Tag: NTUC fairprice

  • Cheers convenience store set expansion plan in Vietnam

    Cheers convenience store set expansion plan in Vietnam

    Singapore-Vietnam convenience store joint venture Cheers has opened its third store, on Dinh Tien Hoang Street in downtown Ho Chi Minh City.

    Operated by Vietnam’s supermarket operator Saigon Co-op and Singapore’s NTUC FairPrice grocery network, Cheers is open 24 hours, selling fast-moving consumer goods, mostly imported, along with payment services for utilities. The stores offer dine-in areas with free wifi.

    Nguyen Anh Duc, deputy general director of Saigon Co-op, said Cheers’ links with his company’s other businesses,including Co-opmart, Co-op Food and Co-opXtra, allows customers to earn and spend loyalty points across the network.

    The first Cheers store opened on Hoa Hao Street, in District 10, last December. The partnership plans to have 50 stores trading in Vietnam by the end of this year.

    Saigon Co-op also partnered with NTUC FairPrice in its Co-opXtra hypermarket stores.

  • New shopping center opened in Ho Chi Minh City

    New shopping center opened in Ho Chi Minh City

    Vietnam’s newest shopping centre, Van Hanh Mall, has opened in Ho Chi Minh City, on Su Van Hanh Street in District 10.

    Built on a 90,000sqm site, the shopping complex has 55,000sqm of retail space, which is 90 per cent occupied already, by more than 200 international and local brands.

    Tenants include Bata, Charles & Keith, Levi’s, Mujosh and Nike and a raft of dining options, including Buffalo Wild Wings, Crystal Jade, Sushi Kei, Starbucks and Phuc Long coffee.

    For entertainment, there is a CGV multiplex cinema, a Superbowl amusement center and a giant European-themed bookstore.

    A Co.opXtra hypermarket, operated by Saigon Co.op and Singapore’s NTUC FairPrice, also opened, marking the brand’s third outlet in the city.

    There are nine parking floors from basement to fifth floor, enough space for 350 cars and 3000 bikes.

    Built at the cost of VND1 trillion (US$43.9 million), Van Hanh mall rentals range from US$30-60 per sqm.

  • FairPrice and Grab to launch new subscription service

    FairPrice and Grab to launch new subscription service

    A subscription service is being planned by supermarket chain NTUC FairPrice and on-demand transportation/mobile payments platform Grab.

    They have signed a memorandum of understanding to embark on a joint initiative to complement the online-to-offline lifestyle of consumers by offering better value, convenience and access to goods and services.

    “Our strategic partnership with Grab signifies our ongoing efforts to cater to the evolving needs of the community,” says NTUC FairPrice CEO Seah Kian Peng.

    Grab Singapore group CEO/co-founder Anthony Tan says the partnership will offer its customers extra discounts and perks from FairPrice. “With both supermarket and transport services as part of this initiative, we are thrilled to provide greater cost savings and convenience.”

    A survey of more than 1000 customers between 20 and 40 years old has shown that 95 per cent are likely to subscribe to such services, while 56 per cent of respondents indicated they are not subscribed to a service. Groceries (69 per cent) and transport (54 per cent) also top the list of services they want from a subscription service.

    Consumers opting for the Grab/FairPrice subscription service will be offered exclusive savings, rebates and access to services on groceries and transport. It is targeted for launch this first quarter.

  • NTUC FairPrice tries experiment on hypermarket

    NTUC FairPrice tries experiment on hypermarket

    To mark the 10th anniversary of its hypermarket format, NTUC FairPrice has launched an experiential concept at its FairPrice Xtra hypermarket in Jurong Point shopping centre.

    Offering more than 26,000 grocery and household products across 57,000sqft (5300sqm) of retail space, the new hypermarket is designed to engage and entertain families in a carnival-like atmosphere with dedicated zones.

    There are five specific zones in the revamped store, grouping merchandise and activities based on specific shopper needs – the Parenting Zone, Health and Beauty Zone, Healthy Eating Zone, Kitchen Zone and Total Home Solutions Zone.

    With the store’s family-oriented focus, the Parenting Zone offers more than 1250 baby- and children-related products including formula milk, diapers, toys and clothes. There is also a KidsMart interactive play area with miniaturised shelves and shopping trolleys for children to pretend shop, plus an event space where they can play interactive games.

