Tag: life insurance

  • Singapore Life Insurers Pay Out over $15 Billion in Nine Months

    Singapore Life Insurers Pay Out over $15 Billion in Nine Months

    Life insurers in Singapore disbursed over $15 billion in claims and policy maturities during the first nine months of 2026, according to industry figures released on Nov 12 by the Life Insurance Association (LIA) Singapore. Policy maturities comprised about 74 per cent of total distributions, returning $11.2 billion to policyholders.

    Individual health insurance claims absorbed another $2.2 billion, while payouts under individual life policies for critical illness, death and total permanent disability reached $1.7 billion. New commercial underwriting expanded alongside disbursements, with total weighted new business premiums advancing 15 per cent year on year to $5.5 billion across the nine-month period, aided by $1.8 billion secured in the third quarter.

    LIA Singapore president Wong Sze Keed linked the product trajectory to evolving buyer priorities, noting that consumer allocations increasingly reflect dual demands for savings accumulation and baseline life coverage.

    Shift Toward Investment Products

    Consumer capital moved heavily into market-facing instruments. New business weighted premiums from investment-linked policies rose 22.6 per cent year on year to $2.5 billion, giving these products a 46 per cent share of total industry sales. By the third quarter, that allocation climbed to 49.7 per cent, up from 44.9 per cent in the second quarter and 42.7 per cent in the first.

    Participating policies absorbed $1.2 billion in weighted new premiums, up 5.7 per cent from the previous year. Yet their share of overall sales slipped to 23 per cent from 25 per cent in 2025 as buyers preferred unit-linked funds offering direct equity exposure over pooled insurer funds with non-guaranteed bonuses.

    “For some, access to professionally managed funds and financial advice may be part of the appeal,” she said.

    Escalating Healthcare Claims

    Medical claims continued an upward trajectory that tests underwriter pricing models. Integrated Shield Plans and their associated riders accounted for $2.1 billion of the $2.2 billion paid out for medical coverage, with riders alone generating 24.1 per cent of claims. Other private medical policies covered the remaining $115.2 million.

    Quarterly claim volumes accelerated through the year. Shield plan payouts rose 6.7 per cent between the second and third quarters, expanding from $695.1 million to $742 million. Critical illness disbursements reached $756 million across the nine months.

    Balance Sheet Implications

    The liquidity returning to consumers through $11.2 billion in maturities offers direct fuel for private wealth managers and retail investment platforms operating in the city-state. Rather than recycling maturity proceeds into standard endowment covers, households are directing fresh commitments into higher-yield instruments, forcing traditional carriers to redesign legacy balance-sheet products.

    For retail healthcare operators and private hospital networks, the climb in claim totals signals steady patient utilization alongside rising treatment costs. With 3.4 million individuals holding private medical plans, private insurers remain the primary payers for discretionary medical procedures. Underwriters face tightening underwriting margins if rider claims outpace base premium growth.

    Trajectory of Policy Disclosures

    The product shift began years prior. Investment-linked policies accounted for 37 per cent of new premiums in 2024 before advancing to 43 per cent across the comparable nine months of 2025. Rising equity participation has drawn regulatory scrutiny around consumer fee drag and downside exposure.

    The Life Insurance Association is now preparing updated product highlight sheets alongside the Monetary Authority of Singapore to tighten cost disclosures, while industry committees conduct technical reviews of critical illness definitions to adjust coverage against newer diagnostic standards.

  • ShopeePay Adds Zurich Life Insurance in Malaysia Starting at RM500

    ShopeePay Adds Zurich Life Insurance in Malaysia Starting at RM500

    In October 2026, Zurich Life Insurance Malaysia Berhad partnered with ShopeePay Malaysia to sell life insurance directly through the e-wallet app, with entry premiums starting at RM500.

    The two-year single-premium product is named the Zurich Savings & Protection Plan. It offers guaranteed cash payouts every six months. Customers receive full principal protection at maturity, along with 105 per cent of the premium paid for life and disability coverage.

    Expanding Digital Wallet Distribution

    This agreement makes ShopeePay the first digital distribution platform partner for Zurich’s life insurance division in Malaysia. It builds on an existing relationship. The platform already distributes products for Zurich General Insurance Malaysia Berhad and Zurich General Takaful Malaysia Berhad.

    Users purchase policies inside the ShopeePay mobile app under the insurance tab by selecting the endowment category. Both companies plan to lower the minimum entry premium from RM500 to RM100 to widen user adoption.

    Targeting First-Time Insurance Buyers

    Tapping an established checkout ecosystem bypasses traditional agency channels and their higher acquisition costs. Insurers across Southeast Asia bundle life protection into short-duration endowment products for a clear reason. They want to convert younger, digital-native consumers who avoid long-term premium commitments.

    For ShopeePay, the rollout creates a high-margin financial service stream within its payments ecosystem. The move mirrors regional super-apps that are diversifying beyond payment processing and micro-lending into wealth and insurance distribution.

    Building Out Embedded Finance

    Intense competition for transaction volume across Southeast Asia is pushing digital wallets to embed stickier financial products. Short-term endowment policies create recurring platform engagement. Every six months, guaranteed cashback payouts return directly into user accounts.

    Operational risks remain if claim fulfillment or cash-out requests create friction inside a third-party app. To prevent that, Zurich and ShopeePay rely on digital underwriting infrastructure called Zurich Edge to process claims and manage policy administration.

    Next Steps For Islamic Products

    Earlier rollouts between the two companies introduced digital critical illness coverage on Shopee platforms. Benefits distributed under the program remain protected by Perbadanan Insurans Deposit Malaysia up to statutory limits.

    Looking ahead, Zurich Malaysia will broaden the lineup in 2027 by introducing Syariah-compliant family takaful products across ShopeePay. Both firms are also preparing to lower the entry threshold for the current savings plan to RM100.

  • Asahi Life to Hire 1,000 Staff in Vietnam MVI Life Acquisition

    Asahi Life to Hire 1,000 Staff in Vietnam MVI Life Acquisition

    Japan’s Asahi Mutual Life Insurance plans to build a sales force of around 1,000 workers in Vietnam following its planned acquisition of domestic carrier MVI Life.

    President Kenichiro Ishijima detailed the expansion plans in September 2026 as the Tokyo-based insurer begins aggressive investment with its improving balance sheet.

    Dual sales channels in Southeast Asia

    Plans call for selling health insurance products tailored to the local market across dual distribution channels. Securing local sales agents forms the operational core of that entry. Direct reach gives the Japanese firm access to households instead of relying purely on third-party broker networks.

    Insurance penetration in Vietnam remains low relative to regional peers. To capture consumer demand, Asahi Life is structuring the unit to handle underwriting and agency distribution under a unified management framework once the purchase formally closes.

    Capital deployment outside Japan

    Demographic decline and low domestic margins continue to squeeze Japanese life insurers, pushing mid-tier and mutual operators to seek underwriting growth in ASEAN markets. Larger peers such as Dai-ichi Life and Nippon Life entered Southeast Asia through multi-billion-dollar joint ventures years ago. Asahi Life is taking a different route, using targeted entity acquisitions to establish operating footprints with lower initial overhead.

    Execution risks center on agency retention and distribution productivity. Vietnam’s life sector has faced regulatory scrutiny over sales practices and agent turnover. Onboarding 1,000 productive sales agents will test the group’s operational controls and local compliance systems.

    Digital systems and operational background

    Behind the regional push are internal technology upgrades in Tokyo. Asahi Life recently deployed the TechTouch digital adoption platform across its internally developed systems. The rollout aims to improve operational efficiency and software accessibility for staff.

    Integrating those digital workflows with an acquired foreign subsidiary will determine how quickly the Tokyo office can standardize cross-border reporting and policy administration.

    Regulatory close and next milestones

    Closing the MVI Life acquisition remains subject to customary regulatory approvals in Vietnam. Once cleared, Asahi Life will begin onboarding the 1,000-member sales organization and filing local health insurance policies for clearance.

