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  • Experience Luxury Dining: Tiffany & Cos Inaugural Blue Box Cafe in Southeast Asia to Open in Singapore

    Experience Luxury Dining: Tiffany & Cos Inaugural Blue Box Cafe in Southeast Asia to Open in Singapore

    Tiffany & Co, the prestigious luxury jeweller, announced their plans to launch their first-ever Blue Box Cafe in Southeast Asia. Set to make its debut in Singapore’s flagship store next month, this move is meant to elevate the brand’s presence within the region.

    Details of the Blue Box Cafe

    Slated to open its doors in mid-July, the Blue Box Cafe will take over the top floor of the recently revamped Ion Orchard store. Taking inspiration from its original New York-based Blue Box Cafe, the Singaporean outpost will boast an American-French menu. This gastronomic offering is the brainchild of Julien Royer, renowned chef and owner of Odette, a three-Michelin-starred restaurant.

    The Ion Orchard branch of Tiffany & Co has recently undergone a significant facelift and is now the only triplex boutique of the brand in Singapore. The store’s refurbishment began in September of the previous year. Its design shares similarities with Tiffany’s Landmark flagship store in New York, featuring a dynamic light installation by British architect, Hugh Dutton, gracing the store’s facade.

    Highlights of the Renovated Store

    This boutique not only houses the first Tiffany watch salon in Singapore, but it also encompasses private VIP suites, and the Schlumberger Gallery. This exclusive space showcases the works of notable jewellery designer, Jean Schlumberger.

    In addition to these offerings, the store also features artworks by ceramic artist Peter Lane and exhibits the Monumental Bronze-Mounted Vase. This historic masterpiece, created in 1898, is the work of Louis Comfort Tiffany, after whom the brand is named.

    Yeo Mui Hong, CEO of Orchard Turn Developments, expressed his pride in housing the first Blue Box Cafe in Southeast Asia at Ion Orchard. He affirmed the company’s commitment to enhancing the shopping experiences of its patrons and members. This introduction of the Blue Box Cafe follows the successful opening of a similar cafe earlier this year at Tiffany & Co’s Lee Gardens boutique in Hong Kong.

    Questions & Answers

    What is the Blue Box Cafe?
    The Blue Box Cafe is a dining concept by luxury jeweller Tiffany & Co. The cafe is designed to complement the shopping experience with a unique gastronomic offering.

    Where will the first Blue Box Cafe in Southeast Asia be located?
    The first Blue Box Cafe in Southeast Asia will be located on the top floor of the Tiffany & Co store in Ion Orchard, Singapore.

    What unique features does the renovated Ion Orchard store offer?
    The renovated Ion Orchard store houses Singapore’s first Tiffany Watch Salon, private VIP suites, and The Schlumberger Gallery, showcasing creations by jewellery designer Jean Schlumberger. It also features a kinetic light installation on its facade and several noteworthy art pieces.

  • Ikea Expands In Philippines With Strategic Ayala Malls Collaboration: Design Services & Online Pick-up At New Outlet

    Ikea Expands In Philippines With Strategic Ayala Malls Collaboration: Design Services & Online Pick-up At New Outlet

    Ikea is expanding its presence in the Philippines by inaugurating its inaugural Plan and Order Shop through a strategic collaboration with Ayala Malls. This initiative aims to provide more convenient access to northern Metro Manila residents.

    The 500-square-meter store, situated in Ayala Malls TriNoma in Quezon City, will avail customers the opportunity to purchase selected items in-store and also function as a complimentary pick-up point for online orders.

    Ricardo Pinheiro, Ikea Philippines’ Country Retail Manager, expressed his elation about being able to serve more Filipinos, especially those in northern Manila. He noted the partnership between Ikea and Ayala Malls as an effective means to create spaces that are not only accessible but also convenient and inspiring.

    Adding to its unique features, the new store will house a design service. Here, customers can seek expert assistance in planning their home interiors from a team of 14 Ikea employees, each trained in interior design.

    Pinheiro highlighted that the new Plan and Order Shop at TriNoma encapsulates Ikea’s democratic design philosophy. He mentioned that it provides a convenient option for those residing in northern Metro Manila. He also acknowledged the strategic location of TriNoma as being in line with Ikea’s sustainability philosophy.

    He emphasized, “TriNoma’s strategic location aligns with our sustainable philosophy in the most practical sense—it saves our customers gas, time, and effort while still giving access to Ikea’s well-designed, affordable home solutions.”

    The TriNoma outlet, set to open its doors on October 23, marks Ikea’s second store in the country.

