Tag: ISO

  • AirAsia Philippines Passes Massive Safety Audit

    AirAsia Philippines Passes Massive Safety Audit

    Manila-based AirAsia Philippines has passed a major international safety audit, the International Air Transport Association Operation Safety Audit (IOSA), that covers more than 1060 separate parameters. The operational safety audit is compulsory for IATA members and airlines that have completed the audit have a safety record almost four times better than those that have not. AirAsia Philippines CEO Captain Dexter Comendador said, “We are pleased to announce that we have successfully completed IOSA accreditation. This achievement is a recognition of everyone at AirAsia’s dedication to safety and security.”

    Earlier this year, AirAsia Philippines received its ISO Certificate which gives world class specification for products, services, and systems to ensure quality, safety, and efficiency. ISO 9001:2015 helps ensure passengers get consistent, good quality products, and services. This international standard is based on quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continuous improvement.

    “We are closing this year with two important achievements from IOSA and ISO and it is but fitting to dedicate an aircraft to our hardworking team who we proudly call, Allstars. We are officially launching this month a special Allstars livery bearing faces of more than one thousand Filipino Allstars including AirAsia Group’s management team,” Comendador added

    Now 426 airlines have completed the audit, which is renewed every two years. The awarding of the IOSA accreditation is expected to be a major boost for the airline. The IOSA certification audit is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. The audit covers eight functional and operational areas: organization and management system, flight operations, operational control, and flight dispatch, aircraft engineering and maintenance, cabin operations, ground handling operations, cargo operations, and security management.

    IOSA was introduced to stem the increasing number of crashes in the late 1990s and into the beginning of the last decade. The AirAsia Group airlines now fly to 165 destinations in 25 countries. It has just ordered or reconfirmed orders for 100 A330s for its AirAsia X operation. Separately long-haul, low-cost, operator AirAsia X is evaluating Airbus’ long-range version of the  A321neo as it moves to target more destinations within a range of seven hours.

    Powered by CFM International’s LAEP-1A engines, the A321neo LR,  is due to enter service in the fourth quarter of 2018 and is designed to carry up to 240 passengers 4000 nautical miles. The airline confirmed last month it was evaluating “the potential introduction” of the 321neo LR for developing routes.

  • AirAsia Indonesia Gets ISO Certificate

    AirAsia Indonesia Gets ISO Certificate

    Indonesia AirAsia and Indonesia AirAsia Extra have obtained the quality management system certificate ISO 9001: 2015 for their performance in handling domestic flight delays.

    The certificate was awarded by TÜV Rheinland Indonesia, a certification agency based in Cologne, Germany, which has certification experience for more than 140 years in 69 countries.

    The certification process for Indonesia AirAsia and Indonesia AirAsia X lasted from February to June 2016. The results were issued on August 29.

    “This certificate is a prove of AirAsia Group’s real action and strong commitment in Indonesia to always provide the best service to customers,” AirAsia Indonesia Group CEO Dendy Kurniawan said in Jakarta, Thursday, October 13th.

    TÜV Rheinland Indonesia director Edmundus Wiharyono said that audit results showed that AirAsia Indonesia has well-implemented, good procedures for handling flight delays.

    “With the ISO 9001: 2015 quality management system certificate, we hope AirAsia can continue to improve their future performance and increase customers’ loyalty,” Wiharyono said.

    The certificate was given to AirAsia’s nine terminals in Jakarta, Medan, Surabaya, Denpasar, Pekanbaru, Palembang, Bandung, Yogyakarta, and Solo, which operate AirAsa Group Indonesia’s domestic flights.