Retail News CRM

Tag: Maybank

  • Maybank Unveils Ambitious ‘ROAR30’ Five-Year Strategy, Aims for 14% ROE

    Maybank Unveils Ambitious ‘ROAR30’ Five-Year Strategy, Aims for 14% ROE

    Maybank, a Malaysian-based banking corporation, has recently unveiled its ambitious five-year strategy plan, dubbed “ROAR30”. The roadmap, which extends until 2030, outlines significant financial targets, including a return on equity (ROE) aim of 13-14 percent, a net interest margin that exceeds 2.05 percent, a cost-to-income ratio of 47 percent or lower, and a CASA (current account and savings account) ratio above 41 percent.

    Dato’ Sri Khairussaleh Ramli, Maybank’s President and Group CEO, emphasized the importance of the bank’s core markets – Malaysia, Indonesia, and Singapore – as primary growth and profitability contributors. He commented, “Our regional network strategy will enable us to support our clients across various markets. We are committed to shaping a mobile workforce, fostering a transformative mindset and culture, encouraging continuous learning, implementing technology modernisation and optimising productivity and financial performance.”

    Three Strategic Pillars

    Maybank’s newly announced strategy rests on three strategic pillars.

    The first pillar involves redefining its services to provide exceptional customer experiences, positively impact society, and stimulate the real economy.

    The second pillar focuses on the expansion of four key business areas: global Islamic finance, regional wealth management, regional transactions and payments banking, and regional corporate and investment banking.

    The third and final pillar is the creation of a sustainable bank via three core strategies: nurturing an enviable workforce and organisational culture, harnessing the power of technology and artificial intelligence, and optimizing productivity and capital allocation to enhance performance.

    Khairussaleh concluded, “Through ROAR30, Maybank aims to generate meaningful impact and ensure sustainable value creation for all stakeholders, spanning our customers, communities, and the economies we serve.”

    Questions & Answers

    What is Maybank’s new strategic plan named?
    The new strategic plan is named “ROAR30”.

    What are the three strategic pillars outlined in the “ROAR30” plan?
    The three pillars are redefining services to provide exceptional customer experiences, expanding four key business areas, and creating a sustainable bank through staff development, technology use, and productivity optimization.

    What are some of the financial goals set by Maybank in the “ROAR30” plan?
    Some of the key financial targets include a return on equity aim of 13-14 percent, a net interest margin that exceeds 2.05 percent, a cost-to-income ratio of 47 percent or lower, and a CASA (current account and savings account) ratio above 41 percent.

  • Maybank Reports 4% Increase in H1 Net Profit, Reaching $1.23 Billion

    Maybank Reports 4% Increase in H1 Net Profit, Reaching $1.23 Billion

    In an intriguing juxtaposition of regional economic trends, Maybank’s financial results for the first half of 2025 reveal a complex landscape for loans across Asia. While activities in Malaysia and Singapore showcased robust growth, Indonesian lending experienced a slight dip, highlighting uneven recovery trajectories across the region.

    Solid Growth for Maybank in Malaysia and Singapore

    Maybank reported a commendable 4% year-on-year increase in net profit, reaching $1.23 billion (MYR5.22 billion) during H1 2025. The bank’s net operating income also moved in a positive direction, climbing to $3.64 billion (MYR15.4 billion), reflecting a 3.2% growth.

    Investment Income Fuels Profit Boost

    Boosted by non-interest income from enhanced investment and trading activities, profit before tax (PBT) surged by 3.2% to $1.68 billion (MYR7.11 billion). However, this positive performance came with a small caveat; net interest margin saw a decline of 2 basis points from the previous year. Maybank attributed this slight downturn to a softer interest rate environment, particularly in Singapore.

    Inflation Pressures Cost Structure

    Despite the overall profitability, the bank faced rising overhead costs, which totaled $1.78 billion (MYR7.53 billion). Contributing factors included inflation-driven increases in personnel expenses and higher marketing and software maintenance costs. The net impairment provisions were pegged at MYR901 million.

    Regional Loan Dynamics

    Breaking down the loan performance, Malaysia emerged as a strong performer, with loans growing by 6.8% compared to the same period last year, while Singapore recorded an increase of 4.3%. Meanwhile, Indonesia experienced a 0.4% decrease in loans, a decision driven by strategic corporate portfolio rebalancing.

