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Tag: chatting

  • Experience Effortless Chatting: Google Messages Launches Dynamic One-Hand Context Menu

    Experience Effortless Chatting: Google Messages Launches Dynamic One-Hand Context Menu

    In the latter part of last month, Google announced its intent to replace the Hamburger icon menu with a dynamic context menu. The aim was to streamline navigation for Google Messages users, particularly those with larger-screen phones. When the Google Messages app receives the dynamic context menu, users will no longer have to perform the finger gymnastics previously required to access the hamburger menu in the top-right corner.

    Rollout of the New Google Messages Menu

    The new menu format is now being deployed to the beta versions of the Google Messages app. Following the update, long pressing on a chat/message will activate the Reactions menu which appears at the top of the message. This allows users to quickly add a reaction. Below the message, however, is a vertical box presenting various options, some of which were previously only accessible by stretching to tap the hamburger icon in the far top-right corner of the screen.

    This new menu provides options such as:

    – Reply
    – Forward
    – Copy
    – Star
    – Delete
    – Select more
    – Info

    This simplification of Google Messages is certainly sufficient to make usage more convenient; there’s no need to strain your hand to reach certain features. To keep the vertical box as compact as possible, the app comprehends the context of the long-pressed message, and presents different options based on that context.

    Deleting Multiple Messages

    There have been some misconceptions about the new interface, with one user on Reddit believing that the redesign had removed the ability to delete multiple messages at once. In fact, this is not the case. To delete several messages, users simply need to long-press on the first message they wish to remove and then select ‘Select more’ from the vertical box. They can then scroll down to the next message they wish to delete and tap on it.

    A counter will be visible in the upper left-hand corner of the screen, indicating the number of messages selected for deletion. Once all desired messages have been selected, users just need to tap the trash can icon in the top right corner to remove them.

    Accessing the New Features

    I have personally been able to access this feature on my Pixel 6 Pro running the most recent Android 16 QPR3 Beta. However, it’s important to note that access to these features requires membership in the Google Messages Beta program. To confirm membership, users can open the Google Play Store app and search for the Google Messages listing. Those who are part of the beta program will see the word (Beta) in parentheses.

    Becoming a beta tester allows users to experience new features before the public and provide feedback to developers. However, availability is limited and those interested may not always see the “Join the beta” prompt. If it’s not visible, it’s recommended to check back later.

    Questions & Answers

    How can I access the new Google Messages menu?
    You can access the new menu by long pressing on a chat/message. This will activate the Reactions menu and the new dynamic context menu at the bottom of the message.

    Is the ability to delete multiple messages at once still available in the new menu?
    Yes, the ability to delete multiple messages hasn’t been removed. It’s simply accessed in a different manner. You need to long-press on the first message you want to delete, then select ‘Select more’ from the vertical options box. Then you can scroll to and select the other messages you wish to delete.

    How can I become a Google Messages beta tester?
    To join the Google Messages beta program, open the Google Play Store app and search for the Google Messages listing. If there is availability, you will see an option to “Join the beta”. It may take a few minutes to 24 hours to process the request. If you don’t see this option, there may not be any openings at the moment, so try again later.

  • Google Messages group conversations are about to become so much merrier

    Google Messages group conversations are about to become so much merrier

    The more people there are in a group chat, the more fun it is, but Google Messages’ current way of adding new contacts is quite tedious. Google is apparently working to make it easier to grow your group chats.

    Code in the latest beta version of Google Messages for Android hints that in the future, you might be able to join group chats using links, similar to how you can on WhatsApp.

    Android Authority, which came across this feature, was not able to activate it, which might suggest it could be a while before actually see it in action.

    People often create work groups or class groups on messaging apps, and since the pool of people who could be added to such groups is quite large, it’s easy to unintentionally leave some people out. This could cause friction with them and most importantly, they might miss out on critical or time-sensitive messages. A “join via link” feature would address this.

    Other changes are seemingly also in store for the apps. To bring uniformity to the design, the forward message screen might be switched to a card-based interface. Earlier reports suggest that the search UI and the start chat screen will also get the same treatment.

    Some other minor tweaks were also spotted. The profile info screen has been slightly updated and features filled icons. There is a little pencil icon beside the group chat picture, to make it easier for you to change the group chat image.

