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Tag: london

  • Marks & Spencer Unveils Revolutionary Store Concept in Refurbished London Flagship

    Marks & Spencer Unveils Revolutionary Store Concept in Refurbished London Flagship

    Internationally renowned retailer, Marks & Spencer, has announced the reopening of its Pantheon flagship outlet on Oxford Street in London. The renovated store will not only offer an enhanced shopping experience but will also serve as a pilot project for future outlets, potentially including those in the Asian market.

    Situated over four floors and spanning 100,000 square feet, the store offers a comprehensive selection of the retailer’s food, fashion, home, and beauty products. Each floor has undergone a transformation according to a fresh research and development blueprint. Marks & Spencer plans to further refine this blueprint based on customer feedback and success, with plans to implement successful features throughout its wider store network in the future.

    The refurbished store now boasts several new features including curated product rooms, an updated approach to merchandising, digital displays, and renovated service areas. Among the new services is Marks & Spencer’s first-ever made-to-order menswear suiting service. Other additions include a dedicated lingerie room, a Babywear room, a Beauty Hall showcasing Marks & Spencer products alongside third-party brands, including K-Beauty, and a homeware section curated by renowned interior designer Kelly Hoppen.

    In efforts to streamline the shopping experience, customers will also have access to improved Click & Collect, payment, and in-store service experiences.

    Stuart Machin, CEO of Marks & Spencer, shared that the Pantheon location is a tangible reflection of the retailer’s modernization strategy. He articulated the company’s drive towards making shopping easier, more curated, and more inspiring, from product display to overall store ambiance. However, Machin also acknowledged that they still have a long way to go in modernizing their estate, citing a 25-year backlog. Nonetheless, the reopening of the Pantheon store marks significant progress in this direction.

    The Pantheon store is one of six Marks & Spencer outlets undergoing renovation in London this year. There are also plans for four new store openings. On a broader scale, the retailer has plans to open two new full-line stores and 18 Food stores across the UK, along with four store extensions and several additional refurbishments.

    Questions & Answers

    What new features does the refurbished Marks & Spencer Pantheon store offer?
    The store boasts several new features including curated product rooms, an updated approach to merchandising, digital displays, renovated service areas, and Marks & Spencer’s first-ever made-to-order menswear suiting service.

    What is the significance of the Pantheon store for Marks & Spencer’s future plans?
    The Pantheon store serves as a testing ground for the retailer’s new store concept that could potentially be implemented in future outlets, including those in the Asian market.

    What are Marks & Spencer’s expansion plans in the UK?
    In addition to the refurbishment of existing stores, Marks & Spencer plans to open two new full-line stores, 18 Food stores, and four store extensions across the UK.

  • Boost for UK Economy as Labubu Creator Pop Mart Establishes London HQ and Unveils Major Store Expansion

    Boost for UK Economy as Labubu Creator Pop Mart Establishes London HQ and Unveils Major Store Expansion

    Pop Mart, renowned for creating the popular Labubu doll, has revealed London as the location for its new regional headquarters. In addition, it has plans to launch seven more stores across the UK. This decision is viewed as a significant investment for the UK, secured by British Prime Minister, Keir Starmer during his visit to China.

    Strengthening Economic Ties

    The purpose of Starmer’s four-day trip to China was to stimulate the UK’s economy through bolstering the ties between the two nations. This strategy includes enhancing market access, diminishing tariffs, and arranging investment deals like the one involving Pop Mart.

    The Labubu dolls, distinctive for their pointy ears and toothy smiles, exemplify an intentionally flawed ‘ugly-cute’ aesthetic. These dolls have gained collector status after gaining significant popularity on social media, a mere 18 months ago.

    Starmer’s diplomatic visit resulted in export deals amounting to £2.2 billion (approximately US$3.02 billion). It has also facilitated market access estimated at £2.3 billion over the next five years, and secured hundreds of millions of pounds in investments, according to a recent statement from his office.

    UK Expansion Plans

    Pop Mart has plans to establish its presence in seven locations throughout the UK, with Birmingham, Cardiff, and London’s Oxford Street as key locations. The latter will host Pop Mart’s new flagship store. In addition, the firm also intends to open 20 more stores across Europe.