    Deposits on the Rise

    In a sign of market confidence, total deposits surged by 6.1%, bolstered primarily by Singapore’s impressive 21.5% growth and Malaysia’s respectable 4.9% increase. These figures suggest that while loan activities varied, confidence in deposit growth remains strong across the region.

    With these results, Maybank continues to navigate the ebbs and flows of a post-pandemic economic landscape, illustrating how differing conditions can affect financial institutions even within the same conglomerate.

    Questions & Answers

    What were Maybank’s net profits for H1 2025?
    Maybank’s net profit for the first half of 2025 reached $1.23 billion (MYR5.22 billion), showing a 4% increase year-on-year.

    How did loans perform in various countries?
    In Malaysia, loans grew by 6.8%, while Singapore saw a 4.3% increase. Conversely, loans in Indonesia decreased by 0.4% due to corporate portfolio adjustments.

    What factors contributed to the rise in overhead costs?
    Maybank’s overhead costs rose primarily due to inflation-driven adjustments in personnel expenses, higher marketing costs, and increased software maintenance expenses.

  • Maybank IB lifts AirAsia outlook on reopening of major markets

    Maybank IB lifts AirAsia outlook on reopening of major markets

    While the Thai operations of AirAsia Group Bhd continue to drag on the earnings of the low-budget airline group, the falling rate of Covid-19 infections in the region offers optimism for a longer-term recovery, says Maybank Investment Bank Research.

    Thai AirAsia recently reported wider third-quarter losses of THB2.1bil resulting from a suspension of its flight operations to mitigate a third wave of the Covid-19 pandemic in the country

    A “spectre of PN17 classification” looms over the Thai carrier, said Maybank IB, even as the Thai airline embarks on recapitalization and restructuring initiatives. Consequently, Maybank IB forecasts that AirAsia may take a huge hit in the coming financial year.

    “For FY22E, our core net loss estimate is twice than before largely due to AAGB recognizing the huge MYR1.1b in previously unrecognized losses from TAA,” said Maybank IB.

    Over the longer term, the research firm emphasized a swing in the group’s net profit to the black in FY23, underpinned by the decelerating rate of Covid-19 cases in the region.

    There has been a resumption of mass travel in all four of AirAsia’s major markets, including Malaysia, which historically contributed 70% to 80% of group profits.

    Meanwhile, Maybank IB also noted that the Malaysian aviation industry is consolidating, which is positive for Malaysia AirAsia fares.

    “We forecast FY23E to swing to a core net profit of MYR255m from a core net loss of MYR439m before due to higher MAA fares.

    “With a profitable FY23E, we hope AAGB will no longer be classified as a PN17 listed issuer by then (if it is classified as such on 7 Jan 2022),” it said.

    Adding to the future prospects, Maybank IB said AirAsia may also list its digital assets, which will unlock a lot of value for the group.

    Given the improved outlook, the research firm upgraded AirAsia to “buy” from “sell” and raised its target price to RM1.36 from 36 sen previously.

  • Ex-Maybank Private Wealth Head Resurfaces

    Ex-Maybank Private Wealth Head Resurfaces

    Maybank’s former head of private wealth has reemerged at a rival Southeast Asian private bank.

    Khoo Lin-Wein was named head of wealth at Vietnam’s Techcombank, sources based in Hanoi said.

    Founded in 1993, Techcombank is one of the largest joint-stock banks in Vietnam today with over 300 branches and more than 5 million customers.

    Khoo is an industry veteran, having first started his career at Mizuho where he was an equity sales trader from 1994 to 1998.

    Since then, he has focused on private banking and has worked with the likes of Coutts, Morgan Stanley, Credit Suisse, Deutsche Bank and, most recently, Maybank where he was head of private wealth for four years.

    Lees ook:

  • Maybank CFO to Head Malaysia Sovereign Wealth Fund

    Maybank CFO to Head Malaysia Sovereign Wealth Fund

    He takes over from Shahril Ridzuan who will be departing to pursue his personal interests.

    Malaysia’s Khazanah Nasional has appointed veteran banker Amirul Feisal Wan Zahir as managing director, effective 16 July, it said in a statement on Tuesday.

    Zahir, 51, began his career at auditing firm KPMG and later joined Citi in the Kuala Lumpur, Singapore and Hong Kong offices until 2004. He joined Maybank in 2008 as head of investment banking but left two years later for government fund manager Permodalan Nasional as executive vice-president of special projects. He rejoined Maybank in 2014 as group head of global banking and was made CFO in 2016.

