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Tag: Netcracker

  • Netcracker Boosts AIS’s Digital Transformation with Major Cloud Deployment & Revenue Management Upgrade

    Netcracker Boosts AIS’s Digital Transformation with Major Cloud Deployment & Revenue Management Upgrade

    Netcracker Technology recently completed a significant cloud-native revenue management upgrade for Advanced Info Service (AIS), establishing one of the most substantial cloud deployments in Thailand and the wider Asia-Pacific region. This update signifies a critical progression in AIS’s digital transformation strategy, as the telecom operator enhances its converged mobile and broadband services for its customer base of over 45 million.

    AIS Adopts Netcracker’s Revenue Management Platform

    AIS transitioned to Netcracker’s Cloud-Native Revenue Management platform, a component of the Netcracker Digital BSS suite, to better cater to both B2C and B2B quad-play users. The platform can facilitate flexible subscription billing on monthly, quarterly, and yearly intervals, bolstering customer preference and streamlining billing processes.

    Netcracker has indicated that the launch provides significant operational and commercial advantages, such as increased scalability, cost-effectiveness, and an expedited time-to-market for novel offerings. These features are predicted to bolster AIS’s expanding 5G aspirations, especially in the realms of enterprise 5G and IoT services, as AIS gears up for future market growth.

    Words from the Chief Information Officer and Chief Technology Officer

    AIS’s Chief Information Officer, Bharat Alva, announced that the successful full-circle delivery of the new cloud-native revenue management platform within strict timeframes has already demonstrated its stability and scalability by supporting significant launches and events, such as the most recent iPhone release, without interruption. As AIS continues to transfer customers to this new platform, it plans to capitalize on its momentum with Netcracker by introducing more features and improvements in the immediate future.

    Netcracker’s Chief Technology Officer, Bob Titus, expressed appreciation for their longstanding partnership with AIS, commending them as a genuinely advanced telecommunications operator in a region recognized for numerous innovations. He stated that this launch is the best endorsement of how their customers continue to benefit from their sustained investment in cloud and AI technologies.

    Questions & Answers

    What does the cloud-native revenue management platform do for AIS?
    The platform allows AIS to offer its customers flexible subscription billing on a monthly, quarterly, and yearly basis, enhancing customer choice and making the billing process more efficient.

    What are the benefits of this new deployment for AIS?
    The deployment offers several operational and commercial benefits, including increased scalability, cost optimization, and the ability to bring new offerings to the market at a faster pace.

    How will this upgrade support AIS’s future growth?
    The capabilities provided by this upgrade are expected to support AIS’s growing ambitions in enterprise 5G and IoT services, assisting the company in its preparations for future market expansion.

  • Colt picks NEC, Netcracker for virtualization

    Colt picks NEC, Netcracker for virtualization

    Colt has selected NEC and Netcracker Technology to enable and support its large-scale OSS transformation and for support in the deployment of the next-generation of its infrastructure, including virtualization.

    Colt will leverage Netcracker’s future-proof, next-generation OSS and Service Orchestration solution, which is a part of NEC/Netcracker’s Agile Virtualization Platform and Practice (AVP).

    Colt is a global high-bandwidth connectivity provider that delivers services to metropolitan small, medium and large enterprises as well as wholesale carriers in nearly 30 countries, through its intelligent, purpose-built, cloud-integrated network known as the Colt IQ Network.

    Netcracker’s OSS and Service Orchestration solution, a component of NEC/Netcracker’s AVP’s Hybrid Operations Management solution, will enable Colt to optimize its physical network and quickly monetize new investments.

    Also, Netcracker’s solutions will also prepare Colt’s infrastructure for the use of both physical and virtualized environments.

    NEC/Netcracker’s Service Orchestration solution will give Colt the ability to enable new levels of provisioning automation. This will shorten the time it takes to deliver new services to customers, eliminate the risk of provisioning errors brought about by manual processes and give Colt more accurate views into the network in order to provide enhanced support.

