Retail News CRM

Tag: dialog

  • Dialog Completes Sri Lanka’s First Live 5G VoNR Trial

    Dialog Completes Sri Lanka’s First Live 5G VoNR Trial

    This trial showcased a fully native 5G voice experience with uninterrupted connectivity. Expanding on its innovative work in 5G technology, Dialog had previously conducted a lab-based VoNR proof of concept (PoC) in 2023 using a PoC Core setup.

    This recent achievement on Dialog’s live 5G standalone (5G SA) core network demonstrates the practicality of VoNR services in real-world scenarios. VoNR offers clearer voice quality, faster call connections, and enhanced security compared to older 2G/3G or VoLTE services. It also paves the way for future features, such as 5G New Calling (5G NC), and boosts network efficiency by utilizing 5G spectrum more effectively.

    Ranga Kariyawasam, Group Chief Technology Officer of Dialog Axiata PLC, stated, “This milestone highlights Dialog’s dedication to advancing Sri Lanka’s 5G technology. Successfully testing VoNR on our live 5G network brings us closer to fully utilizing next-generation connectivity, providing seamless, high-quality voice services over 5G.”

    This achievement adds to Dialog’s list of 5G accomplishments, including the first 5G trial network in the region, the initial 5G SA network trial, Sri Lanka’s first standards-based 5G fixed-wireless pilot transmission, and its achievement of over 6 Gbps on its 5G-Advanced trial network. These milestones showcase the potential of next-generation 5.5G technology. Dialog remains committed to leading technological advancements, speeding up the adoption of next-generation connectivity, and bringing ‘The Future. Today.’ to Sri Lanka.

    Lees ook:

  • Dialog Axiata announces 5G pilot service

    Dialog Axiata announces 5G pilot service

    Sri Lanka’s Dialog Axiata has launched what it says is South Asia’s first fully standards based 5G pilot service in collaboration with Huawei.

    The successful demonstration involved the use of the operator’s Huawei-based RAN and core network with the most current 5G non-standalone architecture to transmit data to a 5G smartphone.

    Dialog Axiata group chief executive Supun Weerasinghe said the trial marks another step towards the operator’s introduction of 5G in the region. The operator has to date upgraded over 20% of its base stations to support Massive MIMO technology, giving them 5G ready status.

    “The success of South Asia’s first demonstration of a mobile 5G service is yet another milestone following our launch of a fully functional pre-commercial 5G network and builds on our significant investments into high speed broadband network infrastructure in Sri Lanka,” he said.

    “Dialog will continue to deliver on its promise of delivering the future today by leveraging the unique capabilities of 5G technology, to spearhead the country’s transformation into a regional technology hub.”

    Dialog Axiata launched its pre-commercial 5G network at the end of last year, demonstrating South Asia’s first fully functional and standards compliant 5G transmission using commercial grade base stations.

  • Dialog Axiata to establish 5G innovation center

    Dialog Axiata to establish 5G innovation center

    Sri Lanka’s Dialog Axiata has teamed up with Ericsson to establish the market’s first 5G innovation center.

    The new center will seek to encourage Sri Lankans to develop innovative IoT and ICT technologies and solutions. It will engage in collaborative research with local universities and global institutions.

    Researchers and entrepreneurs will be able to use the center’s facilities to design and develop prototypes and conduct verification testing. Developers, academics and ecosystem partners will also be able to test 5G capabilities on-site.

    The center will be backed by investments of over 500 million rupees ($2.89 million) in connectivity, equipment and infrastructure, the two companies said.

    “The 5G Innovation Center is another milestone in Dialog’s Technology leadership as we prepare to commercially launch 5G, ahead of the rest of South Asia,” Dialog Axiata group CEO Supun Weerashinghe said.

    “5G sets a capable environment to help fast track IoT developments along with next generation video and robot/manufacturing automation. Advancing the transformational technology of 5G in Sri Lanka will enable exciting possibilities across education, health, agriculture and manufacturing and also harness entrepreneurship and provide a springboard for in-country talent.”

    Lees ook:

  • Dialog Axiata launches VoWiFi

    Dialog Axiata launches VoWiFi

    Sri Lanka’s Dialog Axiata has launched what it says is the nation’s first voice over Wi-Fi calling service. The operator’s VoWiFi service does not require a third party app to be installed and allows calls to be received over Wi-Fi as if they were standard incoming calls. Dialog Axiata is offering five Huawei smartphones that support the VoWiFi service, and plans to extend it to other VoWiFi supported handsets from Samsung, Apple and other vendors in the near future.

