Tag: note 7

  • Samsung says to sell refurbished Galaxy Note 7s

    Samsung says to sell refurbished Galaxy Note 7s

    Analysis from Samsung and independent researchers found no other problems in the Note 7 devices except the batteries. Tech giant Samsung Electronics said late on Monday that it plans to sell refurbished versions of the Galaxy Note 7 smartphones, the model pulled from markets last year due to fire-prone batteries.

    Samsung’s Note 7s were permanently scrapped in October following a global recall, roughly two months from the launch of the near-$900 devices, after some phones self-combusted. A subsequent probe found manufacturing problems in batteries supplied by two different companies – Samsung SDI Co Ltd and Amperex Technology.

     

    Analysis from Samsung and independent researchers found no other problems in the Note 7 devices except the batteries, raising speculation that Samsung will recoup some of its losses by selling refurbished Note 7s.

    A person familiar with the matter told in January that it was considering the possibility of selling refurbished versions of the device or reusing some parts.

    Samsung’s announcement that revamped Note 7s will go back on sale, however, surprised some with the timing – just days before it launches its new S8 smartphone on Wednesday in the United States, its first new premium phone since the debacle last year.

    Samsung, under huge pressure to turn its image around after the burning battery scandal, had previously not commented on its plans for recovered phones.

    “Regarding the Galaxy Note 7 devices as refurbished phones or rental phones, applicability is dependent upon consultations with regulatory authorities and carriers as well as due consideration of local demand,” Samsung said in a statement, adding the firm will pick the markets and release dates for refurbished Note 7s accordingly.

    The company estimated it took a $5.5 billion profit hit over three quarters from the Note 7’s troubles. It had sold more than 3 million Note 7s before taking the phones off the market.

    The company also plans to recover and use or sell reusable components such as chips and camera modules and extract rare metals such as copper, gold, nickel and silver from Note 7 devices it opts not to sell as refurbished products.

    The firm had been under pressure from environment rights group Greenpeace and others to come up with environmentally friendly ways to deal with the recovered Note 7s. Greenpeace said in a separate statement on Monday that it welcomed Samsung’s decision and the firm should carry out its plans in a verifiable manner.

  • Samsung-Apple battle: the gap is closing

    Samsung-Apple battle: the gap is closing

    Samsung’s surprise surge in 2016 fourth quarter profit may further close the gap with its US competitor Apple.

    As the high-profile Samsung-Apple battle continues, the Korean company reported sales revenue of 53 trillion won (US$44 billion) with an operating profit of 9.2 trillion won, for an impressive operating margin of 17.36 per cent. The margin rose from 16.2 per cent in the second quarter of 2016 and represented its best result during the past two years.

    Apple has always led the Korean tech giant in terms of operating margin. In Q1 2015, the difference between the two companies was 18.82 percentage points, with Apple and Samsung reporting 31.51 per cent and 12.69 per cent, respectively. In Q4 of same year, the gap further widened with Apple reporting 31.86 per cent, and Samsung, 11.52 per cent.

    However, Samsung started catching up in 2016.

    Apple saw a continuous drop in its operating margin from 27.67 per cent in Q1 to 23.82 per cent in Q2 and 19.19 per cent in Q3, while Samsung saw its rate increase from 13.42 per cent in Q1 to 16. 2 per cent in Q2 and 17.36 per cent in the last quarter, although it did plummet in Q3 to 10.87 per cent as a result of the Note 7 crisis.

    Samsung’s prosperity in Q4 2016 was driven by a boom in its semiconductor business, improvement in display sales, and the success of its Galaxy S7 series, sources said.

    Apple has yet to disclose its financial results for the last quarter, but it is estimated that the company’s profit margin will come in around 20 per cent, with a slight improvement from the previous quarter, which will bring down the gap between the two tech giants to a record low of 3 per cent.

  • Samsung kills the Galaxy Note 7 for good

    Samsung kills the Galaxy Note 7 for good

    Samsung is permanently discontinuing production and sales of the Galaxy Note 7 smartphone, owing to safety fears over defective batteries — including in replacement handsets the company had subsequently sent to customers following a recall of original devices.

    The news was reported earlier by the WSJ, and a spokeswomen for Samsung confirmed it is ending production of the device, telling: “We can confirm the report that Samsung has permanently discontinued the production of Galaxy Note7.”

    The company did not provide any additional statement explaining its decision but in a filing about ending production with South Korean regulators it cites ‘customer safety’ as the reason.

    Yesterday Samsung had asked carriers and resellers to halt sales and exchanges of Note 7 devices, as reports of problems with replacement handsets mounted. Note 7 owners were offered a full refund or a refund for a different Samsung smartphone, along with a $25 gift certificate or other add-on to sweeten the hassle of dealing with two rounds of recalls.

    The initial recall of the circa 2.5 million Note 7s in circulation was announced in early September.

    The company had also previously said it was adjusting production of the Note 7 to, in its words, “take further steps to ensure quality and safety matters”.

    However, in the event, and given the mounting PR nightmare of even replacement Note 7s having a demonstrable risk of an exploding battery — coupled with the model being namechecked as a safety hazard at airports and on flights all over the world — it’s hardly a surprise Samsung has decided to pull the plug and put the Note 7 out of its misery.

    Aside from the damage to Samsung’s Galaxy brand of being associated with exploding batteries, the cost of withdrawing the Note 7 will not come cheap. Reuters cites analysts estimating that a permanent end to Note 7 sales could cost the company up to $17 billion.

    Meanwhile, the company’s stock price has also taken a substantial hit on the news of the Note 7’s nixing: falling by 8 per cent today, its biggest percentage decline since October 2008, as investors wiped some $19 billion off the value of the company.