Retail News CRM

Tag: Hyderabad

  • Vietnam Airlines Launches New Routes, Connecting Travelers to India’s Thriving Tech Hubs

    Vietnam Airlines Launches New Routes, Connecting Travelers to India’s Thriving Tech Hubs

    National flag carrier Vietnam Airlines is soaring to new heights with the launch of a direct flight route connecting Hanoi to Bengaluru, India’s bustling tech hub. This new service will operate four times weekly, starting May 7, and is designed to accommodate the increasing demand driven by robust trade, tourism, and cooperation between the two nations.

    New Connections on the Horizon

    But that’s not all! On May 7, Vietnam Airlines will also initiate direct flights from Hanoi to Hyderabad, another pivotal tech center in India, with three weekly round-trips utilizing state-of-the-art Airbus A321 aircraft. The inaugural flight, VN983, took off from Hanoi on May 1, successfully transporting over 130 passengers to Bengaluru the same day. VN982, the return flight, departed Bengaluru that evening with over 160 travelers aboard, landing in Hanoi at 5:25 a.m. on May 2. Talk about a long night in the skies!

    Expanding Footprints in India

    With these latest additions, Vietnam Airlines now boasts services to four major Indian cities: New Delhi, Mumbai, Bengaluru, and Hyderabad, totaling six direct routes. This strategic expansion highlights Vietnam Airlines’ commitment to being a key connector between Vietnam and South Asia, as noted by Deputy General Director Dang Anh Tuan.

    India, with its rapidly growing aviation market and a population exceeding 1.4 billion, represents a significant opportunity for airlines like Vietnam Airlines. The increasing affluence of the Indian middle class further strengthens this connection, making travel between nations more accessible than ever. In the past few years, Vietnam Airlines has successfully operated over 3,200 flights and welcomed more than 511,700 passengers from India. Notably, Vietnam attracted over 500,000 Indian visitors in 2024, earning India a spot among its top 10 tourism markets.

    As Vietnam Airlines ventures into these tech-savvy territories, one can’t help but wonder: Are they also preparing for the next wave of IT moguls seeking sunshine and pho?

    Questions & Answers

    What cities are now connected by Vietnam Airlines in India?
    The carrier connects four major cities: New Delhi, Mumbai, Bengaluru, and Hyderabad.

    How often will flights operate on the new routes?
    The Bengaluru route will operate four times a week, while the Hyderabad route will have three weekly round-trips.

    What type of aircraft will be used for these new routes?
    Vietnam Airlines will utilize Airbus A321 aircraft for both newly launched routes.

  • DBS Acquires 40,000 Clients in Hyderabad

    DBS Acquires 40,000 Clients in Hyderabad

    Singapore bank DBS acquired 40,000 clients in Hyderabad after just opening its office earlier this year with plans to accelerate growth through new customer touchpoints.

    After launching just six months ago, clients from the Hyderabad now make up for 30 percent of DBS India’s customer base. When compared to other geographies in the Indian market, Hyderabad’s new accounts boasted especially high balances with a quarter of its wealth management clients being non-resident Indians.

    We will continue to invest where we believe the market provides an opportunity,» said Priyashis Das, head branch banking & wealth management, consumer banking, India, in a local media report. Hyderabad has a great opportunity for us.

    Moving forward, DBS will seek to further its growth in Hyderabad with plans to establish 100 customer touch points in the next 12 to 18 months through a combination of branches and e-kiosks across 25 cities. In addition to direct client acquisition, DBS will also invest in improving client experience by opening an experience center in local hub Waverock.

    Lees ook:

    Lees ook:

    Lees ook:

  • Ikea open new store in Hyderabad, mid July

    Ikea open new store in Hyderabad, mid July

    Ikea India says it will launch its first store in Hyderabad in July.

    This follows the Swedish furniture maker opening a “Hej Home” experience centre in the city in November to familiarize locals with brand.

    Covering 400,000sqft in Hi-tech City, the debut store will have more than 7000 products on display, says Ikea Hyderabad store manager John Achillea.

    It is six years since the company was given permission for single-brand retail, and a month ago it announced the appointment of Peter Betzel as its CEO for India. Betzel came in from Germany, its largest market, to look after what the company describes as “one of its most important growth markets”.

    Previously Ikea has announced plans to open 25 stores by 2025. It has also bought land parcels in Bengaluru, Mumbai and New Delhi to build stores, with more land to be acquired in cities such as Ahmedabad, Chennai, Kolkata, Pune and Surat.