    This new venture is expected to generate over 150 jobs in the UK, as stated in the official release.

    Grant Wang, the founder and CEO of Pop Mart, expressed his excitement about the firm’s European expansion. He stated, “London is at the core of the global creative ecosystem, and we are ecstatic to establish our European base here.”

    Pop Mart is part of a group of Chinese consumer-facing companies, including the fashion retailer Urban Revivo and coffee chain Luckin, looking to tap into overseas markets. This move comes in response to weaker domestic spending in China, associated with an extended property crisis and wage stability concerns.

    HITHIUM, a Chinese energy storage company, is also set to invest £200 million in the UK, creating an additional 300 jobs. Additionally, life sciences group Asymchem is planning to expand its UK operations, which will create 150 jobs.

    Questions & Answers

    Why has Pop Mart chosen London for its new regional headquarters?
    Pop Mart perceives London as a central hub within the global creative ecosystem, making it an ideal location for their European base.

    What are the broader implications of Pop Mart’s expansion into the UK?
    In addition to strengthening relations between China and the UK, this expansion is set to create over 150 jobs and contribute to Britain’s economy.

    How are other Chinese consumer-facing companies reacting to domestic economic pressures?
    In response to a prolonged property crisis and wage security issues leading to weaker domestic spending, companies like Urban Revivo and Luckin are exploring opportunities in overseas markets.

  • Perfumer H Marks Global Expansion With Inaugural Store Launch In South Korea’s Apgujeong-dong District

    Perfumer H Marks Global Expansion With Inaugural Store Launch In South Korea’s Apgujeong-dong District

    Perfumer H, a prominent fragrance brand originating from the UK and established by Lyn Harris, has recently launched its inaugural store in South Korea, marking a crucial milestone in the brand’s ongoing international expansion efforts.

    A Strategic Location

    The newly-opened flagship outlet is situated within the high-end Apgujeong-dong district in Seoul. This strategic location was chosen in collaboration with the local architecture firm, Chak Chak.

    The store, a standalone two-storey structure, showcases a minimalist design aesthetic which mirrors the brand’s principal focus on aroma, craftsmanship, and building a community.

    Continued Growth in Asia

    The introduction of the Perfumer H store in Seoul signifies the brand’s consistent expansion within the Asian market. It complements the brand’s existing presence in other prominent markets like Taiwan, China, and Japan.

    Since its inception in 2015, Perfumer H has received high praise for its sophisticated, personality-filled fragrances which are artfully crafted to complement an array of individual styles.

    Questions & Answers

    What is Perfumer H?
    Perfumer H is a British fragrance brand that was established by Lyn Harris in 2015. It’s known for creating elegant, character-rich fragrances.

    Where has Perfumer H opened its first South Korean store?
    Perfumer H has opened its first South Korean store in the upscale Apgujeong-dong district of Seoul.

    What is the significance of the new Perfumer H store in Seoul?
    The new store in Seoul signifies Perfumer H’s continued growth in the Asian market, adding to its presence in other markets such as Taiwan, China, and Japan.

  • Heytea opens first store outside Asia in London

    Heytea opens first store outside Asia in London

    Chinese tea brand Heytea has launched its first store outside of Asia in London’s Chinatown, accelerating its international expansion.

    The London Heytea store is located on Shaftesbury Avenue in the neighbourhood of Soho, close to Leicester Square, the Prime Minister’s Office, and Buckingham Palace.

    The expansion follows the brand’s success when launching its first overseas store in Singapore in 2018.

    Heytea reportedly announced the opening of applications for overseas business partnerships earlier this year, including plans to open in countries including the UK, the US and Canada.

    Established in 2012 and headquartered in Nanshan District, Shenzhen, Heytea is one of the most popular tea brands in China due to its modern interior design, photogenic packaging and innovative drinks.

    Heytea currently operates more than 1000 stores in China and four locations in Singapore. The brand launched its convenience-store-like concept in Singapore in 2021, as part of its strategy to attract more young customers, especially Gen Z.

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  • AirAsia X Eyes A Return To London After 10 Year Break

    AirAsia X Eyes A Return To London After 10 Year Break

    The Malaysia-based low-cost long-haul carrier has stated its intention to resume services between Kuala Lumpur and London later this year, after a decade away. Let’s look a little deeper into the airline’s latest announcement.

