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Tag: Lagardere

  • Lagardere Travel Retail reopens 88 stores in Wuhan Airport

    Lagardere Travel Retail reopens 88 stores in Wuhan Airport

    Lagardere Travel Retail has reopened 88 stores at Wuhan airport after more than two months of lockdown due to the Covid-19 outbreak.

    According to a statement, Lagardere Travel Retail’s sales are expected to resume as the number of passengers passing through Wuhan Airport gradually increases.

    “Our ability to restart operations at Wuhan Airport is testament to the dramatic improvement in the sanitary conditions in Hubei province,” said Eudes Fabre, CEO of Lagardere Travel Retail China. “I wish to thank our staff and business partners for their patience and stoicism throughout this crisis. This reopening sends a strong message of hope and optimism to all in our industry who are affected by the current epidemic.”

    In appreciation of the medical staff’s work in Wuhan, the company is offering free meals at 16 restaurants and cafes together with shopping privileges for all medical workers flying out of the city this month.

    “Traffic volumes are still below what they were pre-crisis, but we’re already seeing an upward trend. After a long lockdown period, people are keen to travel again and there is pent-up consumer demand which will translate into retail sales,” Fabre added.

    All hygiene and security measures, including temperature screening, regular disinfection and social distancing, are still applied at the Wuhan Airport to ensure the safety of staff and passengers.

  • Lagardere travel business post strong growth driven by China

    Lagardere travel business post strong growth driven by China

    French-headquartered Lagardere says its travel retail business achieved a 15.8-per-cent increase in consolidated sales in the first half-year.

    Like-for-like sales were up 6.5 percent, the difference attributable to a €134 million positive impact resulting from the acquisition of HBF and of Smullers in the Netherlands, and to a €26 million positive foreign exchange impact.

    Earnings before interest and tax for the travel retail division rose 12 percent to €46 million.

    In the Asia-Pacific region, sales grew 6.5 percent, largely driven by organic growth in China.

    Consolidated group revenue, incorporating the company’ publishing, sports and entertainment business activities, grew by 6.7 per cent on a like-for-like basis, to €3.612 billion.

    Group recurring earnings before tax and interest came in at €153 million for first-half, up from €139 million a year earlier, owing mainly to business growth at Lagardere Travel Retail and a busy sporting calendar for Lagardere Sports and Entertainment.

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  • Lagardère Travel Retail partners with AirAsia’s OurShop to develop e-marketplace in APAC

    Lagardère Travel Retail partners with AirAsia’s OurShop to develop e-marketplace in APAC

    Lagardère Travel Retail and AirAsia’s e-marketplace OurShop have created a new partnership in Australia to allow travelers to pre-order and collect duty free items from arrival and departure points.

    As reported, OurShop, launched in July last year, is AirAsia’s online marketplace offering a wide selection of products from duty-free, high street and local retailers from across the world. The initiative was introduced to the industry via an exclusive interview by The Moodie Davitt Report with AirAsia CEO & Co-Founder Tony Fernandes.

    Introduced at the recently opened Aelia Duty Free at Avalon Airport in Victoria, the partners said the move allows “greater flexibility and freedom for travelers, alongside the ability to shop for international and local brands all year round”.

    “This is a new and exciting partnership developed with AirAsia, and we’re delighted to bring this to the Pacific region,” said Lagardère Travel Retail Pacific Region CEO Przemek Lesniak. “We believe it highlights endless benefits for our customers who choose to travel with AirAsia as it opens up a new world of accurate marketing, products and convenience within the travel retail sector.”

    Customers who purchase products on ourshop.com will also earn AirAsia BIG Points, which can be used to redeem free flights on AirAsia, creating a cycle of value.

    Lagardère Travel Retail Partnership Director for Pacific Josh Thompson said the collaboration represents “a win-win” for AirAsia, Avalon Airport and Lagardère Travel Retail, and most importantly their customers. “Customer satisfaction is a key driver for our business and as part of that, this exciting online shopping experience ensures our customers can access convenience shopping, while increasing their own benefits from AirAsia,” he said.

    OurShop Head of Acquisition Hassan Choudhury said: “What used to be a 20-minute shopping experience as travellers rush to their boarding gates is now 365 days of shopping indulgence at the tip of their fingers. I want to thank Lagardère Travel Retail and Aelia Duty Free for partnering with us to deliver this unique online shopping experience and we look forward to sharing incredible success together.”