  • Google Chat may receive design updates and Mobile App redesign

    Google Chat may receive design updates and Mobile App redesign

    In recent years, group chats have seen a significant surge in demand, especially with the rise of remote work in specific industries. Communication software like Slack, Microsoft Teams, Chanty, and Google Chat have become go-to platforms, making any news regarding their updates worth paying attention to.

    It appears that Google Chat may be gearing up for some design updates, including a fresh logo and a redesigned mobile app, to improve conversation management.

    The tech giant recently showcased a four-color icon when discussing Google Chat. Google clarified that this was a concept for the future of Google Chat. Currently, the logo consists of overlapping speech bubbles, reminiscent of Google Chat’s predecessor, Hangouts.

    The proposed new logo aligns more closely with other Google features, following the same four-color scheme and graphic layout in the style of Gmail, Drive, Meet, Maps, and more. The new logo looks like a chat bubble with a slight drop-off in the right corner—simple and quite similar to the Google Calendar’s logo, which for some might be a bit confusing, especially when in a hurry.

    9to5Google also suggests the possibility of a redesign for the Google Chat mobile app. Right now, the app includes a bottom bar with two tabs: Chat and Spaces. “Chat” encompasses both one-on-one and group conversations, while “Spaces” are designed for larger teams, similar to other popular communication software solutions.

    The redesigned version may introduce top tabs on the app’s main screen. The “Timeline” tab is expected to comprehensively view all conversations, including chats and spaces. Users may be able to categorize their conversations by labels such as All, Unread, Pinned, DMs, and Spaces.

    Another tab could show conversations where you are mentioned directly, which may be a lot easier in terms of managing your conversations.

    With potential improvements in the form of a new logo and enhanced functionality, Google Chat may be aiming at becoming a more competitive app among the many others out there.

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  • Snapchat launches AR music platform for creators who want to monetize their work

    Snapchat launches AR music platform for creators who want to monetize their work

    During this year’s Lens Fest, Snap announced the launch of a brand-new AR music platform for artists: Minibeats. The music platform is available in the form of a set of Lenses that lets Snapchat users play their own versions of artist songs paired with funny AR effects.

    If you’re a music fan and love using Snapchat, you now have a new way to combine both in your daily life. The new AR music platform is available right away, so to use it, simply open any Minibeats Lens and you’ll be able to take advantage of some of the AR effects available by default:

    • Decorate yourself with Musical Tattoos as you create your own version of “LOSER,” the hit single from KILLBOY (Atlantic Records).
    • Become Alice Glass and use AR gestures like waving your hand and opening your mouth to trigger interactive phrases from her new single, “Lips Apart.”
    • Turn your room into a playable version of Taetro’s beat-making loft, complete with Musical Objects that rattle off parts of his song.
    • Open your hand and wear a Musical Mask that sings Phil Good’s chorus to “Crying, Dancing”

    Apart from that, Minibeats is also a new way for musicians to connect with their fans. The Minibeats Lenses on Snapchat come with so-called “In-lens Purchases,” which marks a premier for the social company.

    According to Snap, Minibeats offers artists a 50% share of their revenue from lenses, an interesting approach considering that the industry typically offers sub-5% royalties.

    Snap’s new AR music platform will be fully launched after this “teaser version” launches on Snapchat. Currently, the company partnered with several musical artists such as KILLBOY, Alice Glass, Taetro, and Phil Good, but the final version of Minibeats will feature more artists and brands that music fans know and love, so stay tuned for more on the matter.

  • Snapchat introduces live location sharing

    Snapchat introduces live location sharing

    Snapchat’s been enjoying a streak of big updates lately, announcing the introduction of ads to Snapchat stories, creating a Snapchat Tinder, and the list goes on. The latest addition is undoubtedly more safety-oriented: yesterday, Snapchat announced it was bringing live location sharing to the platform.

    Sharing your location a single time for a friend can make it easier to find each other and meet up, and Snapchat’s already had that for a few years.

    But being able to continuously share your location in real-time means a second pair of eyes on you if you’re at a strange party late at night, or in any risky situation away from home. It also works with Snapchat in the background and your phone locked, which means someone else may be able to take action if you’re not home at an agreed-upon time, even if you’re unable to access your phone.

    The “live location” feature is off by default but can be toggled on for a set period of fifteen minutes to several hours. Users will be only able to share their location with friends on the platform, and both friends would have to opt into the live location sharing to enjoy the feature.

    Snapchat’s “live location” update is being developed in a partnership with a nonprofit youth program called “It’s On Us,” which aims to put an end to sexual assault on U.S. college campuses. While the feature will be introduced in a later update, Snapchat has already implemented an in-app informational text about bystander awareness.

    With already 250 million active users on the Snapchat app per month, the company has been increasing its efforts to maintain a safe platform for everyone—especially teens, who are often targeted. One of Snapchat’s current projects is the development of an update that will limit and better choose friend recommendations for teens on the app, to prevent them from being targeted by dealers of illegal substances.

    Along with these features, Snapchat has also announced it is bringing additional parental control features sometime later this year.

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  • More people used Snapchat last quarter although more red ink was spilled

    More people used Snapchat last quarter although more red ink was spilled

    The parent company of social-media app Snapchat, Snap, reported its second-quarter results after the market closed today at 4 pm EDT. During the three months including April, May, and June, Snap reported a 17% hike in revenue year-over-year to $454 million. However, the net loss increased from $255 million during last year’s second quarter to $326 million during the same quarter this year. Snap’s red ink rose 28% from 19 cents per share during the second quarter of 2019 to a loss of 23 cents per share for this year’s second quarter.

    Snapchat had 238 million Daily Active Users during the second quarter, 35 million or 17% more than the 203 million DAUs it reported during the same quarter last year. In North America, Europe, and the Rest of the World, DAUs increased both year-over-year and sequentially during Q2. The number of daily active users also rose year-over-year and sequentially on both the iOS and Android platforms. During the quarter, Snapchat users opened the app nearly 30 times per day on average.

    CEO Evan Spiegel says, “We continued to grow our community and business in a challenging and uncertain environment. I am proud of our team for innovating on new experiences for our community and driving value for our partners, demonstrating the importance of our service in people’s lives. We are grateful that the resilience of our business has allowed us to remain focused on our future growth and opportunity.”

    Some of the Q2 results released by Snap seem promising as the daily average number of users watching Shows rose 40% year-over-year. The daily average of Snapchat users over the age of 35 who were viewing the app’s Discover news feed rose 40% on an annual basis during the second quarter. And Snap also announced expanded multi-year content partnerships with Disney, ESPN, NBC, ViacomCBS, the NBA, and the NFL.

    Snapchat has sure come a long way since it was known as the app that automatically deleted photos in 10 seconds leaving no trace of the X-rated material that was just disseminated. A rumor that circulated in 2013 claimed that Facebook offered $1 billion for Snapchat proving that sometimes the best deals you make are the ones that never get done. On the other hand, Facebook made an amazing deal when it purchased Instagram for $1 billion in 2012. At the time, the latter was known for its camera filters and had about 30 million users. In 2016, Instagram stole Stories from Snapchat; these are visual messages that stay on the app for 24 hours. Instagram now has over 1 billion users and a valuation in excess of $100 billion.

    Snap CFO Derek Anderson said that the early bounce that Snapchat received when the pandemic forced people to stay at home has ended. Anderson also pointed out that things have yet to return to normal making it hard to forecast what the current quarter’s results might be. He stated that “At the onset of widespread shelter in place orders, as people sought to stay connected and entertained from home, we observed an increase in daily active users that informed our initial estimate. This initial lift dissipated faster than we anticipated as shelter in place conditions persisted.

    Advertising demand in Q3 has historically been bolstered by factors that appear unlikely to materialize in the same way they have in prior years, including the back to school season, film release schedules, and the operations of various sports leagues. At this point in time, it is difficult to predict how these factors may impact advertising demand in the remainder of Q3.” The company said that so far in Q3, revenue is up 32% from the previous year, but it expects that growth to slow down through the rest of the quarter, ending up with an increase of 20% in advertising revenue for Q3.

    Investors aren’t grasping the future potential of Snapchat based on the larger flow of red ink. After hours when the report was released, the shares dropped over 6% to $23.20 a share.