    In what the airline is calling “a new era for low-cost, long-haul travel”, AirAsia X (IATA D7 / ICAO XAX) has announced that it will resume flying from Kuala Lumpur to London later this year.

    Along with other new services to Dubai and Instanbul, the decision to resume flying between the capital cities of Malaysia and the UK comes as the airline gears up following several years of stagnation and a suspension of flights. The announcement comes hot on the heels of the airline celebrating the launch of four other new routes to Japan and Hawaii, which are all on sale from today.

    AirAsia X now offers flights across seven routes from Kuala Lumpur to New Delhi, Sydney, Seoul (Incheon), Tokyo (Haneda), Sapporo (Chitose), Osaka (Kansai), and from Osaka (Kansai) to Honolulu. All flights are operated by the carrier’s fleet of 13 Airbus A330-300s, which offer both economy and premium class cabins.

    Although the exact start date and timings are yet to be revealed for the newly-announced London services, they are expected to be in late 2022. The airline previously served London up until 2012, serving London Stansted Airport. The airline has not disclosed its preference for which London airport it will serve at this stage for the new services.

    The additional flights to London, Dubai, and Istanbul will bring the total number of destinations served by the carrier into double figures for the first time. It is also widely expected that the airline will announce new services from Malaysia to both Perth and Melbourne in Australia in the near future.

    Commenting on the latest announcement regarding the new services, the CEO of AirAsia X, Benjamin Ismail, said,

    “We are back, better and stronger than ever. We have spent the downtime in flying reviewing every aspect of the operation to deliver even greater value and choice for medium and long-haul travel. Now that international borders are reopening across the world, we are able to resume operations to our most popular destinations, including Australia, Japan, Hawaii, India, and South Korea first.

    Today’s announcement of the resumption of four routes to Japan and Hawaii and to launch flights to London, Istanbul, and Dubai is just the beginning. We have many more destinations in the pipeline, which we will announce soon, to meet strong pent-up demand.”

    With the backing of principal investor Capital A behind it, AirAsia X appears to have an exciting few years ahead after a two-year hiatus. There are also plans to expand further. The airline also has an outstanding order with Airbus for 15 A330-900 Neo aircraft, which will provide the airline with additional payload and range capabilities going forward.

    Speaking about the rebirth of the carrier and its future aspirations, Capital A President (Commercial) Colin Currie said,

    “Today’s announcement marks a new era for our long-haul affiliate AirAsia X which is resuming operations after a two-year hiatus, with refreshed branding to signal a fresh new start. The relaunched AirAsia X stands for maximum value, maximum experience, and maximum destinations.

    However, the ethos of AirAsia – delivering low-cost, high quality will continue to underpin the new-look AirAsia X, providing maximum opportunity for everyone to go to their dream destinations. Capital A will support AirAsia X moving forward as a conduit to leverage synergies within our broad ecosystem of travel and lifestyle products.

    e will use our full resources, including the AirAsia Super App, our cargo business Teleport, fintech arm BigPay, and all of the other airlines in the AirAsia Aviation Group to take AirAsia to new heights.”

    The last couple of years have been tough for AirAsia X and its investors. Its fleet was effectively mothballed while its finances were reorganized and the COVID-19 pandemic spread across the globe.

    However, the airline is bullish about its future and product offerings with new investment, new branding, and a clear desire to return to its former heydays as a low-cost, long-haul pioneer.

    Speaking of the optimism he holds for the airline from this point, Benjamin Ismail added,

    “The return to London and first-time flights direct to Dubai and Istanbul will be a gamechanger for great value long-haul travel, and these will be on sale soon for travel later this year. As our services grow, we will continue to bring our fleet of aircraft out of hibernation, and we can look forward to gradually bringing our valued pilots and cabin crew who were on furlough back.

    I am confident that our resumed or new services will prove very popular and that we will return to pre-Covid capacity on some of our core routes within the next 12 months. Our strategic new model, combining cargo and passengers, enables AirAsia X to fly profitably where other airlines may not be able to, which makes operations to longer-haul routes like Dubai, Istanbul, and London commercially viable and more affordable for our guests at the same time.”

