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Tag: Chunghwa

  • Revolutionizing Taiwan’s Connectivity: Chunghwa Telecom Spearheads North Asia’s First O3b mPower Ground Station with SES

    Revolutionizing Taiwan’s Connectivity: Chunghwa Telecom Spearheads North Asia’s First O3b mPower Ground Station with SES

    Chunghwa Telecom, a Taiwan-based telecommunications company, has officially partnered with SES, a satellite operator based in Luxembourg. The two companies have struck a Memorandum of Understanding (MoU) to develop the first second-generation O3b mPower ground station in North Asia, located in Taiwan.

    The Aim of the Agreement

    The primary objective of this cooperation is to substantially improve Taiwan’s Medium Earth Orbit (MEO) satellite data transfer capacity and service performance. The project expects to provide faster, more reliable, and highly robust satellite connectivity. In addition to enhancing the data transmission, the project also seeks to strengthen Taiwan’s vital communication infrastructure. To achieve this, it will ensure that essential traffic information is landed directly within the country, thereby supporting network sovereignty and resilience.

    Collaboration’s Contributions

    As part of their collaboration, SES will use their system deployment and operational expertise from their Satellite Innovation Centre in The Hague, the Netherlands. The partnership will highlight the advanced applications that satellites can offer. These include the integration of multi-orbit satellite communications, connectivity to the cloud, edge computing, data analytics for the Internet of Things (IoT), and automated machine vision.

    Furthermore, Chunghwa Telecom and SES are looking into the possibility of establishing a Satellite Innovation Lab in Taiwan. This proposed undertaking will have demonstration sites and certification processes meant to aid domestic companies in speeding up the validation of technology and the adoption of products. By aligning with SES’s global ecosystem, Taiwanese firms might have the opportunity to penetrate international supply chains and gain commercial opportunities.

    Benefitting Taiwan’s Global Stature

    This collaborative effort utilizes Taiwan’s proficiency in semiconductors and avant-garde manufacturing to create a cooperative hardware-and-software ecosystem. This will further reinforce Taiwan’s strategic position in the global satellite and space technology sector.

    Jia Chung-Yung, President of Chunghwa Telecom’s Network Technology Group, shared that the company continues to amalgamate diverse communication resources to build a new-generation network architecture. This structure marries high resilience and technological innovation. He assured that the company will continue to invest in the development of next-generation communication technologies and promote diversified services and application innovations. Furthermore, he emphasized the company’s commitment to its ESG sustainability goals, laying a long-term foundation for Taiwan’s communication resilience.

    Questions & Answers

    What is the primary aim of the collaboration between Chunghwa Telecom and SES?
    The collaboration primarily aims to improve Taiwan’s Medium Earth Orbit (MEO) satellite data transfer capacity and service performance, and strengthen Taiwan’s essential communication infrastructure.

    What will be SES’s contribution to this collaboration?
    SES will leverage its system deployment and operational expertise from their Satellite Innovation Centre to highlight advanced satellite-enabled applications such as cloud connectivity, edge computing, and IoT data analytics.

    What is the purpose of the proposed Satellite Innovation Lab in Taiwan?
    The Satellite Innovation Lab aims to provide demonstration sites and certification processes to aid domestic firms in speeding up the validation of technology and product adoption, potentially opening up access to international supply chains and commercial opportunities.

  • HPE Partners with Chunghwa Telecom: Boosting Cyber Resilience with Innovative Disaster Recovery Center in Taiwan

    HPE Partners with Chunghwa Telecom: Boosting Cyber Resilience with Innovative Disaster Recovery Center in Taiwan

    Hewlett Packard Enterprise (HPE) and Chunghwa Telecom’s Enterprise Business Group have recently revealed their plans to establish an international disaster recovery (DR) center in Taiwan. The alliance aims to reinforce cyber resilience and data protection for local companies.