  • Facebook launches faster, cleaner Messenger app for iOS devices

    Facebook launches faster, cleaner Messenger app for iOS devices

    It will probably take a lot of time for Facebook to integrate all its services into a single app, and we don’t even know if it will eventually succeed. But every major endeavor starts with a small step, and today Facebook made one.

    The social network giant has just announced it has launched a brand-new Messenger app for iOS devices, which is cleaner, smaller and faster. The new Messenger for iOS is just 1/4 the size of the previous app and contains just 360,000 lines of code, down from 1.7 million.

    Because of that, the app will load twice as fast and will consume a lot fewer resources while it’s running. Another important aspect is that Messenger for iOS is now simpler than ever. Facebook reduced the contact list from 40 versions to just one.

    Although the app has been rebuilt from the ground up, some features might be temporarily unavailable, but Facebook promised to bring them back as soon as possible, so if you notice that something is missing, then you’ll have to wait for developers to add it.

    Facebook has already started the rollout of the new Messenger for iOS, but it will take a few weeks for the app to appear for everyone, so give it time if you don’t see it in the App Store yet.

  • Google thinking to remove the ability to message directly on YouTube

    Google thinking to remove the ability to message directly on YouTube

    Google has confirmed it will kill off another of its obsolete chat service – YouTube messages. The decision is probably related to the fact that not many people are using the ability to message directly on YouTube.

    Although it’s a relatively old feature having been launched back in 2017 after one year of testing, Messages on YouTube will no longer be available after September 18. The announcement mentions that since the feature was launched two years ago, YouTube focused on public conversations with updates to comments, posts, and stories.

    Unfortunately, that was not enough to convince users to take advantage of the feature as often as YouTube would’ve wanted. After re-evaluating its priorities, Google has decided to discontinue the messaging option hidden inside YouTube and start focusing on improving public conversations instead.

    Even though the ability to direct message on YouTube will no longer be available after September 18, you will still be able to share YouTube videos by heading to the video watch page, clicking Share, and then tapping the “social network icon” from which you want to share a video.

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  • Telegram update adds location-based chats

    Telegram update adds location-based chats

    What not as popular in the U.S. as it is overseas, the Telegram messaging app offers end-to-end encryption and no limits on the number of people you can chat with or broadcast to at one time. It’s no wonder that protesters of all types outside of the states love to use Telegram. And today, the company announced some changes that will be found in version 5.8 of the messaging app.

    You’ll notice that all new chats have a new button on the top of the screen that says “Add to Contacts.” This feature will allow you to quickly add to your Telegram contacts list a person who has sent you a message on the platform even without knowing their phone number. Another option also available at your fingertips will let you block someone who has sent you a message. And let’s say you’re at a party and want to add someone who you’ve just met to your contacts list. Going to Contacts > Add People Nearby will allow you to exchange information with another Telegram user as long as they are standing right next to you (and have the same feature open on their phone).

    The People Nearby section allows you to find location-based group chats and even create one. As Telegram notes, “This update opens up a new world of location-based group chats for anything from conferences, to festivals, to stadiums, to campuses, to chatting with people hanging out in the same cafe.” The latest version of the app lets you transfer ownership of a group or channel to another Telegram user and toggle on or off message previews for specific chats using the Notable Exceptions feature.

    Those using Telegram on an iOS device can now open the Appearance page to see what a new theme will look like before they apply them. After installing version 5.8, iOS users can choose which icon they want on the home page from four different options. And Telegram users with the iPhone or iPad can arrange to open chats hands-free using Siri shortcuts.

    The new update just hit the Telegram app on our Pixel, so keep your eyes peeled for version 5.8 rolling out now. Telegram can be found in the App Store for iOS or the Google Play Store for Android.

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  • Boomtime ahead for chatbots in E-commerce

    Boomtime ahead for chatbots in E-commerce

    New data from Juniper Research predicts consumer interaction with chatbots in retail will reach 22 billion by 2023.

    The figure represents a sharp increase over an estimated 2.6 billion interactions this year.

    According to the new research report “AI in Retail: Segment Analysis, Vendor Positioning & Market Forecasts 2019-2023”, chatbots in retail will enable effectively automated customer interactions for both online and offline vendors.

    A crucial enabler of this development will be improvements in NLP (Natural Language Processing), which will dramatically reduce the failure rate of chatbot interactions, by making them more natural and valuable for customers.

