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Tag: CEB

  • Cebu Pacific launches Independence Day seat sale for GetGo cardholders

    Cebu Pacific launches Independence Day seat sale for GetGo cardholders

    Cebu Pacific is staging a two-day exclusive seat sale for GetGo Visa cardholders in celebration of the 120th Independence Day.

    Cardholders will be able to book flights to select domestic destinations for as low as P699 and P1,199 to select international destinations such as Hong Kong, Kota Kinabalu, Singapore, Narita, and Melbourne.

    The seat sale runs from June 12 to June 13, for travel from January 1 to March 31, 2019.

    The seat sale is available on Cebu Pacific’s website and can be settled using GetGo credit, debit or prepaid cards by Union Bank of the Philippines.

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  • Cebu Pacific adding flights to Cebu’s new ‘resort-airport’ terminal

    Cebu Pacific adding flights to Cebu’s new ‘resort-airport’ terminal

    Cebu Pacific will increase flights to Cebu by 20 percent next year, the airline’s chief Lance Gokongwei said Thursday as the Queen City of the South inaugurated its new “resort-airport” terminal.

    The new 65,500-square meter Mactan-Cebu International Airport Terminal 2 is expected to cater to 12.5 million passengers annually, airport officials said in a statement.

    “Cebu Pacific will be adding aircraft here so we can serve the growing tourism industry, probably 20 percent at the minimum next year,” Gokongwei told ABS-CBN News.

    The country’s largest carrier will also come up with special packages “to celebrate” the opening of the new airport and to entice passengers to choose Cebu as the point of entry to the Philippines, Gokongwei said.

    Cebu Pacific will also “add more routes to North Asia to serve the big market in China, Korea, and Japan,” he said.

    Gokongwei said the budget carrier also intends to reach 22 million passengers by the end of 2018, 3 million seats higher than the 19.4 million seats Cebu Pacific sold last year.

    Cebu Pacific is also eyeing more flights to Panglao in Bohol and San Vicente in Palawan in 2019, Gokongwei said.

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  • Cebu Pacific offers cross-bookings to Maldives, Berlin and Athens

    Cebu Pacific offers cross-bookings to Maldives, Berlin and Athens

    Cebu Pacific and 7 other allied low-cost carriers relaunched their website on Wednesday, with the Filipino airline offering a seat sale to Athens, Berlin and Male in the Maldives.

    The Value Alliance website offers cross-sales among its members including Cebu Pacific, Cebgo, Jeju Air, Nok Air, NokScoot, Vanilla Air, Tigerair Australia, Scoot and Tigerair Singapore, the airline group said in a joint statement with the Philippines’ largest airline.

    Passengers who book through the website get re-accommodation in case of flight cancellations. Those affected by flight disruptions can also book hotels through the website for up to a certain amount, according to a joint statement by Cebu Pacific and the airline group.

    “This will not only give our customers access to the best deals, but will also allow them to enjoy ease of booking paired with seamless connectivity,” said Value Alliance chairman and Cebu Pacific chief executive adviser Mike Szucs.

    A special seat sale for Athens, Berlin and Male for as low as P7,472 will run from Wednesday until Thursday, according to the statement.

    A check on the Cebu Pacific website showed that flights to the three destinations could be booked without leaving the portal. For flights to Athens and Male, passengers need to fly to Singapore where they will take a connecting flight on Scoot.

    Value Alliance is the fourth largest airline alliance in the world according to the joint statement, with a combined fleet of 180 aircraft and 50 million annual passengers.

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  • Cebu Pacific Air deepens Japan presence with first branch office

    Cebu Pacific Air deepens Japan presence with first branch office

    Cebu Pacific Air has opened its first branch office in Japan to serve as the hub for all its activities and business transactions in the country.

    Heading the office in Chou-ku Tokyo is Tomohiko Matsumoto, who was appointed country manager for Japan in December 2017. A veteran in the travel and aviation industries with over 25 years’ experience, he served as country manager and international air cargo manager for Qatar Airways and more recently, as sales and marketing manager for Japan for Tigerair Taiwan.

    The airline’s first Japan branch office has an address in Chuo-ku, Tokyo

    Mike Szcus, chief executive adviser at Cebu Pacific Air, commented that the airline’s new branch office in Japan will bring the airline into the “next stage of growth” in the market, which is today “one of the most important across our network”.

