Rising Living Costs

    DBS Singapore Earmarks $7.8M for Consumer Relief: Cashback Initiative to Combat Rising Living Costs

    In an endeavor to support consumers during a time of economic uncertainty and surging expenses, DBS Singapore has announced the provision of S$10 million (US$7.8 million) in cashback redemptions. These will be available for DBS and POSB cardholders, as well as DBS PayLah! users from August to December. The intention is to aid in managing the escalating costs of food and daily necessities.

    Details of the Cashback Redemption Scheme

    DBS will make available approximately three million cashback redemptions over a period of five months. These can be redeemed at various establishments including hawker centers, neighborhood shops, and supermarkets. This initiative will run in conjunction with DBS’s existing promotion, which provides S$3 cashback each Saturday at hawker stalls and heartland shops. Further specifics, such as information about participating retailers, will be shared in July.

    Lim Him Chuan, the head of DBS Singapore, commented on the situation, noting that the ongoing tensions in the Middle East have resulted in escalating energy prices. These, in turn, have added to the pressures on daily living costs. He stated, “Every time there’s a crisis like this, DBS and POSB are ready to support our community. This is why we are committing to a $10 million support package.”

    Previous Support Efforts

    This initiative follows on the heels of a significant S$1 billion government support package that was announced on April 7. This too was designed to assist households in managing the cost rises associated with Middle Eastern tensions.

    DBS has a history of efforts to aid customers facing higher costs. In 2025, the bank subsidized more than S$6 million in everyday essentials and hawker meals in heartland areas. DBS data reveals that 36% of the individuals who redeemed cashback rewards in 2025 were either senior citizens or earned less than S$2,500 per month.

    Impact on Participating Merchants

    The benefits of these initiatives also extend to the participating merchants. Hawkers, wet market stallholders, and heartland merchants who participated in the scheme reportedly experienced a 50% increase in their Saturday earnings via PayLah! transactions in 2025. This was a notable increase from the 40% growth seen during a similar cashback campaign in 2024.

    Questions & Answers

    What is the purpose of DBS’s cashback redemption initiative?
    This initiative has been designed to help consumers manage the rising costs of food and daily living expenses during a period of economic uncertainty.

    How much in cashback redemptions is DBS providing and to whom?
    DBS is providing S$10 million (US$7.8 million) in cashback redemptions, which are available to DBS and POSB cardholders, as well as DBS PayLah! users.

    What has been the impact of previous cashback initiatives on participating merchants?
    Previous cashback initiatives have led to significant increases in earnings for participating merchants. For instance, in 2025, hawkers, wet market stallholders, and heartland merchants saw a 50% increase in their Saturday earnings through PayLah! transactions.

  • ShopBack users can now enjoy extra savings on all GrabFood orders

    ShopBack users can now enjoy extra savings on all GrabFood orders

    GrabFood has officially launched on ShopBack, enabling 1.5 million ShopBack users in Singapore to enjoy cashback on their GrabFood orders. Users can now save a little extra when they are placing a food delivery order from their favorite F&B outlets, including McDonalds, Playmade, and Din Tai Fung.

    • New GrabFood customers will get 8% cashback (capped at $1.50)

    • Existing GrabFood customers will get 2% cashback (capped at $0.40)

    To access these rewards, users have to first launch the ShopBack app, then type in “GrabFood” in the search bar or click on “GrabFood” under the New Stores on ShopBack section. This will redirect the user from the ShopBack app to the GrabFood app, allowing for the cashback to be tracked. The user should have the latest version of Grab installed.

    “We are thrilled to add GrabFood to our growing line-up of merchants. The pandemic has resulted in many preferring to consume their meals from the safety of home, and this partnership will help to facilitate the shift in consumer behavior from restaurant dine-in to pick up, takeaway, and delivery. We have also received many requests from our users to on-board GrabFood, and today, we are happy to be able to make this a reality and bring even more cashback options for our users,” said Joel Leong, Co-founder of ShopBack.