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  • Lagardere Travel Retail unveils new stores at Gold Coast Airport

    Lagardere Travel Retail unveils new stores at Gold Coast Airport

    Lagardere Travel Retail has introduced its latest destination concept stores, ‘Out of Australia’, at the Gold Coast airports international terminal.

    Awarded five sites as part of a competitive tender process held in late 2016, Lagardere has also unveiled concessions in Gold Coast Airport’s common user terminal. The sites cover both international and domestic departure lounges, as well as arrivals.

    In tandem with newly unveiled The Gold Coast Store’ at domestic departures, the travel retailer has also upgraded the Aelia Duty Free store and added the world’s largest travel essentials brand, RELAY, to the retail mix in the international lounge.

    The revised offer showcases key brand installations including Bundaberg Rum, Sunglass Hut and tech2go to cater to the change in passenger profiles. Along with increasing its presence in an online platform, the new offers are designed to enhance the overall passenger experience.

    These new developments are all in conjunction with Gold Coast Airport’s preparation for the 2018 Commonwealth Games being held on the Gold Coast.

    “We’re delighted to deliver new and innovative concepts to the Gold Coast Airport, offering the passengers a complete travel essentials, destination and duty free offer, with a strong mix of local flavour and true sense of place” said Matthieu Mercier, Lagardere Travel Retail CEO of Pacific region.

    “We have enjoyed a long and successful partnership with the airport since 2002, so are excited to be part of this redevelopment phase.”

    Deborah Price, general manager commercial of Gold Coast Airport said the new concepts brought a “different dimension with a more sophisticated souvenir offer” and been well received.

    “This is all part of upgrading and enhancing the passenger experience in preparation for the Commonwealth Games in April 2018,” she added.

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  • CDF-Lagardere, Shilla win Hong Kong Airport concessions

    CDF-Lagardere, Shilla win Hong Kong Airport concessions

    Key Hong Kong airport concessions for cosmetics, fashion accessories and liquor & tobacco have been awarded at Hong Kong International Airport.

    The Airport Authority of Hong Kong has awarded the liquor & tobacco concession to China Duty Free – Lagardere Company and the perfume & cosmetics and fashion accessories concession to Shilla Travel Retail Hong Kong Limited (Shilla).

    The concessions will open from November 2017 and follow an open tender exercise.

    Cissy Chan, executive director, commercial of the Airport Authority said she is confident the new concessions “will elevate the overall airport experience and create a new shopping journey for the worldwide passengers”.

    The liquor & tobacco concessionaire will have the flexibility to include complementary products and upmarket gourmet food items.  The perfume & cosmetics and fashion accessories concessionaire will offer a one-stop shopping destination for beauty and fashion accessories, such as sunglasses, fashion watches, small leather goods and handbags.

    CDF – Lagardere, the awardee of the liquor & tobacco concession, will be introducing new experiential concepts, which include a wide selection of Chinese liquor assortment, a whisky chamber bringing an extensive offering under one roof, an in-store VIP lounge, tasting bars and more, said Chan.

    Shilla, which will be operating the perfume & cosmetics and fashion accessories shops, will bring a wide spectrum of beauty products and fashion accessories representing almost 100 brands that are new to HKIA.  There will be a dedicated zone for male-specific products, as well as a New Generation zone providing a platform for emerging Korean and Japanese brands.

    Both concessionaires will bring in new ideas to deepen customer engagement through digital initiatives. Interactive zones with virtual reality (VR), interactive and digital devices, together with iBeacon technology, will be installed inside the shops to enhance in-store navigation and real-time promotional offers.

    Charles Chen, President of China Duty Free Group (CDF) said being awarded the liquor & tobacco concession at HKIA marks an important milestone in the international development of the organisation’s duty free business.

    “We extend our sincere gratitude to the AA for their trust, and we will join hands with Lagardère Travel Retail to present a world class duty free shopping experience to the HKIA passengers.”

    Dag Rasmussen, chairman & CEO of Lagardere Travel Retail promises the company’s teams across the world will collaborate with brand partners “to bring to life a new benchmark for quality and engagement in travel retail”.

    And Roberto Graziani, president, Hotel Shilla Travel Retail says the highly contested tender win is a tribute to Shilla’s innovative category insights, deep understanding of customer needs and long-standing operational excellence.

    “We are grateful to the AA for this vote of confidence and look forward to warrant to our customers and all stakeholders, offers, services, and operational performances which will stay abreast of trends and changes in the consumers’ preferences, always maintaining a strong competitive edge throughout the length of the concession.”

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