Tag: Kacific

  • Kacific Deploys Over 2,500 Sites for Indonesia’s Government

    Kacific Deploys Over 2,500 Sites for Indonesia’s Government

    Kacific Broadband Satellites Group, along with local partners PT Bis Data Indonesia (BIGNET) and PT Primacom Interbuana (PRIMACOM), has completed the deployment of over 2,500 sites, in a record five month timeframe, to provide satellite internet access to government infrastructure in remote areas of Indonesia. This project is led by the nation’s Telecommunication and Information Accessibility Agency (BAKTI) using funds from the Universal Service Obligation.

    BAKTI manages the Universal Service Obligation (USO) fund and the provision of telecommunications infrastructure and services. One of its major projects is to provide public internet access, through satellite services, in areas that have little or no access to affordable internet services: the 3T (disadvantaged, frontier, outermost) areas, border areas and other areas that are not considered economically viable by terrestrial service providers.

    Under this extensive and rapidly completed project, Kacific, BIGNET, and PRIMACOM worked with BAKTI to provide high-speed internet access to schools, vocational training centres, community health centres, tourist locations, village halls and government offices. The deployment of sites at remote destinations in multiple islands throughout the length of Indonesia was a logistical challenge.

    Kacific is one of the largest service providers for BAKTI’s project, due to its ability to meet demand in terms of high-speed bandwidth at the most competitive price. It is the only provider offering high-throughput Ka-band satellite services.

    The Kacific sites are pooled, allowing BAKTI to secure guaranteed bandwidth at every single site. Each terminal can achieve fast speeds of over 85 Mbps, easily meeting BAKTI requirements of 10 Mbps speeds from operators. Satellite services will also be used to support an improvement in the quantity and quality of transmission services for BAKTI’s Lastmile BTS program and other programs.

    “The Government of Indonesia display great leadership in their vision to connect all Indonesians. They are swiftly executing their impressive planning for nationwide connectivity with BAKTI successfully managing connectivity projects. Many countries would greatly benefit if they had a similar approach to addressing the digital divide,” said Christian Patouraux, CEO, Kacific.

    “BAKTI’s project aligns with Kacific’s mission to bridge the digital divide by providing access to affordable, high-speed internet in the most remote and under-served areas. The agency has made an excellent choice to use satellite technology to rapidly connect these communities, because of its ability to reach pockets of population in challenging geographies.”

    “I’d like to recognise the work of our local partners, BIGNET and PRIMACOM, who have been crucial in successfully delivering this project. They have expertise in managing large-scale telecommunications projects, but most importantly, they too want to increase the quality of life for Indonesian communities by allowing them to participate in the digital world,” said Patouraux.

    “With this satellite connectivity project, we take a significant step forward to our goal of the equal distribution of information and communication technology, to strengthen national unity, fuel economic growth and strengthen national resilience for disasters and emergencies,” said Bambang Noegroho, the Director of Infrastructure from BAKTI.

    “Kacific and its partners have completed a large-scale deployment in a very short timeframe, building a comprehensive network of satellite connectivity across Indonesia. This partnership connecting previously unserved or underserved communities is already benefiting hundreds of thousands of Indonesians. It will continue to improve education, health and security of our people into the future,” Bambang Noegroho also added.

    “BIGNET has become a partner of Kacific in 2015 long before its first satellite was launched. From the very beginning, I believed that Ka-Band HTS would be a game changer in Indonesia satellite industry. It was proven that in 2020, BAKTI awarded BIGNET a contract over 4 Gbps that covers over 2000 sites all over Indonesia, mostly in eastern part of Indonesia where is the internet connectivity is lowest compared to the western part of Indonesia. I’m proud to say that now Kacific has contracted nearly 100% of its capacity that cover Indonesia archipelago. It gives a huge impact to hundreds of thousands of people of Indonesia through education, health care and government offices in the area,” said Nicolas Tannady, CEO, BIGNET.

    “Satellite broadband is an increasingly important part of the telecommunications services PRIMACOM provides as it allows us to reach new markets and to provide specialised services in any location within Indonesia. We have been impressed with the speed, reliability and ease of deployment of Kacific’s satellite services,” said Domy K. Santoso, Marketing Director, PRIMACOM.

  • Kacific Launches Mobile App to Simplify End-User Experience

    Kacific Launches Mobile App to Simplify End-User Experience

    Kacific has launched its first Kacific Gigstarter mobile app for all end-users on the Kacific Gigstarter service, across 25 markets it operates in. The mobile app is the next step in helping its Internet Service Providers (ISP) and Kacific Authorised Distributors (KADs) add value and understand their customers better. The app simplifies the end-user experience by providing the ability to track data usage, upgrade their Gigstarter plans, request support and more.

    With the Kacific Gigstarter app, end-users under the respective ISPs and KADs can easily track and manage their data usage on a daily, weekly and monthly basis. It provides details on different tiers of broadband plans, driving the opportunity for end-users to upgrade their plan as their needs grow.

    Thoughtfully designed to offer the best possible user experience, the app ensures a consistent service standard for end-users and makes it even easier to contact their service provider for on-ground 24-7 support at the touch of a button.

    The app will also drive business to the local KADs by providing prospective end-users with the ability to locate the nearest ISP or KAD in their area.

    “We’re focused on providing our channel partners with everything they need to be the most competitive brands in the broadband market. The Gigstarter mobile app adds to the marketing and sales support we provide, giving our partners the user-friendly tools to keep their customers satisfied and informed,” said Brandon Seir, Chief Commercial Officer, Kacific.

    “With the app, we can drive new end-users to our customers, promote and upsell services, and provide responsive customer service – ultimately streamlining the end-users’ day-to-day experience with the Gigstarter product.”

    To respond to the high retail demand created by the Covid-19 pandemic, Kacific diversified its business model – adding a franchise retail broadband model to its traditional wholesale model. The flagship product for the retail arm is Gigstarter, a pre-packaged, prepaid, monthly broadband service, delivered over small, light, and easy-to-install VSAT terminals.