    Kazanah’s portfolio includes a commercial fund, with a realisable asset value (RAV) of 95.3 billion ringgit ($22.94 billion), and a strategic fund with a RAV of 27.9 billion ringgit ($6.72 billion), as of end-2020.

    Lees ook:

    Lees ook:

  • Maybank Kim Eng Appoints Singapore Chief

    Maybank Kim Eng Appoints Singapore Chief

    He replaces Harmeet Singh Bedi, who left after six years at the firm in 2020 for Prime US Reit, a Singapore real estate investment trust.

    Maybank Kim Eng, the fully owned investment banking arm of Malaysia-headquartered Maybank, has appointed Aditya Laroia as chief executive officer, Singapore, according to an announcement on Wednesday.

    Laroia joined Maybank Kim Eng in 2020 as head of prime brokerage and country head of investment management in Singapore. In his new role, he will be responsible for the firm’s overall securities and investment banking business in Singapore and the execution of its five-year plan that is anchored by a sustainability-first approach.

    The new chief brings over 23 years’ experience in financial markets in New York, London and Asia.

    He was previously head of sales Asia-Pacific at Saxo Markets, responsible for managing all sales and commercial activities for Saxo Group in the region. Before joining Saxo in 2012, he spent 4 years at Nomura in London, and 10 years at Lehman Brothers.

    Singapore is a key home market for Maybank Kim Eng Group as it is a financial gateway for many of its client segments, Group CEO Ami Moris said in the announcement.

    With Aditya’s global experience and strong capital markets knowhow, I am confident that he will strengthen our franchise in Singapore to continue providing Asean-leading solutions to our clients, Moris said.

    Lees ook:

  • Maybank Sued for Loan Pullback

    Maybank Sued for Loan Pullback

    Malayan Bank Berhad – better known as Maybank – is reportedly being sued for effectively thwarting a Manhattan-based proper project after allegedly reneging on a loan agreement.

    American real estate developer Sharif El-Gamal said that the Malaysian lender and other syndicate members ignored and breached their obligations under the building facility and related loan documents which caused «irreparable damage to the plaintiff’s relationship with its contractor, leading to a cessation of all work, according to a report citing a notice last week.

    El-Gamal, also chairman and chief executive of Soho Properties, is seeking an award of more than $245 million which he claims is the net sell-out value of the property that has been filed for disclosure by the loan syndicate.

    According to El-Gamal, Maybank reneged on agreements to provide more than $162 million in syndicated construction loans to fund the project in New York.

    At the time of the project’s announcement, El-Gamal reportedly also said in a statement a senior construction loan totaling US$174 million was received from a syndicate that also included Warba Bank of Kuwait and Intesa Sanpaolo alongside US$45 million in mezzanine financing from MASIC, a Saudi investment firm.

    Lees ook:

  • Maybank Posts Q1 Profit Growth

    Maybank Posts Q1 Profit Growth

    The bank’s improved quarterly performance was the result of the sale of some liquid assets and fixed income instruments, which raised net fee-based income.

    Malaysia’s largest lender recorded a profit of RM2.05 billion ($470 million) for the first quarter of the year, an increase of RM240.4 million or 13.3 percent year-on-year, according to financial results released on Thursday.

    However, the bank’s group president and chief executive Abdul Farid Alias said the results do not reflect expectations for the rest of the year, as the full impact of the Covid-19 pandemic was not yet known.

    The full effects of rate cuts across key markets will show in 2Q income, with net interest margin expected to compress 15bps in the current rate environment, Maybank said in its outlook for 2020.

    Given the strong trading income and heightened risk going forward, the bank is making additional provisions of about RM600 million for loan losses, RM400 million for forward-looking assessment based on weakening macro-economic factors, and RM200 million for retail portfolio slippage.

    Maybank said its priority was to help support the domestic economies of its home markets and to work with affected borrowers to ensure viable solutions that support employment and prevent business failures in the near term.

    In Singapore, its profit before taxation was S$77.3 million, an improvement of more than 100 percent from the same period a year before, which recorded a loss before taxation of S$79.7 million, which was due to higher loan loss allowances.

    Net fund based income was 11.8 percent lower on-year at S$170.4 million, attributed to margin compression, while fee-based income grew 26.1 percent on-year, led by wealth management and investment gains. At the same time, overhead expenses increased by 7.5 percent due to higher personnel and information technology costs.