    A Cyber Resilience Vault for Taiwan

    The upcoming DR center will leverage HPE’s Cyber Resilience Vault, incorporating sophisticated ransomware protection and a blend of cyber and disaster recovery technologies. The proposed solution aims to support Taiwanese businesses in setting up a global off-site backup system with second-level Recovery Point Objectives (RPO) and minute-level Recovery Time Objectives (RTO). Furthermore, it promises Continuous Data Protection (CDP) for faster recovery and enhanced defense against ransomware attacks.

    This move comes amidst growing apprehensions about ransomware and data disruption. Recent studies show that organizations globally face an average of 4.2 data disruption incidents annually, including at least one ransomware attack. Surprisingly, despite having backups, 48% of organizations opt to pay ransoms to expedite recovery or limit data loss. Yet, only 20% manage to fully recover their data.

    Addressing Ransomware Attacks and Data Loss

    Jon Wang, HPE’s Managing Director of Taiwan and Hong Kong, commented on the initiative. He highlighted that the HPE Cyber Resilience Vault, integrated with Chunghwa Telecom’s Internet Data Center services, would enable businesses to recover swiftly, decrease downtime, and restore lost data within seconds, thus ensuring full protection and backup of confidential information.

    Pen-Yuang Chang, General Manager of Chunghwa Telecom Enterprise Business Group, emphasized the importance of preventing significant business damage from ransomware attacks. He stated that their collaboration with HPE will allow local businesses to implement extensive disaster recovery mechanisms, thereby boosting their cyber resilience and international competitiveness.

    Through this partnership, Chunghwa Telecom plans to offer this new disaster recovery capability via its Internet Data Center (IDC) Value-Added Services – Equipment Subscription Service. Customers will have the opportunity to deploy protected virtual machines with enterprise-grade reliability, back up mission-critical workloads to Chunghwa Telecom’s robust IDC facilities, and conduct regular disaster recovery drills to validate readiness. The operator also intends to introduce a Disaster Recovery as a Service (DRaaS) model, priced according to the number of protected virtual machines, offering customers greater flexibility and scalability.

    A Proven Disaster Recovery Solution

    A prominent Taiwanese petrochemical manufacturer has already adopted this collaborative solution to secure sensitive operational data. By duplicating critical plant information to Chunghwa Telecom’s data center and utilizing HPE’s continuous data protection, the company has reduced cybersecurity risk, decreased maintenance overhead, and improved confidence in meeting recovery objectives.

    On a technical note, HPE Cyber Resilience Vault integrates various HPE technologies including HPE Alletra Storage MP B10000, HPE ProLiant Compute servers, HPE Zerto disaster recovery software, and HPE Networking wired and wireless solutions. The platform creates an air-gapped, isolated data vault with immutable, FIPS-compliant storage. Its journal-based CDP tracks recovery checkpoints every five to ten seconds, enabling near-synchronous replication, second-level RPO, and minute-level RTO.

    The solution, deployed within Chunghwa Telecom’s IDC satellite data centers, is expected to significantly decrease recovery times and reduce data loss from hours to seconds. It will also speed up service restoration from days to minutes, whilst providing Taiwanese enterprises with a more robust foundation for cyber resilience amid an escalating threat landscape.

    Questions & Answers

    What is the primary goal of the HPE and Chunghwa Telecom partnership?

    The collaboration aims to establish an international disaster recovery center in Taiwan to strengthen cyber resilience and data protection for local enterprises.

    How does the HPE Cyber Resilience Vault benefit businesses?

    The HPE Cyber Resilience Vault enables businesses to swiftly recover from data loss, minimize downtime, and restore lost data within seconds, ensuring comprehensive protection and backup of confidential information.

    What specific services will Chunghwa Telecom offer through this collaboration?

    Chunghwa Telecom will offer the new disaster recovery capability via its Internet Data Center (IDC) Value-Added Services – Equipment Subscription Service. This will allow customers to deploy virtual machines with enterprise-grade reliability, back up mission-critical workloads, and conduct regular disaster recovery drills. They also plan to introduce a Disaster Recovery as a Service (DRaaS) model.