    “In 2017, we flew over 435,000 passengers between the Philippines and Japan. Compared to the (size of the Japan outbound market), there is much room to grow,” noted Alex Reyes, vice president for cargo at Cebu Pacific Air.

    Now on its 10th year of operations in Japan, Cebu Pacific Air operates a total of 70 flights a week between Japan and the Philippines. Cebu Pacific Air flies between Manila and Narita, Osaka, Nagoya and Fukuoka, as well as between Cebu and Narita, utilising its fleet of Airbus A330 and A320 aircraft for these routes.

    Aside from B2B and B2C transactions such as group reservation services, ticket sales and customer support, the Japan brance office will also drive marketing strategies and promotional activities of Cebu Pacific Air in the country.

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  • Cebu Pacific to expand footprint in Japan with new office

    Cebu Pacific to expand footprint in Japan with new office

     Cebu Pacific opened an office in Japan, as the budget airline continues to expand in Asia Pacific and boost its presence in the Japanese market.

    Located in Chuo-ku, Tokyo, the airline’s Japan office will serve as the hub for Cebu Pacific’s activities and business transactions in Japan.

     “Our very own branch office in Japan symbolizes the next stage of growth into the Japanese market which has become one of the most important across our network,” Cebu Pacific chief executive adviser Mike Szcus said in a statement on Wednesday, May 16.

    Cebu Pacific offers flights to 37 domestic and 26 international destinations across Asia, Australia, the Middle East, and the United States (Guam).

    With the new office, Szcus said passengers can easily connect to top tourist islands in the Philippines, or to other cities around Southeast Asia, Guam, or Australia via Manila or Cebu.

    Tomohiko Matsumoto was appointed as the airline’s country manager for Japan in December last year. 

    Before joining Cebu Pacific, Matsumoto served as country manager and international air cargo manager for Qatar Airways. He was also Tiger Air Taiwan’s sales and marketing manager for Japan.

    “There is much opportunity for trade and tourism between Japan and the Philippines. Our vision is to bridge the gap between the Japanese market and Cebu Pacific Air,” Matsumoto said.

    “Cebu Pacific, with year-round low-cost fares, gives Japanese travelers more options and more choices. We look forward to enticing more Japanese to visit the Philippines and fly with Cebu Pacific,” he added.

    Now on its 10th year of operations in Japan, Cebu Pacific mounts about 70 flights a week between Japan and the Philippines.

    Cebu Pacific flies between Manila and Narita, Osaka, Nagoya, and Fukuoka, as well as between Cebu and Narita, using its fleet of Airbus A330 and A320 aircraft.

    “In 2017, we flew over 435,000 passengers between the Philippines and Japan. Compared to the number of Japanese travelers, there is much room to grow,” said Alex Reyes, vice president for cargo at Cebu Pacific.

    The airline’s 65-strong fleet includes 4 Airbus A321ceo, 36 Airbus A320, 8 Airbus A330, 8 ATR 72-500, and 9 ATR 72-600 aircraft.

    Between 2018 and 2022, Cebu Pacific expects delivery of 4 more A321ceo, 32 Airbus A321neo, and 7 ATR 72-600 aircraft.

    The Gokongwei-led airline saw its net income increase by 12% to P1.437 billion in the 1st 3 months of the year, despite the rise in global oil prices and the weakening of the Philippine peso against the US dollar.

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  • Cebu Pacific pushes fleet modernization

    Cebu Pacific pushes fleet modernization

    The Philippines’ leading carrier, Cebu Pacific Air (PSE: CEB), is beefing up its fleet with the arrival of three additional brand new Airbus A321CEO (Current Engine Option) aircraft. With these deliveries, the CEB fleet is now comprised of 65 aircraft, specifically four Airbus A321CEO, 36 Airbus A320, eight Airbus A330, eight ATR 72-500 and nine ATR 72-600.

    Cebu Pacific invested US$ 4.9 billion for its new A321 fleet, with deliveries of additional three A321CEOs and 32 A321NEOs (New Engine Option) spread from this year until 2022. These new aircraft support Cebu Pacific’s expansion plans across the region, further boosting a network that now spans over 100 routes on 37 domestic and 26 international destinations.

    The new A321CEOs can accommodate 50 more passengers, with a total seating capacity of 230 seats. Coupled with investments in avionics, this will enable CEB to operate more efficiently, and offer even lower fares to its customers.

