Tag: emerging

  • Starbucks and Luckin Coffee Boost Sales in China by Targeting Emerging Smaller Cities

    Starbucks and Luckin Coffee Boost Sales in China by Targeting Emerging Smaller Cities

    The operations of American beverage titan Starbucks in China have recently shown signs of resilience, reporting flat same-store sales for the quarter ending March 30. This performance stands in stark contrast to an 8% decline in the same category for the year ending September 29. Notably, the company’s operating revenue rose by 5% year on year, reaching an impressive US$740 million in the latest quarter.

    Starbucks’ Strategy Shines Through

    Richard Lin, chief consumer analyst at SPDB International, praised Starbucks’ strategy of exchanging lower ticket sizes for increased transaction volumes. According to Lin, this reflects the company’s determination to protect its market share amidst ongoing price competition in China. Over the past year, Starbucks has poured significant resources into expansion, adding 665 new stores to its network, bringing its total to 7,758 outlets and solidifying its status as the largest non-U.S. market for the brand.

    Luckin Coffee’s Bold Moves

    In the race for coffee supremacy, Luckin Coffee, Starbucks’ chief competitor, is making notable strides as well. The company’s operating revenue jumped by a staggering 41% in the first quarter to CNY 8.9 billion (approximately US$1.2 billion), with net profits of CNY 737 million reversing a loss from the same period the previous year. Luckin also expanded aggressively, adding 1,743 stores across China and reaching a total of 24,097 locations. Same-store sales at its company-operated sites increased by 8%, driven by a strategic focus on afternoon tea products designed to attract a broad customer base.

    Analysts from China Merchants Securities have observed that Luckin’s store expansion has surpassed expectations, coupled with rising customer spending. With their stable supply chain and cost advantages, the company is poised to continue capturing market share, despite some short-term increases in coffee bean prices.

    Emerging Markets: The Untapped Goldmine

    The growth narrative doesn’t end with the major cities. A burgeoning trend is evident as data reveals that smaller cities in China are emerging as surprising growth hubs for beverage chains, eclipsing their larger counterparts in growth potential. Over the past year, more than 66,900 coffee shops opened, with remarkable growth in “new first-tier” cities—urban locales that are increasingly asserting their influence on the national stage. Chengdu, for instance, witnessed the launch of nearly 2,000 new coffee shops, while Hangzhou added over 1,700 to its burgeoning coffee scene.

    Interestingly, third-tier cities and smaller towns are now home to almost 45% of China’s coffee shop population. Recent findings from shopping platform Meituan highlighted a staggering 97% increase in coffee orders in these less urbanized areas, accompanied by a 159% rise in coffee shop numbers.

    As Lin pointed out, while the coffee market in higher-tier cities nears saturation, the lower-tier markets represent fertile ground for expansion. He believes that as chains keep prices affordable, they will cultivate a new generation of coffee drinkers who are eager to learn more about their brews.

    With China’s coffee industry boasting a market value of CNY 624 billion in 2024, projections indicate that this figure could skyrocket to CNY 1 trillion this year, presenting a tantalizing vista for both established players and eager newcomers alike.

    Questions & Answers

    What contributed to Starbucks’ stable performance in China?
    Starbucks has adopted a strategy of lowering ticket sizes to boost transaction volume, which has helped maintain its market share amid fierce price competition.

    How has Luckin Coffee fared against Starbucks?
    Luckin Coffee has experienced impressive growth, achieving a 41% increase in operating revenue, and reversing previous losses through aggressive expansion and innovative product offerings.

    What trends are emerging in China’s coffee market?
    Smaller cities are rapidly becoming more significant players in the coffee market, demonstrating higher growth rates in both coffee shop openings and consumer demand than their larger urban counterparts.

  • Mobile financial services booming in emerging markets

    Mobile financial services booming in emerging markets

    The total transaction value of mobile financial services in emerging markets will reach $500 billion in 2021, up from $198 billion in 2016, Juniper Research estimates.

    The estimates include revenue from domestic money transfers, deposits on loans, insurance products, and savings accounts.

    The research argues that by introducing insurance offerings, operators had the opportunity to substantially reduce churn levels.

    It cited the example of Telenor Suraksha life insurance scheme in India, which has seen nearly 50% of its 45 million user base sign up since its December 2015 launch.

    “The model underpinning the Surakhsa scheme – requiring consumers to top-up airtime on a monthly basis to receive the insurance cover – should be widely replicated. It enables operators to maintain average revenue levels within low-income, low-ARPU prepaid environments and allows consumers to reap the benefits of micro-insurance cover,” said Lauren Foye, research analyst, Juniper Research.

    However, the research cautioned that a key challenge would be tailoring financial service products to the needs of individual markets. It cited the case of several early implementations of mobile financial services in markets such as India, the Philippines and Nigeria achieving limited adoption where products were often ill-suited to their target audience.

    Opportunity in New Markets

    The research also highlighted the Asia-Pacific as a region which, while currently under-served due in part to the complexity of national regulations, has strong potential for future product launches.

    Whilst restrictions have been in place previously, largely due to cultural beliefs, Juniper found that attitudes are changing in under-served regions, with Indonesia acquiring its first ever microloans product Kashmi in 2017.

    Additionally, specialized products have been launched to address religious requirements, such as Achuwat in Pakistan which provides interest free loans to meet Sharia requirements.

  • Ericsson, HomeSend team for remittance in emerging markets

    Ericsson, HomeSend team for remittance in emerging markets

    HomeSend and Ericsson have teamed up to accelerate the adoption of international remittances via mobile across emerging markets.

    With the partnership, 50 million Ericsson-powered mobile wallet users are expected to benefit from access to international payment services via HomeSend’s network of money transfer operators (MTOs).

    The Ericsson Wallet Platform is now certified by HomeSend, a joint venture between Mastercard, eServGlobal and BICS that aims to bridge the gap between financial institutions, non-financial entities and mobile network operators.

    The HomeSend-Ericsson partnership aims to give financial service providers a low-cost, simple and fast way to connect the HomeSend global money transfer hub with Ericsson’s mobile money offering around the world. With this, mobile money users are expected to be able to enjoy new levels of flexibility, choice and value.

    Ericsson’s Mobile Financial Services solutions now also include Ericsson interconnect, the company’s cloud-based financial transactions switching and mediation service, which aims to extend reach to Financial Services providers using any wallet or mobile banking platform.

    “The partnership represents HomeSend’s continuing commitment to displace cash and facilitate electronic payments, advancing financial inclusion in the new global economy,” said Stephen Doyle, CEO, HomeSend. “Millions of new unbanked consumers will gain improved access to digital inflows from friends and relatives, as we continue to advance toward a fully open ecosystem for global mobile money remittances.”

    In 2016, the World Bank expects remittances to reach over $600 billion, with more than $440 billion being sent to developing countries. The partnership aims to bridge the gap between finance and telecommunication service providers, enabling mobile wallet users to send and receive money from their family abroad through their mobile phones, while enabling financial institutions to offer their customers the convenience of digital money transfers regardless of their location or that of the recipient.

    “By enabling fast, secure integrations to HomeSend’s remittance hub, we are providing growth opportunities for our customers,” said Peter Heuman, head of Ericsson Mobile Financial Services.

    “Integration with the HomeSend Hub connects Ericsson mobile wallet powered financial service providers, and potentially other financial service providers, to a global network of financial institutions and MTOs. This represents a major advance in helping to grow mobile financial services ecosystems whilst supporting financial inclusion.”