Tag: cognizant

  • Cognizant opens new office in Hong Kong

    Cognizant opens new office in Hong Kong

    Cognizant, a leading global provider of information technology, consulting and business process services, today announced the expansion of its operations in Hong Kong with the opening of a new office.

    Cognizant’s expanded presence in Hong Kong will enhance its existing operations in the Greater China region and enable Cognizant’s global, regional and local clients to leverage the technical and business capabilities available in the region, while delivering deep local insights and time zone advantages to the company’s growing roster of customers in Asia Pacific.

    Cognizant currently employs more than 300 professionals in Hong Kong, delivering a broad range of services—across digital business, operations, and systems and technology—to more than 30 leading organisations in industry sectors such as financial services, insurance, retail, consumer goods, energy, utilities, and travel and hospitality.

    “We are pleased that Cognizant has established a new office in Hong Kong, underscoring its long-term commitment to the region” said Arthur Wong, Chief Information Officer at China Construction Bank (Asia) Corporation Limited [CCB (Asia)], a leading provider of commercial, corporate, consumer and private banking services. “CCB (Asia) has been using Cognizant’s high-quality financial services and technology expertise for years to manage and operate essential business processes more efficiently, lower operating costs through automation, enhance risk management, and deliver better business outcomes. Technology is key to realizing our vision of innovative and smart banking in today’s digital era. In Cognizant, we have a partner who can help us unlock the full power of our technology environment and create competitive advantage through process and technology excellence”

    “We congratulate Cognizant on the inauguration of its new office in Hong Kong,” said Gary Ma, Chief Information Officer at BOC International Holdings. “Over the past few years, Cognizant has been providing us with a range of technology services. We look forward to a continuing and collaborative partnership.”

    “We continue to steadily grow our presence and investment in Hong Kong,” said Jayajyoti Sengupta, Asia Pacific Head at Cognizant. “Hong Kong’s booming information and communication technology sector is among the world’s most advanced. That, combined with Hong Kong’s specialist business and technology talent, makes the city a great location for us to deliver mission-critical transformative services to our clients in Asia Pacific and elsewhere, helping them navigate the shift to the digital era and enabling them to build stronger, more agile and innovative businesses. Our expansion in Hong Kong underscores our confidence in the ability of the city’s talent pool to help our clients win in today’s technology- and data-intensive world.”

    Cognizant runs an active graduate recruitment programme in Hong Kong to hire entry-level technical and management talent from premier institutions and has been hiring graduates from institutions such as Hong Kong University, Chinese University, and City University. As part of its commitment to building talent for the future, Cognizant provides technical and soft skills training to entry-level hires in line with global benchmarks and deploys them to technology and consulting projects upon the successful completion of the training.

  • Cognizant Partners with supermarket retailer NTUC FairPrice Singapore

    Cognizant Partners with supermarket retailer NTUC FairPrice Singapore

    Cognizant  has partnered NTUC FairPrice (FairPrice), a major supermarket retailer in Singapore, to digitally transform its business and provide customers with a seamless multi-channel shopping experience.

    By bringing together its consulting, industry and technology expertise, Cognizant reengineered FairPrice’s business processes, and implemented a digital e-commerce platform for the multi-format retailer to provide integrated, consistent and personalised customer service across multiple touch points, enhancing customer satisfaction, loyalty and brand perception.

    The digital transformation programme has also enabled FairPrice to improve real-time product and inventory visibility, make retail management more efficient, and gain a better understanding of customer preferences and purchase history. As a result of cross-channel integration, FairPrice has been able to roll out innovative services for shoppers, including its “Click&Collect” online delivery service the option to buy online and pick up the purchase from a store, a first in Singapore.

    With superior insights into customer and staff behaviour, FairPrice can further strengthen its supply chain, site and store operations, marketing, and merchandising to drive growth and differentiation. Cognizant is also creating a mobile channel for FairPrice to engage better with its existing customers and attract new ones.

    “Mobile and online retail is crucial to addressing heightened expectations of today’s digitally-enabled shoppers, and digital technology has enormous potential to enhance their shopping experience,” said Seah Kian Peng, CEO, NTUC FairPrice. “This digital transformation programme underscores our commitment to our customers and represents a strategic advantage in that we can now leverage inventory across multiple locations and streamline fulfilment processes to not just delight our customers, but also increase sales and reduce operational costs. Cognizant’s experience and capabilities have complemented our digital commerce vision and helped to reinforce our reputation as a retailer with a heart.”

    “A unified multi-channel customer experience is increasingly a brand differentiator in the world of retail,” said Jayajyoti Sengupta, Vice President and Head of APAC, Cognizant. “This digital initiative is a trend-setter in the region for customer-focused transformation. A single view of the customer, sales and inventory will enable FairPrice to rise to the needs of the next generation of shoppers and define innovative models. We are pleased to have helped FairPrice execute on its digital commerce strategy and utilise multi-channel retailing to drive customer engagement, competitive advantage, market leadership, and growth.”

  • NTUC FairPrice chooses Cognizant

    NTUC FairPrice chooses Cognizant

    Cognizant has partnered with Singapore grocery store retailer NTUC FairPrice to digitally rework its enterprise and supply clients with a seamless multi-channel buying expertise.

    Cognizant has reengineered FairPrice’s enterprise processes and carried out a digital eCommerce platform for the multi-format retailer to offer built-in, constant and personalised customer support throughout a number of contact factors, enhancing buyer satisfaction, loyalty and model notion.

    The digital transformation program has additionally enabled FairPrice to enhance real-time product and stock visibility, make retail administration extra environment friendly, and achieve a greater understanding of buyer preferences and buy historical past. Because of cross-channel integration, FairPrice has been capable of roll out progressive providers for buyers, together with its Click on&Acquire on-line supply service –  an choice to purchase on-line and decide up the acquisition from a retailer.

    With enhanced insights into buyer and employees behaviour, FairPrice can additional strengthen its provide chain, website and retailer operations, advertising, and merchandising to drive progress and differentiation. Cognizant can also be making a cellular channel for FairPrice to interact higher with its present clients and appeal to new ones.

    “Cellular and on-line retail is essential to addressing heightened expectations of in the present day’s digitally-enabled consumers, and digital know-how has monumental potential to reinforce their purchasing expertise,” stated Seah Kian Peng, CEO, NTUC FairPrice.

    “This digital transformation programme underscores our dedication to our clients and represents a strategic benefit in that we will now leverage stock throughout a number of places and streamline fulfilment processes to not simply delight our clients, but in addition improve gross sales and scale back operational prices. Cognizant’s expertise and capabilities have complemented our digital commerce imaginative and prescient and helped to strengthen our fame as a retailer with a coronary heart.”

    NTUC FairPrice Co-operative is Singapore’s largest retailer serving about 400,000 consumers every day, with a community of over 120 retailers, comprising FairPrice supermarkets, FairPrice Best and FairPriceXtra. Its comfort arm includes a community of over 160 FairPrice Xpress and Cheers comfort shops, which serves over 100,000 clients day by day. NTUC FairPrice additionally owns a Recent Meals Distribution Centre and a centralised warehousing and distribution firm.