  • Chunghwa Telecom Secures Taiwan’s Pioneer License for OneWeb Satellite Services Journey

    Chunghwa Telecom Secures Taiwan’s Pioneer License for OneWeb Satellite Services Journey

    Chunghwa Telecom has made a significant leap in Taiwan’s technological landscape by securing the nation’s first commercial license for low-Earth orbit (LEO) satellite services, utilizing Eutelsat OneWeb technology. This achievement marks a crucial move in Taiwan’s quest for enhanced network resilience and autonomy.

    License Paves the Way for Diverse Opportunities

    Approved by Taiwan’s regulatory authorities, the new license enables Chunghwa Telecom to offer satellite-based services to government agencies and various industries. The company views this approval as a fundamental step in constructing a robust, multi-orbit communications infrastructure that can meet the increasing demand for innovative connectivity solutions.

    A Journey to Approval

    The journey to this groundbreaking license began in December 2023 when Chunghwa Telecom signed a contract with the UK-based Eutelsat OneWeb. The approval process demanded perseverance as the company navigated through multiple regulatory requirements, including frequency authorizations and compliance checks.

    Cherishing a Historic Moment

    “We are honored to be the first company in Taiwan to obtain a commercial license for OneWeb’s LEO satellites. This achievement underscores the technical prowess of our satellite networks,” expressed Jia Zhongyong, General Manager of Chunghwa Telecom’s Network Technology Branch. With this license, Chunghwa Telecom is further positioned to cater to the increasing needs of various sectors.

    Plans for Future Innovations

    In collaboration with Eutelsat OneWeb, Chunghwa Telecom plans to create a satellite service terminal testing center in Taiwan. This facility aims to unify domestic and international satellite resources, propelling the rapid deployment of next-generation services.

    A Strategic Response to Disruptions

    Overseeing this initiative, Chunghwa Telecom Chair, Chien Chih-Cheng, assured continued investment in both high- and low-orbit satellite systems to fortify Taiwan’s telecommunications infrastructure. He emphasized the importance of providing secure backup services for both public agencies and private enterprises, especially in light of recent submarine cable disruptions near Taiwan that raised alarms about network vulnerabilities.

    Building a Multidimensional Network

    This innovative license plays into a broader strategy aimed at enhancing Taiwan’s communication resilience. Earlier this April, Chunghwa Telecom entered a USD 115-million agreement with U.S.-based Astranis Space Technologies to acquire a geostationary Earth orbit (GEO) satellite, set for launch by the end of 2025. Once operational, it will deliver full bandwidth capacity starting in 2026.

    Moreover, Chunghwa Telecom is actively engaging with other global satellite innovators. While preliminary discussions have taken place with Amazon’s Kuiper and Canada’s Telesat, they have yet to solidify any partnerships. The company also explored collaboration with Starlink; however, regulatory restrictions have hindered progress with Elon Musk’s venture.

    Investing in the Future

    Another ambitious project sees Chunghwa Telecom committing TWD 7 billion (USD 228 million) toward a new satellite through its joint venture with Singapore’s Singtel. Once it enters geosynchronous orbit in 2027, this satellite will significantly enhance the company’s multi-orbit satellite service offerings. Who knew connectivity could be so dynamic?

    Questions & Answers

    Why is this license significant for Chunghwa Telecom?
    This license represents a breakthrough for Chunghwa Telecom, allowing the company to offer advanced satellite services that bolster Taiwan’s network infrastructure.

    What are the future plans following this license approval?
    Chunghwa Telecom plans to establish a satellite service terminal testing center and continue investing in high- and low-orbit satellite systems to enhance connectivity services for both public and private sectors.

    What challenges has Chunghwa Telecom faced in forming partnerships with other satellite providers?
    While engaging with global players like Starlink and others, regulatory restrictions have posed challenges, limiting certain potential collaborations.