    Cebu Pacific operates one of the youngest and most modern aircraft fleets in the world, with an average age of 4.86 years.

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  • Cebu Pacific takes delivery of 3 new Airbus jets

    Cebu Pacific takes delivery of 3 new Airbus jets

    Cebu Pacific said Thursday it took delivery of three more brand new Airbus A321 CEO jets, as it pursued a fleet modernization.

    The country’s largest airline said it now has 65 aircraft, including 4 Airbus A321 CEO, 36 Airbus A320, 8 Airbus A330, 8 ATR 72-500 and 9 ATR 72-600.

    The new A321 CEOs have a capacity of 230 seats, 50 seats more than previous models.

    “Coupled with investments in avionics, this will enable CEB to operate more efficiently, and offer even lower fares to its customers,” the airline said.

    Gokongwei-led Cebu Pacific said it invested $4.9 billion on its new A321 fleet, with deliveries of 3 A321 CEO and 32 A321 NEO spread from this year until 2022.

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  • Cebu Pacific eyes 22 million passengers in 2018

    Cebu Pacific eyes 22 million passengers in 2018

    Gokongwei-led Cebu Pacific set a high target for passengers this year despite the 6-month closure of Boracay, one of the country’s top tourist draws.

    “Cebu Pacific aims to fly 22 million passengers in 2018, aligned with the increase in domestic and international inbound tourists. The target is 12% over the actual number of passengers flown in 2017,” the airline said in a statement on Thursday, April 26.

    “The target takes into account the Boracay closure which we hope will be offset by redeployment of capacity to other domestic routes, additional frequency for Dubai for their summer travel season, our Batanes route, and the start of our Melbourne route,” Cebu Pacific corporate communications director Charo Logarta-Lagamon told Rappler in a text message on the same day.

    Earlier this month, Cebu Pacific announced it would cancel majority of its flights to and from Boracay due to the closure of the island, which began also on Thursday. The airline said it would maintain only 6 flights to and from Boracay for residents.

    For full-year 2017, Cebu Pacific flew 19.7 million passengers, up 3% year-on-year.

    The airline noted that “growth in domestic travel was relatively flat,” but this was offset by the “number of international passengers expanding by almost 8% in 2017, with strong performance in key markets like Sydney, Dubai, Hong Kong, Narita, Taipei, and Incheon.”

    Cebu Pacific reported a net income of P7.9 billion in 2017, with passenger revenues up 7% and ancillary revenues – including baggage allowance, seat selection, and pre-ordered meals – up 15% year-on-year.

    This came as fuel costs were 20% higher in 2017, while the average fare was up 4%, according to the airline.

    Cebu Pacific also said it was expecting delivery of another 3 new Airbus A321ceos (current engine option) in the coming days to add to its current fleet of 62 aircraft.

    The carrier has invested $4.9 billion for a total of 7 Airbus A321ceos and 32 Airbus A321neos (new engine option), with deliveries starting this year until 2022

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  • No baggage theft by staff of Cebu Pacific

    No baggage theft by staff of Cebu Pacific

    Budget airline Cebu Pacific has cleared its staff of any wrongdoing in the alleged pilferage incident on its 5J 113 flight.

    Airline authorities conducted its own investigation on the matter and ruled that its staff could not be held liable for negligence or any criminal activities over the reported lost valuables of a female passenger.

    In a statement issued on Tuesday, Cebu Pacific said the package of the woman who flew from Hong Kong to Manila last Sunday was not tampered with while it was with the said airline.

    “After a thorough investigation, which included inquiries with the ground staff, viewing body cam and fixed CCTV footage, we found that there were no discrepancies nor indications of tampering in the baggage of the concerned passenger under the care and custody of Cebu Pacific,” the company said.

    All of the reports and footage would be submitted to the Manila International Airport Authority, Cebu Pacific said.

    Last Sunday, a video of a woman complaining after seeing her package opened and valuable items lost at the baggage carousel went viral on Facebook.

    According to a previous statement from Cebu Pacific, the female passenger flew with a different airline from London en route to Hong Kong, before boarding their plane to Manila.

    “CCTV security footage showed that the baggage container arrived (in) Manila intact, with the passenger’s baggage inside,” the company said.  “CCTV footage further showed ground personnel loading the baggage on the carousel with the lock still in place.”