  • ING and Maybank Top Creditors To Troubled Commodity Trader

    ING and Maybank Top Creditors To Troubled Commodity Trader

    ING and Malayan Banking Bhd (Maybank) were the top creditors of Singapore commodity trader Agritrade International, which was last month placed under interim judicial management.
    Malaysia’s Maybank tops the list of secured lenders to Agritrade with $118 million owed to it, while Dutch bank ING is owed $100 million, according to a report. Agritrade International was placed under interim judicial management in February after the court dismissed an application for a debt moratorium.
    The trading company has $1.55 billion in outstanding liabilities, including $983 million owed to secured lenders, an affidavit by Agritrade’s chief executive officer Xinwei Ng dated Jan. 16, showed. Multiple Banks InvolvedFrench, Indian, Italian, Japanese, Chinese, the United Arab Emirates and Korean banks, along with 10 private funds are among Agritrade’s other creditors, are also on the list. Others on the list include global commodity traders.
    Agritrade said in the affidavit it ran into financial problems around 2018 amid a declining commodities market and its funding issues were compounded after many banks halted funding.
  • Broking Pressures Prompt Cuts at Maybank Kim Eng

    Broking Pressures Prompt Cuts at Maybank Kim Eng

    The job cuts are part of a broader review that also affects Maybank Kim Eng’s regional institutional sales and research, and Hong Kong investment banking and advisory businesses.

    Maybank Kim Eng (KE), the investment banking arm of Maybank, is restructuring its retail brokerage operations, and 5 percent of its staff in Singapore, or about 30 people, are being laid off, the firm said in an internal memo circulated.

    About 3 percent of its global workforce of 2,000 are affected by the latest exercise. The firm has about 600 employees in Singapore, which includes 400 full-time staff and self-employed remisiers, though none of the latter were affected, «BT» reported. Back office staff are among those being let go.

    The restructuring was prompted by changes in the investment banking landscape, including shifting customer preferences, increasing automation and digitalization of brokerage offerings, and changes in the regulatory environment, a spokesperson told the newspaper in a statement.

    Lower trading commissions and the growing popularity of passive investing with robo-investors are putting a strain on securities brokers like Maybank KE, which reported a pre-tax loss of 7.3 million ringgit ($1.75 million) for the first nine months of 2019, compared to a pre-tax profit of 227.4 million ringgit for the same period last year.

    Singapore, however, continues to be the firm’s largest market outside its home base Malaysia. Maybank KE is the city-state’s 15th-largest broker, with a 3.38 percent market share.

  • Maybank Extends Avaloq Partnership

    Maybank Extends Avaloq Partnership

    The Swiss banking software company will help the bank to create a better customer experience for its affluent clients with performance calculation and a suite of wealth products and services.

    Avaloq has won more business in Southeast Asia, with Maybank Group opting to use its suite of banking services to serve Maybank Premier clients in Singapore, the firm announced in a statement on Wednesday.

    Maybank has been using the Avaloq platform for its Singapore-based private banking division since March 2016, but this extends the relationship to include the bank’s affluent clients and will help deliver investment product features to them while upgrading the risk management and oversight of client portfolios, the statement said.

    The implementation successfully went live on 25 November.

    Having a strong backend platform is integral to building positive customer experience for our wealth management clients,» said Lim Kok Boon, head of Maybank Premier, Maybank Singapore.

    He said such technological upgrading is «vital to maintaining an advanced and digitally proficient wealth management suite to increase [Maybank’s] competitive edge.»

    Lees ook:

    Lees ook:

    Lees ook:

  • Maybank Kim Eng, PhillipCapital Among DDoS Targets

    Maybank Kim Eng, PhillipCapital Among DDoS Targets

    Disruptions caused by the cyberattack on the trading houses lasted from 30 minutes to the whole morning session on October 24.

    Maybank Kim Eng and PhillipCapital spokespersons have confirmed their brokerages were among those that faced disruptions last Thursday, when up to five trading houses were hit by distributed denial-of-service (DDoS) attacks.

    The impact was minimal as we swiftly mitigated the attack. At no point was the security of our clients’ information, online trading or Web services compromised, a Maybank Kim Eng representative said.

    PhillipCapital also confirmed that Phillip Securities and Phillip Futures were affected, but it took «immediate and appropriate actions» to limit the impact.

    The newspaper cited unnamed sources saying that RHB Securities, which operated the RHBInvest platform, was also affected. The firm declined to comment.