    “Dialog is committed to delivering the latest in technology and connectivity to all Sri Lankans, and VoWiFi is another key step in offering next generation solutions to our customers,” Dialog Axiata CTO Pradeep De Almeida said.

    “We started this journey by enhancing the infrastructure in our network and migrating to a new state-of-the-art core network. For our customers, this means a better experience through greater agility and flexibility.”

    Lees ook:

  • Dialog Axiata consolidates billing with Netcracker platform

    Dialog Axiata consolidates billing with Netcracker platform

    Dialog Axiata has expanded its partnership with Netcracker by using Netcracker’s Customer Billing Management solution to consolidate billing across all lines of business into a single platform.

    This expansion will bring Dialog’s retail and enterprise fixed-line subscribers onto Netcracker’s BSS, which already bills for Dialog’s GSM, digital TV and Wi-Fi lines of business.

    The consolidation of all billing processes onto Netcracker’s solution will enable Dialog to open new revenue opportunities by offering converged services that span across several lines of business.

    The solution will also help Dialog deliver a better customer experience, bring new services to market faster and reduce opex due to the need to manage fewer systems.

    “Consistency across all lines of business and minimizing the number of systems required enables us to offer new digital services faster and provide innovative bundles that our customers expect,” said Anthony Rodrigo, group CIO at Dialog.

    Loh John Wu, SVP and GM of APAC at Netcracker, said the expanding market for digital services is encouraging service providers around the world to consolidate and streamline processes, systems and applications that may have been traditionally separated.

    “Our expansion with Dialog underscores this trend and validates our ability to enable the operational transformation required when becoming a digital service provider,” said Loh.

    Lees ook:

  • Dialog Axiata lifts FY16 profit by 74%

    Dialog Axiata lifts FY16 profit by 74%

    Sri Lanka’s Dialog Axiata boosted its net profit for FY16 by 74% year-on-year to 9 billion rupees ($59.4 million), recording strong growth across all its business segments.

    The operator reported total revenue of 86.7 billion rupees, up 17% year-on-year, with revenue from its core business increasing 16% to 73 billion. Mobile customers increased to 11.8 million.

    Dialog Broadband Networks revenue grew 28% to 9.3 billion rupees, but the division’s net loss more than doubled to 385 million rupees due to higher depreciation and finance costs.

    Dialog Television revenue meanwhile grew 5% to 6.1 billion rupees, but its net loss also more than doubled to 644 million rupees.

    The group’s total capex for the year reached 23.2 billion rupees, representing a capex to revenue ratio of 27%. The bulk of spending went towards investments in high speed broadband infrastructure aimed at strengthening Dialog’s position in Sri Lanka’s broadband sector.

    For the fourth quarter, Dialog reported a 5% increase in revenue growth to 7.4 billion rupees. The company attributed the slower growth to the reintroduction of Sri Lanka’s value added tax at the start of November.

    Net profit for the quarter meanwhile declined 56% quarter-on-quarter to 1.3 billion rupees, due to lower pre-tax earnings, increased depreciation and higher non-cash forex losses.

    Lees ook:

  • Dialog Axiata revenue grows 19% in 9M16

    Dialog Axiata revenue grows 19% in 9M16

    Sri Lanka’s Dialog Axiata has reported a 19% increase in revenue for the first nine months of the year to 64 billion rupees ($430.9 million) as a result of a temporary suspension of value-added tax (VAT) and strong growth momentum across the operator’s business.

    Net profit for the period grew 71% to 7.8 billion rupees as a result of improving profit margins and significantly lower forex losses.

    Dialog Axiata increased its mobile subscriber base by 10% year-on-year to 11.3 million, mostly from prepaid services. The company also recorded 43,000 net additions to its subscription TV service.

    Broadband revenue for the nine-month period grew 27% to 6.76 billion rupees, but the broadband segment recorded a net loss of 62 million rupees due to aggressive fixed LTE and fiber expansion.

    Total group capex for the nine months reached 12.7 billion rupees, with the high-speed broadband investments dominating spending.

    Blended ARPU grew 3.8% during the third quarter to 406 rupees, while average minutes of use edged up by 1 minute to 133.

    Lees ook: