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Tag: dematic

  • Supply Chain Resilience in an Era of Change and Uncertainty

    Supply Chain Resilience in an Era of Change and Uncertainty

    Automation solutions provider Dematic has been running a series of Virtual Showcases all around the world. From 20th August till 10th September, Dematic will bring the series to Asia, with four online sessions focusing on grocery, food & beverage, e-commerce, and industry & spare parts in Asia.

    The theme of the Virtual Showcase Series is Supply Chain Resilience in an Era of Change and Uncertainty.  Supply chain resilience and agility are being elevated to the top of the agenda in these increasingly uncertain times where rapid change is the norm rather than the exception. Companies across Asia are recognizing that optimized supply chains deliver companies the edge in terms of superior customer service levels, reduced costs, increased margins and profitability, and are critical for business continuity  ̶  especially in times of crisis.

    The Dematic Virtual Showcase is the digital way to keep track of the key challenges and opportunities facing supply chains and see how leading companies are implementing innovative automation to capitalise on these in an increasingly hyper-competitive world.

    To find out more and to register your place, visit: https://www.dematic.com/en-au/news-and-events/events/virtualshowcase/.

     

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  • Maximising Retail Competitiveness: Automation to Drive Customer Service Levels, Reduce Costs and Increase Flexibility

    Maximising Retail Competitiveness: Automation to Drive Customer Service Levels, Reduce Costs and Increase Flexibility

    In today’s retail environment across the Southeast Asia region where customer expectations are constantly evolving, a key differentiator has become the ability to handle diverse products and deliver orders rapidly, accurately and at the lowest cost to various channels including brick and mortar stores and online customers, where they want it and when they want it.

    The growth in e-commerce has further heightened the need for optimised and efficient order fulfilment processes. Customers demand products to be affordable, readily available, delivered quickly, without errors and expect a seamless returns process. To remain competitive, businesses must navigate complexities such as increased product ranges, seasonal fluctuations, and disruptions caused by environmental and geopolitical factors.

    This makes supply chain performance and efficiency paramount for retailers seeking to gain a competitive edge in Southeast Asia. However, supply chains face numerous challenges: labour shortages and reliability, increasing costs, and land & real-estate constraints to combat transportation challenges and be close to customers who expect speedy delivery. With all these fluctuating market dynamics, supply chains can become a competitive differentiator.

    Supply Chain Automation

    Many Southeast Asia and global retailers, including leading online retailers, recognise that supply chain automation technologies are an imperative for addressing these challenges. These companies – large and small – have been investing in logistics automation systems as a key strategic enabler and differentiator for optimising customer service levels while minimising costs, and enhancing supply chain resilience and agility.

    Four automated order fulfilment solutions — Dematic Multishuttle®, AutoStore™, Autonomous Mobile Robot (AMR) Bin-to-Picker and Shelf-to-Person — have emerged in Asia and globally as the leading solutions for supply chain optimisation.

    Working on the Goods-to-Person (GTP) principle, where automated storage engines deliver product for orders automatically to pickers at ergonomic workstations, each of these solutions provides significant benefits in terms of productivity (from 250% up to 600% increase versus manual systems, with the corresponding decrease in labour required), increased capacity, speed, accuracy, flexibility and scalability. These systems can be tailored to fulfil different types of orders in the one system, whether to retail stores and/or online purchases. Advanced software oversees and manages the system, ensuring seamless integration into host systems, optimal performance and comprehensive management, reporting and decision-enabling capabilities.

    AS Colour: Multishuttle GTP

    Premium apparel company, AS Colour, embarked on a strategy to support its expected growth over the next decade by building a new 7,500 square metre distribution centre in Auckland, New Zealand. A key automation feature of the new DC was the deployment of the Dematic Multishuttle GTP system to help increase throughput by 344% per worker, drive accuracy, fulfilment speeds, operational efficiencies and reduce the overall size and power requirements of its warehouse.

    “The Multishuttle GTP system has been a game changer for our business, and we’ve actually seen a big increase in sales in New Zealand as a result of having it in place because our customers see how fast and accurately we get their orders to them,” says Lawrence Railton, Managing Director, AS Colour

    Radial: Bin-to-Picker AMR

    Radial Europe is a leading global e-commerce third-party fulfilment provider whose fashion, health and beauty customers include doTERRA, Calvin Klein, Cole Haan, Express, Gymshark, Lucky Brand, TaylorMade and Tommy Hilfiger.

