Singapore will host the Retail Asia Summit on September 29, 2026, gathering brand executives and technology leaders to address artificial intelligence governance and omnichannel store operations.
The day-long gathering at the Grand Copthorne Waterfront Hotel will focus on deploying automation, unifying customer data, and meeting data privacy standards across Southeast Asian retail networks.
Speakers and Operational Themes
Speakers include Cindy Ngiam, director of retail at Enterprise Singapore, and Zhu Hui, partner in Bain & Company’s retail and advanced analytics practice. Ngiam heads public-sector capability building for Singaporean retailers expanding domestically and overseas, following earlier roles developing startup ecosystems and tourism marketing. Zhu advises Southeast Asian grocery, fashion, and quick-service restaurant chains on operating models and generative AI implementation.
Discussions during the event will examine how retail operators deploy Internet of Things applications in physical stores, integrate online-to-offline customer data, and maintain cybersecurity protocols.
Regional Tech Adoption in Retail
Store networks across Southeast Asia face stricter data compliance requirements while attempting to automate frontline staffing and inventory planning. Regional operators in grocery and fashion increasingly test predictive logistics and machine-learning tools to manage rising labour costs in core cities like Singapore.
The summit runs from 8:30 AM to 5:00 PM SGT at the hotel’s Waterfront Ballroom on September 29.