Retail News CRM

Tag: hong kong airlines

  • BeeBio aims to sweeten travel retail’s skincare offer

    BeeBio aims to sweeten travel retail’s skincare offer

    Key ingredients within the range include active medical grade Manuka honey – known for its healing properties – natural bee products (bee venom, Royal Jelly) and anti-oxidant botanicals from New Zealand. The products regenerate new skin cells by 80%, according to research conducted by the brand.

    BeeBio is performing strongly on the Australian domestic market, and earlier this year entered the inflight travel retail sector, with listings onboard Singapore Airlines, Hong Kong Airlines and Cathay Pacific. The brand is targeting a presence onboard 15 airlines by the end of the year.

    The BeeBio portfolio includes cleansing, moisturising and treatment lines. Star products include the Venomenous Bee Venom and Active Manuka Honey Anti-Aging Face Masque, Active Manuka Honey Eye Crème with Bee Venom, Royal Jelly Facial Crème and Active Manuka Honey Day Crème with SPF15. Body and hand care products are also available, while an anti-ageing serum is in the pipeline.

    “We believe we have a premium offer and want to go global,” Sales Director Liz Kolovos told The Moodie Report. “We are targeting travel retail expansion, and have already created special travel packs and exclusives for the channel.”

  • Hong Kong Airlines passengers flown by Garuda Indonesia

    Hong Kong Airlines passengers flown by Garuda Indonesia

    Some 95 passengers of Hong Kong Airlines flight HX-6704 which encountered severe turbulence have been flown to Hong Kong from Denpasar by a Garuda Indonesia plane later on Saturday.

    “At least 95 passengers of the Hong Kong Airlines plane who survived the turbulence incident have been flown to Hong Kong at 9.35 am Central Indonesia Standard Time (Wita), but the rest have still been given the facility to stay at a hotel to wait for the next scheduled departure,”Ngurah Rai Airport management company PT Angkasa Pura I spokesperson Sherly Yuanita remarked Saturday.

    The severe turbulence on the Hong Kong Airlines flight to Hong Kong over the sky of Kalimantan Island left 17 passengers injured early Saturday morning.

    The ill-fated Hong Kong Airlines plane with 204 passengers and 12 crew members on board took off from Ngurah Rai airport at 1.05 am Wita and was expected to arrive in Hong Kong at 7.05 am local time but the severe turbulence forced it to “return to base.”

    Trikora Harjo, the general manager of PT Angkasa Pura-I remarked that the pilot, Tinios Peter decided to return to Denpasar and landed safely at the airport at 4.28 am Wita.

    “The 12 injured passengers were sent to a hospital in Denpasar soon after the plane landed safely at the Ngurah Rai airport,” he said.

    Turbulence, the most common cause of injury to air passengers, is what nervous fliers fear the most when they board an aircraft.

    Pilots will always keep their seat-belts fastened while seated on an aircraft and will usually advise the passengers to do the same.

    Many different things may cause turbulence, but each and every one of them is known and understood by pilots.

    Turbulence is uncomfortable but not dangerous. It is part of flying, and is not to be feared as different aspects of the weather cause different types of turbulence.

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  • Hong Kong Airlines wins international acclaim awarded Airline of the Year at ISPY2016

    Hong Kong Airlines wins international acclaim awarded Airline of the Year at ISPY2016

    The spectacular ISPY Gala Awards is a core part of the ISPY programme originated in 1999, an annual four-day event for all inflight retail stakeholders groups.At the ISPY (Inflight Sales Person of the Year) 2016 Gala Awards ceremony held in London, full-service airline Hong Kong Airlines won the much-coveted Airline of the Year Award. The airline’s cabin crew Mr Oscar Cheng and Ms Minerva Tam were awarded silver medals in the category of Product Merchandising Team Award, as well as recognized as the World’s Greatest Selling Cabin Crew 2016.
    The spectacular ISPY Gala Awards is a core part of the ISPY programme originated in 1999, an annual four-day event for all inflight retail stakeholders groups. Before the announcement of the winners, each of the Airline of the Year finalists is required to have an hour-long workshop including a 30-minute presentation followed by a panel discussion and questions from the audience, while the cabin crew are trained and assessed to compete for team and individual awards. This year, 28 world-class airlines including Cathay Pacific, Dragonair, Singapore Airlines, Virgin Atlantic and Air Canada participated in the event to compete for the awards.

    Mr Stanley Kan, Director of Service Delivery of Hong Kong Airlines, said, “Last time, Hong Kong Airlines was the only legacy carrier in Asia amongst the top 4 finalists for Airline of the Year Award, while this year, we are thrilled to be crowned as Airline of the Year – a remarkable progress indeed. Partnering with inflight retail concessionaire DFASS, Hong Kong Airlines has achieved significant improvement in inflight duty free sales services with the launch of innovative initiatives such as professional training and the introduction of the Brand Ambassador Scheme.”

    Aside from the ISPY award, in recent years Hong Kong Airlines garnered a bunch of international acclaims including Asia’s Leading Inflight Service 2015 at the internationally renowned World Travel Awards in October 2015. The airline has been rated as the 4-star airline since 2011 by international specialist research consultant Skytrax. Hong Kong Airlines also won Skytrax World’s Most Improved Airline in 2014, and enlisted the top 10 World’s Best Regional Airline for the first time in 2015.