Tag: Forever New

  • Forever New Reaches $400 Million Turnover as Global Sales Match Australia

    Forever New Reaches $400 Million Turnover as Global Sales Match Australia

    Australian womenswear retailer Forever New lifted annual group turnover to approximately $400 million, driven by international store expansion across Asia, North America and the Middle East. Revenue outside its domestic home market now accounts for half of total group sales, up from an aggregate turnover of $270 million in fiscal 2019.

    Group founder and chief executive Dipendra Goenka confirmed the figures as the Melbourne-based brand completed its twentieth year of trading. The business operates roughly 466 retail doors, concessions and outlets across 24 countries, managed alongside managing director Carolyn Mackenzie. Trading showed improved momentum across Australian stores in the second half of the year, while India, South Africa, Canada and the United Kingdom posted positive trading contributions.

    Shifting revenue beyond domestic territory

    For fashion retailers founded in Australia, crossing the $400 million threshold while generating half of that turnover overseas is an uncommon outcome. Mid-market apparel brands from Melbourne and Sydney frequently stumble when trying to duplicate local shopping mall formats offshore, caught out by opposing seasonal cadences, aggressive rent demands, and supply chain bottlenecks. Forever New counteracted those hazards by designing dual-hemisphere collections and relying on department store concessions before committing capital to full retail leases.

    The commercial risk now sits in margin retention across overseas wholesale partnerships. Concession networks and digital platforms offer fast unit volume, but they extract steep commissions and restrict discounting flexibility when inventory builds up. Competitors targeting identical mid-market demographics have struggled to protect full-price sell-through rates across India and the Middle East, where local department operators command premium mall space and dictate floor productivity terms. The company must keep production volumes tightly matched to regional sell-through curves to avoid eroding margins.

    Sourcing and seasonal coordination present an ongoing operational test. Running physical networks across both Northern and Southern hemispheres requires staggered factory bookings, separate fabric allocations, and split shipping schedules. Retailers that misjudge the volume balance between winter collections in Canada and summer deliveries in Australia face discounting stock before full margin realization takes place.

    Broadening wardrobes beyond occasion dressing

    Product mix adjustments run parallel to the geographic rebalancing. The company built its initial customer base around formal dresses and event wear, but commercial leadership is intentionally reallocating store space to everyday office wear, knitwear, jackets, tailored separates and casual apparel. Internal customer data showed that shoppers unfamiliar with the label still view it purely as an events destination, leaving regular wardrobe categories undersold.

    Occasion dressing delivers high average transaction values but creates lumpy, seasonal foot traffic linked to spring racing and wedding calendars. Transitioning the range toward weekly office wear and casual layers increases repeat customer visits, providing steady store receipts across historically quiet months. Multi-brand department store partners such as Nordstrom and Bloomingdale’s also demand steady replenishment rhythms that single-purpose party wear cannot sustain.

    Format testing and the US standalone entry

    North America serves as the immediate testing ground for the brand’s standalone store model outside its traditional Commonwealth footprint. Trading as Ever New in select international markets, the company launched a dedicated direct-to-consumer online store and a digital partnership with Bloomingdale’s in April 2026. Those platforms build upon existing Nordstrom concession counters and lead into the opening of the retailer’s first standalone American store, located in Texas.

    Store formats under evaluation across global territories range from large flagship units down to compact, curated boutiques intended to maximise revenue per square metre. Management maintains that rapid footprint additions will remain secondary to unit profitability. As Goenka stated:

    “The objective is not to chase a large store count immediately, but to establish a profitable and scalable foundation for the next phase of growth”

    Pruning mature stores for network productivity

    Founded in Melbourne in 2006, Forever New expanded through regional shopping centres across Australia before opening stores in New Zealand, South Africa and India over the following decade. Group turnover stood at approximately $270 million in fiscal 2019, prior to pandemic trade interruptions that compelled store portfolio reviews and accelerated digital concessions. Marking its two-decade milestone on October 13 at The Cutaway in Barangaroo, Sydney, executive leadership outlined a three-year plan to reshape retail real estate.

    Over the coming three-year period, management will review Australian locations to close shopfronts that do not meet store productivity benchmarks. That network trimming is intended to redirect working capital toward store additions in India, the Middle East and North America, where the initial trading numbers from the Texas opening will determine the pace of future standalone roll-outs.

  • Forever New furthers international plans with new website

    Forever New furthers international plans with new website

    Australian fashion retailer Forever New has today relaunched its international website, servicing 19 countries including Malaysia, Hong Kong, China, the UK and parts of Europe.

    Customers will be redirected from the brand’s Australian site from today.

    “We are proud of Forever New’s ever-growing international presence and thrilled to be able to expand our offering to new countries via our international website,” Forever New MD Carolyn Mackenzie said.

    The website relaunch follows success in Europe online and in department stores such as Debenhams, House of Fraser and Fenwick, and the US, where it trades under the name Ever New in its own stand-alone stores and with concession partners.

    Earlier this year Mackenzie said the business started a global web ‘replatform’ project in 2018 to replace legacy systems, which were limiting the brand’s agility.

    “Systems were previously bolted on as we went along, and it didn’t give us the flexibility we needed to accelerate some of the new omnichannel experiences we could put in,” MacKenzie said.

    “Our new site is about taking Forever New to customers around the world, including Turkey, Germany, Ireland, and Portugal. The site will give us the ability to become truly omnichannel. That’s the strength of Forever New – with a good platform, you can bring things like True Fit and order-in-store to life and link digital and physical together. It becomes so much more powerful than having just one on their own.

    “If it’s as strong as our site in Australia, it’ll be really good for the business.”

  • Forever New grows US presence

    Forever New grows US presence

    Australian womenswear brand Forever New has launched a standalone e-commerce site in the US, catering to increased demand from local customers with around 50 new products dropping online every week.

    The website marks an expansion of the brand’s presence in the US, where it currently sells through Nordstrom.com, as well as through concessions in Bloomingdales and Neiman Marcus.

    “We are excited to be expanding in North America and a branded US website was the next step on our journey,” Carolyn Mackenzie, Forever New’s managing director, said in a statement.

    “We have had a lot of demand for our product in the US so we are happy to give our US customers one more way to shop with us.”

    Launching on Thursday, the US website features a range of styles currently available in North America, with about 50 new items being added to the site each month. It is branded under Forever New’s North American trading name, Ever New.

    This is just the latest step in the Forever New’s global digital expansion, which sees the brand selling on Asos and Next in the UK, Zalora in Singapore and Zalando in Europe, and through its own recently relaunched global e-commerce site.

    At the same time, Forever New continues to expand its global bricks-and-mortar presence. The fashion brand has more than 200 stores in Canada, Singapore, China, India, South Africa and New Zealand, and concessions in the US, Singapore and the Middle East. and plans to open a new store in November in Vancouver, Canada.

    Revenue from overseas operations accounted for 40 per cent of Forever New’s sales of around $300 million in 2018.

    Mackenzie previously said that standalone stores in the US are not out of the question.

    “Being an agile and fast-moving business means there is always the possibility…” she said.

    Broader transformation underway

    The ramp-up overseas is just part of the multi-faceted transformation currently underway at Forever New.

    Already this year, the retailer has unveiled two first-to-market digital initiatives – a reserve-in-store option and visually-similar product recommendation tool – and launched a “connected change room” pilot in its store in Highpoint Shopping Centre.

    The retailer has also rolled out a plus-size range called Forever New Curve and a new high-end store concept designed by Hecker Guthrie, featuring terrazzo tiled floors, brushed brass detailing and fluted glass panels.