    A DDoS attack happens when the bandwidth or resources of a targeted system is flooded with unwanted traffic, making an online service or website unavailable.

    The Monetary Authority of Singapore (MAS) issued an advisory to financial institutions following the attacks to alert them of the increased risk of DDoS activities.

    Lees ook:

  • Maybank Kim Eng To Launch Trading Capabilities for Southeast Asia

    Maybank Kim Eng To Launch Trading Capabilities for Southeast Asia

    Maybank Kim Eng, Maybank’s investment banking arm, announces its selection of Australian-headquartered fintech firm, Iress, as the software provider for online trading and market data.

    Iress’ ViewPoint will be rolled out progressively to Maybank Kim Eng’s clients in Singapore, Malaysia, Thailand, and Vietnam. The expanded agreement with Iress will enable Maybank Kim Eng clients to research and trade on the multi-asset, multi-currency online interface.

    After the successful implementation of Iress’ Pro and market data software, we’re pleased to now be offering ViewPoint to our growing customer base to share the benefits of their state-of-the-art tools and capabilities,» said Jeffrey Goh, managing director, and regional head of brokerage, Maybank Kim Eng.

    ASX-listed Iress has been providing financial software to clients in Asia since 2010 and to Maybank Kim Eng since 2015.

    Prior to ViewPoint, Maybank Kim Eng had already implemented Iress’ aforementioned  «Pro» which provides real-time market data and in-depth analysis across 200 global markets from which trade orders can be made directly to the «Iress Order System».

    Lees ook:

    Lees ook:

    Lees ook:

  • Maybank Considering Digital Banking License

    Maybank Considering Digital Banking License

    Maybank Singapore is considering to apply for one of the five digital banking licenses to be unveiled in Singapore. The final decision depends on having a value proposition.

    Maybank Singapore is in talks with its head office in Malaysia on the matter, and the bank’s decision lies in coming up with a new value proposition, said Alvin Lee, Head of Community Financial Services Singapore and Group Wealth Management, Maybank.

    The bank is open to all options are on the table, whether to go solo through the existing Internet-only bank framework, or to apply for the digital full-bank license, or the digital wholesale bank license with a partner. «We are definitely in internal discussions on whether we should be in or out,» said Lee, who was quoted.

    As Maybank’s current license already allows it to establish a digital bank, other factors such as finding the right partner to complement its strengths and weaknesses could be pivotal.

    «We can be the ‘fin’ and we look for a ‘tech’ partner – or something like that,» Lee said, adding that such partnership would require the bank to work with a regional player and not just one that operates solely in Singapore.

    Space Is Heating Up

    The digital full-bank license will allow it to provide a wide range of financial services and take deposits from retail customers, while the digital wholesale bank license will allow it to serve SMEs and other non-retail segments.

    With applications due to open by the end of this week, various non-bank players have signaled interest. They include tech unicorn Grab, fintech firm iFast Corporation, peer-to-peer lender Validus Capital, e-wallet player Liquid Group, and gaming firm Razer. Meanwhile, OCBC is in talks with Singtel on applying for a digital banking license.

    Lees ook:

    Lees ook:

  • Maybank Debuts Wealth Offering in Philippines

    Maybank Debuts Wealth Offering in Philippines

    Maybank launches its first a private wealth management arm in the Philippines, in the midst of trending interest from financial institutions to tap into the nation’s business potential. The bank will open the branch in Makati City in Manilla, which will add to the 67 centers it has in the ASEAN (Association of Southeast Asian Nations) bloc. The «Maybank Premier» brand will be deployed to target high net worth individuals with wealth advisory solutions.

    The bank is projecting continued growth in the region and expects its clients to benefit from the bank’s robust ASEAN connectivity according to its group chief strategy officer and chief executive of the international business Michael Foong.

    The Philippines has been in the spotlight in recent times due to growing interest from others to tap into its market for its financial sector potential across various segments.

    Earlier this week, Pru Life UK was reportedly expected to launch a standalone asset management firm in the country. And also in the same week, the nation completed its first blockchain-based remittance from Singapore’s OCBC.

    This wealth management launch is in line with the bank’s focus to continue to develop our group wealth management franchise to capitalize on the region’s growth trajectory, and the Philippines is one of the fastest-growing economies in the Association of Southeast Asian Nations (ASEAN) with a burgeoning middle class, said John Chong, group chief executive of Maybank.

    Lees ook: