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Tag: enhances

  • Google Chrome Enhances User Experience with Game-Changing Vertical Tabs and Full-Page Reading Mode

    Google Chrome Enhances User Experience with Game-Changing Vertical Tabs and Full-Page Reading Mode

    Google has introduced two new features to its Chrome browser, aiming to elevate the user experience. These additions, which include vertical tabs and a full-page reading mode, have been available on other browsers, but Chrome users can now avail of these options.

    Introduction of Vertical Tabs

    Google’s Chrome browser now supports vertical tabs, a feature that arranges open tabs in a sidebar format rather than a row at the top. While previously available through advanced settings in recent Chrome builds, the feature is now easily accessible to all users. The “Show Tabs Vertically” option can be activated by right-clicking on any Chrome window.

    This new perspective offers an organized list of tabs on the side, effectively moving the address bar higher up in the window. This adjustment allows for additional vertical space for browsing. Furthermore, this innovative feature makes navigating through tabs significantly easier, making it an appealing addition for power users.

    One can further customize their browsing experience by diminishing the tabs sidebar to display only the websites’ favicons. This option virtually eliminates the Chrome interface, thus promoting a minimalist user experience.

    Full-Page Reading Mode

    The second feature that Google has introduced is a comprehensive page reading mode. As the name suggests, this mode eliminates any unnecessary elements on a webpage, thus creating a more reader-friendly view.

    Users can activate this mode by right-clicking on a page and selecting the “Open in reading mode” option.

    Keeping Pace

    The concept of vertical tabs is not a novel one. They have gained popularity through other modern web browsers that adopt a more minimalist approach. However, Google’s introduction of this feature allows users to maximize their horizontal screen space more efficiently, providing more room for vertical scrolling.

    The vertical tabs feature has been a significant factor in retaining users for competing browsers. Its ease of navigation and efficiency are touted as major benefits.

    With these new additions, Google hopes to replicate this success and potentially re-attract users who have migrated to other browsers.

    Questions & Answers

    How can I activate vertical tabs on Google Chrome?
    You can activate vertical tabs by right-clicking on any Chrome window and selecting the “Show Tabs Vertically” option.

    What is the new reading mode feature on Google Chrome?
    The new reading mode feature eliminates unnecessary elements on a webpage, thus creating a more reader-friendly view. This mode can be activated by right-clicking on a page and selecting the “Open in reading mode” option.

    What benefits do vertical tabs offer?
    Vertical tabs offer a more organized, efficient browsing experience by providing a list of tabs on the side rather than the top. This adjustment allows for additional vertical space for browsing and promotes ease of navigation.

  • OCBC Enhances Customer Security with Innovative In-App Calling Feature to Combat Rising Fraud

    OCBC Enhances Customer Security with Innovative In-App Calling Feature to Combat Rising Fraud

    Singapore’s OCBC bank is set to introduce a secure in-app calling feature across its retail and business banking platforms. This move comes as a response to a significant increase in scams involving impersonation and a decreasing faith in traditional phone-based verification systems.

    Introducing In-App Calls

    OCBC’s new in-app calling feature will be incorporated into its digital banking apps. This feature offers customers a safer, more convenient way of contacting the bank’s customer service center, particularly for those travelling overseas. Users will be able to avoid international dialing charges thanks to this feature.

    The feature will be made progressively available to retail customers starting November 2025, following its initial rollout to corporate users via the OCBC Business app in June 2025. This development is highly relevant considering the bank handles over 8,000 calls from overseas customers each month.

    Moving Away from SMS OTPs

    As the entire industry begins to shift away from SMS One-Time Passwords (OTP), OCBC recognizes the increasing threats posed by scammers who exploit phishing techniques and social engineering attacks. The availability of personal data online has also compromised the effectiveness of traditional security questions.

    To provide a more secure communication channel, OCBC will route calls directly through its authenticated app environment. This environment is secured using biometrics or access credentials and a digital or hard token. Security questions will only be used for high-risk transactions.

    Expansion to Outbound In-App Calls

    OCBC plans to extend the in-app calling feature to outbound calls by the first half of 2026. This will allow contact center and anti-fraud teams to connect with both retail and business customers via the secure app environment.

    Impersonation scams have become a significant concern in Singapore, especially those involving government officials. The use of in-app calls can help users distinguish between legitimate outreach and fraudulent calls as they are significantly more challenging for scammers to mimic.

    Enhancing OCBC’s Digital Security Framework

    The introduction of the in-app calling feature is part of OCBC’s wider strategy to bolster trust and safety in digital banking. This strategy spans across retail, SME, and corporate segments.

    As scams become more sophisticated and tactics more inventive, banks in Singapore are speeding up their transition away from vulnerable verification methods. They are working towards strengthening secure, app-based ecosystems to ensure customer safety and trust.

    Questions & Answers

    What is the purpose of OCBC’s new in-app calling feature?
    The new in-app calling feature is designed to provide customers with a safer and more convenient way to contact the bank’s customer service center, particularly for those travelling overseas.

    When will the in-app calling feature be available to retail customers?
    The in-app calling feature will be made progressively available to retail customers starting from November 2025.

    How does the in-app calling feature enhance security?
    The in-app calling feature enhances security by routing calls directly through an authenticated app environment, secured using biometrics or access credentials and a digital or hard token. Security questions will only be used for high-risk transactions.