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Tag: NCR

  • Delhi NCR Logistics Space Set to Soar to 108.6 Million Sq Ft by End of 2025!

    Delhi NCR Logistics Space Set to Soar to 108.6 Million Sq Ft by End of 2025!

    The National Capital Region’s (NCR) warehousing market is on track to soar to 108.6 million square feet by the end of 2025. This surge is largely driven by Grade A projects, which have captured the interest of institutional investors, as detailed in a recent report by JLL. The Delhi-NH8 submarket is poised to remain at the forefront of this growth.

    “Proposed infrastructure projects, particularly along freight corridors such as DMIC, WDFC, and EDFC, are significantly enhancing warehouse demand by improving connectivity between Delhi and surrounding areas in both Western and Eastern India,” the report stated. Smart investments in these corridors are transforming transportation—and possibly saving future delivery delays that plague today’s e-commerce giants.

    Explosive Growth in Demand

    In a remarkable showing, net demand for warehousing space soared by an impressive 80% year-over-year in the first half of 2025, reaching 4.13 million square feet. Notably, 88% of this demand stemmed from Grade A facilities, highlighting a clear trend toward high-quality spaces. The Delhi-NH8 remained a powerhouse in this surge.

    The third-party logistics (3PL) and logistics sectors emerged as the primary demand drivers, closely followed by light manufacturing fields, such as auto components and engineering, which together constituted 58% of the demand during this period. Other notable contributors included fast-moving consumer goods (FMCG), e-commerce, and retail sectors.

    Institutional Developers Make Their Mark

    The market has witnessed transformative expansion in the first half of 2025, with 4.66 million square feet of new supply entering the fray. Institutional developers and investors are making a strong entrance—particularly concentrated in the lucrative Delhi-NH8 corridor.

    Despite this growth, vacancy rates rose to 21.4% in H1 2025, a reflection of the accelerating supply from large Grade A developers that outstripped demand in the market.

    Rising Rents Reflect Market Trends

    Rents in the NCR have experienced a healthy uptick, rising by 5.3% year-over-year in the first half of 2025. This increase is primarily a response to the surging demand for Grade A spaces that boast superior specifications. With institutional investors gaining a robust foothold, rents are expected to continue climbing, driven by escalating land prices, forthcoming infrastructure projects, and heightened investments.

    As the NCR warehousing market evolves, it’s clear that Grade A facilities will remain the main attraction, drawing interest and investment from across the region. In a landscape where quality is becoming king, businesses are increasingly keen to secure their place in this thriving sector.

    Questions & Answers

    What factors are driving the demand for Grade A warehouse spaces in NCR?
    The demand for Grade A warehouse spaces is primarily driven by strong interest from institutional investors and the significant growth of 3PL and logistics sectors. Additional contributors include light manufacturing fields and e-commerce, all seeking high-quality facilities.

    How have recent infrastructure projects influenced the warehousing market?
    Recent infrastructure projects, especially along freight corridors like DMIC, WDFC, and EDFC, have improved connectivity, boosting warehouse demand by facilitating smoother transport routes between Delhi and surrounding regions.

    What does the future look like for rents in the NCR warehousing market?
    Rents are projected to continue increasing as demand for Grade A spaces persists, propelled by rising land prices, ongoing infrastructure developments, and the growing presence of institutional investors in the market.

  • A.S. Watson announces slew of new tech vendors to support its digital transformation

    A.S. Watson announces slew of new tech vendors to support its digital transformation

    Health and beauty retailer AS Watson (ASW) has launched a Technology Partnership Programme as part of a move to speed up its digital transformation globally.

    The program brings together a wide range of international technology providers and recognises them as strategic partners rather than suppliers, explained Malina Ngai, group COO of ASW.

    “We believe every technology partner whom we have chosen to work with is more than just a vendor. Traditional client-vendor relationship is short-term. There is lack of transparency and continuity in the way we work with each other. Besides, project base contract makes it difficult for their resource planning.

    “The partnership program is designed to transform the short term contractual relationship to a longer term strategic relationship to create a win-win for both parties. Our tech partners will have access to senior management, visibility on our growth strategy and technology roadmap, as well as a longer term financial commitment from us. We can benefit from their commitment in providing consistent resources, expert advice and services, as well as first hand access to innovation they develop,” said Ngai.

    ASW, which has more than 15,000 stores globally, embarked on its digital transformation journey in 2011 when it introduces its Customer Strategy initiative. The company invested US$70 million initially, dedicated to CRM, eCommerce and mobile experience.

    It subsequently established eLab in 2015, an in-house digital agency focusing on supporting all operating businesses to develop e-commerce and digital marketing.  This year, ASW kicked off a further $70 million investment in big data to build new capabilities in analytics and machine learning.

    “The goal of our digital transformation is to enable AS Watson Group to build on our solid retail foundation to fuel further growth through a smarter and more efficient organisation,” said Ngai.

    “Our purpose of putting customer first and putting a smile on their faces continues. We recognise that our customers are changing rapidly and technology has become an ever more critical ingredient to deliver our purpose.”