    Integrated pharmacy

    In the Health and Beauty Zone an integrated Unity pharmacy store provides personal-care, wellness, senior-care and adult nutrition products. A pharmacist is also available for consultations on medication. Health-related activities will also be held in this zone, such as free blood-pressure monitoring services.

    More than 2190 organic, free-from, natural, low-GI and fresh produce features in the Healthy Eating Zone, which also has an event space for such activities as cooking demonstrations, while the Kitchen Zone offers cooked meats and seafood, ready-to-eat meals and an in-store bakery by home-grown brand Swee Heng.

    The Total Home Solutions Zone features cleaners, tools, household appliances, cookware and a space for product demonstrations.

    Beyond these zones the store also offers activities like claw machines, roving magicians and musicians.

    Wider aisles and low shelves are offered so the elderly and shoppers with limited mobility can have easy access. Electronic shelf labels using e-ink for easy reading have been installed throughout the store.

    The store is open 24 hours daily.

  • CapitaLand to manage SingPost Centre

    CapitaLand to manage SingPost Centre

    CapitaLand, through its wholly owned shopping-mall business CapitaLand Mall Asia, has signed its first third-party shopping centre-management contract in Singapore to run the new SingPost Centre.

    Described as a world-first, Singapore Post is currently building the 25,000 sqm shopping centre which will allow online and offline retailers to showcase their products, side by side.

    The SingPost mall marks the third management contract CapitaLand has inked in about six months, the other two being in China.

    With this contract, CapitaLand’s network in Singapore will increase to 20 malls with a combined gross floor area (GFA), excluding parking, of about 14.2 million sqft (1.3 million sqm).

    CapitaLand Mall Asia CEO Jason Leow says the signing of its first third-party mall management contract in Singapore – also its third across Asia in quick succession – shows the scalability of the group’s asset-light expansion strategy to grow assets under management.

    SingPost Centre is in the eastern part of Singapore, where CapitaLand owns and manages three malls – Tampines Mall in Tampines Regional Centre, Bedok Mall in the rejuvenated Bedok Town Centre and Jewel Changi Airport, scheduled to open in early 2019.

    Five-storey mall

    Under the contract, CapitaLand will oversee the pre-opening and retail management for the five-storey SingPost Centre mall, which has 269,000 sqft of GFA, excluding parking, and a net lettable area of about 175,000 sqft.

    “With CapitaLand as our mall manager, we will be able to optimise the returns from this property while we focus our attention on our core business of postal services and e-commerce logistics,” says SingPost covering group CEO Mervyn Lim.
    Targeted to open in the second half of this year, SingPost Centre will house the new General Post Office, which combines traditional counter service with technology-enabled innovations such as PopStations.

    Other tenants at SingPost Centre include Golden Village, Kopitiam, NTUC FairPrice, retail brands, family entertainment outlets and enrichment centres.

  • FairPrice Shop grocer’s new budget banner

    FairPrice Shop grocer’s new budget banner

    Singapore’s largest supermarket operator NTUC FairPrice has unveiled a new budget banner and format today, imaginatively named FairPrice Shop.

    The official opening ceremony of the first store was underway this morning in Eunos Crescent – the store will be called FairPrice Shop@Eunos.

    “As FairPrice continues to serve its social mission to moderate the cost of living in Singapore, it will be launching a new retail format, FairPrice Shop, targeted at budget conscious shoppers,” the company said.

    “The format will feature a more focused range of products offering greater value, including the

    introduction of an exclusive range of housebrand fresh produce, which is five to 10 per cent cheaper than FairPrice’s existing housebrand fresh produce line. FairPrice Shop will be located primarily within mature estates with a higher concentration of low-income families.”

    The store was formally launched by Lim Boon Heng, chairman of NTUC Enterprise, and associate professor Fatimah Lateef, MP for Marine Parade GRC (Geylang Serai), who were hosted by Bobby Chin, chairman, NTUC FairPrice.

  • FairPrice cuts prices on health grounds

    FairPrice cuts prices on health grounds

    Citing social concerns, Singapore grocer NTUC FairPrice cuts prices on wholegrain rice in a public commitment to aiding the fight against diabetes.

    The supermarket says a 5 per cent discount on all FairPrice housebrand wholegrain rice for the next three months will be matched by a similar reduction in the prices of all of its 1000+ Healthier Choice Symbol (HCS) certified items for a fortnight, across its 133 supermarkets islandwide.