    Questions & Answers

    Where will the new Ikea Plan and Order Shop be located?
    The new Ikea Plan and Order Shop will be located at Ayala Malls TriNoma in Quezon City, northern Metro Manila, Philippines.

    What unique features will the new Ikea store offer?
    The new Ikea store will feature a design service where customers can work with Ikea employees trained in interior design to plan their home interiors. The store will also serve as a free collection point for online orders.

    When is the Ikea TriNoma outlet slated to open?
    The Ikea TriNoma outlet is scheduled to open on October 23.

  • Reviving Nostalgia: Bandai’s Tamagotchi Factory Revamps Interactive Retail In Tokyo’s Harajuku District

    Reviving Nostalgia: Bandai’s Tamagotchi Factory Revamps Interactive Retail In Tokyo’s Harajuku District

    A unique factory-themed concept store named “Tamagotchi Factory!” is preparing to open its doors in the Harajuku district of Tokyo. This venture is Bandai’s first permanent retail space since the shuttering of Tama Depa in 2017 and it comes in response to a resurgence in the brand’s popularity worldwide.

    The Tamagotchi Factory! will be located on the third floor of the Harakado building in the Jingumae area of Shibuya. This store will offer patrons an opportunity to blend retail shopping with an interactive experience, centered around the theme of a fun, functioning factory.

    Visitors to the store will have the opportunity to customize their virtual pets to their liking. The store’s interior decor, as well as the staff uniforms, have been designed to reflect the whimsical factory theme, effectively immersing patrons into the lively factory environment.

    Of the store’s many attractions, one standout feature is the “Minitama Fill-Up!” station. Here, customers will be able to fill up Tamagotchi-shaped bottles with miniature figures and themed items. The selection will include a variety of items such as sweets, rice balls, and even the brand’s signature “poop” icons.

    The virtual pet franchise, which made its debut in the 1990s, has sold over 100 million units globally. It continues to expand and evolve, capturing the hearts and minds of both nostalgic collectors and a new generation of Tamagotchi fans.

    Questions & Answers

    What is Tamagotchi Factory!?
    Tamagotchi Factory! is a factory-themed concept store owned by Bandai, located in the Harajuku district of Tokyo. This store encompasses a unique combination of retail shopping and interactive elements, providing a fun and immersive experience for visitors.

    What can visitors expect at the Tamagotchi Factory!?
    Visitors to the Tamagotchi Factory! can customize their virtual pets, fill Tamagotchi-shaped bottles at the “Minitama Fill-Up!” station with a variety of miniature figures and themed items. The store’s interior decor and staff uniforms are designed to reflect a whimsical factory theme.

    What is the history of the Tamagotchi brand?
    Tamagotchi is a virtual pet franchise that debuted in the 1990s and has since sold over 100 million units worldwide. The brand continues to expand, appealing to both nostalgic collectors and a new generation of fans.

  • Carousell Enters Brick-and-mortar Retail With Luxury Handbag Store In Singapore

    Carousell Enters Brick-and-mortar Retail With Luxury Handbag Store In Singapore

    The Singapore-based e-commerce platform, Carousell, is set to launch its first physical store dedicated to second-hand luxury handbags in the city-state.

    Carousell Luxury Store Opening

    Carousell will debut a 1,400 square foot retail space, christened as Carousell Luxury, at The Centrepoint later this week. The move marks the firm’s first foray into brick-and-mortar retailing under its own brand.

    The store will offer an array of handbags and accessories from high-end labels such as Louis Vuitton, Chanel, Gucci, and Yves Saint Laurent.

    Business Model and Pricing Strategy

    Tresor Anne Tan, the director of client relations at Carousell Group, explained that the store will operate using a “net-earnings model”. In this approach, sellers agree in advance on the amount they will receive once an item is sold.

    Despite the overheads associated with running a physical store, the items will still be priced around the usual market rates. However, Carousell will retain a portion, approximately 25-30%, of the consignment price. This fee helps cover costs such as digital marketing, product photography, and other services that the platform provides.

    Questions & Answers

    What is Carousell’s new venture?
    Carousell is opening a physical retail store named Carousell Luxury, which will sell second-hand luxury handbags and accessories.

    What is the business model for Carousell Luxury?
    The store will operate on a “net-earnings model”, where sellers agree upfront on the earnings they will receive once an item is sold.

    How does Carousell cover the additional costs of running a physical store?
    Carousell will take a cut of about 25-30% from the consignment price of each item sold to cover additional costs such as digital marketing and product photography.