    The first batch of tech partners comprises expertise in the areas of e-commerce, store systems, data science, AI, data visualisation, technology ecosystem and services.

    The partners include Microsoft, Epam, Ovolab, Rubikloud, Mtel, Infosys, NCR, Zebra Technologies, SAP and Oracle.

  • Fubon Bank Hong Kong first bank in Greater China to introduce NCR Interactive Teller

    Fubon Bank Hong Kong first bank in Greater China to introduce NCR Interactive Teller

    NCR Corporation, the global leader in consumer transaction technologies, today announced that Fubon Bank (Hong Kong) Limited (“Fubon Bank”) has become the first bank in Greater China to introduce NCR Interactive Teller to transform its traditional branch banking and enhance customers’ banking experiences. NCR’s software-based Interactive Teller technology allows live tellers at the customer service centre to take remote control of an ATM inside a branch to assist customers with up to 95 percent of transactions typically completed by tellers at counters.

    The NCR Interactive Teller units are now available at Fubon Bank’s recently remodeled branch at Queen’s Road East in Wanchai and will also be available in a new branch to be opened in the Western District in late November. The new solution allows Fubon Bank customers to execute branch banking transactions such as cash deposits, cheque deposits, cheque encashment, cash withdrawals, setting up time deposits, and account transfers.

    “Fubon Bank always strives to delight our customers with a service-centric approach by leveraging innovative technologies to enhance our customers’ banking experiences. With the high cost of running bank branches in Hong Kong, NCR Interactive Teller technology is the premier solution to help redefine our branch banking experience and transform our retail network strategy,” said Carmen Yip, Executive Vice President & Head of Retail Banking Group, Fubon Bank. “NCR Interactive Teller puts a human touch to technology, mixing efficiency with ease-of-use. From now on, Fubon Bank is able to offer teller service to customers in a smaller footprint.”

    With the NCR video teller technology, a live teller located at Fubon’s Customer Service Centre takes control of an ATM at the branch and instantly serves customers over two-way video, which helps to provide a more personalized experience. NCR Interactive Teller offers similar services as a teller over the counter offers. For instance, customers can withdraw money from their bank accounts without using a traditional ATM card and passwords, and like branch tellers, remote tellers can introduce bank products and services to customers after completing bank transactions. In addition, customers can have private conversation with the remote teller by using a handset.

    “In Hong Kong, branch space is precious. NCR Interactive Teller allows banks to transform their branch locations into more effective service and sales environments, and release in-branch staff to better focus on sales and services,” said Keith Au, general manager of Hong Kong & Taiwan, Financial Services, NCR Corporation. “NCR Interactive Teller software offers a powerful combination: live video teller transactions for an interactive, personal experience or an unassisted ATM transaction for fast, always-on service. Fubon Bank customers will appreciate the increased convenience and the flexibility of choice on how they interact at this flexible channel.”

    Fubon Bank has plans to bring NCR Interactive Teller technology to additional branches in 2016.

    An internal study done by NCR showed that implementation of NCR’s Interactive Teller resulted in a 33 percent reduction in transaction time and the cost-per-transaction is 40 percent more economical compared to a branch teller transactions.

    Since introducing the technology in 2013, NCR Interactive Teller technology has been deployed by more than 200 financial institutions around the world.

  • Tesco Malaysia to launch self-checkout lanes

    Tesco Malaysia to launch self-checkout lanes

    Tesco Malaysia has chosen NCR self-checkout know-how for introduction into its hypermarket community.

    The 2 corporations says the know-how will supply “a quicker and extra handy checkout choice” for its clients in Malaysia.

    “Clients will now have the liberty to scan, bag and pay for items themselves, with out having to attend in lengthy queues.” (Sure, the press assertion did say that; thus confirming Tesco has a customer support drawback – Ed).

    The Tesco retailer at IOI Metropolis Mall in Putrajaya, the chain’s latest, would be the website of the primary pilot deployment, to be adopted by Tesco KSL Metropolis in Johor.

    The NCR self-checkout answer works by a touchscreen that “intelligently guides consumers by way of the checkout course of with animated demonstrations for less complicated and quicker transactions”. NCR will present consulting, coaching and providers to make sure clean deployment.

    “We’re delighted to work with Tesco to increase the advantages of self-checkout to a different new market in Asia,” stated Michael Cawley, VP of Asia Pacific with NCR Retail.

    “By leveraging our strong international deployment experiences, we’re serving to retailers not solely to enhance their buyer providers and differentiate their in-store experiences, but in addition enhance their working prices.”

    Tesco first began utilizing NCR SelfServ checkout within the UK in 2002. The know-how is now out there at Tesco shops in Eire, the US, Central and Japanese Europe, South Korea and Thailand. NCR says its personal analysis exhibits self-checkout options can scale back wait occasions by as a lot as 40 per cent whereas almost two thirds of consumers say shops that provide the choice of self-checkout present higher buyer providers.

    NCR shipped extra self checkout models globally in 2014 than all different distributors mixed for the fifth consecutive yr, based on strategic analysis and consulting agency RBR.