    “Our customers continue to expect new services to be delivered to them faster, which requires us to optimize our intelligent network and pave the way for fast-growing bandwidth requirements,” said Rajiv Datta, CTO at Colt.

  • AIS upgrades to Netcracker’s revenue management solution

    AIS upgrades to Netcracker’s revenue management solution

    Advanced Info Service (AIS) in Thailand is upgrading to Netcracker 12 to deliver a better digital customer experience and meet myriad internal business objectives.

    As part of the engagement, AIS has also extended its use of Netcracker’s Professional Services in order to ensure the long-term success of the platform.

    AIS is one of Thailand’s providers of mobile, fixed broadband and innovative digital services to approximately 41 million subscribers, advancing together with the evolution of the communications market to consistently meet the changing demands of the digital world.

    As Thailand’s needs for next-generation communications services increase, AIS’ use of Netcracker Revenue Management solution will enable it to deliver the best possible customer experience without disruption. Netcracker 12 will future-proof AIS’ systems, supporting its operations in the long term as digital and other complex services become more prevalent.

    Netcracker’s Revenue Management solution will also help AIS’ marketing and IT teams meet their sophisticated business and technical requirements, enabling more efficient and agile internal operations.

  • Dialog Axiata consolidates billing with Netcracker platform

    Dialog Axiata consolidates billing with Netcracker platform

    Dialog Axiata has expanded its partnership with Netcracker by using Netcracker’s Customer Billing Management solution to consolidate billing across all lines of business into a single platform.

    This expansion will bring Dialog’s retail and enterprise fixed-line subscribers onto Netcracker’s BSS, which already bills for Dialog’s GSM, digital TV and Wi-Fi lines of business.

    The consolidation of all billing processes onto Netcracker’s solution will enable Dialog to open new revenue opportunities by offering converged services that span across several lines of business.

    The solution will also help Dialog deliver a better customer experience, bring new services to market faster and reduce opex due to the need to manage fewer systems.

    “Consistency across all lines of business and minimizing the number of systems required enables us to offer new digital services faster and provide innovative bundles that our customers expect,” said Anthony Rodrigo, group CIO at Dialog.

    Loh John Wu, SVP and GM of APAC at Netcracker, said the expanding market for digital services is encouraging service providers around the world to consolidate and streamline processes, systems and applications that may have been traditionally separated.

    “Our expansion with Dialog underscores this trend and validates our ability to enable the operational transformation required when becoming a digital service provider,” said Loh.

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  • NEC, Netcracker hold joint trial optical fibre network

    NEC, Netcracker hold joint trial optical fibre network

    NEC and Netcracker Technology have successfully conducted a trial, in collaboration with K-Opticom, for a system combining NFV and 10G-EPON technologies.

    The companies said the trial verified for the first time ever that virtualized customer premises equipment (vCPE) can be successfully applied to 10Gbps Internet connections.

    K-Opticom provides telecommunications services based on its independent optical fiber network. The company operates the “mineo” mobile phone service as a MVNO, and “eo denki,” an electric power retailing service for household use.

    VCPE provides CPE and other top-layer functions, such as Dynamic Host Configuration Protocol (DHCP) and Network Address Translation (NAT), from data centers via the Internet.

    Based on the results of this trial, further trials are being planned in preparation for the full-scale application of vCPE to 10Gpbs Internet services.

    Takamitsu Fukunaga, SVP for K-Opticom, said communication traffic volumes for home-use connections are increasing year by year, and K-Opticom estimates that these traffic volumes will continue to grow.

    “As a result, we are considering the provision of a 10Gbps service. We are engaged in continual efforts together with NEC to enable us to offer this service to our customers as soon as possible,” the executive said.

    NEC senior vice president Shigeru Okuya claimed the trial with K-Opticom is the industry’s first of its kind to validate that vCPE can be applied to 10G-EPON.

    “Moving forward, we will continue to proactively advance the development of solutions that contribute to the improvement of service quality for K-Opticom, and to make use of these results in providing SDN/NFV solutions globally,” Okuya said.

