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Tag: Menulog

  • Menulog expands services as demand grows

    Menulog expands services as demand grows

    Australian food-delivery service Menulog has added more than 2200 convenience and grocery partners as demand surges. The company says it has experienced 23-per-cent growth since January last year with demand booming in suburban and regional markets as well as metro cities. Independent businesses represent 37 per cent of Menulog’s grocery and convenience partners.

    Menulog has signed on IGA supermarkets, BP and Quickstop United Petroleum as new trading partners, with plans to add more in the near future as it continues to expand.

    Menulog MD, ANZ, Morten Belling, said Menulog’s point of difference had always been its breadth of coverage across Australia, fully serving metro areas, and with a strong courier and partner network spanning suburban, regional and rural areas.

    “We’re seeing exponential demand for convenience and grocery deliveries across all parts of Australia, in part driven by changes in consumer buying habits that started as a result of Covid restrictions,” said Belling.

    Customer demand is expected to rise this year and Menulog wants to prioritise its grocery and convenience delivery services even though retail trading restrictions have eased.

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  • KFC expands delivery offer with Menulog

    KFC expands delivery offer with Menulog

    QSR chain KFC has extended its partnership with Menulog for three more years after seeing a strong response to its offer on the food delivery platform over the past 12 months.

    The agreement will see the chicken chain offering delivery in more suburban and regional areas as it brings more restaurants onto the platform. More than 360 KFC restaurants currently offer delivery through Menulog, and that figure is set to rise by almost 10 per cent by the end of this year. KFC also offers delivery through rival platform Deliveroo.

    Competition in Australia’s food delivery space is intense, and the key players – Menulog, Deliveroo and Uber Eats, the market leader – all see restaurant chains with national footprints and sizeable marketing budgets, such as KFC, McDonald’s and Hungry Jack’s, as an important path to expansion.

    Since US delivery giant DoorDash entered the local market in September, the race to strike deals with QSR brands has only heated up. DoorDash recently offered free Oporto burgers as part of a promotion to mark its launch into Sydney. And Menulog’s managing director Ben Carter said the platform will continue to take advantage of co-marketing opportunities with KFC.

    “Kentucky Fried Chicken is a favourite with our customers and so there is a very compelling co-marketing opportunity that we will continue to take advantage of over the next three years,” Carter said in a statement.

    “Customers can expect to see some very exciting, creative and truly integrated work that will add value and enjoyment to the KFC and Menulog delivery experience.”

    Menulog recently announced it had signed its 16,000th restaurant in Australia. The platform is owned by UK-based company Just Eat, which is in the middle of a merger with the Dutch Takeaway.com.

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  • Menulog grows footprint, revenue in Australia

    Menulog grows footprint, revenue in Australia

    London-based food company Just Eat posted its half-year results on Wednesday, including the latest results from its Australian subsidiary Menulog.

    The takeaway food platform, which launched its own delivery service in 2018 (previously it only catered to restaurants that could ‘self deliver’), reported a 29 percent increase in revenue on a constant currency basis in the first half to £27.3 million.

    Orders increased more than 10 percent year on year. Underlying EBITDA, however, fell into the red, with the company reporting a £2.1 million loss in the first half, compared to a £4.3 million profit in the prior corresponding period.

    According to Just Eat, this was due to the cost of rolling out of its new delivery service. It had signed up 5700 restaurants to the service by the end of June and now covers 70 percent of the addressable population in Australia.

    “We’ve been working at pace and made good progress in the first half of the year to become the preferred food delivery app for our customers, with a broader choice of restaurants, a better user experience and a more personalized and impactful approach to communication,” Just Eat interim chief executive Peter Duffy said.

    “Australia has returned to top-line growth with our delivery operations achieving gross profitability. These are strong foundations for Just Eat to build on, as the business continues to drive forward.”

    The company reported a 28 percent year on year increase in restaurant partners. It now has seven of the top nine international chains operating in Australia on its platform.

    Active customers fell by 10 percent compared to the same period of 2018 due to a smaller EatNow platform – a subsidiary brand, which is set to be retired later this year. Average order value also fell 2 percent, from £23.49 during the first half of 2018 to £23.03.

    “Effective action taken by our teams in a period of transition resulted in significantly improved performance in the first half of the year and has seen us reclaim market share,” the parent company wrote in a note to investors.

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