    With a commitment to customer and operational excellence, and facing challenges of high-volume volatility, a sprawling storage area, and a diverse array of 20,000 constantly changing products, Radial deployed an innovative Dematic Bin-to-Picker AMR system at a new facility in the Netherlands.

    The system comprises 300 robots delivering products automatically to pickers. The system provides a significant improvement in operational performance, with picking speeds quadrupling and accuracy significantly increased, all in a reduced footprint.

    “We are now in a stronger position where we can fulfil every requirement a customer has. They simply tell us what they want to have happen and we can do it. Automation has proven to be a tremendous help in achieving the goals we had from the start,” says Ron Kleinsmit, Warehouse Manager at Radial Europe.

    Benetton Group: Autostore

    Benetton Group, one of the best-known fashion companies in the world , implemented a Dematic AutoStore system at its logistics facilities in Italy to boost the company’s e-commerce channel by optimising storage capacity and order processing.

    Mobile robots, traverse the top of high-density storage units to retrieve items in bins and deliver them to pickers, significantly enhancing picking efficiency while reducing travel previously undertaken by Benetton staff.

    “We chose Dematic because we were interested in a partner with significant experience in the e-commerce sector and a solid international background,” says Valentino Soldan, Head of Logistic at Benetton Group. “The AutoStore-based solution will meet our business needs perfectly, and we are confident in facing an increasingly challenging market with a structured and technologically advanced solution, capable of accompanying our development for many years to come.”

    Comparative Analysis

    Each automation solution offers unique advantages and considerations, making it essential for businesses to carefully evaluate their options before making a decision. Bin-to-Picker AMR systems prioritise speed and flexibility, making them ideal for dynamic environments with fluctuating order volumes. AMR Shelf-to-Person systems are typically applicable in small order fulfilment systems or where headroom utilisation, storage capacity, pick rates, and ergonomics are less of a consideration. AutoStore excels in maximising storage density and space optimisation, making it suitable for businesses with space constraints. Multishuttle systems prioritise throughput and scalability, making them ideal for high-volume fulfilment centres where productivity is of utmost importance, and with the capability to go high, they potentially provide the highest storage capacity in tall warehouses.

    Automation a Necessity to Stay Ahead of Your Competition

    Automated order fulfilment solutions offer tremendous potential for enhancing supply chain efficiency and agility. In an era defined by rapid change and intense competition, automation is not just a luxury but a necessity for businesses seeking to thrive in the Southeast Asia retail landscape.

    To help companies determine which automation solution is the best fit for their operations, Dematic has released an Optimising Store and Online Order Fulfilment eBook, deep diving on the challenges facing retailers, opportunities for optimisation and competitive differentiation, and evaluating the features and benefits of these leading automation technologies. Download the eBook.

    By: Garret Lu,Senior Sales Manager for Dematic Asia.

     

     

     

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  • Disruption is the new normal – How automation builds business resilience

    Disruption is the new normal – How automation builds business resilience

    We are constantly being reminded that we are living through one of the greatest periods of disruption in history. Working and shopping patterns have changed, and supply chain disruptions affecting on-shelf availability and lead times have practically become commonplace throughout the pandemic.  In Southeast Asia, the recent eCommerce boom has seen an influx of 70 million new online shoppers since the pandemic, contributing to a total increase of USD $266 billion in online sales.  As a result, supply chains have been underpinned to cater for a new era of overflowing demand and ongoing disruption.

    The fact that these unexpected supply chain interruptions occurred during a period of wider disruption for businesses has underlined that the pandemic isn’t the only unforeseen challenge or crisis impacting supply chains. Those organisations that view the current period of challenging operating conditions as being temporary, are being overly optimistic, if not unrealistic. What is far more likely is that disruptions are the now the norm, not the exception, whether it be from a new variant of a global virus, natural disasters, or geopolitical or economic events.

    So, how can companies and their supply chain organisations manage their businesses under such challenging operating conditions? And how can they utilise new technologies to build resilience and agility into their supply chains to meet customer and business demands?

    Technology solutions for the new normal

    The current pandemic has shown that businesses who have invested in automation are more resilient to unforeseen disruptions. Automation has enabled these businesses to maintain and manage operations during difficult circumstances, and deliver customer orders with limited staff, whilst also facilitating social distancing. Automation has also equipped these businesses with the capacity, flexibility, and responsiveness to handle spikes in order volumes and changes to order profiles, such as an influx of online orders.