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  • Virgin Media picks Netcracker for revenue management

    Virgin Media picks Netcracker for revenue management

    Virgin Media has expanded its relationship with Netcracker by selecting it as the managed services provider of choice for its Revenue Management solution.

    By using Netcracker’s Managed Services, Virgin Media will be able to scale more flexibly while reducing the cost of operations.

    This multiyear managed services engagement with Netcracker will open new opportunities for Virgin Media to deliver customized services for its business customers and improve scalability in terms of meeting increasingly complex customer demands.

    “Our longstanding relationship with Netcracker is built on trust and its proven ability to deliver and support complex business programs, which drove us to select it for this important initiative,” said Duncan Macdonald, executive director of technology and transformation at Virgin Media.

    “Netcracker has demonstrated and validated its managed services capabilities around the world and we are happy to extend our partnership in order to meet our objectives,” said Macdonald.

    Sylvain Seignour, chief customer officer at Netcracker, service providers are constantly evolving to meet new customer needs, which create complexities that can be mitigated through the use of managed services.

  • Cloud-based online charging system debuts through Netcracker

    Cloud-based online charging system debuts through Netcracker

    Netcracker Technology has unveiled its Cloud-Based Online Charging System (OCS), a next-generation offering that has been optimized to meet the requirements of the digital world.

    As the industry’s first always-active OCS platform, Netcracker’s Cloud-Based OCS addresses all of the key pain points associated with legacy, hardware-based charging systems.

    The platform enables always-on availability at a lower cost as well as cloud elasticity and scalability in order to keep up with the demands of digitalization.

    The platform also enables converged revenue management scenarios; support for VoLTE, virtualized, 5G and IoT services; deployment flexibility across any physical and virtual environment; and embedded analytics.

    “Netcracker’s Cloud-Based OCS underscores the right approach for service providers that are looking to monetize cloud and virtualized services in today’s digital world,” said Karl Whitelock, global director of operations, orchestration, data analytics and monetization (ODAM) at Stratecast.

    “As a software-centric solution that relies on configurable parameters and not complex customized code, Netcracker’s scalable OCS can help to address any level of transaction processing need, which is essential for delivering future-proof operations in the journey to becoming true digital services providers,” said Whitelock.

    Sanjay Mewada, chief strategy officer at Netcracker, said traditional revenue management platforms have not been able to keep pace with the needs of communications service providers as they transform into digital service providers.

    “Netcracker has evolved its OCS to address these precise needs,” said Mewada. “Our Cloud OCS, with its unparalleled elasticity, always-on availability and embedded analytics, removes the barriers to digitalization and allows our customers to rapidly monetize digital offerings, such as VoLTE, 5G, virtualized and IoT services.”

  • Netcracker acquires CoralTree

    Netcracker acquires CoralTree

    Netcracker Technology has completed the acquisition of CoralTree Systems, a provider of converged solutions for European service providers.

    The acquisition includes CoralTree’s technology solutions and skilled resources in systems integration, business operations support and other professional services.

    CoralTree’s solutions also include technology assets in video activation, BSS and OSS which complement Netcracker’s solution portfolio.

    Netcracker has seen significant business growth and market momentum during the past 18 months due to its involvement in large-scale transformation projects that enable operators around the world to become digital service providers.

    The acquisition of CoralTree Systems will enable Netcracker to support this growth and further accelerate the delivery of similar strategic projects worldwide, the company said.

    The acquisition of CoralTree Systems brings two key complementary assets to Netcracker. First is a skilled workforce experienced in delivering and operating large projects across video as well as BSS and OSS domains, helping European cable operators, service providers and enterprises become digital service providers.

    Second is a portfolio of video activation solutions and tools for delivering and improving digital services and customer experience across video, BSS and OSS domains.

    “CoralTree’s outstanding workforce and technology toolsets perfectly complement Netcracker’s own assets and the combination of these two companies will deepen our relationships with customers around the world,” said Andrew Feinberg, president and CEO of Netcracker Technology.

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