    Lees ook:

  • Hej Home precedes Ikea Hyderabad store

    Hej Home precedes Ikea Hyderabad store

    Swedish home-furnishing retailer Ikea has opened a Hej Home experience centre in Hyderabad, where it will launch its first store for India next year.

    The centre will give visitors an idea of the type of products the store will offer when it opens next spring.

    Ikea country marketing manager Ulf Smedberg says the global retailer had also acquired land in Bengaluru and Gurgaon to establish stores in the coming months.

    Hyderabad’s store will cover 400,000sqft (37,160sqm) area in the city’s hi-tech area, and will display more than 7000 products, says manager John Achillea. “We’re still recruiting and also training young women to work in retail.”

    Smedberg says the company has been sourcing materials from India for 30 years. “For the Hyderabad store, we have local entrepreneurs who will help us with assembling and servicing.”

    He says Ikea. The company looked at more than 500 homes in India, and more than 100 in Hyderabad, over a range of demographics to decide on the final product line-up.

  • GMR Hyderabad Airport Offers ‘Mumbai Central’ delivering the Authentic Street Food from Mumbai

    GMR Hyderabad Airport Offers ‘Mumbai Central’ delivering the Authentic Street Food from Mumbai

    GMR Hyderabad International Airport (GHIAL), which operates Hyderabad Airport today announced the opening of ‘Mumbai Central’ near EAT at Hyderabad food court at the domestic departures Security Hold Area (SHA) of the airport. With the opening of its outlet at Hyderabad Airport, ‘Mumbai Central’ takes a maiden venture into airport Food & Beverage segment.

    Mumbai Central offers a live counter with a menu distinct from other outlets. It brings to the platter the popular west costal cuisine of India including some of the mouthwatering popular street food from the heart of Mumbai to the passengers flying from Hyderabad Airport. Now the travelers in love with the authentic and popular street food from Mumbai, could savour it when at Hyderabad Airport.

    Mumbai Central has been appealing to the travellers throughout the day, allowing them to relax, enjoy their meal and time at the airport. Mumbai Central brings the bustle of the Mumbai street food culture to Hyderabad Airport, offering high quality, authentic and famous Mumbai delicacies. Offering a quick serve world of cuisine, Mumbai Central is focused on directly triggering the customers appetite and to introduce the beauty of fast and fresh cooking; a lot of food is made and finished in the front of the customers.

    A wealth of fresh ingredients and spices adds spontaneous bursts of tasteful experience and stimulates the senses at every step of the way. Diners can order from the digital menus featuring daily specials, which are updated regularly to continuously delight the customers. Strongly promoting the traditional emphasis on healthy eating, balanced meals and fresh food, Mumbai Central uses the freshest of ingredients for recipes, flavors and spices, developed and preserved for many generations.

    Lees ook:

  • GMR Hyderabad Duty Free launches its first ever ‘Duty Free Utsav’

    GMR Hyderabad Duty Free launches its first ever ‘Duty Free Utsav’

    Hyderabad Duty Free (HDF) has launched its first ever “Duty Free Utsav” as it joins the festive celebrations at Hyderabad Airport.  In continuation with the enthusiastic response from customers to its previous promotions, HDF has come up with its ‘Duty Free UTSAV’ celebrations, which is one of the biggest mega promotions done by Duty Free stores in the region.  The biggest attraction for the passengers during this offer season is the chance to win Nissan Terrano SUV on display at the arrivals store.

    During this Utsav, customers can avail discounts of up to 15% on various products, along with gifts and attractive offers on their purchases at Hyderabad Duty Free outlets. Further, Hyderabad Duty Free is also issuing special discount coupons that can be collected at the Departures store and redeemed at the Arrivals store to avail an additional discount of up to 15%.

    Another key feature of Hyderabad Duty Free Utsav is the surprise Dollar offs being given to the passengers of select flights on their arrival.  This surprise voucher can be redeemed with purchases above a certain threshold at Hyderabad Duty Free arrivals store.  

    Speaking on the occasion, Mr. SGK Kishore, Chairman-Hyderabad Duty Free Retail said, “The brand ‘Hyderabad Duty Free’ is growing stronger by the day and we owe this to the patronage to our valued customers. The thought process behind coming-up with the ‘Duty Free Utsav’ is to reach out to our customers and strengthen our position as one of the best travel retail destinations. Towards this, we have also undertaken several new initiatives such as coming out with customized offerings, tie-up with Telugu NRI Associations, improve our price competitiveness, Store upgradation etc.  I am happy to see our customers are shopping with us more and making the most of these unique benefits”

    With its range of product offerings at highly competitive prices along with the improved store ambience, Hyderabad Duty Free is now providing a whole new shopping experience and fast emerging as a preferred shopping destination for duty free shoppers in the region. 