    Of these pioneering retailers choosing to automate operations, many stated that their highly automated order fulfilment system ideally positioned them to maintain high customer service levels, with rapid, error-free order fulfilment, as online orders spiked at the start of the pandemic. This has allowed these retailers to gain not only a greater market share, but also customer loyalty, providing them with a stronger foundation for future growth. Likewise, other large retailers with both automated distribution centres and manual warehouses in their extensive supply chain network reported significantly lower operational disruptions in their automated DCs compared to their manual warehouses. This allowed them to effectively maintain store replenishment activities and avoid undue stockouts from their automated operations.

    These stark experiences have underlined that businesses need to consider automation technology throughout their end-to-end supply chains to ensure they have the right capacity and flexibility to navigate unexpected events and manage periods of disruption as best as possible. Even before the pandemic, grocers and food and beverage manufacturers in Asia were struggling to achieve sustainable and profitable order fulfilment in an industry with notoriously tight profit margins. Now, with unprecedented pressures on global supply chains, this task has been made even more difficult.

    Intelligent Software: The Foundation for Resilience and Agility

    Logistics software integrated across sites can also provide a holistic, end-to-end view of an entire supply chain. Retailers, as well as manufacturers, can utilise connected data, smart algorithms, and data-driven intelligence and decision support tools to optimise operations and make more effective decisions based on a wide variety of factors including consumer behaviours — such as panic buying — to determine inventory needs, address major peaks in demand, and manage unexpected supply chain interruptions.

    Hedging against the unexpected  

    Given the ongoing global supply chain issues, many manufacturers and retailers are looking to increase inventory levels as a hedge against future disruption. However, this is leading to entirely new challenges with the shortage of commercial warehouse and industrial space in key fulfilment areas. Even pre-pandemic, warehouse and land space in Southeast Asia was extremely limited. This shortage of readily available facilities is leading many retailers and logistics companies to rethink their approach to commercial warehouse space.

    In this environment, businesses are increasingly investing in solutions like Automated Storage and Retrieval Systems for pallets and Multishuttle systems for cartons, cases, and totes to maximise storage capacity in a smaller footprint, while providing them with secure inventory management, improved traceability, and increased productivity.

    These space savings allow for the better utilisation of existing facilities beyond warehousing, and some customers have used this newly created space to expand manufacturing capacity or to free up space for other value-adding tasks such as kitting or custom build areas.

    Managing staff shortages

    Finding and retaining labour is a key issue facing many supply chain operations today. Indeed, the need to attract and retain staff is creating real business pressures due to a shrinking pool to hire from, as well as rising staff costs.

    Automated systems can help reduce a business’ reliance on manual labour, while also enhancing health and safety protocols for workers in the warehouse. Innovations such as Automated Guided Vehicles, for example, provide fully automated unit transport between subsystems, as well as automated storage for block stacking and rack storage.

    Moreover, Automated Storage and Retrieval systems (AS/RS), such as the Dematic Multishuttle, work to not only expand storage capacity but reduce a reliance on labour. As the storage engines for goods-to-person systems – where product cases or items are delivered automatically to pickers at ergonomically optimised high-rate pick stations – these work to optimise fulfilment operations, and to streamline efficiency levels with accelerated order responsiveness, be it for single item or case picking. With productivity gains of up to 500% over manual systems, goods-to-person systems significantly reduce the reliance on labour, and as stations are physically separated, they also support social distancing protocols for operators.

    Likewise, because all these automated systems are separated from employee working areas, workplace accidents are far less likely to occur. Automation enables businesses to continue operations during a period of massive disruption where labour is scarce or worker density limits are enforced, while maintaining employee safety protocols.

    Optimising the ‘last mile’ of eCommerce fulfilment

    With the ever-increasing growth in online orders and a downturn in business for physical stores, many retailers and even some food producers are now adopting micro-fulfilment solutions to implement online order fulfilment operations close to customers, addressing the challenge of last-mile deliveries.

    In markets such as the grocery sector, for example, which has forever been a stronghold for in-store only commerce – the influence of the pandemic saw an unprecedented increase of consumers shopping online for their groceries. Now, after being comfortable with the process and convenience of online grocery shopping, more consumers are likely to keep doing so beyond the pandemic.  With these prevalent changes to consumer shopping habits in the grocery market, it is expected that they will have a long-lasting impact – with many consumers unlikely to change their pattern of behaviour as they are already very in sync with the process of online shopping.  Online retailers recognise the ongoing repeat orders they receive from new customers once they have ordered 4 or 5 times, however, supporting this requires a distribution network that can reliably deliver on-time and in-full.

    While these extra online shoppers cause added pressure on supply chains and fulfilment operations, there are innovative technological solutions available to address them. For example, micro-fulfilment solutions comprised of highly compact Multishuttle goods-to-person systems tailored for eCommerce order fulfilment can be installed either in the back of existing store locations, in nearby distribution centres, or even in dedicated online fulfilment ‘dark stores’ to serve nearby consumers. Micro-fulfilment solutions are highly flexible and can serve or complement in-store fulfilment, click-and-collect, and support other stores nearby – making them ideal for hybrid or omnichannel sales.

    Automation is the future

    Now, more than ever, retail, wholesale, and manufacturing businesses should be evaluating automation technology and software to provide their supply chains with the flexibility to be able to adapt quicker and more proactively to changes in the market, ensuring long-term resilience and agility to any anticipated and unanticipated disruptions – and there’s never been a better time than now to start this transition into future-proof business operations.

    By Michael Bradshaw, Director, Southeast Asia, Dematic

    For more information on how your business can improve its supply chain resilience, please visit: https://www.dematic.com/en-au

     

     

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  • Building Resilience in the Retail Supply Chain During and Post-Pandemic

    Building Resilience in the Retail Supply Chain During and Post-Pandemic

    While many industries have been severely hit by COVID-19, retail supply chains in particular have faced significant changes over the past year as more consumers have migrated towards e-Commerce for their purchases.  This has caused many retailers to review and adjust their supply chains to improve their resilience and flexibility to address the changes and challenges they have faced recently, and to position themselves to be more competitive in the future.

    The rise of e-Commerce and consumer expectations

    Today, the service level expectations of consumers in the online retail space are exceptionally high. Online shoppers expect almost unlimited choice, they want products available at the best price, and they want it delivered as quickly as possible… and for free. Many retailers have gone beyond next-day delivery, and are now offering same-day deliveries to give them a competitive edge.

    Consumers have an endless amount of information at their fingertips that allows them to easily and quickly compare product specifications, price, availability, delivery timing and returns policies.  They also have access to products from all over the world.  This is driving a new era of hyper-competition

    Increasing consumer expectations, combined with an uprising of online demand and hyper-competition, are putting enormous pressure on supply chains all around the world.

    The retailers who are investing in making their supply chains adaptable to these changes are proving to be the ones that succeed in turning these challenges into opportunities, taking advantage of the growth potential they are presented with, and finding ways to do so profitably.  However this is not an easy feat.

    Sharper consumer expectation makes for increased supply chain stress

    Much of the pressure on supply chains is experienced in distribution centres (DCs).  Many retail supply chains have traditionally used large central DCs to fulfil bulk orders for replenishing stores in case or pallet quantities.  These DCs are now not only required to replenish stores, but also required to fulfil a rapidly growing number of online orders, fast, accurately and at the low cost.

    Automating for Productivity, Speed and Accuracy

    Online orders typically consist of a small number of products, picked and packed in piece quantities for delivery direct to a consumer.  Compared to replenishing stores, the additional effort and cost required at the DC to distribute a given amount of product in this way can be up to 10 times higher.

    To address the labour effort in fulfiling these orders, and to reduce the footprint required, goods-to-person solutions are delivering outstanding results.  In these solutions robotic shuttles are used to store and retrieve products in an extremely compact footprint.  Products are automatically delivered to operators working at high rate picking stations in the sequence they are needed for orders, eliminating their need to travel, dramatically improving productivity and slashing fulfilment times.

    With the need to optimise fulfilment speed and cost-effectively manage last mile delivery, retailers (and some pioneering food manufacturers) are establishing micro-fulfilment centres in their networks.  These are implemented in compact spaces (often in stores) located close to customers.  To provide the best use of space in terms of storage and throughput capacity, and to drive low cost fulfilment with minimum labour, good-to-person automation is often applied to support the picking process.  The same kind of automation can also be used for the buffering and consolidation of completed orders in preparation for their despatch windows.

    It is unfortunate that the execution of returns policies frequently results in disposal and waste due to the high cost of reverse logistics, inspection and re-stocking.  Automated solutions can greatly reduce the time and effort associated with returns, providing retailers with the ability to re-stock and re-sell products, rather than discarding and writing off.  Ultimately this can translate into better pricing levels for their customers.

    Automation builds resilience in the retail supply chain

    Automation has traditionally been viewed as a way to increase productivity, but at the expense of flexibility.  However today’s automated solutions feature both flexibility and modularity that allows them to scale and adapt to change and offer the high levels of redundancy necessary to support round the clock operations.

    Increasing labour costs have always been a key driver for automation. However besides the cost savings, the recent pandemic has demonstrated many additional benefits in minimising the size of a workforce.  These range from availability of sufficient resources, to complying with social distancing restrictions, to reducing the risk of contaminating products and, most importantly, to minimising business disruption. All of these things have contributed to accelerated application of automation in supply chains.

    Building resilience in the era of e-Commerce and omnichannel

    Most retail models are geared towards meeting the demands of their customers — but these are rapidly changing in today’s e-Commerce and omnichannel landscape.  Retailers with resilient operations, that are flexible and adaptable to change will cope best.  Automation and technology is certainly helping to provide retail supply chains with this resilience, and is increasingly being recognised as a path to their profitable and sustainable growth, and indeed survival.

     

     

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  • Dematic Automates Landmark Group’s Premier Distribution Centre

    Dematic Automates Landmark Group’s Premier Distribution Centre

    Dematic announces the completion of a new automated distribution centre for the Landmark Group in Dubai, UAE, allowing the multinational retailer to consolidate the logistics activities for part of its five existing manual distribution sites.

    “The automation solution designed by Dematic allows our supply chain network to now operate with enhanced efficiency, productivity and transparency. With this investment, we are advancing technological progress and taking a pioneering position in our region,” said Mihin Shah, Chief Supply Chain officer of Landmark Group. The new distribution centre is located in the Jebel Ali Free Zone (JAFZA), close to DP WORLD Jebel Ali Port, one of the largest container ports in the world. From this location, the Landmark Group stores and distributes garments, furniture, toys, small goods and more to nearly 1,400 of its retail stores and thereafter directly to end consumers.

    “Landmark presented us with an opportunity to go beyond consolidating their fulfilment operations to becoming a partner in transforming their business,” said Hasan Dandashly, Dematic President and CEO. “They have experienced remarkable growth in a short amount of time to become one of the largest retailers in the Middle East, Africa, and India, supplying over 2,300 businesses in 24 countries. We take pride in being the kind of resource that Landmark would trust to streamline their operations both to meet current demand and prepare for future success.”

    A distinctive feature of the 265,000 sqm site is a pallet warehouse (43 metres high) with a silo design and up to 36,000 storage locations for receiving goods. Inventory not immediately needed for distribution are palletized, then stored and retrieved double-deep via four 41 metre stacker cranes (Model SR-U1500/1) with two telescopic forks. The climate-regulated high-bay warehouse stores temperature sensitive items and is equipped with a fire prevention system with an oxygen-reduced environment so even highly flammable goods can be stored.

    The Dematic Multishuttle® system handles faster moving goods with a patented Inter-Aisle Transfer feature that makes maximum use of space with aisle-spanning exchanges and double-deep storage. With several lifts per aisle and conductor rail-controlled shuttles for high performance acceleration and speed, one shuttle can serve between 700 and 800 storage locations. As a result, up to 15,000 totes per hour can be transported to the picking stations, making it the largest and fastest Dematic has ever installed. “With this distribution centre, we have set a logistics benchmark for the entire Middle East,” Shah said.

    The facility also offers enormous capacities for hanging textiles: The Dematic GOH system can accommodate up to 2 million garments and can achieve high throughput rates of up to 250,000 items per day.

    The overall solution has more than 200 workstations with specific applications, including value added services such as customizing goods for specific retailers by adding tags, branding or promotional offers. An 11-kilometre Dematic conveyor system for containers and pallets and a Dematic sortation system completes the operation.

    Dematic iQ software ensures smooth and optimal material flow to meet delivery commitments Landmark makes to their retailers. The software operates as a Warehouse Management System (WMS) for stock management and includes a Warehouse Control System (WCS) and a Material Flow Controller (MFC). Goods are dynamically repositioned in four automated warehouse sections and the temperature-controlled manual warehouse, based on current and forecasted demand.

    The Dematic iQ software also efficiently handles hanging and flat goods within a single system to meet customer requirements and desired sequencing. At the same time, the software ensures that the right product is at the right place at all times by balancing the workload among the subsystems. “Automation offers scalability and speed while at the same time improving work safety,” Shah said. As a result of the consolidated and automated operation, Landmark’s B2B and B2C customers can now depend on even better service.

  • PepsiCo Pilots Micro-Fulfillment Centre

    PepsiCo Pilots Micro-Fulfillment Centre

    PepsiCo today announced the launch of a micro-fulfillment center in Joliet, Illinois. A technology and approach quickly gaining ground with retailers, PepsiCo will use this strategic capability to meet eCommerce demand of our key customers and to gain important learnings through working with retail partners to build fully integrated and highly efficient solutions. This fully automated fulfillment approach improves COVID safety, reduces the costs of floorspace and expedites the picking process which allows for faster delivery and a reduction on overall delivery costs.

    “PepsiCo is one of the first CPG brands to launch an eCommerce micro-fulfillment center, and the creation of this center solidifies our commitment to making the necessary investments to continue to stay ahead of the growing online consumer demand. Through collaboration with our retail partners, we are creating an end to end solution that empowers us collectively to enhance our operations with applied insights. The goal is getting PepsiCo products in consumers’ hands and delivering more smiles as quickly as possible.”

    – Vince Jones, Head of eCommerce, PepsiCo

    PepsiCo’s solution is powered by leading automation supplier Dematic due to their broad experience and ability to meet PepsiCo’s world-class standards. Initial tests show the high level of automation provided on-location allows PepsiCo to service 7.5x more units an hour than a traditional ecommerce warehouse operation.

    “We feel very good about where we are and continue to remain focused on our capabilities and the consumer,” said Jones. “When you look at what we’ve accomplished in the five years since PepsiCo started its eCommerce presence, retailers understand the value we bring in augmenting their operations to deliver great consumer experiences.”

  • Dematic to Commission New Automated National Distribution Centre for Woolworths in Sydney

    Dematic to Commission New Automated National Distribution Centre for Woolworths in Sydney

    Dematic today announced it has been selected by Primary Connect — the supply chain arm of Australia’s largest supermarket, Woolworths Group — to supply a state-of-the-art automated fulfillment system for the new National Distribution Centre (NDC) in Moorebank Logistics Park, Sydney. 

    Dematic, a global leader and innovator in warehouse automation, has a long history with over 50 years presence in Australia serving the supply chain industry. “Our local capability with over 600 employees and a manufacturing facility in Belrose, Sydney, ensures we continue to provide quality service and systems to our customers,” said Michael Jerogin, CEO of Dematic APAC. “We are very proud to be a trusted partner of Woolworths and thrilled to be building on this partnership by playing a key role in Woolworths’ automation strategy.” 

    The Dematic solution for the new NDC will build store-friendly pallets for Woolworths’ retail stores. The Flexible Mixed Case Order Fulfilment system, powered by the Dematic iQ Warehouse Management System (WMS), will handle 9,000+ products from 900 suppliers, delivering daily to over 1,000 stores nationally. 

    The 40,700 square metre Moorebank NDC is planned to feature wall-to-wall automation, providing the flexibility to cater for seasonal and other peaks in demand, such as those experienced during the COVID-19 pandemic. It is designed to deliver store orders, catering for Woolworth’s expected growth with built-in scalability and modularity. 

    The transport advantages alone are expected to provide benefits to Woolworths, helping to remove at least 26,000 truck movements between Woolworths facilities from New South Wales roads annually. 

    “The investment at Moorebank is designed to transform the way we serve our stores, strengthen our network and deliver on our ambition to create Australia’s best food and grocery supply chain,” said Paul Graham, Primary Connect Managing Director and Woolworths Group Chief Supply Chain Officer. 

    “Cutting-edge automation will build tailored pallets for specific aisles in individual stores — helping us improve on-shelf product availability with faster restocking, reducing congestion in stores and enabling a safer work environment for our teams with less manual handling. 

    “We expect the new facilities to also help us progress our localised ranging efforts, with the ability to hold thousands of additional products centrally than we can in our existing facilities.” 

    Pas Tomasiello, Senior Director – Integrated Systems, Dematic and his team have worked closely with Woolworths Supply Chain Development Team to optimise and leverage the full scalability of the Dematic systems. 

    “The new facility is designed to help Woolworths carry a higher range of slow-moving packaged products much more efficiently in a centralised location, rather than being spread across multiple sites,” explained Pas. “Consolidation, coupled with advanced automation, will allow Woolworths to achieve new volume milestones and make significant gains in the speed and accuracy of deliveries to stores across the nation.” 

    The Dematic iQ WMS will interface into Woolworths’ systems and provide Industry 4.0 DC capabilities with system interconnectivity, data-driven intelligence and decision support tools, delivering enhanced DC operations with faster insights and decision capabilities. 

    The Moorebank NDC is scheduled to be operational late 2023. 

    For more information about Dematic, visit dematic.com, check out the Dematic Connections blog, or follow us on LinkedIn, Facebook and Twitter. 

    About Dematic 

    Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centres, manufacturing facilities and service centres located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation. 

    Media Contacts: 

    Philip Makowski 

    Director Marketing APAC 

    Philip.Makowski@dematic.com 

    Kristen Delphos VP, Head of Global Marketing & Communications Kristen.Delphos@dematic.com 

    Dematic Pty Ltd 

    24 Narabang Way 

    Belrose NSW 2085 

    +61 2 9486 5555 

    dematic.com 

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  • Dematic Awarded Automation Project for Two Americold Temperature-Controlled Warehouses

    Dematic Awarded Automation Project for Two Americold Temperature-Controlled Warehouses

    Dematic announced today it has been awarded an automation project for two temperature-controlled warehouses with Americold, a leading temperature-controlled infrastructure and supply chain solutions and services company, to improve efficiency for a major grocery retailer in the U.S.

    The Dematic integrated solution includes goods-in receiving, automatic delayering, tray handling, sortation, automatic pallet building, dispatch trailer sequencing and ergonomic case picking. The solution will feature both a Dematic high-bay unit load AS/RS for pallets and the Dematic Multishuttle® for case buffering and sequencing. The combination of these technologies, managed and operated by Dematic software, creates the most effective compact mixed-case handling solution on the market.

    “At Americold we have a unique lens into the temperature-controlled supply chain. To help us offer world-class service to our customers, we were seeking an automation partner to facilitate the future hyper-connected, enabled supply chain in retail fulfillment,” stated David Stuver, Executive Vice President of Supply Chain Solutions at Americold. “With large-scale global capabilities and innovative automation solutions, Dematic is an ideal partner to help us create state-of-the-art facilities that will help Americold transform the supply chain.”

    The new facilities will be true four-wall automated solutions with automated mixed-case palletising systems to ensure cube optimisation improvements. Highly efficient packing will mean fewer trucks needed for delivery, and shelf-ready pallets will allow for the quickest possible stocking of store shelves.

    Bernard Biolchini, CEO, Dematic Americas stated, “The Dematic Center of Excellence for Grocery worked in true partnership with Americold to develop the right solution. These fully automated facilities, powered by Dematic iQ software, will provide immense operational flexibility, supporting an omnichannel experience and multi-channel growth.”

    About Dematic

    Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centres, manufacturing facilities and service centres located in more than 25 countries, Dematic’s global network of 8,000 employees have helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, a global leader in industrial trucks, supply chain solutions and related services, and a leading provider of warehouse automation. 

    About Americold Realty Trust

    Americold is the world’s largest publicly traded REIT focused on the ownership, operation, acquisition and development of temperature-controlled warehouses. Based in Atlanta, Ga., Americold owns and operates 183 temperature-controlled warehouses, with over 1 billion refrigerated cubic feet of storage, in the United States, Australia, New Zealand, Canada and Argentina as of March 31, 2020. Americold’s facilities are an integral component of the supply chain connecting food producers, processors, distributors and retailers to consumers.

     

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  • Dematic Powers the Future of Commerce with Launch of Micro-Fulfilment Solution, first system for Meijer

    Dematic Powers the Future of Commerce with Launch of Micro-Fulfilment Solution, first system for Meijer

    “We’re driven to make shopping at Meijer easy and convenient, so micro-fulfilment is another way our company is leaning into the future of retail. This micro-fulfilment technology will allow us to maximise space in our stores, help us expand our online shopping options and ultimately keep pace with consumer demand for personalized shopping solutions that puts their shopping preferences first.”

    Sid Handa, Director of Strategic Supply Chain Initiatives for Meijer

    Logistics automation innovator Dematic has launched its micro-fulfilment solution, designed to help retailers across industries address increased consumer demand for rapid online order fulfilment in a small footprint. The Dematic solution empowers customers with high throughput requirements to maximise space and achieve profitability with e-commerce ordering, ultimately, advancing their omni-channel distribution strategy to give customers what they want when they want it with one-hour fulfilment.

    Dematic’s micro-fulfilment solution implements a compact, automated goods-to-person shuttle system within a section of a retail store, dark store or urban fulfilment centre, in an area as small as 1,000 square metres. Automation enables the retailer to pick and process orders approximately ten times faster than the manual in-store method. Inventory information is available in real time and accuracy is near perfect, which results in satisfied customers who can pick up their order within one hour of placement. Orders can also be transferred to other stores or delivered directly to the consumer.

    Dematic Micro-Fulfilment Advantage:

    • Rapid picking and processing of orders: one-hour fulfillment
    • Installation in as little as 12 weeks
    • Configuration into footprints as small as 1,000 sqm
    • Industry standard-setting technology: Dematic Multishuttle and Goods-to-Person picking solutions
    • Cold zone environment capabilities
    • A global footprint that enables implementation at scale
    • Unmatched 24x7x365 local customer service

    The Dematic Micro-Fulfilment Difference

    Integrating the power of intelligent automation and human expertise, the Dematic Micro-Fulfilment solution is a combination of automated technology and proprietary Dematic iQ software. The software provides seamless integration with inventory management, warehouse and ERP systems so that all stores, distribution centres and corporate offices are networked on the same platform.

    With the ability build and install in as quick as 12 weeks, the Dematic Micro-Fulfilment solution is designed to be implemented close to the end consumer and is configured to fit into small footprints – in the back of a retail store, in a nearby dark store or urban fulfilment centre. Such close proximity enables retailers to better utilise and maximise space, making one-hour fulfillment possible while increasing profitability.

    Dematic’s Micro-Fulfilment solution leverages proven technology like the Dematic Multishuttle and Goods-to-Person Picking solutions that have set industry standards for decades. Additional features that differentiate the Dematic Micro-Fulfilment solution from existing offerings include:

    • Cold zone environment capabilities with ambient, chilled and frozen temperature zones
    • A regional and global footprint that enables implementation at scale, making it possible for customers to install multiple micro-fulfilment solutions at once, at locations worldwide and across Asia
    • Unmatched 24x7x365 customer service with local operations in over 25 countries, supporting scale at speed

    “Dematic has been leading intralogistics innovation and invention for 200 years. We’ve helped automate some of the world’s biggest distribution centres, and now we have a creative solution that truly optimises the smaller footprints found in the backs of retail stores — our expertise in automation and our scale gives us a real advantage. The global effort to bring a Dematic Micro-Fulfilment solution to life in less than six months is proof of that,” said Hasan Dandashly, CEO, Dematic. “Micro-fulfilment is a demonstration of our mission to power the future of commerce, and we aim to set a new standard for order fulfilment, together with our customers.”

    Leading U.S. Grocer Inks Deal for Immediate Installation

    Dematic has a customer installation already in progress with Meijer, a leading U.S. retailer credited with pioneering the modern supercentre concept.

    Grocery Is Just the Beginning

    Dematic’s highly configurable system can accommodate the Stock Keeping Unit (SKU) capacity and order volume required by today’s grocers and wholesalers, but it also has application for apparel, auto parts, consumer electronics, sporting goods, industrial supplies and department stores that are re-purposing retail store space.

    The Dematic Micro-Fulfilment solution addresses supply chain and distribution challenges now inherent to grocers as well as retailers of all sizes and across markets. This includes:

    • Anchoring online and in-store fulfilment from the back of a retail store — creating a true backroom — or from nearby urban fulfilment centres and dark stores, all in much closer proximity to consumers than remote distribution centres.
    • Optimising omni-channel distribution by more effectively using existing real estate for online order assembly, allowing retail consumers to pick up online orders at the closest retail store or service centre, or receive it using a delivery service to their home.

    The Dematic Micro-Fulfilment solution is now available to customers worldwide. Follow along with Dematic micro-fulfilment news and developments on the Dematic blog, as well as on LinkedIn, Facebook and Twitter.

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  • KION Group completes acquisition of Dematic

    KION Group completes acquisition of Dematic

    “Today marks the dawn of a new era for the KION Group, Dematic and our customers,” said CEO of the KION Group, Gordon Riske. “The transaction brings together the world’s most profitable manufacturer of forklift trucks and warehouse technology with one of the largest and fastest-growing warehouse automation and software solutions providers. Our combined global presence, intelligent and tailored material handling as well as comprehensive automation and software technology solutions, plus now more than 30,000 dedicated and highly skilled employees will enable us to deliver even more value for our customers.”

    The new Dematic operating unit will be led by John Baysore, previously CEO of Dematic North America, who will hold the role of president and CEO and has a proven track record in growing supply chain solutions business.

    “At Dematic, we are proud to move forward as part of the KION Group, which even better positions us to assist our customers with supply chain performance. The newly established solution portfolio affords our customers the ability to accommodate their ever changing business requirements and will dynamically optimize their warehouse and distribution functions,” said John Baysore. “The market for system solutions is expected to grow by around 10 percent per year in the medium term. We have the innovative technology, software expertise and global network to meet the supply chain requirements of the future, such as those resulting from the rapidly growing e-commerce sector and the many other vertical markets we serve.”

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