    The measure is part of FairPrice’s healthy eating campaign, the start of a series of initiatives by the organisation this year to promote healthy eating and drive awareness on diabetes. Total savings from these discounts are expected to amount to more than S$500,000 for customers.

    NTUC FairPrice chairman Bobby Chin says the trade union owned grocer “serves to make lives better by offering greater value on healthier daily essentials”.

    “Rice is a commonly consumed staple in Singapore and by promoting wholegrain rice as a healthier alternative,we are taking a proactive approach in the prevention and management of chronic diseases like diabetes. Beyond rice, we also support the government’s call in advocating a holistic approach towards healthy eating by also providing quality and value for all our Healthier Choice Symbol products.”

    Diabetes is fast becoming a major focus of health initiatives globally with the 422 million diabetic adult population in the world expected to double in the next 20 years. Singapore has been found to have the second-highest diabetes prevalence among developed nations, after the US, with one out of nine Singaporeans affected by diabetes and one in three having a chance of getting diabetes in their lifetime.

    As an alternative to white rice, wholegrain rice has been shown to lower the risk of developing diabetes while containing more fibre, vitamins and minerals.

    “The 5 per cent discount for all FairPrice housebrand wholegrain rice serves to encourage customers to consume these healthier alternatives. The discount is applicable namely to FairPrice Thai Brown Unpolished Rice, FairPrice Thai Red Unpolished Rice and FairPrice Thai Rice Blend, which is a mix of white and brown rice,” the company said in a statement.

    Back in 2014, FairPrice began advocating consumption of brown rice through its annual Walk for Rice event by donating brown rice to low-income families. FairPrice has also seen the sale of housebrand brown rice increase by 25 per cent in the first quarter of this year compared to the year before.

    Zee Yoong Kang, CEO of the Singapore Health Promotion Board said it was pleasing to see the retailer taking active steps to raise the awareness of healthier choice options amongst consumers.

    “The market share of Healthier Choice Symbol products has been gaining market share with sales of Healthier Choice Symbol products growing at 9 per cent annually. This is a very encouraging sign that more and more Singaporeans are taking steps to select healthier options when grocery shopping. We encourage more F&B retailers to join in this effort so that together we can increase the pervasiveness of healthier options for Singaporeans.”

  • Singapore’s FairPrice opens store designed for disabled customers

    Singapore’s FairPrice opens store designed for disabled customers

    Singapore’s largest supermarket chain NTUC FairPrice has opened a supermarket designed to make it easier for shoppers with disabilities or ageing.

    Dubbed an ‘Enabled Store’, its staff undergo special training to better serve customers.

    The Enabled Store is located within the new Enabling Village, an integrated community space for people with disabilities at 20 Lengkok Bahru, #01-13. Trading hours are daily from 8am to 9pm.

    Among other features, the store has lower checkout counters and shelves to make it easier for people shopping in wheelchairs.

    At Wednesday’s official opening ceremony of both the village and the supermarket, FairPrice CEO Seah Kian Peng, said the initiative was an example of the company constantly evolving to meet the changing needs of Singapore’s population.

    Enable store NTUC Fairprice ceremony

    “We support seniors and persons with disabilities in living high-quality and independent lives, and recognise their needs amidst a backdrop of a rapidly ageing population. This is part of our efforts in striving to be a retailer with a heart and staying true to our social mission of serving various segments of the community through innovative retail formats and offerings.”

    Enable-store-NTUC-Fairprice 5

     

    With the number of seniors in Singapore expected to grow to more than 900,000 in 2030, and with more than 77,200 with disabilities above the age of 18, the store seeks to make shopping more seamless for these segments of society. It incorporates the principles of universal design with special features and products to enhance in-store experience.

    Physical characteristics of the store include call buttons located at the entrance and along store aisles to offer assistance, magnifying glasses at every aisle to help customers read product labels, and merchandise shelves customised to ideal heights for easy reach. The store also offers a more extensive range of supplements, products with the Healthier Choice Symbol (HCS) and assistive products such as walking aids.

    Enable store NTUC Fairprice 3

    Staff at the store have undergone a specially developed training program, jointly developed by NTUC LearningHub, Centre for Seniors and the Dr Oon Chiew Seng Trust, to equip them with the necessary skills and knowledge to serve senior customers better. The training programme aims to help service staff understand and anticipate the needs of senior customers, recognise senior related ailments such as dementia, as well as empathise with the difficulties that seniors may encounter so they can communicate and respond better to their needs.