  • Shoppers in Hyderabad welcome fourth SPAR Hypermarket

    Shoppers in Hyderabad welcome fourth SPAR Hypermarket

    Building on the SPAR Brand awareness amongst shoppers in Hyderabad, the newest hypermarket situated in Paradise Mall, Nacharam has been enthusiastically welcomed by customers. This is the 18th SPAR Hypermarket to open in the country, spread over seven states and nine cities, and the fourth in Hyderabad.

    The newly built hypermarket is a total of 6,000sqm and comprises one of the retail offerings in the Mall which is also managed by Max Hypermarkets, holder of the SPAR licence in India. In the retail selling area of 5,400sqm, customers can enjoy a diverse range of fresh foods from the fish, bakery, delicatessen and Food-to-Go service departments or browse the extensive non-food offer. The wide choice and high standard of products available throughout the hypermarket has seen customers react positively with particular attention on the Home & Living department.

    Many of the local customers are traditional families comprising a full target group of babies through to grandparents, requiring a broad range of products. In the build up to the opening on 18 October, SPAR India spread the word through extensive advertising. Customers took advantage of the opening specials with over 1,000 transactions taking place between 4:30 and 10:00 pm on the first day of trading. 

    Further advertising about the selection of fresh fish, meat and produce has begun together with greater awareness of the full hypermarket offer. Customers have commented favourably on the open layout, wide aisles and the merchandise available.

     SPAR India continues to focus on the range instore, building up their own brand products, which currently account for approximately 10% of retail turnover. SPAR India’s Managing Director, Rajeev Krishnan, stated at the opening ceremony that the group intends to expand its footprint by 30% in the next 12-18 months.

     SPAR India already offers an online shopping platform available for customers in Bengaluru. The platform offers same day delivery, payment by credit card, cash or food coupons and orders above Rs1,000 are free of charge. The online platform may be extended to other cities in the future. Furthermore, SPAR India continues to invest in the profitability and efficiency of its hypermarkets through the incorporation of new technologies such as the queue-buster solution to enhance the customer experience.

    Lees ook:

  • GMR Hyderabad International Airport Hosts Island Café & Bar

    GMR Hyderabad International Airport Hosts Island Café & Bar

    GMR Hyderabad International Airport Ltd. (GHIAL) offers a new and exciting chill-out zone for passengers at Hyderabad Airport. Island Café & Bar by HMSHost is now available at International departures offering passengers the exciting options of food and beverages (F&B) in an innovatively carved out ambience making their visit at Hyderabad Airport worth cherishing. Island Café & Bar offers the customers delectable coffee, fresh juices, snacks, alcoholic and non-alcoholic drinks & light bites.

    Uniqueness of Island Café & Bar lies in the fact that it is an in-house brand conceptualized and created jointly by HMSHost and the Commercial Team of GHIAL. HMSHost operates F&B outlets at Hyderabad Airport at Departure (International and Domestic) levels. HMSHost is a part of renowned global conglomerate Auto grill SPA and is the leading F&B Operator at hundreds of Airports across the globe.  They offer expertise in travel F&B and presence only in Airports. 

     Speaking on the occasion, Mr. SGK Kishore, CEO, GMR Hyderabad International Airport Ltd, said, “Island Café & Bar at Hyderabad Airport is a novel platform for passengers to enjoy F&B options. I appreciate GHIAL team and HMSHost for innovatively creating this platform for our customers. Island Café & Bar gives our visitors a whole new experience while they can enjoy the myriad options of food & beverages. The tastefully designed ambience of Island Café & Bar makes the passengers’ visit to the Hyderabad Airport even more memorable.” 

    Island Café & Bar is a new and exciting concept at Hyderabad Airport. It has been creatively designed keeping the interests of all segments of visitors at the airport offering a vast range of food, coffee and alcoholic and non-alcoholic beverages. There is an aesthetic play with lights in this section of F&B. Embellished by a combination of pendants lighting subdues the brightness level in this space, which evokes an intimate and cozy feeling during the day and creates a bar type ambience by night.

    Lees ook:

    Lees ook:

  • GMR Hyderabad Duty Free Ties up with American Telugu Association

    GMR Hyderabad Duty Free Ties up with American Telugu Association

    Hyderabad Duty Free (HDF), a 100% subsidiary of GMR Hyderabad International Airport Ltd. (GHIAL), has announced a unique promotional scheme for American Telugu Association (ATA) under its ‘customer connect’ program to reach out to the Telugu diaspora residing in the US. This exclusive scheme for ATA members was formally announced by Mr.Hanmanth Reddy, founder of American Telugu Association in presence of Honorable Deputy Chief Minister of Telangana State, Mr. Mohammed Mahmood Ali; Dr Ausaf Sayeed, Counsul General of India at Chicago; Mr. Iftekhar Shareef, President of Telangana Association of North America among many more dignitaries, during the American Telugu Association Meet organized at Naperville, Chicago in the US state of Illinois.

    Under this program, ATA members can now enjoy exclusive offers at Hyderabad Duty Free stores at the arrivals and departures of GMR Hyderabad International Airport.  This connect program will also include periodic communication on Duty Free products, and round the year events and promotional activities happening at Hyderabad Duty Free.  The members will also receive quarterly magazines of Hyderabad Duty Free which covers interesting happenings in the city and region in addition to Duty Free updates.

    Under this unique promotional offer, the members of American Telugu Association will enjoy an additional top-up discount of up to 15% over and above the regular discounts & offers running in the store.  At the Arrivals store, ATA members will get additional flat discount of 10% and 15% on every purchase above $100 and $250 respectively. At the Departures store, the members will get an additional flat discount of 7.5% and 10% on the purchase above $50 and $100 respectively. 

    This discount will be applicable on the entire range of products available at Hyderabad Duty Free, making this one of the most unique schemes for any Duty Free in the world.  Furthermore, in-line with the objective to establish a connect with the Telugu diaspora, the program has a unique feature where these discounts will also be available to travelling family members (spouse and children) along with the main member. 

    With this unique promotional offer, Hyderabad Duty free will be offering lowest ever prices which would be give an overall benefit of up to 25-30% (considering the periodic regular offers) to ATA members.  To avail this attractive benefit, ATA members will have to present the valid ATA membership card or copy at the billing counter. 

    Speaking on this occasion, Mr. SGK Kishore, Chairman, Hyderabad Duty Free, said, “Hyderabad Duty Free represents the city of Hyderabad and entire Region.  With a wide range of international products along with attractive offers and gifts running round the year in our stores, we offer compelling value proposition to our valued customers and passengers travelling through the Hyderabad International Airport. We have recently started our initiative to further strengthen our relationship with key customer segments under the ‘Mana Hyderabad…Mana Duty Free” program.  Our association with the members of American Telugu Association is a major initiation in this regard through which we would like the ATA members to make ‘Hyderabad Duty Free’ as their preferred shopping destination while travelling.”

    Also speaking during this event, Mr. Hanmanth Reddy, Founder and former President ATA, said, “We are delighted that Hyderabad Duty Free has gone extra mile to initiate a promotional scheme dedicated to ATA members. I must appreciate and thank HDF for this initiative. I’m sure that every member of ATA will appreciate this gesture and shop at Hyderabad Duty Free to avail the benefit.” 

    American Telugu Association (ATA) is a not-for-profit organization which was started in early part of 1990 focussing Telugu origin people in the USA. The main purpose of the organization is to assist and promote literary, cultural, educational, religious, social, economic, health and community activities of the people of Telugu origin as well as to promote exchange programs for students, scientists, and professionals of Telugu origin between the United States of America, Canada and India and other countries.

    Lees ook:

  • GMR Hyderabad Airport Adds ‘Parcos’ – the Multi-brand Fragrance Store

    GMR Hyderabad Airport Adds ‘Parcos’ – the Multi-brand Fragrance Store

    GMR Hyderabad International Airport Ltd. (GHIAL) has added Parcos, a noted multi-brand Perfumes, Skin Care & Cosmetics retailer at the domestic terminal of Hyderabad Airport.

    Parcos is India’s leading fragrance store with a scintillating array of international brands in Travel Retail domain. Parcos presents quality service with fascinating range of beauty products, further augmented by the sheer luxury offered.

    With one-stop retail destination for fragrance, Parcos outlet is now available at domestic SHA of Hyderabad Airport. Anyone searching for their signature perfumes can find their destination here with some of the widest range of global perfume brands under one roof, viz. Ralph Lauren, Calvin Klein, Paco Rabbane, Davidoff, Gucci, Hugo Boss, Dolce & Gabbana, Carolina Herrera, Cartier, DKNY, Georgio Armani, Lacoste, Prada, Versace among many more.