  • Cebu Pacific targets 12% passenger growth with A321 deliveries

    Cebu Pacific targets 12% passenger growth with A321 deliveries

    Cebu Pacific is targeting for passenger numbers to hit 22 million in 2018, a 12% increase from the year before.

    Last year, the Philippine low-cost carrier handled 19.7 million passengers, a 3% year-on-year increase, largely driven by an 8% growth in the number of international passengers. Performance was strong in its key markets of Sydney, Dubai, Hong Kong, Tokyo Narita, Taipei, and Seoul.

    “To reach our goal of flying 22 million passengers this year, we remain committed to offering a compelling route network where we can meet rising demand and sustain our year-round low fare proposition,” says JR Mantaring, the airline’s vice-president for corporate affairs.

    He adds that despite the higher fuel price, the weakening of the Philippine peso against the US dollar, security concerns and travel advisories, the carrier has “remained relatively resilient”.

    This year, the carrier is scheduled to add seven A321s from March through September, before its first Pratt & Whitney PW1100G-powered A321neo is delivered in November. These large narrowbodies will add capacity and also free up some A330s that are used on short-haul services to go further afield.

    Two of these A321s have already been delivered, while another three are scheduled to arrive “in the coming days”.

    Last year, operating profit slipped 17.3% to Ps10.1 billion ($194 million), as the growth in expenses outpaced that of revenue. Net profit fell 18.9% to Ps7.91 billion.

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  • Cebu Pacific passes IATA safety audit

    Cebu Pacific passes IATA safety audit

    For the first time, Gokongwei-led Cebu Pacific passed the globally recognized safety audit of the International Air Transport Association (IATA).

    “Cebu Pacific has achieved full compliance with IATA’s Operational Safety Audit (IOSA), joining a roster of 429 airlines worldwide that have strictly complied with the most stringent of international standards governing aviation safety,” the airline said in a statement on Thursday, April 12.

    Though Cebu Pacific is not a member of IATA, which represents some 280 airlines comprising 83% of global air traffic, it is now listed in the IOSA Registry, which lists those who have met the benchmark for airline safety management.

    The IOSA, which is conducted for each airline every two years, is described by IATA as “an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline.”

    “We are committed to upholding the highest possible standards for the benefit of our passengers. Hence, we chose to undergo the rigorous and stringent audit requirements for IOSA,” said Cebu Pacific president Lance Gokongwei.

    “Since it is considered the internationally recognized and accepted benchmark for airline safety, we wanted to be sure that our protocols and regulations meet IOSA standards,” he added.

    Gokongwei also said Cebu Pacific “invested in safety technology over the past several months… to better manage safety risks.”

    These include the on-board Runway Overrun Prevention System (ROPS) cockpit technology for its Airbus fleet, which monitors runway conditions before landing and calculates where the aircraft can safely stop, as well as Area Navigation (RNAV) data for more accurate navigation and approaches to various airports.

    It also invested in a Fatigue Risk Management System for pilots to minimize safety risks and ensure they are at adequate levels of alertness.

    Philippine Airlines and its subsidiary PAL Express are also included in the IOSA Registry, with the latter passing its latest audit back in March.

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  • Cebu Pacific to cancel flights during 6-month Boracay closure

    Cebu Pacific to cancel flights during 6-month Boracay closure

    Cebu Pacific will cancel its flights to and from Caticlan and Kalibo over the 6-month period that Boracay Island, the world-famous tourist destination, will be closed.

    The airline made the announcement close to midnight of Thursday, April 5, a few hours after President Rodrigo Duterte announced in a Cabinet meeting that he had accepted the recommendation of 3 agencies to shut down the island amid environmental concerns.

    In a statement on April 5, Cebu Pacific listed 19 flights – mostly catering to tourists – that would be stopped from April 26 to October 27.

    However, there are 6 flights it would retain “to serve local residents and ensure continuity of commerce in Northern Panay island” during the period.