    As demand for low-cost, long-haul travel appears to be on the rise, it will be good to see a former trailblazer of the model return to form. AirAsia X and others such as Norse Atlantic and Scoot will be working hard to carve out niches as a new age of travel emerges post-pandemic.

    Having traditionally been a difficult market to crack, only time will tell whether the appetite for low-cost, long-haul travel is robust enough to sustain operations in the long term. But with more and more operators willing to give it a go, there are certainly signs that momentum is growing for such services. It is this momentum that AirAsia X, with today’s announcement, is showing a great deal of enthusiasm to exploit.
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  • Uniqlo takes over Superdry’s London flagship

    Uniqlo takes over Superdry’s London flagship

    The parent company of Uniqlo, Fast Retailing Group has signed a letting for the former Superdry store on Regent Street.

    The store is expected to sell a mixture of both Theory and Uniqlo clothing.

    The contemporary fashion brand Theory launched in New York in 1997 and at the end of February 2021, it holds 436 stores worldwide.

    The Japanese fashion retailer’s other brands, including US-based denim brand J Brand, could also be sold in the store, property sources said.

    The store is expected to open later this year although the exact date is not yet known.

    Last month Superdry closed the doors to its Regent Street flagship store, which first opened in 2011.

    The retailer is currently considering several locations in the capital, including Forever 21’s former flagship store on Oxford Street, which was forced to closed last year after the retailer filed for administration in the UK.

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  • Kiwi mixer brand East Imperial lists on London exchange

    Kiwi mixer brand East Imperial lists on London exchange

    New Zealand mixer brand East Imperial Company has listed on the London Stock Exchange in a reverse takeover valuing the company at NZ$59.1 million.

    Founder and CEO Tony Burt said the listing marks a significant milestone as the premium mixer brand is set to become one of the global leaders in the mixer category.

    “The team has done an incredible job, and the support we’ve had from all New Zealanders over the past five years or so has laid the foundation for the next chapter in our story. We’re all tremendously proud and excited to be waving the New Zealand flag on the global stage,” said Burt.

    The mixer brand also raised an additional $5.91 million in new funds by placing 30 million shares at 10p each.

    The new funding, said the company, will be used for expansion plans – including building sales teams in the US and China, product development, and maintaining partnerships with liquor brands.

  • London based Techsembly closes US$1.37 million investment round

    London based Techsembly closes US$1.37 million investment round

    London-based multi-store, mutli-vendor e-commerce solution for global scaling platform Techsembly has raised £1 million from SuperSeed Ventures and a number of undisclosed private investors.

    The funding is expected to be used to assemble a cross-marketing team that will initially target European and Asian markets.

    “The opportunity to scale is huge. Amy and the Techsembly team have already built a best-in-class solution, and have demonstrated that they can deliver real value to their users. This is just the beginning,” comments SuperSeed Managing Partner Mads Jensen.

    Breaking into local markets is never an easy task. The sheet cost and logistics can be overwhelming. Meeting this demand, Techsembly is an e-commerce SaaS solution built specifically for businesses that want to cross-borders, particularly when they want to appeal to and remain relevant in local markets.

    Understanding that localization goes far beyond simply changing the currency sign, Techsembly eases the pain by providing a platform for scaling, all under one umbrella. Options include multiple languages, multiple currencies, unique fulfillment and logistics mechanisms, and multiple payment gateways and payout methods.

    “Our ambition is to empower brands to build a truly impactful localization strategy from the start, not as an afterthought,” says Techsembly co-founder and CEO Amy Read. “We want to encourage greater appreciation and knowledge of the cultural differences and similarities across the world, so brands can better connect with local audiences and compete with local incumbents.”

    Techsembly says that clients who’ve migrated to the platform report a 70% increase in foreign sales when localising their outlets. To date, Techsemble counts Curate Beauty, Scots of the World, The Peninsula Hotels and Anglo-American fashion platform Not Just a Label, who alone have over 40k independent fashion designers under them as clients.

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  • Bamboo Airways secures flight slots in London

    Bamboo Airways secures flight slots in London

    Bamboo Airways has got a slot allocated at London’s Heathrow Airport to fly six times a week from Hanoi and HCMC starting in May.

    The flights would be operated using the airline’s long-haul Boeing 787-9 Dreamliner aircraft.

    The carrier had stated its intention to fly to the British capital and Frankfurt in Germany in the first quarter of 2021, but was delayed due to the closure of Vietnamese borders to keep out Covid-19.

    It has announced plans to make an initial public offering this year and raise VND6.3 trillion ($2.73 million).

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  • Philippine Airlines to operate Manila-London roundtrip for stranded travellers

    Philippine Airlines to operate Manila-London roundtrip for stranded travellers

    Philippine Airlines will fly a single round-trip flight between Manila and London Heathrow on April 4 “in response to an urgent public need amid Covid-19 quarantine situation,” the airline said in a notice posted on its website.

    While the airline initially announced that it would pause all remaining international flights from March 26 until April 14 last week, it will now operate this one-off service to the UK to help stranded travelers return home.

    The Manila-London Heathrow flight (PR720) will be allowed to carry only UK nationals to comply with “current Covid-related UK immigration restrictions”, the airline said.

    The return leg (PR721), on the other hand, will be allowed to carry only Filipinos, their foreign spouse and children, and officials from governments and international organizations.

    The service will be operated with an Airbus A350-900, which has seats for 295 passengers.

    Hundreds of thousands of British citizens are thought to be struggling to get home from overseas after the UK government advised all British travelers to come home as soon as possible on March 23. Many airlines are operating a small number of flights to help stranded passengers return home after countries around the world closed their borders to help stop the spread of the coronavirus.

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  • Razer opens its first London flagship store

    Razer opens its first London flagship store

    Singapore and Hong Kong-backed gaming company Razer has opened a flagship store in London’s West End as it tries to boost its global reputation.

    Backed by Singapore fund Temasek with Hong Kong tycoon Li Ka-shing and founded by Singaporean entrepreneur Min-Liang Tan, Razer has expanded from its gaming-hardware roots into software and financial services.

    The new RazerStore in London is the first in Europe and the brand’s largest yet with a 3700sqft footprint. It follows stores in Las Vegas, and San Francisco in California, Causeway Bay and Tsim Sha Tsui in Hong Kong and another in Taipei. RazerStore London opened to long queues.

    Like Razer’s other stores, the British venue is almost all black with contrasting bright green throughout.

    “All in all, it’s a decent retail experience, quite dissimilar to the Apple retail stores, but in a familiar kind of way,” observed Adrian Ip of WCCF Tech in a commentary posted online.

    “Where Apple is all light colors and airy atmospheres, Razer knows its audience and is primarily targeting it at hardcore gamers so thumping music, black paint, and RGB everywhere is the order of the day.”

    Visitors can try out all the Razer goods including mice and keyboards designed for gamers, headsets and the brand’s Blade-series laptops. Accessories and a small range of apparel complement the offer.

    In the downstairs area of the store, guests can play the game Fortnite, using Razer equipment, and there is a streaming booth.

    Ip said he was told by staff that RazerStores offer the brand a physical presence in major cities to market their goods as well as get more people hands-on with their gaming equipment.

    “This makes them less reliant on reviewers, but these are no glory loss-leaders: the stores have quickly reached profitability after launch”.

    “Given London’s location as a major global city with a large and wealthy population, it seems likely that this shop should reach profitability relatively quickly too.”

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  • Uber Submits Appeal To Regain London Taxi License

    Uber Submits Appeal To Regain London Taxi License

    Uber submitted an appeal on Friday against a decision by London’s transport regulator to strip the taxi app of its right to operate in one its most important markets, setting up a potentially lengthy legal process during which it can continue to take rides. Last month, Transport for London (TfL) refused to grant the Silicon Valley-based company a new license due to what it called a “pattern of failures” on safety and security, the latest stage of a long-running battle with the authorities.

    Uber, which was also denied a license by TfL in 2017 before a judge restored it on a probationary basis, said it had changed its business model over the last two years and would go further, as it lodged its appeal at Westminster Magistrates’ Court.

    “We are committed to Londoners and are working closely with TfL to address their concerns and requests, as we have since 2017,” said the firm’s Northern and Eastern Europe boss Jamie Heywood. TfL director Helen Chapman said it would now be for a magistrate to decide.

    “We found Uber not fit and proper to hold a new private hire operator’s license on 25 November,” she said in a statement. “We note that Uber has submitted an appeal and it will now be for a magistrate to determine if they are fit and proper.”

    The firm’s roughly 45,000 drivers in London will still be able to take rides until the appeals process is exhausted, which could take months or even years.

    The regulator said in November that unauthorized drivers were able to upload their photos to other Uber accounts so that on at least 14,000 trips a driver other than the advertised one picked up passengers.The Silicon Valley company has run into regulatory barriers and a backlash in several markets, forcing it to withdraw completely from places such as Copenhagen and Hungary.

    In London, black cab drivers who see Uber as a threat to their livelihoods have blocked streets in protest, arguing that they are being unfairly undercut by an inferior service.

  • London superfood restaurant Avobar makes start in Hong Kong

    London superfood restaurant Avobar makes start in Hong Kong

    London avocado-themed restaurant Avobar has opened its first overseas outpost in Hong Kong, one of a raft of new dining concepts at K11 Musea.

    Avobar considers itself a “superfood restaurant” offering a range of meals such as avocado salads, burgers and risotto during the day along with cocktails and desserts such as a chocolate avocado brownie.

    Besides food, Avobar sells a range of avocado-based lifestyle products, including avocado-inspired t-shirts and tote bags.

    Avobar champions the health benefits of avocados which it says contain about 20 vitamins, minerals and nutrients.

    “Avocados, which are at the heart and soul of the restaurant, are a symbol for positivity, health, uniqueness and fun,” the company explains in a statement.

    “Avobar’s offerings are perfect for contemporary health-conscious consumers who may also live a gluten-free or vegan-friendly lifestyle.”

    The avocadoes served at the new restaurant are ethically and sustainably sourced from growers all over the world.

    The dining space offers 60 seats in an industrial decorative setting. Designed with a relaxed feel, its own branding concept ‘botany meets urbanity’ shows through in a warm interior enhanced with eclectic furnishings. The main dining area features a bamboo-like wall, neutral wooden benches and stools and a bar countertop made with patterned concrete. Monochromatic geometric patterns on the floor complement coral-coloured leave decorations and industrial spotlights.

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  • London’s Duck & Waffle opens in Hong Kong

    London’s Duck & Waffle opens in Hong Kong

    The Duck & Waffle restaurant will officially land in Hong Kong this September at IFC mall.

    Its first destination outside of London, the new venue is designed to welcome guests throughout the day and into the late hours of the night with a large open space and kitchen combined with an “island” bar.

    The restaurant was designed by architecture and interior design firm CetraRuddy.

    The Duck & Waffle’s menu is designed for sharing and offers a take on British cuisine with broad European and American influences. Its signature eponymous dish has sold more than 1 million servings.

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  • Microsoft London’s flagship store opens

    Microsoft London’s flagship store opens

    The new Microsoft London flagship store has opened, a stone’s throw from archrival Apple’s local store.

    Among those welcoming the public on the 22,000sqft store’s launch day was the US tech company’s UK CEO Cindy Rose, who said the store was a “symbol of Microsoft’s enduring commitment to the UK”, which allows people to “experience the best the company has to offer.”

    “Thank you for helping us make history today,” she announced.

    The spacious three-storey Microsoft London venue features plenty of wood and glass surfaces prominently showcasing a large video wall and the brand’s most advanced devices. It houses a dedicated gaming room and technical support area, as well as a selfie area and a design lab where visitors can create their own personalised covers for Surface devices.

    The store’s second floor enterprise area is a place to support, train and grow businesses using the Microsoft 365 software suite as well as to assist in solving business challenges such as AI, data security, collaboration and workplace efficiencies. It also contains an area for hosting events, as well as meeting rooms and a showcase space for demonstrating how customers – including Carlsberg and Toyota – are digitally transforming

    “There are very few locations in the world that feature all the different parts that make up what Microsoft is,” said chief marketing officer Chris Capossela. “The early adoption of technology in the UK has been very impressive. That’s important when the company is thinking about what investments to make and where to make them. This flagship would not be in London if we didn’t have a very strong commercial business in this country. We thought very deeply about this.”

    One customer at the Microsoft London launch, James from Reading, said: “I want to see what they can offer businesses. The outside of the store looks incredible; it’s a masterpiece of architecture.”

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