    Focusing on young, contemporary, upwardly mobile customers, Parcos at Hyderabad Airport offers a high-end quality service and charming ambience with aesthetic and alluring display of perfumes. The store plans to conduct regular free makeover sessions for the passengers travelling out of Hyderabad

    Speaking about the addition of Parcos at Hyderabad Airport, Mr. SGK Kishore, CEO, GHIAL, said, “We welcome Parcos to Hyderabad Airport as a part of the overall retail offerings. We are confident that the noted international perfume brands available at Parcos will meet the demand of our diverse passenger profiles who travel through the airport.”

    Lees ook:

  • Hyderabad Duty Free keeps on running various promotional campaigns at Hyderabad Airport

    Hyderabad Duty Free keeps on running various promotional campaigns at Hyderabad Airport

    Hyderabad Duty Free (HDF), a 100% subsidiary of GMR Hyderabad International Airport Ltd. (GHIAL), in collaboration with DIAGEO group gave away the bumper prize of a Mahindra TUV 300 to Mr. Surya Pathapati, a frequent flyer from Hyderabad Airport. This was the part of the “Johnnie Walker Rewards You” promotional campaign organized at Hyderabad Duty Free.

    HDF_02

    Visible in the picture are: Mr. SGK Kishore, Chairman, Hyderabad Duty Free Retail Limited (Sixth from Left) along with the relatives of the prize winner and key dignitaries of HDF and GHIAL. To participate in this mega promotion, flyers had to purchase a Johnnie Walker (JW) product in one transaction valued at $50 and above. This entitled the participants to receive a coupon / entry card. At the end of the promotional event, a winner was chosen in a lucky draw.

    Lees ook:

    Lees ook:

  • GMR Hyderabad International Airport Adds New Brands to its F&B Kitty

    GMR Hyderabad International Airport Adds New Brands to its F&B Kitty

    GMR Hyderabad International Airport becomes all the more favourite destination for foodies. Recently, the airport added Mc Café and Subway to its succulent list of global F&B (Food & Beverages) brands.

     With the opening of its first outlet at Hyderabad Airport, Mc Café, has done a maiden venture in the F&B category of Indian Airports; this also happens to be their first outlet in Hyderabad City. Mc Café, which is a renowned brand of coffee-house-style food and drink chain owned by McDonald’s, is available for passengers and visitors at the F&B Space at Car Park Level of the airport. One can explore an exciting range of beverages, smoothies, hot cakes, indulgent treats of burgers, chicken wings among the many more.

     Subway, a popular American fast food restaurant franchise, is available at Airport Village (Arrivals level) and F&B space at the car park level of the airport. The outlet offers a wide range of Indian and international subs. Few of the subs are 97% fat free catering to the needs of health conscious people. Operating round the clock, both these outlets are attracting the foodies in hordes.

     Commenting on the inclusion of these two brands at Hyderabad Airport, Mr. SGK Kishore, CEO, GMR Hyderabad International Airport Ltd. (GHIAL), said, “We welcome Mc Café and Subway at Hyderabad Airport. Hyderabad, as a city, is well known for its hospitality and variety of cuisines it offers to everyone. In the same line, we at Hyderabad Airport, too, go extra mile to welcome our passengers and visitors by continuously enriching our portfolio of Food & Beverages. The addition of Mc Café and Subway has definitely made our F&B offer all the more attractive.”

  • Ikea India buys site for first store

    Ikea India buys site for first store

    Ikea India has acquired the land for the first of 25 stores planned for the country.

    The Swedish home furnishings company says the 13 acre site is located close to the IT hub Hitec City and is close to public transport, including a metro line under construction.

    Further details were scant, except that the land was acquired from the Telangana government. Ikea India plans 24 more stores in the long term and is currently evaluating sites in Mumbai, Bengaluru and Delhi NCR.

    Each Ikea store will cost about $100 million to establish, including land and construction costs.

    Part of the arrangement allowing Ikea to open single brand stores in India is that it has to source product from within the country. The company already has about 50 suppliers in India employing some 45,000 people. Now it is actively searching for more suppliers to boost the proportion of locally-sourced stock.

    IKEA India CEO Juvencio Maeztu described India as a promising market because it offers the company the opportunity to source, retail, conduct CSR initiatives through Ikea charitable foundation and empower social entrepreneurs through next generation projects.

    “Our focus now is to bring all of it together in Hyderabad as we have bought our first land to build an Ikea store. We will bring a unique shopping experience through our inspiring stores offering affordable home furnishing products,” he said.

    Lees ook:

    Lees ook: