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Tag: darwin

  • Jetstar’s airfares to Bali take off after AirAsia cancels its service

    Jetstar’s airfares to Bali take off after AirAsia cancels its service

    Jetstar prices for flights to and from Bali have jumped by as much as 570 per cent in the wake of AirAsia’s announcement it would be cancelling its services on the route. Earlier this week, Jetstar was advertising flights to Bali in February for $99 and return flights for just $44.

    However, after AirAsia confirmed on Wednesday that it would be scrapping its flights between Darwin and Bali, prices jumped. Fares to Bali for $99 are still available in January, however return fares have leapt to between $182 and $242. In February fares to Bali increase to $179 and return flights are between $122 and $295.

    A Jetstar spokeswoman said the airline remained committed to delivering cheap flights between Darwin and Bali.

    “Bali remains an important market for us from Darwin and our flights from Darwin to Bali will continue to operate as normal well into the future,” she said.

    “There are many factors that determine the pricing of air tickets, and we take into strong account our mission of every day low fares, making air travel affordable and the world more accessible to our customers.”

    Territorians guessed the prices would jump as soon as they heard the announcement of AirAsia’s cancellations.

    “They won’t get the $69 return fare to Bali anymore,” Scott Gorrell posted on Facebook on Thursday.

    “Now Jetstar will hike its prices up between Darwin and Bali as there is no competition,” Bev Phelts commented.

    “Watch the prices rise now,” Nigel Rankine posted.

    It took more than two full days for Jetstar to up its prices.

    Jetstar earlier this week confirmed it would be looking at increasing the number of services it offers on the Darwin-Bali route.

    In the 2016-17 financial year, Jetstar flew 35,000 passengers between the Indonesian island and the Top End.

    AirAsia confirmed on Wednesday it would cancel its routes between Darwin and Bali from January 28.

    “AirAsia Indonesia will suspend its service connecting Bali with Darwin as part of a network restructuring aimed at improving operational efficiency,” a spokesman said.

    Previously Garuda Indonesia operated flights between Darwin and Bali, however the airline pulled out of the Top End in 2009, after 30 years.

    AirNorth has also previously operated the route.

  • AirAsia airline can’t explain extra $60 charge for children

    AirAsia airline can’t explain extra $60 charge for children

    AirAsia has been caught out charging Darwin children an extra $60, for a government charge they’re not required to pay.

    All passengers leaving Australia are required to pay a Passenger Movement Charge of $60, however children under the age of 12 are exempt.

    Despite having a separate section to book children’s seats, the breakdown of fares, taxes and fees on the airline’s website is the same for both an adult and a child.

    On Jetstar’s website, the breakdown shows children are charged $60 less than adults.

    AirAsia could not explain the extra charge yesterday.

    A spokesperson for the airline said it was “currently investigating the matter in question”.

    They would not say where the extra money was going.

    AirAsia does not include the Passenger Movement Charge for children on flights out of Sydney.

    It’s understood Darwin is serviced by AirAsia Indonesia, while Sydney is serviced by AirAsia X.

    Stuart Park resident Thomas Sawyer said he came across the discrepancy when he was booking flights to Bali for a family holiday.

    “I travel frequently so I’m used to paying the charge, but then I went to buy my son’s ticket and realised it cost the same as mine,” he said.

    “Families are not normally frequent travellers and they could easily buy these tickets without realising they’re paying for a charge they don’t have to pay.”

    Mr Sawyer said he tried to contact AirAsia, only to be told to send them the details of his tickets.

    “They appear to be taking the attitude of those who follow it up will get a refund, those who don’t, they get to keep the money,” he said.

    “That’s entirely deceitful. If I said I was going to sell you something, and had to charge you a government tax, then you later discovered there was no tax, that would be called fraud.”

    An Australian Competition and Consumer Commission spokesman said the overcharging could be illegal. “If a business includes a reference to a tax or fee that is not imposed, then this could raise concerns under the Australian Consumer Law,” the spokesman said.

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  • East Nusa Tenggara urges Garuda to open Kupang-Dili-Darwin flight route

    East Nusa Tenggara urges Garuda to open Kupang-Dili-Darwin flight route

    The East Nusa Tenggara Tourism Office has urged Garuda Indonesia to open Kupang-Dili-Darwin flight route round trip immediately to help boost foreign tourist arrivals to the islands province.

    The head of the Tourism Office, Marius Ardu Jelamu, stated here on Tuesday that in the past year, the number of tourists visiting the province in cruises and chartered aircrafts had increased.

    According to Marius, Kupang-Darwin flights will help travelers in terms of cost and time because it only takes 1.5 hours to reach the destination.

    Marius is optimistic that the Kupang-Timor Leste-Darwin flight would increase the number of tourist arrivals to East Nusa Tenggara, considering the current growing tourism potential in the province.

    East Nusa Tenggara is increasingly attractive to domestic and foreign tourists, especially with regard to the various cultural festivals.

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  • East Nusa Tenggara proposes flights on Kupang-Dili-Darwin route

    East Nusa Tenggara proposes flights on Kupang-Dili-Darwin route

    The Tourism and Creative Economy Office of East Nusa Tenggara Province has suggested to the Ministry of Transportation to start the Kupang-Dili-Darwin flight route.

    “The flight route will increase the number of foreign tourist arrivals in East Nusa Tenggara and other regions in Indonesia,” Head of the Tourism and Creative Economy Office of East Nusa Tenggara Province, Marius Jelamu, stated here on Thursday.

    He noted that the Kupang-Dili-Darwin flight route is, so far, unavailable. Hence, foreign tourists keen on visiting the province have to take a flight via Jakarta or Denpasar to Komodo airport in Labuan Bajo or El Tari airport in Kupang.

    Until mid 80’s there were international commercial route between Kupang and Darwin in Australia.According to Jelamu, the flight route should be considered as the three destinations are located in proximity to each other.

    “East Nusa Tenggara shares its borders with Timor Leste, and it is close to Australia. If there is a flight connecting the three destinations located in three different countries, then the transportation and communication lanes will be smoother,” Jelamu affirmed.

    Starting a transportation lane from one country to East Nusa Tenggara would help the province boost its economic growth, especially in the tourism sector.

    “It will ease travel for the foreign tourists from Timor Leste and Australia planning to visit East Nusa Tenggara and other regions. Moreover, the visa-free policy will facilitate the flow of tourists into the province,” he stated.

    He noted that the Indonesian flight carrier Garuda Indonesia could seize this opportunity as the market will always exist.

    “The flight carrier should not harbor concerns as passengers are always available,” he added.

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