    Juniper anticipates that retailers who do not adopt chatbots will face strong challenges from more technologically-adept disruptors, who will use chatbots as an extension to the crucial omnichannel retail experience.

    The research also found that chatbots used for customer service have a strong potential to reduce costs; with deployments realizing annual savings for retailers of US$439 million globally by 2023, up from just $7 million this year.

    These potential savings will act as a key “pull” factor, given the margin pressure that many retailers are presently feeling.

    “By embracing automated customer service with chatbots, retailers can act in a more flexible and efficient way,” explained research author Nick Maynard. “The wider retail market means that chatbots are no longer a luxury, they are essential.”

    Meanwhile, sales resulting from interaction with chatbots in retail will reach $112 billion by 2023, up from $7.3 billion this year; representing an annual growth rate of 98 percent.

    The research found these sales will largely be a result of migration from other channels, rather than a new revenue stream. Accordingly, the research emphasized that while retailers must adopt chatbots for ease of use (and to reduce consumer churn), their return on investment will come from efficiencies, rather than new income.

  • Android users should now have a better performing Snapchat

    Android users should now have a better performing Snapchat

    Snapchat disseminated a tweet today announcing that it has released its new Android app. The app was rebuilt from the ground up so that it could be faster for Android users. In rebuilding its Android app, Snapchat had to take into consideration the many different cameras and chipsets used on various Android handsets. The decision made to revamp Snapchat’s Android app came in 2017 when it became clear that the messaging app’s iOS version was superior.

    In early 2018, Snapchat staff realized that the Android app was always trying to run code in the background, leading it to act laggy. Thus, the decision was made to rebuild the Android app from scratch. The challenge facing Snap’s director of engineering, Gustavo Moura, was how to make the messaging app run the same on flagship Android devices and lower-end models alike. Eventually, the Snapchat development team was able to get it done and the app’s Android subscribers should see Snapchat run faster once the new version is installed. In addition, better performance should be seen on lower-end phones. To make sure that updates are running bug-free now and in the future, Snapchat is testing them on a larger number of Android-powered devices.

    “Android devices don’t all behave the exact same way, right? It’s very easy for us to build an Android app that will work well on flagship devices like the Pixel 3. It’s more challenging when you have to capture the whole ecosystem, especially when the camera works very differently from manufacturer to manufacturer.”- Gustavo Moura, Director of Engineering, Snapchat.

    Those installing the updated Snapchat app on their Android device won’t notice any changes to the UI. Instead, Snapchat concentrated on improving things under the hood so that the Android app could run as fast as its iOS app. And while the new version of Snapchat for Android has begun rolling out to some now, it won’t be fully available until the end of this year.

    Originally known for its self-destructing messages that would automatically delete after ten seconds, Snapchat developed the Stories feature in 2013. Users can post a series of images that remain on Snapchat for 24 hours to help them convey a story. In addition, the popular Snapchat Lenses feature uses AR to help add cartoonish features to a member’s selfie.

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  • LINE FRIENDS releases the first official episode ofthe BT21 UNIVERSE series

    LINE FRIENDS releases the first official episode ofthe BT21 UNIVERSE series

    LINE FRIENDS, one of the world’s fastest growing global character brands, released the first official episode of ‘BT21 UNIVERSE’ through its official social media channels on April 4. The video immediately went viral among millennials from all around the world, recording over 1 million views less than a day and ranking #3 most watched video at YouTube.

    The ‘BT21 UNIVERSE’ consists of 9 episodes and features BTS members gathered around, using their imaginations to discuss the new characters and stories of BT21 – a new character IP created in close collaboration between LINE FRIENDS and BTS. The teaser videos released on March 27 and 29 prior to the first episode already drew massive attention, reaching almost 2 million views in total in which fans expressed high levels of affection and expectation towards the globally loved BT21. Not only that, on April 1, a few rough sketches which drop a hint about the ‘BT21 UNIVERSE’ were revealed at the official Twitter BT21 account in celebration of the April Fools’ Day and the content were rapidly shared and spread, reaching over 6,000 comments within an hour.