    FairPrice is the first organisation to send employees for the course, training 100 frontline staff to date. Over 500 FairPrice frontline staff will also undergo this training programme in the next two years.

    Existing initiatives to help FairPrice customers stretch their dollar will also be available at this store including the Big Value Bag program which offers a 10 per cent discount on over 1000 FairPrice housebrand products, which are already priced 10-15 per cent lower than other popular brands.

    Elsewhere in the $25 million government-funded Enabling Village, there are food outlets which hire people with disabilities, and a retail art gallery where people can buy artworks and merchandise such as mugs and notebooks designed by people with autism.

  • New CEO for NTUC Fairprice

    New CEO for NTUC Fairprice

    NTUC FairPrice has announced the resignation of  CEO Tan Kian Chew on December 31 after 23 years with the company.

    Tan will join the Singapore Labour Foundation as CEO.

    His replacement has been named as Seah Kian Peng, who will commence on January 1. Tan joined NTUC FairPrice in 1992 as one of its assistant GMs and quickly rose to become GM (operations and corporate planning) in 1994, COO in 1995, deputy CEO in 1996 and eventually CEO in 1997.

    NTUC FairPrice chairman Bobby Chin said he deeply appreciated Kian Chew’s 23 years of service to FairPrice.

    “In [his] time, he has helped to build and strengthen the social enterprise.  He leaves FairPrice well poised to continue to deliver significant social good and in sound financial health.  He has built strong relationships not only within Fairprice but also across the group of social enterprises and the Labour Movement.  He is not only a colleague, but a friend to all and a mentor to many.  I wish him every success in his next career and I am sure all of us at FairPrice will miss him dearly.”

    During his tenure, Tan focused NTUC FairPrice on its social mission of moderating the cost of living for daily essentials. These include absorbing the initial impact of GST, launching the Everyday Low Price basket of goods and introducing the two per cent discount for seniors (on Tuesdays) and three per cent discount for pioneers (on Mondays), benefitting over 170,000 seniors every week.

    NTUC FairPrice has regularly been voted the most socially responsible company and one of the top brands in Singapore and the region by independent survey companies.

    Apart from delivering on its social mission, under Tan’s leadership NTUC FairPrice also grew quickly to become Singapore’s leading retailer with annual sales growth from $752 million in 1997 to $3.2 billion in 2014, attaining a market share of 59 per cent in 2014. Profit before tax also rose from $49 million in 1997 to $227 million in 2014 and net assets of the cooperative rose from $217 million to $1.5 billion during this period.

    “I am grateful to have spent 23 years with this great organisation, and deeply honored to have had the opportunity to lead it for the last 18 years,” said Tan in a statement.

    “I am very proud of what my colleagues and I have accomplished together during this period; in meeting competition, overcoming challenges and leading FairPrice to becoming a clear market leader in Singapore with a strong social mission.  I am leaving FairPrice with a sense of confidence as I am handing it over to Seah Kian Peng who has proven himself to be a very capable and dynamic leader.”

    Incoming CEO Seah has worked in both the public and private sector and joined the National Trades Union Congress – administration & research unit (NTUC-ARU) in June 1996 and was seconded to NTUC FairPrice in February 2001 as COO. In November 2001, Seah was re-designated as deputy CEO and continued to be overall-in-charge of supermarket operations.  In July 2006, with the announcement of the new group corporate structure, Seah was appointed MD of Singapore and was subsequently promoted to CEO of the Singapore business in April 2010.

    Under Seah’s leadership, FairPrice increased its footprint in Singapore from 99 to 290 stores with the opening of new formats to meet the evolving needs of the people in the city.

    Said Seah today: “I am humbled and excited by this continuing opportunity to serve the people of Singapore. NTUC FairPrice is an important part of the social fabric of Singapore and we will continue to focus on our social mission of moderating the cost of living for daily essentials while meeting the evolving needs and aspirations of the people of Singapore in this area.”

  • Singapore government backs self-service technology

    Singapore government backs self-service technology

    The Singapore government is backing a push to urge shoppers to use self-service technology more in a campaign titled “We Are InDIYpendent”.