    Flights canceled from April 26 to October 27:

    Manila-Caticlan-Manila (daily)

    • 5J 891/892
    • 5J 895/896
    • 5J 899/900
    • 5J 901/902
    • 5J 905/906
    • DG 6241/6242
    • DG 6243/6244
    • DG 6247/6248

    Cebu-Caticlan-Cebu (daily)

    • 5J 132/133

    Caticlan-Clark-Caticlan (daily)

    • DG 6298/6299

    Manila-Kalibo-Manila (daily)

    • 5J 331/332
    • DG 6317/6318

    Manila-Kalibo (Sunday-Thursday)

    • 5J 339

    Kalibo-Cebu

    • 5J 413 (daily)
    • 5J 415 (Sunday/Friday)

    Cebu-Kalibo-Cebu

    • 5J 416/417 (Sunday)

    Clark-Kalibo

    • 5J 351 (Tuesday/Thursday/Saturday)

    Kalibo-Clark

    • 5J 352 (Monday/Wednesday/Friday)

    Kalibo-Incheon-Kalibo (starting June 1)

    • 5J 180/181 (daily)
    • 5J 182/183 (daily)

    Cebu Pacific will operate the following flights from April 26 to October 27:

    • Manila-Kalibo 5J 337 – daily (except May 1-4)
    • Kalibo-Manila 5J 338 – daily (except May 1-4)
    • Manila-Caticlan DG 6245 – daily
    • Caticlan-Manila DG 6246 – daily
    • Cebu-Caticlan DG 6272 – daily
    • Caticlan-Cebu DG 6273 – daily

    The airline advised affected passengers to take any of the following options:

    • Get a full refund
    • Place the full value of the ticket in a travel fund for future use
    • Rebook the flight, subject to seat availability (via the ”Manage Booking” section in the Cebu Pacific website)
    • Reroute to any domestic destination, subject to seat availability

    “Guests who booked through a travel agent or any other third party are encouraged to provide us with their own contact details so they are directly advised about any flight changes,” Cebu Pacific said.

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  • Cebu Pacific Less Profitable in 2017

    Cebu Pacific Less Profitable in 2017

    Cebu Air operator of the country’s largest carrier Cebu Pacific, said net income in 2017 dropped by 18.9 percent to P7.91 billion from P9.75 billion in 2016 due to higher fuel prices and operating expenses.

    Operating expenses swelled by 16.6 percent to P57.90 billion in 2017 from the P49.65 billion recorded in the previous year.

    “The increase was primarily due to the rise in fuel prices in 2017 coupled with the weakening of the Philippine Peso against the US Dollar,” the company said in a disclosure.

    Cebu Air Inc is the parent company of airline brands Cebu Pacific and Cebgo.

    Cebu Air said that the Philippine peso ended 2017 at an average of P50.40 per US dollar compared to the previous year’s P47.50 per US dollar.

    “The growth in the airline’s seat capacity from the acquisition of new aircraft also contributed to the increase in expenses,” Cebu Air added.

    The airline company said revenues went up by 9.9 percent from P61.90 billion in 2016 to P68.03 billion in 2017, as passenger revenues increased by 7.2 percent to P49.931 billion.

    “This was mainly attributable to the 3.2 percent growth in passenger volume to 19.7 million from 19.1 million last year, driven by the increase in number of flights by 3.6 percent in 2017 as the Group added more aircraft to its fleet,” the company said.

    Cargo revenues reached P4.60 billion, increasing by 29.2 percent from the previous year, while ancillary revenues went up by 14.9 percent to P13.49 billion.

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  • Cebu Pacific issues peak season travel advisory

    Cebu Pacific issues peak season travel advisory

    Cebu Pacific (CEB) and Cebgo remind all passengers during this crunch holiday season to allot ample time to get to the airport, check-in, go through security and immigration checks, and process pre-departure requirements.

    “CEB Domestic Check-in counters are open three hours before the scheduled time of departure and four hours for international flights,” a Cebu Pacific advisory indicated.

    “All check-in counters close 45 minutes before the scheduled time of flights, except those exiting the Dubai and Middle East (one hour) and Shanghai (50 minutes).”

    Cebu Pacific has also deployed roving check-in agents in all of the Philippine airports the carrier operates in, including the NAIA Terminal 3 and Terminal 4.

    “The agents are equipped with iPads with the Levarti MAX Airport application, as well as portable printers. This allows CEB terminal personnel to remotely check-in passengers, assign seats, facilitate payment for baggage and other ancillary services, and even print boarding passes.”