    In the recently released first episode, BTS members disclosed the first topic, ‘friends and family of BT21’ and BTS members expressed enthusiasm when RM suggested taking the time to create the future of BT21. Then, they unfolded new stories of RJ, KOYA and SHOOKY – the characters which BTS took part in the entire process of creation. Jin disclosed RJ’s family background and the name of parents in a witty way, RM shared a story of how KOYA became a friend with a ‘leaf’ and Suga told the past story of SHOKY’s family and friends before SHOOKY met TATA.

    The millennials from all over the world have expressed great interest in the first episode of the BT21 UNIVERSE that unveiled exciting stories about the past of BT21 characters, featuring the fun and creative processes of BTS members. They commented, “The BT21 UNIVERSE is amazing. I can’t stop watching amusing stories of BT21 presented by BTS”, “The BT21 UNIVERSE sparks curiosity just like Marvel Cinematic Universe. I look forward to seeing how the BT21 UNIVERSE will unfold the stories behind BT21 characters.” Not only that, the BT21 UNIVERSE has prompted a lot of interpretations and guesses of the yet-to-be released characters and stories online.

    In the ‘BT21 UNIVERSE’ series, LINE FRIENDS will share the behind-the-scene clips of BTS members discussing the past, future, family, rivals and friends of the BT21 characters through the official social media channels every week until May. Following the <Family and Friends of BT21 1> that was released on April 4, Jungkook, V, J-Hope and Jimin will introduce the past stories of COOKY, TATA, MANG and CHIMMY in the next week’s episode.

    “LINE FRIENDS launched BT21 in 2017 through a year-long collaboration with global artist BTS and it garnered unprecedented wave of popularity from the millennials all around the world in such a short period of time. The release of the ‘BT21 UNIVERSE’ is particularly meaningful, because it is beyond a one-time new character development process and it unfolds the universe as the characters grow and develop, breaking from the conventional characters”, said LINE FRIENDS.

    LINE FRIENDS is planning to hold a special promotion via social media channels for customers in April, in which they can participate in creating characters. This is one of LINE FRIENDS’s continuous efforts to interact and engage with BT21 customers through wide range of activities.

    BT21 is a new IP created as the first project of ‘FRIENDS CREATORS’, which is a creative strategy to develop a new kind of character IP based on the uniqueness of global artists and creative capabilities of LINE FRIENDS. In 2017, LINE FRIENDS released a total of eight BT21 characters after a year-long collaboration with BTS and it has grown into a globally loved character, garnering remarkable achievements of more than 28 million sticker downloads and more than 3.3 billion Twitter exposures.

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  • SK Telecom announces plan to take on KakaoTalk

    SK Telecom announces plan to take on KakaoTalk

    SK Telecom introduced a new messaging service on Tuesday in an attempt to compete with Korea’s dominant chat app, KakaoTalk. The new service will look a lot like Apple’s iMessage. Users won’t have to download a separate app. It is offered to SK Telecom subscribers only. Messages will be sent on data networks. Group chat and check whether your message has been read will also be offered.

    Later in the year, SK Telecom promises more features so that users can share mobile gift coupons and transfer money. These are all services already offered by KakaoTalk.

    SK Telecom is trying to make its service competitive by offering freebies. Transfers of picture or video files of less than five megabytes will be free from data charges. It is also running promotions through June that will allow sharing of files up to 100 megabytes for free.

    The carrier is also preparing to launch a dedicated message service targeting business customers within the first half of this year.

    That service is based on Rich Communication Services (RCS), a communication protocol developed by the Global System for Mobile Communication Association better known as GSMA, to replace SMS messages.

    The telecom said it is planning on making the message service compatible for customers of different carriers in Korea.

    In December, KT introduced a message service dubbed Chatting based on the same RCS specifications. Basic features are identical for the two services, but they differ in some features depending on what telecom a person uses.

    Last year, KT promoted a chatting bot service on the new message service. Simple inquiries about the company’s products and services could be handled by the chat bot. In the future, it is planning to linking shopping services to the chat bot.

    Luring customers away from KakaoTalk will not be easy. Chat app users are resistant to change because all their friends use the same app.

    In the initial stage, SK Telecom’s chat service will only be offered to owners of Samsung Electronics’ flagship smartphones Galaxy Note9, S9, S9+. By February, Galaxy Note8, S8, S8+ users will also get in through an update.

    The upcoming Galaxy S10 smartphone will come with the RCS-based message app pre-installed.

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