  • Nippon Life to Invest $12.75 Billion in Infrastructure Financing

    Nippon Life to Invest $12.75 Billion in Infrastructure Financing

    Nippon Life Insurance plans to invest 2 trillion yen ($12.75 billion) in infrastructure financing, backing the construction of data centers across the United States, Nikkei Asia reported on Sunday.

    The Tokyo-based insurer will deploy the capital through project finance structures, securing loan repayments directly from the operational cash flows generated by the underlying digital facilities.

    Yield Spreads Drive Capital Abroad

    Management targets project finance assets in the American market to capture average spreads exceeding 2 per cent over benchmark rates. Those yields provide an attractive margin for the insurer while spreading risk across a broader mix of overseas infrastructure holdings.

    Competition for high-capacity computing sites has intensified as cloud service providers and tech conglomerates expand physical networks. Nippon Life is stepping into that funding gap, positioning long-term institutional debt as a steady funding source for developers requiring private project capital.

    The Balance Between Foreign and Domestic Assets

    For institutional lenders across Asia, this cross-border deployment shows how life insurers continue to balance global credit with domestic opportunities. Rising interest rates and renewed inflation in Japan have made domestic real estate and logistics assets more viable, yet US infrastructure debt still offers depth and liquidity that local markets cannot match.

    The risk for life insurers in project lending sits largely in execution and tenant retention. Unlike corporate bonds backed by full corporate balance sheets, these loans rely on continuous power access, long-term tenant leases and uninterrupted cash flows from single facilities or dedicated operating pools.

    Building the Domestic Pipeline

    Japanese institutional funds have long looked abroad to escape negative interest rates at home. That dynamic is shifting as data demands inside Japan surge, opening up room for domestic power and computing projects alongside offshore portfolios.

    Nippon Life is actively evaluating loans for data center developments in Japan before the end of fiscal 2026. The insurer plans to expand that local portfolio steadily, setting a target to double its outstanding project balance to 2 trillion yen by fiscal 2035.

  • Allianz Ayudhya Posts 56% Jump in Thai Unit-Linked Insurance Premiums

    Allianz Ayudhya Posts 56% Jump in Thai Unit-Linked Insurance Premiums

    Allianz Ayudhya Assurance generated 233 million baht in first-year premiums from unit-linked policies across Thailand during the first seven months of 2026.

    The total represents a 56 per cent jump from the prior-year period, making the company the second-largest player in the country’s unit-linked segment.

    Demand from younger investors and affluent households seeking life protection alongside capital growth is driving the uptake. Unit-linked policies channel a portion of paid premiums into mutual funds, offering variable returns rather than fixed payouts. Falling bond yields have squeezed returns on traditional life policies and raised provisioning costs for carriers, prompting customers to evaluate investment-linked options.

    Unit-linked contracts generate 14 per cent of first-year premiums booked through Allianz Ayudhya’s agency network. The company launched its My Style Protect Series to capture that business by letting clients adjust coverage levels and fund allocations over time.

    Regional Gap and Wealth Transfer

    Thailand’s life insurance penetration sits at 3.6 per cent of gross domestic product, with average coverage lingering near 300,000 baht. While developed regional markets such as Singapore and Malaysia generate a substantial share of total life sales through unit-linked products, Thailand remains at an early stage of adoption. Chief agency officer Virong Patanakorn noted that financial planning combining wealth creation with legacy transfer is accelerating the shift among Millennial clients.

    Expanding the Licensed Agency Force

    Distributing investment-linked products requires certified personnel. Allianz Ayudhya currently employs 1,582 agents holding investment consultant licences, representing 12 per cent of its total agency roster.

    The Bangkok-based insurer projects full-year unit-linked sales will rise 45 per cent to roughly 688 million baht in 2026, supported by a target to expand its licensed consultant pool to 1,800 agents.

  • India’s Life Insurers Showcase Solid Growth in May Amidst Declining Policy Volumes

    India’s Life Insurers Showcase Solid Growth in May Amidst Declining Policy Volumes

    India’s life insurance industry is experiencing quite the twist, as it reported a year-on-year premium growth of 12.7% in May, bringing the total premiums to a substantial Rs30,463.2 crore. This surge is a welcome improvement from April’s 8.4% growth, although it falls below the impressive 15.1% growth seen in May 2024, largely influenced by the revised surrender value regulations introduced in October 2024.

    Policy Sales Take a Dip

    However, in an unexpected turn of events, the number of life insurance policies sold plummeted by 10.4% during the month. The segment of individual non-single policies suffered a particularly steep decline of 10.5%, totaling at 16.7 lakh. While these figures may sound ominous, private insurers managed to thrive in the individual non-single premiums category. In contrast, the Life Insurance Corporation of India (LIC) faced a 7.8% decrease in this sector. Evidently, private players are enjoying a sweet spot, propelled by a growing preference for higher-value policies.

    Annual Premium Equivalent Sees Impressive Growth

    Amidst this backdrop, the Annual Premium Equivalent (APE) showcased a remarkable uptick of 14.4% in May, compared to a 12.0% rise in May 2024. Over the period from May 2023 to May 2025, the industry’s APE has grown at a steady 13.2% compound annual growth rate (CAGR), with private insurers outpacing LIC at 13.8% versus LIC’s 12.4%. On the other hand, the growth of Unit Linked Insurance Plans (ULIPs) remains subdued, primarily due to market volatility, while group business has become the standout performer this May.

    A Bright Future Ahead

    Looking ahead, industry analysts predict that insurers will intensify their focus on agency channels, especially as banks increasingly prioritize deposit mobilization. Upcoming regulatory changes, such as the proposed Insurance Amendment Act and the Bima Trinity initiatives, are seen as catalysts for market expansion. CareEdge Ratings optimistically forecasts the industry could achieve an annual growth rate of 10% to 12% over the next three to five years, buoyed by innovations in product offerings and enhanced distribution strategies. And who knows? With such promising growth, life insurers might soon find themselves in a healthy competition for policyholder affection!

    Questions & Answers

    What was the growth percentage of life insurance premiums in May? The life insurance industry experienced a growth of 12.7% in May, reaching a total of Rs30,463.2 crore.

    How did private insurers perform compared to LIC? Private insurers saw growth in individual non-single premiums, while LIC recorded a 7.8% decline in this segment.

    What future growth is projected for the life insurance industry? CareEdge Ratings projects a yearly growth rate of 10% to 12% for the industry over the next three to five years, largely driven by private sector expansion and product innovation.

  • AXA Names Managing Director for Life Insurance

    AXA Names Managing Director for Life Insurance

    AXA Insurance names a new managing director to lead its life strategic business unit, succeeding incumbent Sean Goh. Li Choo Kwek-Perroy joins as a managing director for AXA Insurance’s life strategic business unit, according to a statement, while Goh will leave the firm to pursue other opportunities. In her new role, Kwek-Perroy reports to Jean Drouffe, chief executive at AXA Insurance.

    Kwek-Perroy has two decades of insurance experience and rejoins AXA where she first worked in 2000 before holding various senior positions in Paris, Brussels, Hong Kong, and Singapore. She was trained as an actuary and held a diverse mix of roles in the industry across product, marketing, digital and distribution transformation, risk management, and finance. She was most recently a chief transformation officer and chief customer officer with rival Manulife.

    I am delighted to welcome Kwek-Perroy back to the AXA Singapore Executive Committee, said Drouff. Her strong technical background, extensive industry experience, and proven leadership capabilities make her the ideal choice to drive our life business forward. I am confident that she will bring valuable new perspectives and innovative and customer-focused insights to the business.

  • Deliveroo To Give Free Insurance to Riders in HK

    Deliveroo To Give Free Insurance to Riders in HK

    Deliveroo announced a completely free, first-of-its-kind insurance package for all on-demand self-employed Deliveroo riders in Hong Kong and worldwide. Starting from October, Deliveroo riders will be able to claim costs if unable to work as a result of an on-the-job injury. This move makes Deliveroo a leader in providing on-demand riders with the flexible work they value and the security they deserve.

    Deliveroo has worked with leading global insurers to tailor policies which meet the needs of riders. In Hong Kong, all Deliveroo riders will be automatically enrolled onto a personal injury policy from leading insurance provider Marsh; whether on bicycles, scooters or making deliveries by foot. This will apply to all riders whilst they are online and logged in to the Deliveroo app, including up to one hour after logging off.

    The accident and injury cover is wide ranging, with measures including:

    • HK$77,000 for accidental medical expenses
    • HK$385 for each night in hospital
    • Up to HK$3,850 per week for temporary incapacity
    • Loss of sight, hearing, speech or limbs due to accidents are covered
    • HK$346,500 for accidental death/permanent disablement

    Brian Lo, General Manager Deliveroo Hong Kong, said: “Riders are at the heart of our business and this new industry-leading insurance package is hugely important for all those who ride with Deliveroo. Riders deserve security while they’re out on the road. We want to make sure that riders are protected in case anything goes wrong while they are working, and that’s why we are so delighted to be announcing this important package. Deliveroo riders are heroes and we want to give something back. We are growing quickly and hope more and more people will choose to work with us.”

    Qasim Khan, a rider with Deliveroo, said, “As a rider who loves working at Deliveroo, I am always worried about my safety when I’m out and about to do deliveries. The accident and injury insurance gives riders a peace mind. We will feel more safe when we are working on road. Most importantly, our families will also feel safe about us being part of this company!”

     

    The move to offer free insurance to riders comes as Deliveroo reveals the company’s rapid growth in Hong Kong over the first half of 2018. Deliveroo’s total number of riders in Hong Kong is 2,000, which has more than doubled in six months. The business expects this to grow to 2,800 by the end of 2018. Deliveroo has also significantly increased its number of partnering restaurants by nearly 50% in six months, to 3,500. Restaurants which use Deliveroo see their revenue boosted by up to 25% and dinner orders by 20%, in the past quarter, enabling more opportunities for business development and new hires.

    With further expansion set to continue in the months ahead, Deliveroo is now looking for more riders and walkers to join the company and enjoy its well-paid, secure, flexible work that can be combined with other responsibilities such as studying. The free and automatic insurance coverage will be starting in October. Current riders and walkers who successfully refer someone new to Deliveroo in Hong Kong will receive up to HK$2,500.

  • Allianz secures distribution rights with Malaysia’s Maybank

    Allianz secures distribution rights with Malaysia’s Maybank

    Allianz is hoping the agreement will give access to Maybank’s 4 million customers in Asia. The insurer said it has jointly developed three life insurance products with Maybank which includes a unit-linked life insurance product compliant with Islamic Shariah law, a single-premium investment product and a life policy which combine protect with investment. “This partnership demonstrates Allianz’s continued focus on growing in the Asia region, of which Indonesia is a key priority.

    We’re excited to bring our multi -channel approach, innovative products and digital expertise to serve the protection needs all Maybank customers,” said Allianz’s regional chief executive for Asia Pacific, George Sartorel, in a statement on Tuesday. Under the collaboration, a team of more than 150 insurance advisers will sell the products to Maybank clients via their retail branches. Joachim Wessling, chief exectuive of Allianz Life Indonesia said: “This cooperation between two outstanding companies combines our strengths in providing world-class services and solutions, to deliver insurance protection tailored to our customers’ needs. We look forward to working closely with Maybank to secure a safer future for our customers in Indonesia.”

    Last week, it emerged that Allianz and France’s Axa are locked in a bidding war to acquire the 15-year distribution rights to sell insurance products through Standard Chartered’s channels in Asia. Meanwhile, Hanwha Life, South Korea’s second largest life insurer, is set to pump KRW150bn (£102m, €121m, $134m) into its Indonesian arm in a bid to expand its foothold in the country’s booming insurance sector.