    CEB and Cebgo passengers may also check-in using the following options to cut the waiting and queuing time:

    • CEB Mobile Check-in. Download the official Cebu Pacific Mobile App on the App Store or Google Play and tap on the Check-In option. CEB Mobile Check-in is available from seven (7) days to four (4) hours before an international flight, and up to one (1) hour before a domestic flight.
    • CEB Web Check-in. Visit the Manage Booking section of the Cebu Pacific website (https://www.cebupacificair.com). For international flights, web check-in is available from seven (7) days up to four (4) hours before scheduled flight departure. Those taking domestic flights can do web check-in up to one (1) hour before their scheduled departure.
    • Self-Check-in Kiosks. Passengers at NAIA Terminals 3 and 4 and selected domestic airports can use these kiosks to check-in their flights eight (8) hours up to one (1) hour before the scheduled flight departure.

    Domestic Airports with CEB Self Check-in Kiosks

    • Bacolod: Bacolod–Silay International Airport
    • Busuanga (Coron): Francisco B. Reyes Airport
    • Cagayan de Oro: Laguindingan Airport
    • Clark: Clark International Airport
    • Davao: Francisco Bangoy International Airport
    • Dipolog: Dipolog Airport
    • General Santos: General Santos International Airport
    • Iloilo: Iloilo International Airport
    • Kalibo: Kalibo International Airport
    • Legazpi: Legazpi International Airport
    • Ozamiz Labo: Ozamiz City Airport
    • Roxas: Roxas Airport
    • Pagadian: Pagadian Airport
    • Puerto Princesa: Puerto Princesa International Airport
    • Tagbilaran: Tagbilaran Airport
    • Zamboanga: Zamboanga International Airport
    • Butuan: Bancasi Airport

    Domestic web or mobile check-in guests with check-in luggage can drop these off at the bag drop counter at least 45 minutes before the flight, except those exiting the Middle East (one hour) and Shanghai (50 minutes).

    International web or mobile check-in guests still need to show up at check-in or bag drop counter at least one (1) hour before the flight to present valid travel documents.

    Domestic web or mobile check-in guests with check-in luggage can drop these off at the bag drop counter at least 45 minutes before the flight, except those exiting the Dubai (one hour) and Shanghai (50 minutes). International web or mobile check-in guests still need to show up at check-in or bag drop counter at least one (1) hour before the flight to present valid travel documents.

    Dedicated bag drop counters (D16-D24) are available for web and mobile boarding pass holders at the NAIA Terminal 3.

    Here are other reminders for all CEB and Cebgo passengers:

    • Check the airport terminal screens for the accurate time and boarding gate assigned to the flight. While there is a Public Address system where announcements are made, we strongly encourage passengers to be more alert in checking boarding information. CEB boarding agents are ready to assist passengers and answer queries.
    • Mind the weight of your hand-carry. CEB allows only ONE (1) hand-carry bag with maximum weight of seven (7) kilos.
    • Liquids, aerosols and gels inside a hand-carry bag should be in a container 100 ml or less. These should be placed in a clear, resealable plastic bag.
    • Purchase baggage allowance upon booking, with options ranging from 15 to 40 kilos. This lets you save as much as 71% compared to paying excess baggage fees at the airport.
    • Be security-conscious. When possible, lock and seal your luggage and place easily identifiable markers on your check-in baggage. We strongly advise guests to hand-carry valuable items such as money, jewelry and mobile devices.
    • Proceed to the boarding gate immediately after completing check-in requirements. Guests should be at the gate at least 30 minutes before the scheduled time of departure.
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  • Cebu Pacific apologizes for delays in morning flights, cancels one flight due to bad weather

    Cebu Pacific apologizes for delays in morning flights, cancels one flight due to bad weather

    Cebu Pacific cancelled one domestic flight to Cauayan, Isabela, on account of bad weather Wednesday, even as it apologized for the inconvenience caused by an average 45-minute delay in early morning flights.

    Cancelled due to bad weather was 5J 196/197, Manila-Cauayan-Manila 5J- Cebu Pacific.

    In a separate advisory, Cebu Pacific attributed the flight delays to a temporary slowdown in the production of its flight plans.

    “Early morning flights were delayed by approximately 45 minutes as a consequence and this will also cause a domino effect for flights throughout the day,” said the leading low-cost carrier.

    “We are currently putting measures in place to make up time and thus minimize delays to our schedule. Our airport personnel are on-hand to assist affected passengers. We sincerely this has caused, and appeal for patience and understanding,” said the airline.