    Several supermarket chains, including the nation’s largest – NTUC FairPrice – have swung behind the initiative which was launched by the National Productivity Council (NPC).

    In a bid to galvanise more Singaporeans into using self-service counters, the supermarkets and other large retailers will be rolling out various promotions and discounts in coming weeks.

    A key driver of the initiative is to help ease the labour crunch by having consumers serve themselves.

    The NPC says the campaign “celebrates the advantages of using self-service facilities” and encourages businesses to adopt self-service models more aggressively.

    At the project’s official launch at an NTUC FairPrice store, Minister for Manpower, Lim Swee Say and Parliamentary Secretary for Trade and Industry, Low Yen Ling teamed up with celebrities Michelle Chong and Suhami Yusof in a self-service challenge which pitted them against each other to get as many shoppers as possible to use the self-checkouts.

    “Self-checkout (SCO) is a game-changing initiative for our local retailers,” explains the NPC.

    “With a tight manpower situation and increasingly competitive business environment, retail companies need to adopt technologies that require less manpower to improve their productivity.”

    The government is providing companies with grants and assistance schemes to help them implement self-service options.

    “Consumers can play their part by embracing such options to create an impetus for more businesses to adopt these models in their operations in a more aggressive manner.”

    The We Are InDIYpendent campaign seeks to encourage consumers to use self-service facilities. The campaign also aims to feature three key benefits of using self-service facilities – ease of use, speed and flexibility.

    Other highlights of the campaign include mystery spotting activities to incentivise consumers to use DIY options in more areas of their daily lives, videos offering interesting insights on DIY culture, as well as print and out-of-home (OOH) ads featuring different forms of self-service.

  • E-commerce startups: a wild card for the industrial market?

    E-commerce startups: a wild card for the industrial market?

    THE bulls and bears of Singapore’s industrial property market often reflect the pace of economic growth and the composition of the manufacturing sector. Since its post-independence days, the manufacturing sector in Singapore has evolved to be a key contributor to gross domestic product (GDP) at approximately 20 per cent with strong support stemming from the chemicals, electronics and precision engineering clusters in 2014.

    In recent times, however, the Republic’s manufacturing activities have slowed down due to the external and internal headwinds which this export-reliant nation is highly susceptible to.

    The government has long recognised the need to boost the island’s overall productivity and export competitiveness in the region to maintain economic growth. To this end, Singapore’s manufacturing sector has been undergoing economic restructuring to shift the value-chain upwards to focus on higher value-added industries. More emphasis is placed on higher automation and less labour-intensive manufacturing activities as firms grapple with rising labour costs and lean manpower.

    Post-Global Financial Crisis, the rapid recovery in GDP in 2010 was accompanied by a spike in manufacturing output. As one of the underlying demand drivers for industrial space, the increase in manufacturing activities propelled the demand for industrial space, as indicated by the positive net absorption islandwide. On the back of limited net supply, this translated to occupancy rates hovering above the range of 93 per cent until 2011.

    Subsequently, demand for space began to soften from 2012. The softening is primarily attributed to three key factors – the hike in labour costs, rising competition from neighbouring countries that offer an alternative cheaper manufacturing base and weakening external demand from Asian economies, especially China. Cost containment became a top priority, which led to existing demand being mainly driven by renewals and consolidations.

    On the back of rental and capital value escalations in 2011, the government introduced a slew of industrial property measures such as tighter occupation requirements for industrial space, seller’s stamp duty, shortened land tenures, and ramped up supply through the Industrial Government Land Sales (IGLS) Programme to cool the market. This eventually resulted in a surge of supply which far surpassed demand from 2013 onwards.

    Furthermore, a strong supply of industrial space is expected to be completed in 2015 and 2016. In the face of decelerating economic growth and contracting industrial output, it is likely that demand for industrial space will remain subdued in the near term, as the surge in supply corresponds to twice the amount of the 10-year average demand of 10.42 million square feet (see chart).

    Given this supply overhang situation and less favourable economic conditions, it is imperative to explore other complementary uses for industrial space while adhering to existing JTC Corporation and Urban Redevelopment Authority (URA) guidelines.

    ANCILLARY USE

    Under URA guidelines, industrial properties are segregated for use by a 60 per cent-40 per cent quantum, where 60 per cent is predominantly used for core industrial activities and 40 per cent for ancillary uses. To obtain Written Permission for the 40 per cent ancillary use such as industrial canteens, showrooms and selected commercial uses, occupiers have to comply with the following requirements:

    • Capping industrial canteens at 5 per cent of total proposed gross floor area (GFA) or 700 square metres, whichever is lower.
    • Showrooms are only allowed to display products which are typically not transacted over the counter and are predominately delivered and installed off-site.
    • Selected commercial uses include clinics, banking hall/ATMs, minimarts and fitness centres and are capped at 10 per cent of total proposed GFA per development or 200 sq metres, whichever is lower, on the first storey of the building only.

    As long as the proposed ancillary uses conform to the above guidelines, it provides landlords with the flexibility to revamp the use of existing industrial space and widen the pool of potential occupiers.

    In the past, industrial spaces were primarily used for core industrial activities namely, manufacturing and warehousing. However in 2004, the Economic Development Board (EDB) introduced the Warehouse Retail Scheme – an initiative which ended in 2007 – which led to megastores such as Ikea, Giant, Courts and Big Box operating in industrial locations.

    Notwithstanding the short-lived three-year tenure of this initiative, in 2015, Gain City and NTUC FairPrice incorporated retail components into their industrial developments under the 40 per cent ancillary use.

    While adhering to the 60 per cent allocation for warehousing, Gain City’s Sungei Kadut development, for instance, sets aside 20 per cent for retail, and incorporates other uses such as offices, café, sky terraces, a children’s play area and a diesel pump area. Consolidation of uses into one location enables industrialists to enjoy cost-saving benefits, which have been passed on to consumers. Gain City, in fact, reported 20 per cent in cost savings with its consolidation exercise.

    Through a similar re-adaptation of industrial spaces, it is plausible to extend the same cost-saving benefits to entrepreneurs. For one, e-retailers could potentially benefit from a re-think on warehouse space usage. By designating 60 per cent to store e-retailers’ inventories in self-storage, the remaining 40 per cent can be further proportioned to develop an all-encompassing pro-business environment with courier services, serviced offices, Wi-Fi-equipped cafés and showrooms.

    A development that has adopted a similar concept is the Entrepreneur Business Centre, a self-storage and serviced office facility with ancillary uses, namely baby-care retail and delicatessen.

    The purpose of incorporating Wi-Fi-equipped cafes and showrooms in industrial developments is to transform industrial estates into a one- stop e-commerce hub for startups.

    Firstly, business operations and logistics are supported through having 24/7 wireless access, storing inventories in self-storage and having shared in-built courier services. Secondly, it attracts clientele as displaying products in showrooms creates an experiential retailing concept for consumers to touch and feel e-retailers’ products prior to purchasing them online.

    One retailer that offers this omni- channel retailing experience through the online-to-offline (O-2-O) concept is Decathlon, a sporting goods firm which only had an online presence in Singapore. The introduction of the Decathlon eXperience showroom has encouraged customers to have more hands-on interaction with the products before proceeding to purchase them online. Undeniably, this creates a cost-friendly working environment as it promotes the growth of e-commerce by compressing e-retailers’ risks through reduction of overhead costs and lock-in periods.

    GATEWAY FOR E-COMMERCE

    There is strong support for Singapore to grow as an entrepreneurial hub. Firstly, more industrial spaces are being slated for entrepreneurial activities such as at JTC Launchpad @ one-north, and secondly, there is rising investment interest in Singapore’s startups, especially in the e-commerce sector.

    According to Techlist, 80 per cent of venture funds raised by Internet companies are being invested in Singapore where the beneficiaries are predominantly e-commerce players such as Lazada, Zalora and Reebonz.

    This is not surprising as Singapore is ranked 14th on the 2015 Global Retail E-commerce Index, indicating the strong fundamentals which have established Singapore as the gateway for e-commerce.

    According to Euromonitor International’s June 2015 study on retailing in Singapore, Internet retail sales grew 12.5 per cent year-on-year to S$1.08 billion, while mobile Internet retail sales expanded even more significantly by 53.9 per cent to S$280.9 million.

    All these indicate that Singapore’s e-commerce sector is poised to expand further, which could potentially be the next underlying demand driver for the industrial market.

    Leveraging on the aforementioned opportunities, the pool of end-users for industrial space may be extended further to include e-commerce startups. Previously, this group of users was hindered by barriers of entry such as high occupancy costs and inability to occupy the minimum GFA requirement in industrial developments. However, by consolidating uses and re-adapting the 40 per cent ancillary use, this creates a win-win situation for landlords, consumers and entrepreneurs.

    In addition to injecting fresh demand for a muted industrial market, it creates a viable operating business environment for startups, thus promoting the development of the e-commerce scene.

    Instead of depending on external trade and manufacturing to propel demand for the industrial market, widening the list of potential occupiers to startups may potentially inject life into industrial estates. That may be the solution to cost containment which businesses are seeking.

  • Asian retailers called into haze campaign

    Asian retailers called into haze campaign

    As the toxic haze caused by Indonesian forest fires continues to enshroud Singapore and parts of Indonesia and Malaysia, the campaign to boycott brands linked to the fires is widening across Southeast Asia.

    Last week, the Singapore Environment Council (SEC) and Consumers Association of Singapore (Case)reached out to more than 3000 companies to get their commitment and declaration that they procure their wood, paper and/or pulp materials from sustainable sources. These include book stores, supermarkets, other retailers and manufacturers of paper and tissue products.

    Today, Consumers International (CI) has stepped in to ramp up the campaign, encouraging retailers and consumers in Indonesia, Malaysia, Singapore and Thailand to boycott brands and suppliers who have not committed to sourcing from companies who reject supplies from irresponsible forest burning.

    Singapore’s largest supermarket operator, NTUC FairPrice has already recalled stock supplied by Asia Pulp & Paper products due to the paper giant’s role in contributing to the toxic haze.

    Today, CI called on all consumers to stop buying products produced by companies involved in the purchase or sourcing of wood, paper and/or pulp products that cause the haze.

    “The global body is concerned that unlike Singapore, companies in Indonesia, Malaysia and Thailand are not declaring their source of procurement of sustainable wood, paper and/or pulp.

    “Every year people in Indonesia, Singapore and Malaysia are suffering under a thick haze of smog which is caused by the burning of forests for production of pulp, paper and palm oil primarily on the island of Sumatra, in western Indonesia and Borneo. The haze is leaving millions of people at risk of respiratory and other disorders. In addition countries in the region are also suffering economic losses and environmental damage including acid rain formation and other effects.”

    CI says that with a lack of information about which companies’ activities are contributing to the haze, consumers should buy products that carry internationally recognised green labels such as Forest Stewardship Certification (FSC) or other independently verified labels that support sustainable production that does not cause harm to the wellbeing of consumers.

    “CI believes that consumers should send a strong signal to the errant companies through their purchasing power and refuse to support companies which are contributing to this environmental disaster by their irresponsible practices.”

    CI has also requested all governments in the region to take a tough stance against companies responsible for haze.

    CI  is the world federation of consumer groups that, working together with its members, serves as the only independent and authoritative global voice for consumers. It has more than 240 member organisations in 120 countries.

  • Sri Lanka to revive Sathosa with help from Singapore

    Sri Lanka to revive Sathosa with help from Singapore

    Sri Lanka’s state owned retail chain Lanka Sathosa, plans to get support to revive from Singapore as the retail chain is making continues losses, ministry of industry and commerce said in a release.

    Lanka Sathosa owned more than 310 outlets around the Island.

    “We are restructuring LAKSATHOSA and are still experiencing monthly losses,” Rishad Bathiudeen, minister of industry and commerce was quoted saying in the release.

    In 2014, Singapore became the fourth in importing products and services to Sri Lanka representing 6.6 percent of Sri Lanka’s total import.

    Sri Lanka import petroleum oils, milk & creams, fertilizers, iron, steel and plastics from Singapore at around 1.2 billion dollars.

    “I recommend you to follow Singapore’s NTUC Fairprice Co-operative model for LAKSATHOSA. NTUC Fairprice is Singapore’s largest retailer with multiple retail formats,” Chandra Das, High Commissioner of Singapore and the former Member of Parliament of Singapore from Chong Boon was quoted saying in the release.

    “I see that SATHOSA too is basically a cooperative model. I was NTUC Chairman for 33 years therefore I can see that it’s a good model you can adopt. We have made NTUC Fairprice shops world-class. NTUC Fairprice competes on a “patronage rebate and a 10 percent lower price than comparable popular brands” model of retail, which brought it a revenue of 2.2 billion dollars in 2014,”

    “NTUC Fairprice belongs to workers and trade unions and NTUC profits are given back to Singaporeans who buy its shares,”

    “I notice that there is no central warehouse for LAKSATHOSA! You need to establish central logistics,”

    Das had asked to send a study team from sathosa to Singapore for a NTUC Fairprice training.

    “We’ll do this for Sri Lanka. Singapore is pleased to support LAKSATHOSA.” He added.

    Since it was founded by the labour movement in 1973, NTUC Fairprice today sells more than 2000 house-brand products across 120 outlets in Singapore serving more than 400,000 shoppers daily.

    However in June the industry and commerce ministry said the Lanka Sathosa, will be given a 7.5 billion rupee bail out from the treasury and audit firm  KPMG has been appointed to look into ways of re-structuring it.

    “The Finance Minister Ravi Karunanayake had agreed to give 7.5 billion rupees from the treasury to keep the firm out of trouble,” Rishard Bathiudeen, Minister of Trade and Commerce said in June.

    “Lanka Sathosa owes 10 billion rupees to two state banks and three billion rupees to suppliers and we are facing problems to keep it profitable,”

    “KPMG is expected to find ways to sustain Lanka Sathosa in a profitable manner.”

  • NTUC FairPrice opens $350m HQ

    NTUC FairPrice opens $350m HQ

    NTUC FairPrice has officially launched FairPrice Hub, its new headquarters and high-tech distribution centre.

    The $350 million complex is equipped with technological innovations to manage increasing consumer demand for the next 20 years.

    The building was formally opened by Prime Minister, Lee Hsien Loong.

    Bobby Chin, NTUC FairPrice chairman, said FairPrice Hub is “more than just a building”.

    “It is a reminder of our past. It is serving the present and it is preparing for the future. As we celebrate a new chapter in FairPrice, we are reminded that this Hub is a reflection of our history and a tribute to all our founding members and stakeholders including our past chairmen and board members, business partners, members and loyal customers,” said Chin.

    The new distribution centre, which went operational at the end of last year, features a highly automated system that combines the Automated Storage and Retrieval System (ASRS) together with the Caddy Pick system. This system, which is the first of its kind in the Asia Pacific region, uses robotic technology and autonomous vehicles mounted on a monorail system for warehousing operations. The ASRS allows FairPrice to increase its ambient storage space with a warehouse storage capacity of over 52,000 pallets. Designed to manage a throughput of 120,000 cartons per day, it is able to achieve high productivity of 200 cartons per man hour, twice the productivity rate of a conventional distribution centre that uses manual pallet movers.

    FairPrice Hub will also serve as its new headquarters for over 600 employees, who were previously located at five different premises around Singapore. Housing its staff under one roof enables FairPrice to promote closer interaction and boost morale. Staff facilities include a running track, a fully equipped gym, a multi-purpose court, training facilities including an auditorium and a clubhouse for social gatherings.

    NTUC FairPrice has also announced commitment of another $50 million to the FairPrice Foundation by 2020 to help the poor and needy, promote community bonding and support workers’ welfare.

    Said Chin: “Besides staying at the forefront of the latest consumer trends, we will continue to abide by our philosophy to serve, to care and to give. We will Do Well in order to Do Good for the community.”

    FairPrice has since donated $88 million to FairPrice Foundation, which was set up in 2006 to focus its giving efforts to provide a better life for the community.

  • Honestbee, NTUC FairPrice partner online

    Honestbee, NTUC FairPrice partner online

    Singapore-based Honestbee and NTUC FairPrice have partnered to enable customers to have FairPrice products delivered to them within the next hour.

    This enables customers to carry out their grocery shopping from their favorite stores – in the comfort of their homes – via the honestbee online portal and receive their delivery in the next hour.

    Honestbee started just eight months ago and is already planning imminent expansion into Hong Kong and Taiwan and with further Asian markets on the radar.

    It is the first ‘concierge grocery delivery service’ in Singapore.

    “Through this partnership, we look to enhance the overall retail experience for customers and elevate the online supermarket retail industry to even higher heights,” said Honestbee co-founder and CEO Joel Sng.

    “With honestbee, we are now able to provide an on demand level of convenience for NTUC FairPrice and all customers.”

    “Through this partnership, we look to enhance the overall retail experience for customers and elevate the online supermarket retail industry to even higher heights,” said Dominic Ng, deputy GM (FairPrice Online) NTUC FairPrice.