    A recent report by Facebook and Bain & Company found that there has been a shift to value-for-money purchasing across Southeast Asia as conservatism sets in, as 57% of survey respondents cited ‘value’ among their top-three purchasing considerations. This is more pronounced in Singapore, where around 70% cite ‘value’ as a top consideration.

    “Singaporeans are passionate about food and appreciate the convenience. Also, true to our kiasu nature, we never want to miss out on a good deal and we are constantly seeking out value. As such, this partnership with GrabFood has all the right ingredients for success,” added Leong.

    “As one of the leading digital lifestyle apps in Singapore, we are always finding new ways to create more value for our customers with every dollar they spend on our products and services. We are therefore pleased to be able to launch GrabFood on ShopBack. At a time when consumers increasingly seek out apps and platforms that empower their digital lifestyles, we are confident that this partnership can serve their evolving needs,” said Gillian Ang, Head of Marketing for Grab Singapore.

    ShopBack is available for download on the App Store and Google Play for free.

  • ShopBack Thailand launches Cashback Day

    ShopBack Thailand launches Cashback Day

    ShopBack Thailand, the cashback platform that rewards consumers for shopping online, has declared next Saturday as the nation’s first Cashback Day.

    Five days of savings kick off today with sneak-preview deals between 9pm and midnight. Until Friday, shoppers are offered up to 49 per cent cashback from such platforms as Aliexpress, Apple Store, Expedia, Lazada, Sephora and Uber. Then all day Saturday shoppers can receive up to 99 per cent cashback on purchases, plus discounts and promotional codes from travel, food, lifestyle and entertainment businesses.

    “To thank our customers for the overwhelming response we’ve received since ShopBack’s launch in Thailand in July, this inaugural Cashback Day will bring them more savings than usual” says ShopBack co-founder/country head Kawin Prachanukul.

  • ShopBack Malaysia Hosts Biggest Cashback Sale to Encourage Malaysians to Shop and Save via Cashback

    ShopBack Malaysia Hosts Biggest Cashback Sale to Encourage Malaysians to Shop and Save via Cashback

    ShopBack Malaysia, the top Cashback site in Southeast Asia, will be offering up to 100% Cashback to supplement Malaysians’ online shopping on its first birthday, 22 February 2016. From everyday essentials to quirky gadgets, Malaysians are encouraged to get the 24-hour exclusive deal from over 500 online retailers through Shopback.my.

     Gil Carmo, Country Head of ShopBack Malaysia says: “Cashback is a very popular saving tool for online shoppers in the West. Ever since ShopBack introduced the concept in Southeast Asia, many shoppers have benefitted from it whereby Malaysian shoppers have cashed out more than RM 4M in 2015 alone.

    Our current pool of local shoppers makes up about 1% of Malaysia’s population – that means there are still enormous opportunities for us to reach out to the rest and educate them to utilise ShopBack to earn more savings.”

    Popular online retailers such as Agoda, Booking.com, Groupon, HappyFresh, Hermo, Lazada, Qoo10, Photobook Malaysia, Supermodel’s Secrets, Taobao, and Zalora are joining this biggest cashback sale from past midnight (00:01) on 21 February 2016 till midnight (00:00) on 22 February 2016.

    Shoppers can expect discounted deals, exclusive promo codes, contest, and Cashback from 50% to 100% on special home electronics, mobile gadgets, travel packages, hotel accommodations, beauty and fashion, as well as grocery items on the event day.

    “More Malaysians are buying online nowadays and similar to the traditional retailers’ loyalty programme, ShopBack Malaysia helps shoppers to save even better because we reward with cash rather than credit. Registration is free and shoppers can get Cashback in just two simple steps – sign up/log into your account, select online retailers and proceed to shop. Shopper will receive an email on the earned amount within one day, and it can then be transferred to local bank account once the status becomes redeemable. It is a totally hassle-free process.” Gil added.

    ShopBack entered Malaysia on 22 February 2015 and it has emerged as the top Cashback site in the country, as well as in the SEA region. It works together with a comprehensive range of over 500 international and local online retailers to reward shoppers with hard cash after they made a purchase online through the platform.

    For more information, please visit www.shopback.my or follow us at Facebook www.facebook.com/shopbackmalaysia.