  • Familymart Accelerates Taiwan Expansion: 100 New Stores And Revamped Food Section Planned For 2022

    Familymart Accelerates Taiwan Expansion: 100 New Stores And Revamped Food Section Planned For 2022

    FamilyMart, a renowned convenience store chain, is stepping up its growth strategy in Taiwan. The company has announced plans to inaugurate 100 new outlets this year, a significant step towards their long-term objective of establishing 5000 stores by 2029.

    Currently, FamilyMart operates around 4400 stores across the nation. Last year, the company added 80 new stores to its portfolio, and it now anticipates increasing the pace of expansion to approximately 150 stores annually in the forthcoming years.

    Reinventing Food Offerings

    In alignment with its comprehensive growth plan, FamilyMart is revitalizing its food section to keep pace with evolving consumer preferences. The company plans to introduce a wider range of customizable bento meals and increase its array of microwave-friendly dishes. The new offerings are aimed at catering to busy urban customers and to make the store an appealing destination beyond traditional meal times.

    Customer Experience Strategy

    In another strategy to enhance the customer experience, FamilyMart Taiwan will continue to keep dining spaces in their stores. The company views these areas as a crucial element of the customer journey, fostering longer stays, facilitating informal gatherings, and promoting additional purchases.

    FamilyMart ventured into the Taiwan market in 1988 with its first store in Taipei Station’s shopping district. Operated by Taiwan FamilyMart Co, the brand has now become one of the top convenience store chains in the country, competing with the likes of 7-Eleven and Carrefour.

    Questions & Answers

    What is FamilyMart’s expansion goal in Taiwan by 2029?
    FamilyMart aims to operate 5000 outlets in Taiwan by 2029.

    How is FamilyMart planning to modify its food offerings?
    FamilyMart plans to roll out more customizable bento meals and expand its selection of microwave-ready dishes, targeting urban consumers and beyond traditional meal times.

    What is FamilyMart’s strategy to enhance customer experience?
    FamilyMart Taiwan will continue to maintain dining areas in their stores as they see them as a key aspect of the customer experience, encouraging longer stays, informal meetings, and additional purchases.

  • Friends forever: Central Perk Coffeehouse to open in Times Square

    Friends forever: Central Perk Coffeehouse to open in Times Square

    Fans of the iconic sitcom “Friends” are in for a treat as they will soon have the chance to gather for a cup of coffee in the well-known fictional New York cafe made popular by the show.

    Warner Bros Discovery Global Experiences has teamed up with Central Perk Coffee C and CenPer Holdings to set up a Central Perk Coffeehouse in Times Square, New York City. The launch is scheduled for the later part of this fall.

    Coffeehouse Concept with a Twist

    The coffeehouse is being designed in collaboration with Tom Colicchio, a celebrated Top Chef winner, and the reputable New York design firm, Glen & Co. The unique concept of the coffeehouse will showcase an assortment of food, coffee, and merchandise, all inspired by the well-loved “Friends” television series.

    One of the key highlights of the coffeehouse will be its interior design, which will feature the iconic Orange Sofa room, a homage to the famous couch from the series.

    Peter Van Roden, an Executive VP at Warner Bros Discovery Global Experiences, shared, “Friends is a unique show that has the power to unite people across generations. Central Perk has always been at the core of these shared experiences.”

    A Dream Come True

    Paul Landino, an executive at CenPer Holdings, expressed his excitement over the expansion. He stated, “Our goal, when we launched the original Central Perk Coffeehouse in Boston, was to eventually bring it to New York City. Opening a branch in Times Square, often referred to as the crossroads of the world, provides a unique, once-in-a-lifetime opportunity to turn this vision into reality.”

    The Times Square location will also offer exclusive merchandise and the six signature blends from Central Perk Coffee Co. These blends are already available at the Boston location, online, on Amazon, and at select H-E-B grocery stores.

    Questions & Answers

    What is the Central Perk Coffeehouse?
    It’s a coffeehouse themed on the famous fictional café from the sitcom “Friends”. It will feature food, coffee, and merchandise inspired by the series.

    Who is behind the idea of the Central Perk Coffeehouse?
    The coffeehouse is a joint venture between Warner Bros Discovery Global Experiences, Central Perk Coffee C, and CenPer Holdings.

    Where and when will the Central Perk Coffeehouse open?
    The Central Perk Coffeehouse is set to open in Times Square, New York City, in the later part of this fall.

  • Italian Fashion Powerhouse OVS To Open First Store In India Amid Global Expansion

    Italian Fashion Powerhouse OVS To Open First Store In India Amid Global Expansion

    Italian fashion retail giant, OVS, is preparing to penetrate the Indian market. The company is set to open its first store at Pacific Mall, Tagore Garden, New Delhi, next month. This move is part of the company’s larger global expansion strategy. OVS, which reported sales of €1.63 billion in 2024 and operates over 2200 stores globally, sees the Indian market as a significant growth opportunity.

    Targeting India’s Dynamic Fashion Market

    India is known for its dynamic fashion landscape, fueled by a young population with an increasing appetite for international styles. Sundeep Chugh, MD at OVS India, shared his enthusiasm about introducing OVS’s unique blend of Italian design, quality, and affordability to Indian consumers.

    Store Features and Collection Highlights

    The New Delhi OVS store will showcase the brand’s latest retail concept. Additionally, it will offer a diverse product range, from everyday essentials to premium lines. The company’s creative director, Massimo Piombo, designs collections with the goal of inspiring and encouraging customers to embrace their creativity. The essence of Italian style – a blend of art, travel, and culture – is embodied in all OVS collections. With India’s vibrant and style-conscious market, the brand anticipates a significant response to their offerings.

    Global Footprint Expansion

    OVS already serves more than 6 million customers worldwide. The company views its entry into India as a critical turning point in its growth strategy. OVS plans to bring its ‘Love People, Not Labels’ philosophy to global markets, adding another dimension to its international expansion.

    Questions & Answers

    What is the significance of OVS’s entry into the Indian market?
    The entry into the Indian market is a part of OVS’s broader international expansion strategy. It provides the company access to one of the world’s most dynamic fashion markets, characterized by a young demographic with a growing preference for global styles.

    What can customers expect from the first OVS store in New Delhi?
    Customers visiting the New Delhi store can expect to see the brand’s latest retail concept and a diverse product range, from everyday essentials to premium lines.

    What is OVS’s growth strategy?
    OVS’s growth strategy includes expanding its global footprint and bringing its ‘Love People, Not Labels’ philosophy to international markets. This involves catering to diverse customer preferences and promoting inclusivity in fashion.

  • Brand Studio Lifestyle Launches Flagship Store In Bangalore; Sets Target For 75 Outlets Across India

    Brand Studio Lifestyle Launches Flagship Store In Bangalore; Sets Target For 75 Outlets Across India

    Brand Studio Lifestyle recently announced the opening of a new flagship store for the brands Highlander and Tokyo Talkies. The store is located in the JP Nagar area of Bangalore, representing the 40th store of this kind in India.

    Expansion Plans

    The opening of this flagship store is part of Brand Studio Lifestyle’s ongoing efforts to increase its retail presence throughout the city. The company has set a target to open 75 exclusive stores across India by March of next year.

    The new store covers an area of 12,000 square feet, merging scale, design, and accessibility to provide an immersive and engaging retail experience for shoppers.

    Shyam S Prasad, CEO of Brand Studio Lifestyle, commented on the significance of the new store: “This flagship store serves as a massive platform to display the range of the latest trending styles we launch each month. Customers are given the chance to explore the best in international fashion within this expansive space and experience the range of fashionable items we have available.”

    Future Store Developments

    The company plans to use the JP Nagar location as a model for their future large-format stores in metropolitan cities.

    Brand Studio Lifestyle also intends to boost its retail visibility through shop-in-shop formats across 600 sale points in large format stores and multi-brand outlets.

    Commenting on the company’s future plans, Prasad said, “In the future, we are planning to have a mix of large flagship stores ranging from 8,000-12,000 square feet and mid-sized stores of about 2,000-3,000 square feet. Our recent store openings in the UAE are considerably large, demonstrating our aspirations for both national and international expansion.”

    Questions & Answers

    What is the size of the newly opened flagship store in JP Nagar?
    The new flagship store covers an expansive area of 12,000 square feet.

    What are Brand Studio Lifestyle’s expansion plans?
    The company aims to open 75 exclusive stores across India by next March and use the JP Nagar location as a model for future large-format stores in metropolitan cities. They also plan to expand retail visibility through shop-in-shop formats across 600 sale points.

    What sizes will future stores of Brand Studio Lifestyle likely be?
    The company intends to have a mix of large flagship stores ranging from 8,000-12,000 square feet and mid-sized stores spanning 2,000-3,000 square feet.

  • Central Pattana Unveils Plans For Mixed-use ‘central Park’ In Bangkok’s Heart

    Central Pattana Unveils Plans For Mixed-use ‘central Park’ In Bangkok’s Heart

    Central Pattana, based in Thailand, has announced plans to launch a new shopping centre named Central Park in Bangkok this September. This move constitutes a significant portion of a widespread mixed-use development.

    About the Project

    With a vast area of 130,000 square meters, the project encompasses retail space, a rooftop park, and a high-end office tower. Its design is intended to merge commercial, lifestyle, and environmental features within a central urban location.

    The forthcoming shopping centre will boast an array of Thai and international fashion brands. It is predicted to cater to both local consumers and overseas visitors.

    The Rooftop Park

    One of the development’s distinguishing features is an 11,200 square meter rooftop park. Touted as the largest of its kind in Thailand, this elevated green space will offer panoramic views of the Bangkok skyline.

    Inspiration and Location

    Situated at the crossroads of Silom and Rama, Central Park Bangkok is inspired by the likes of Central Park in New York and Hyde Park in London.

    The project also includes a 43-story office tower situated next to Lumpini Park. The building is striving for LEED Gold, Well Platinum, and WiredScore Gold certifications.

    The offices, which are directly linked to the shopping centre, are devised to foster a mixed-use environment catering to urban professionals.

    In the words of Central Pattana, this flagship project is “geared to become a world-class retail destination in the heart of Bangkok,” with the aim of promoting Thailand’s retail sector onto the international stage.

    Questions & Answers

    What is the anticipated date for the opening of Central Park Bangkok?
    Central Park Bangkok is slated to open in September.

    What elements does the Central Park Bangkok project incorporate?
    The project combines a shopping centre, a rooftop park, and a high-end office tower, aiming to blend commercial, lifestyle, and environmental facets in a central urban location.

    What kind of brands will the shopping centre feature?
    The shopping centre will showcase a variety of Thai and international fashion brands, targeting both local customers and international tourists.

  • Watson to open more stores in Indonesia

    Watson to open more stores in Indonesia

    Watson Indonesia’s debut on the Indonesian Stock Exchange (IDX) has marked a new chapter in the company’s expansion journey to a wider market base.

    Duta Intidaya, the sole franchisee of Hong Kong-based personal care retail chain AS Watsons Group, made the decision to go public to finance its aggressive expansion plans to match Watson’s operations in neighboring countries.

    There are more than 100 Watson stores in Singapore and over 400 in the Philippines, but only 47 in
    Indonesia, even though the latter is the largest economy in Southeast Asia.

    The company plans to open 15 to 20 Watson stores this year, using 65 percent of the proceeds from its initial public offering (IPO), which stood at Rp 86.05 billion (US$6.49 million). The remaining 35 percent of the IPO funds will be used to repay the firm’s debt to lender HSBC.

    The new stores will be located in big city malls and at a stand-alone store in Bali. Each store takes roughly Rp 1 billion to set up. Three new outlets have been set up in Jakarta as of now.

    They are expected to boost Watson’s presence and help the company compete with other personal care retail chains, like local Pharos Group’s Century Healthcare and Hero Group’s Guardian. Century has over 200 stores right now, while Guardian has more than 100 stores.

    “We are still small, so we need more funds to expand and the IPO is the most proper decision at this time. We want to build a stronger brand,” Duta Intidaya director Sukarnen Suwanto said in a press conference.

    The company offers various beauty products, personal care and health and general merchandise products, of which less than 10 percent are imported.

    He acknowledged that growth had been slow in the past. It opened its first store in 2006, but only started to expand aggressively in 2013 and 2014 with around 30 stores opening up during the period. At present, it has set up as many as 47 stores in Java.

    Duta Intidaya took three years to prepare for the IPO by opening more stores, which eventually increased costs for rent, staff recruitment and store renovations.

    The rising costs led the firm to suffer Rp 35 billion in net losses last year, even though its revenues grew 17.7 percent to Rp 192 billion from 2014. The growth rate in revenue was higher than the 18 percent rate the retail industry posted, according to marketing research firm Nielsen.

    “We believe we will get payback from the investments. The retail industry is more like a marathon than a sprint. The more stores opened up, the more growth reaped in the long run,” Sukarnen said.

    He refused to provide details on its bottom line target, but added that it eyed 20 percent growth in revenues this year.

    In the long run, the company hopes to open up 15 to 20 stores every year and launch an online shop in early 2017. Online sales of its products are currently only available through the webmarket Lazada. Developments in the online market are expected to generate at least half of total sales by 2020.

    Meanwhile, Duta Intidaya’s shares ended at Rp 189 apiece on Tuesday, 5 percent higher than the IPO price of Rp 180 per share. It reached a peak of Rp 213 per share within the first hour of trading.