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Tag: Fubon Bank

  • Taipei Fubon Commercial Bank Poised to Thrive Amid Market Volatility with Strong Financial Resilience

    Taipei Fubon Commercial Bank Poised to Thrive Amid Market Volatility with Strong Financial Resilience

    The landscape of corporate lending at Taipei Fubon Commercial Bank (TFCB) is set for a period of modest turbulence, but the institution is firmly grounded in its financial foundation. According to Moody’s Ratings, the bank is projected to maintain solid solvency and robust liquidity through 2026, navigated by the stormy waters of global trade tensions and their potential impact on Taiwan’s economy. As the new Taiwanese dollar strengthens, TFCB is well-positioned to weather these challenges.

    Steady Outlook Amid Challenges

    As of March 31, 2025, TFCB’s problem loan ratio stood at a commendable 0.42%. Moody’s anticipates a “very mild increase” in this ratio over the next year and a half. Meanwhile, caution is warranted for corporate lending, particularly among borrowers heavily reliant on revenue streams from the United States, which may see a moderate dip in asset quality.

    Residential Lending Remains Stable

    On a brighter note, the bank’s residential mortgage and property-related lending—accounting for nearly half of its gross loans—shows promising stability, with low levels of non-performing loans. While growth in this sector is expected to be modest, sitting in the low single digits, this largely stems from credit control measures recently instituted by the government in 2024.

    Profitability Projections

    Looking ahead, TFCB’s profitability is predicted to see a modest rise, thanks to steady flows from non-interest income streams, particularly from wealth management and credit card fees. This positive trend underscores the bank’s ability to diversify and strengthen its earnings base.

    Strong Funding and Liquidity

    Moody’s also highlights that TFCB’s funding and liquidity continue to be significant credit strengths. The bank’s funding structure remains robust, with customer liabilities representing 88% of its total liabilities. Furthermore, its liquid banking assets make up approximately 29.5% of tangible banking assets as of March 31, 2025. This financial cushion, coupled with the government’s readiness to bolster the banking system, provides a reassuring backdrop for TFCB as it grapples with the changing economic landscape.

    So, while clouds may gather, it seems that TFCB is more than ready to dance in the rain!

    Questions & Answers

    What are the predictions for TFCB’s problem loan ratio?
    The problem loan ratio is expected to see a very mild increase over the next 12 to 18 months, remaining stable at 0.42% as of March 31, 2025.

    How stable is TFCB’s residential mortgage lending?
    The asset quality of TFCB’s residential mortgage and property-related lending remains stable, with low non-performing loan formation; growth is expected to be in the low single digits due to government credit control measures.

    What are the main sources of income driving profitability?
    Profitability is predicted to improve modestly, bolstered by steady growth in non-interest income from wealth management and credit card-related fees.

  • Fubon Bank Hong Kong first bank in Greater China to introduce NCR Interactive Teller

    Fubon Bank Hong Kong first bank in Greater China to introduce NCR Interactive Teller

    NCR Corporation, the global leader in consumer transaction technologies, today announced that Fubon Bank (Hong Kong) Limited (“Fubon Bank”) has become the first bank in Greater China to introduce NCR Interactive Teller to transform its traditional branch banking and enhance customers’ banking experiences. NCR’s software-based Interactive Teller technology allows live tellers at the customer service centre to take remote control of an ATM inside a branch to assist customers with up to 95 percent of transactions typically completed by tellers at counters.

    The NCR Interactive Teller units are now available at Fubon Bank’s recently remodeled branch at Queen’s Road East in Wanchai and will also be available in a new branch to be opened in the Western District in late November. The new solution allows Fubon Bank customers to execute branch banking transactions such as cash deposits, cheque deposits, cheque encashment, cash withdrawals, setting up time deposits, and account transfers.

    “Fubon Bank always strives to delight our customers with a service-centric approach by leveraging innovative technologies to enhance our customers’ banking experiences. With the high cost of running bank branches in Hong Kong, NCR Interactive Teller technology is the premier solution to help redefine our branch banking experience and transform our retail network strategy,” said Carmen Yip, Executive Vice President & Head of Retail Banking Group, Fubon Bank. “NCR Interactive Teller puts a human touch to technology, mixing efficiency with ease-of-use. From now on, Fubon Bank is able to offer teller service to customers in a smaller footprint.”

    With the NCR video teller technology, a live teller located at Fubon’s Customer Service Centre takes control of an ATM at the branch and instantly serves customers over two-way video, which helps to provide a more personalized experience. NCR Interactive Teller offers similar services as a teller over the counter offers. For instance, customers can withdraw money from their bank accounts without using a traditional ATM card and passwords, and like branch tellers, remote tellers can introduce bank products and services to customers after completing bank transactions. In addition, customers can have private conversation with the remote teller by using a handset.

    “In Hong Kong, branch space is precious. NCR Interactive Teller allows banks to transform their branch locations into more effective service and sales environments, and release in-branch staff to better focus on sales and services,” said Keith Au, general manager of Hong Kong & Taiwan, Financial Services, NCR Corporation. “NCR Interactive Teller software offers a powerful combination: live video teller transactions for an interactive, personal experience or an unassisted ATM transaction for fast, always-on service. Fubon Bank customers will appreciate the increased convenience and the flexibility of choice on how they interact at this flexible channel.”

    Fubon Bank has plans to bring NCR Interactive Teller technology to additional branches in 2016.

    An internal study done by NCR showed that implementation of NCR’s Interactive Teller resulted in a 33 percent reduction in transaction time and the cost-per-transaction is 40 percent more economical compared to a branch teller transactions.

    Since introducing the technology in 2013, NCR Interactive Teller technology has been deployed by more than 200 financial institutions around the world.