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Tag: IDS

  • DHL Supply Chain Expands Support for SMBs with Acquisition of IDS Fulfillment

    DHL Supply Chain Expands Support for SMBs with Acquisition of IDS Fulfillment

    Strategic Acquisition Boosts E-Commerce Capabilities

    In a move to strengthen its e-commerce infrastructure and better serve small and midsized businesses, DHL Supply Chain has acquired U.S.-based logistics provider IDS Fulfillment. The acquisition adds over 1.3 million square feet of warehouse and distribution space to DHL’s network, enhancing its ability to meet growing demand across North America.

    Expanding Reach with Key U.S. Facilities

    IDS Fulfillment’s facilities are strategically located in Indianapolis, Salt Lake City, Atlanta, and Plainfield (Indiana headquarters). DHL has confirmed that all facilities will continue operations under the leadership of existing local teams to ensure a smooth transition for customers and employees.

    Targeted Support for Smaller Businesses

    Patrick Kelleher, CEO of DHL Supply Chain North America, emphasized the importance of the acquisition:

    “The acquisition of IDS Fulfillment not only expands our operational footprint but also ensures small and midsized companies have access to our state-of-the-art logistics solutions designed for their specific requirements.”

    Enhancing DHL’s Fulfillment Network

    This marks DHL’s second e-commerce acquisition in 2025. In January, the company acquired Inmar’s reverse logistics business, making it the largest returns processing provider in North America. IDS Fulfillment’s integration strengthens DHL’s Fulfillment Network, offering scalable, flexible logistics solutions to businesses of all sizes.

    CEO of IDS Welcomes Growth Opportunity

    IDS Fulfillment CEO Mark DeFabis expressed confidence in the partnership:

    “DHL’s commitment to innovation and service excellence makes them the ideal partner to enhance our operations and deliver industry-leading capabilities to our customers and team members.”

    Positioning for Future Growth

    With global e-commerce expected to grow at an 8% compound annual growth rate (CAGR) through 2029, DHL is investing to stay ahead of the curve. Oscar de Bok, Global CEO of DHL Supply Chain, noted:

    “IDS Fulfillment complements our existing DHL Fulfillment Network, enhancing our ability to offer seamless global eCommerce solutions with local expertise and reach—especially as multinational organizations seek North American fulfillment capabilities.”

    Strengthening DHL’s Leadership in Logistics

    The IDS acquisition not only brings additional infrastructure but also a diverse client portfolio and advanced fulfillment know-how. According to Kelleher, these strategic moves reinforce DHL’s position as the preferred logistics provider for companies of all sizes.

    Questions & Answers

    1. Why did DHL Supply Chain acquire IDS Fulfillment? To expand its e-commerce fulfillment capabilities and better serve small and midsized businesses with strategically located U.S. facilities.

    2. What does IDS Fulfillment add to DHL’s network? Over 1.3 million square feet of distribution space across key U.S. locations, a diverse customer base, and specialized e-commerce logistics expertise.

    3. How does this acquisition align with DHL’s long-term goals? It supports DHL’s Strategy 2030 by growing its e-commerce footprint and enhancing its ability to offer scalable logistics solutions amid rising global e-commerce demand.

  • IDS opens giant Singapore flagship

    IDS opens giant Singapore flagship

    Aesthetic clinic IDS has launched a flagship on Singapore’s Orchard Road, its largest facility yet.

    At 4240sqft, the brand’s first flagship outlet separately houses IDS Aesthetics, an IDS Clinic and an IDS Skincare retail outlet on the second floor of International Building.

    The brand has been absent from Orchard Road, where it was originally set up at Novena Specialist Centre, for six years.

    The outlet is conceived as a first step towards creating a one-stop clinic, where doctors with various specialty areas of interest can offer treatments to clients and customers can purchase retail products.

    The facilities feature a 2840sqft medi-spa arm with 11 treatment rooms and a comprehensive retail display of IDS Skincare’s product range, as well as a powder room and a skincare dispensary.

    Upon arrival, customers are greeted in an expansive lounge where IDS therapists offer in-depth consultations on skin and lifestyle needs before they are shown to their private treatment rooms.

    Post-treatment, guests are invited to lounge on the sofas and snap some Polaroids with their friends for the IDS Wall of Fame. The entire IDS Skincare and its Prestige range stands on display in the lounge area.

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  • Chengdu IFS mall excels

    Chengdu IFS mall excels

    The 206,000sqm Chengdu IFS mall which opened last year is trading 21 per cent ahead of budget.

    The mall’s success helped drive Hong Kong-based parent The Wharf Holdings’ Chinese revenues by 57 per cent to HK$1.984 billion in 2014. Operating profit in the market rose 30 per cent to HK$991 million.

    Located on the prime intersection of Hongxing Rd, Dacisi Rd and Beishamao St, Chengdu’s busiest pedestrian shopping area, the IFS (International Finance Square) mall is modelled on The Wharf’s Harbour City mall in Hong Kong.

    The total development area of 760,000 sqm features a mega shopping mall designed by Benoy, two premium-grade A office towers designed by Kohn Pederson Fox Associates, a luxurious residential tower and a premium hotel. The mall and the office towers were completed in 2014 and the full development will be completed this year.

    “Since its opening in early 2014, the mega mall has become a one-stop lifestyle shopping landmark in Western China, thanks to its unparalleled location, critical mass, world-class management and services,” said The Wharf in its 2014 profit announcement.

    “Its most comprehensive trade mix, lifestyle and entertainment offering fuels strong demand from the rising middle class. The presence of nearly 300 of the world’s most coveted brands (including over 100 debut stores of renowned brands in Western China) underlined retailers’ confidence in Wharf’s management expertise. With its 530 metre retail street frontage on par with Harbour City’s Canton Rd frontage, Chengdu IFS is comparable to Harbour City in terms of showcase effect and attraction power.”

    The mall is over 99 per cent leased, with 98 per cent of shops already trading. Since its opening, retail sales jumped 400 per cent and foot traffic by 250 per cent at year-end.

    The mall generated a revenue of RMB483 million in 2014, 21 per cent above target, and is expected to reap an annual retail revenue of RMB600 million at full operation.

    Further China success

    The Wharf’s other properties also enjoyed improved fortunes in 2014.

    Shanghai Times Square, located on Huaihai Rd, has been transformed into a high-end retail destination with the largest Lane Crawford store in China and a mega lifestyle specialty store City’Super, upon completion of its substantial renovation in 2013. The renewed mall alongside the new cluster on HuaiHai Rd and the new Lane Crawford complements one another and creates value. Shanghai Times Square was over 99 per cent occupied at year-end after the tenant mix was further refined with the addition of new brands, culinary and lifestyle tenants.

    The Wharf group is developing five IFSs in China, with a scale comparable to or surpassing that of Harbour City and Times Square in Hong Kong. These IFSs, upon full completion by 2017, will significantly enhance the group’s recurring income base in China and be a significant growth driver.

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