  • China Airlines partners with Chunghwa Telecom Laboratories on new roadmap to develop airline AI applications

    China Airlines partners with Chunghwa Telecom Laboratories on new roadmap to develop airline AI applications

    China Airlines (CAL), a Taiwan-based carrier, has strategically positioned itself for the future by signing a memorandum of understanding (MOU) this month with Chunghwa Telecom Laboratories (CHTTL) to expand the use of Artificial Intelligence (AI) technology resources. The two companies will share their respective industry applications and R&D technology to co-develop an integrated AI development and management platform. This strategic move will not only make services more accessible to travelers but also define a new roadmap for AI development in the airline industry.

    As the first airline to form such a partnership with CHTTL, CAL will focus on enhancing the AI service experience and strengthening corporate management of on-premises AI applications. The incorporation of “AI interactive voice response” functionality with customer service chatbots into the CAL website will provide travelers with additional answers to their inquiries, enhancing their overall experience. “Customer conservation analytics” performed by generative AI will analyze and categorize questions in audio files in real time to help customer service staff track common traveler questions with great precision. The data can also be used to improve internal education and training as well as enhance the productivity and quality of customer service.$

    For internal enterprise management, CAL will combine AI “forecasting and early warning applications” with big data to accurately predict the number and weight of luggage on each flight. The information can be used to maximize the utilization of belly cargo space on passenger flights and cargo hold space on freighter flights, which promises savings for the workforce. At the same time, the two companies will co-develop a “Smart Generative AI Platform” that uses machine learning model management and the construction of large language models (LLM) to accelerate the scaling and deployment of AI operations. The platform will also assist businesses with more effective management of on-premises AI applications and shorten model development time.

    Research and development of telecommunications and information-communications technologies have always been the focus of CHTTL. The Labs have played a key role in defining international standards and industrial innovation as well. Current fields of research include the core technologies for broadband networking, mobile networking, AI, and information security. CHTTL has already developed numerous AI applications for enterprise use, including AI customer service chatbots, AI voice assistances, and the customer sentiment analysis platform (DeepVoice). These solutions have been recognized by the Taiwan Excellence Awards, National Brand Yushan Awards, and other top awards, demonstrating the quality and innovation of CHTTL’s work. The latest partnership will lead to new milestones in the use of smart AI technology in the Taiwanese airline industry.

    CAL continues to promote innovative services by incorporating the latest AI applications into its traveler experience and into internal management to boost team productivity. In 2024, CAL became the first Taiwanese carrier to receive the award for Best AI System Application Team at the Customer Service Excellence Awards (CSEA). CAL will continue to track the latest developments in the AI industry and collaborate with leading external organizations to build strategic partnerships that will accelerate AI development and boost international competitiveness through smart airline AI services.

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  • Chunghwa Telecom Expands Submarine Cable Investments

    Chunghwa Telecom Expands Submarine Cable Investments

    The company is increasing its investment in undersea cable infrastructure, allocating up to TWD 2 billion (USD 60.9 million) in 2025. The SJC2 system, spanning 10,500 kilometers, links 11 cable landing stations across Singapore, Thailand, Cambodia, Vietnam, Hong Kong, Taiwan, China, South Korea, and Japan.

    Meanwhile, the Apricot system, stretching 12,000 kilometers, will connect Taiwan to Japan, Guam, the Philippines, Indonesia, and Singapore. Chunghwa Telecom is part of the consortium overseeing the development of both cable projects.

    In addition to these deployments, the company is in discussing the possibility of other submarine cable projects with potential partners. Chunghwa Telecom Chairman, Alex Chien, indicated that the company is inclined to invest in undersea cables that connect Taiwan to Southeast Asia or Pacific nations. He also revealed that the company is considering launching more medium Earth orbit (MEO) and high Earth orbit (HEO) satellite internet services this year to bolster data security for the government and enterprises in case of undersea cable disruptions.

    Chunghwa Telecom is also addressing local connectivity issues. It has allocated funds to repair two damaged domestic submarine cables linking Taiwan and Lienchiang County (Matsu). These cables failed in late January due to natural wear and tear.

    Chunghwa Telecom’s increased investment in submarine cable systems comes amid heightened concerns over Taiwan’s digital infrastructure security due to ongoing geopolitical tensions with China.

    A quarter (25.2%) of the company’s 2025 capital expenditures (CapEx) will be directed toward non-mobile sectors, including submarine cable expansion,

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  • Nokia chosen by Chunghwa Telecom to expand 5G network in Taiwan

    Nokia chosen by Chunghwa Telecom to expand 5G network in Taiwan

    Nokia has announced that it has been chosen by Chunghwa Telecom (CHT) to expand the operator’s 5G network in Taiwan. The deal aims to support CHT’s objective of achieving 80 percent population coverage as well as boost 5G subscriptions to over 20 percent of its current subscriber base. The expansion will leverage products from Nokia’s AirScale portfolio to deliver enhanced connectivity for people and businesses in the southern and central areas of the country.

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  • Softbank, Chunghwa Telecom partner on AI, IoT

    Softbank, Chunghwa Telecom partner on AI, IoT

    Taiwanese incumbent carrier Chunghwa Telecom has signed an MoU with Japan’s Softbank for collaboration on artificial intelligence (AI) and IoT.

    In a statement, the companies said the technological and commercial cooperation aims to develop use cases for future smart cities in Taiwan.

    It will also involve ST Solutions Taiwan Co. Ltd., a wholly owned subsidiary of SoftBank Corp.

    The pair said they plan to leverage their insights and experiences from the collaboration in AI, IoT and related fields.

    The collaboration will initially focus on such areas as global IoT platforms, smart infrastructure, smart agriculture as well as utilization of high-accuracy location data and big data.

    The partnership with Softbank is Chunghwa Telecom’s latest push in IoT.

    In February, the Taiwanese operator inked a deal with Ericsson to use the Swedish vendor’s IoT Accelerator platform to develop IoT services for its enterprise customers.

    Max Chen, president of mobile business group, at Chunghwa Telecom, was quoted as saying in the statement that the partnership with Ericsson will boost its capabilities in machine learning and IoT operations.

    “As Taiwan’s industry is mainly export-driven, Chunghwa Telecom’s IoT innovation drive will help local industries to expand their international IoT business horizon,” Chen said.

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  • Chunghwa may need to change bands for ST-2 satellite

    Chunghwa may need to change bands for ST-2 satellite

    Taiwan’s Chunghwa Telecom could be required to the change frequencies it is using for its ST-2 satellite in order to accommodate the use of 5G on the 3.4-GHz to 3.6-GHz frequency range.

    Taiwanese regulator NCC plans to conduct experiments to see if the operator’s satellite system can coexist with 5G servicesv.

    If it is found that there are potential interference problems, the regulator may order Chunghwa Telecom to use different frequencies for its satellite service, which is used by a number of TV channels to transmit broadcast signals.

    The NCC believes that the order would not cause much disruption as it would affect only one transponder of the satellite system.

    The ST-2 contains 10 transponders in the frequency band in question – the C-band in satellite parlance, which uses 3.7-GHz to 4.2-GHz spectrum for downlink and 5.9-GHz to 6.4-GHz for uplink. It also has 41 transponders in the 12-GHz/14-GHz Ku-band.

    The report adds that the NCC may offer compensation to Chunghwa Telecom to cover the costs of the spectrum relocation.

    Meanwhile the Taiwanese government is expected to make its final decision over the use of spectrum in the 3.4-GHz to 3.6-GHz range for 5G by June, while the NCC has established a taskforce to draw up the rules for a 5G auction.

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  • Chunghwa Telecom upgrades video security framework

    Chunghwa Telecom upgrades video security framework

    Taiwan’s Chunghwa Telecom is upgrading its video security framework as it seeks to expand its multimedia-on-demand (MoD) service offering to include 4K ultra-high definition video streaming.

    The operator has upgraded to the latest generation of the Verimatrix Video Content Authority System (VCAS), VCAS Ultra, to support new delivery models and next-generation streaming services for its MoD offering.

    VCAS Ultra is designed to allow operators to provide premium ultra-HD services and advanced hybrid network deployments. It includes enhanced content security profiles to meet the service requirements for UHD including multi-network video watermarking technology.

    “As we enter this exciting new domain of premium video delivery, we couldn’t be more pleased to already have such a deep level of confidence in our security framework and trust in Verimatrix to navigate us through the complex requirements associated with UHD/4K services,” Chunghwa Telecom deputy principal engineer Dr. Chih-Cheng Lo said.

    “Selecting VCAS Ultra was an easy decision, but we also know it is the optimal solution to support our future goals as we continue to evolve to stay ahead of the competition.”

    In October, Chunghwa Telecom announced plans to develop original video programming and films to drive growth and allow expansion overseas, in the face of growing competition from local cable TV companies.

    The operator announced an ambition to transition into a digital media company with both a telecoms and multimedia presence.

    But Chunghwa’s video on demand service has reportedly lost NT$30 billion ($1.02 billion) since launching 13 years ago.

  • Chunghwa taps Ericsson for trial NB-IoT system

    Chunghwa taps Ericsson for trial NB-IoT system

    Taiwan’s Chunghwa Telecom has contracted Ericsson to deliver a trial narrowband IoT (NB-IoT) system, and plans to use the system to test a range of IoT devices and applications at its laboratory.

    Ericsson will provide an end-to-end NB-IoT solution comprising a radio system, massive IoT RAN software, virtual EPC, virtual subscriber data management and an IoT smart device and application service.

    The two companies have also agreed to continue to work together to identify 5G use cases and applications for the digital transformation of industry verticals such as transportation and utilities. Ericsson and Chunghwa Telecom signed a 5G collaboration memorandum of understanding at Mobile World Congress 2017 in February.

    NB-IoT, a 3GPP standards-based low power wide area (LPWA) technology promises significant improvements in areas including indoor penetration, power consumption and system capacity that will be needed to support future IoT applications.

    “Ericsson has long been our leading network provider and has demonstrated the strong device life-cycle management and integration capabilities that are required for a system of this type,” Chugnhwa Telecom EVP and president of Telecommunication Laboratories Chen Shyang-Yih said.

    “NB-IoT technology is one of our primary focuses in 2017, and we are keen to explore more opportunities based on the new technology.”

    Chunghwa also recently announced plans to introduce four-carrier aggregation (CA) this month using the 1,800-MHz spectrum refarmed following the nation’s 2G switch-off.

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  • Chunghwa Telecom to deploy 4CC CA this month

    Chunghwa Telecom to deploy 4CC CA this month

    Taiwan’s Chunghwa Telecom plans to introduce four-carrier aggregation (CA) by the end of the month to take advantage of its refarmed 1,800-MHz spectrum following the nation’s 2G switch-off. The operator also plans to increase its number of 4G base stations by 40% this year, mostly in urban areas.

    With the upgrade to four-carrier aggregation, Chunghwa Telecom expects to boost peak speeds to up to 500Mbps, up from 300Mbps over three-carrier aggregation.

    The upgrade will first commence in urban and commercial areas of Greater Taipei as well as some northern Taiwan High Speed Rail Corp stations. By the end of the year, the upgrade is to be extended to all metropolitan areas as well as 12 train stations.

    In remote areas, Chunghwa plans to deploy UMTS 900 base stations to allow subscribers to continue making calls over 4G after the 2G switch-off.

    The operator has a capex budget for the year of NT$30.3 billion ($993.7 million), to be spent primarily on 4G and fiber deployments.

    Chunghwa Telecom had 7.12 million 4G users by the end of March, around two thirds of its total subscriber base. The company also had the largest number of 2G hold-outs at the time of the 2G switch-off at the start of the month – around 60,000.

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