Retail News CRM

Tag: operational

  • Kering Bounces Back with Revenue Growth in Q2 Amidst Operational Changes

    Kering Bounces Back with Revenue Growth in Q2 Amidst Operational Changes

    The luxury group Kering has reported an upturn in its performance for Q2, indicating a return to revenue growth. CEO Luca de Meo has attributed this encouraging development to the early signs of progress across Kering’s portfolio, following recent operational and commercial modifications.

    Kering’s revenue for the second quarter reached $4.16 billion, a 1% year-on-year increase, bolstered by an improved retail performance. Comparable sales from directly operated stores witnessed a 2% surge, while wholesale and other avenues of revenue saw a 3% increase. De Meo expressed his satisfaction with Kering’s improved Q2 performance, pointing out the sequential acceleration of growth within the organization, including its Gucci brand, thanks to concerted actions carried out in recent months.

    However, for the first half of the year, revenue stood at $8.22 billion, marking a 3% dip compared to the previous year. On a more positive note, recurring operating income hit the $1.04 billion mark, and the recurring operating margin saw an improvement, reaching 12.8%.

    Kering attributes these results to its ongoing efforts to optimize its store operations. Following the closure of 75 net stores in 2025, the company closed an additional 84 net stores in the first half of 2026, in line with its objective of shuttering 100 stores this year.

    Despite this positive trajectory, Kering noted the persistent geopolitical instability as a factor impacting trade in the Middle East, causing a slight reduction in the group’s second-quarter revenue growth by around one percentage point.

    Sharing the company’s future plans, de Meo revealed that Kering would remain committed to execution, technology investments, and brand development. He emphasized the positive effects of the decisive steps taken by the company to enhance the uniqueness of its brands, streamline its organization, and boost effectiveness throughout the group.

    Questions & Answers

    What was Kering’s revenue for Q2?
    Kering reported a Q2 revenue of $4.16 billion, marking a 1% year-on-year increase.

    What steps is Kering taking to improve its performance?
    Kering is focusing on enhancing the distinctiveness of its brands, streamlining its organization, and boosting effectiveness throughout the group. It has also been closing down stores and investing in technology and brand development.

    What challenges is Kering facing in its operations?
    Geopolitical instability, specifically in the Middle East, has been identified as a significant challenge. This has had a slight impact on Kering’s Q2 revenue growth.

  • Unveiling Coupang’s Winning Strategy: Streak of Profits and Global Expansion Rooted in Operational Innovation and Taiwanese Traction

    Unveiling Coupang’s Winning Strategy: Streak of Profits and Global Expansion Rooted in Operational Innovation and Taiwanese Traction

    Coupang, a South Korean e-commerce giant, has experienced substantial growth, recording a record quarterly revenue of $9.3 billion during the three months leading up to September – a 20% year-on-year increase. This growth not only signifies the company’s third profitable quarter in a row since being listed on the New York Stock Exchange in 2021, but also a significant 51% leap in operating income to $162 million.

    Boosted by Local and Overseas Markets

    Coupang’s financial gain is attributed to both sustained growth in its domestic market and successful expansion into Taiwan. The company’s CEO, Bom Kim, expressed satisfaction with the progress, particularly in the Korean market, which he believes to be a largely untapped opportunity for further growth. He also noted a strong and varied customer base that continues to support the company.

    Domestic Strength and Expansion

    Coupang’s Product Commerce sector, encompassing Rocket Delivery, Rocket Fresh, Rocket Growth, and Marketplace, saw an 18% increase in net revenue to $8 billion. The company’s adjusted EBITDA also went up by a remarkable 50% to $705 million. This positive performance propelled Coupang’s gross profit margin, reaching a record 29.4%, largely due to supply chain efficiencies and the expansion of higher-margin categories. Furthermore, the company reported that it ended the quarter with 24.7 million active customers, a 10% increase from the previous year, and a 7% rise in revenue per active customer to $329.

    Taiwan as a New Growth Engine

    In recent times, Taiwan has emerged as a significant growth engine for Coupang. The company’s Developing Offerings segment, which includes Taiwan, Coupang Eats, Coupang Play, and Farfetch, experienced a 32% annual growth to $1.3 billion. The Taiwan business itself reportedly experienced growth in the “triple digits,” largely driven by the increased adoption of Rocket Delivery and the newly launched third-party marketplace.

    Strategic Investments and Operational Innovations

    Despite the widening losses in the Developing Offerings segment, Coupang’s management stated that this reflects strategic investments rather than operational shortcomings. The company is accelerating the deployment of automation technologies across its logistics and fulfillment network, which is expected to improve service levels and operating costs.

    In addition to operational innovation, Coupang is also investing in sustainability. The company expanded its reusable ‘ecobag’ program to cover a wider range of deliveries, reducing packaging waste and enhancing the customer experience.

    Broadening Offerings

    Coupang’s Fulfillment and Logistics by Coupang (FLC) service continues to grow, which not only allows merchants to utilize the same logistics infrastructure that powers Rocket Delivery, but also helps to deepen merchant relationships and diversify revenue streams. Kim believes that one of the biggest opportunities for Coupang’s future growth lies in broadening the selection across both first-party and marketplace offerings.

    Questions & Answers

    What contributed to Coupang’s record quarterly revenue?
    Coupang’s record quarterly revenue of $9.3 billion results from steady growth in the South Korean market as well as successful expansion into Taiwan.

    What is the strategic direction of Coupang’s operational innovation?
    Coupang aims to improve service levels and reduce operating costs by accelerating the deployment of automation technologies across its logistics and fulfillment network.

    How is Coupang’s expanding its customer value proposition?
    Coupang plans to expand its customer value proposition by broadening the selection across both first-party and marketplace offerings, which is expected to drive future growth.

  • CIMB completes Asean footprint

    CIMB completes Asean footprint

    CIMB Group Holdings Bhd is finally completing its operating footprint in Asean with the launch of its banking presence in the Philippines. It has received regulatory approval from the Securities and Exchange Commission of the Philippines for its investment banking joint-venture in the country, CIMB Bancom Capital Corporation.

    CIMB Group CEO (group ventures and partnerships) Effendy Shahul Hamid said CIMB Bancom will look to deliver value added advisory and cross-border capital market services to Philippine corporates looking to expand and grow across Asean, as well as capitalise on CIMB’s strong presence in the region to originate inbound deals to the Philippines.

    CIMB Bank Philippines Inc (CIMB Philippines) aspires to be the nation’s first all-digital and mobile-first bank, promising to make banking simpler, more convenient, and hassle-free, according to the group’s statement.

    “We look forward to bringing a differentiated and digital proposition to the market. Internet and mobile penetration in the Philippines remains one of the highest in the world, a clear sign of the progressive and modern society we hope to serve,” said Effendy.

    CIMB Philippines CEO Vijay Manoharan noted that consumers need innovative financial solutions that are relevant to their needs as well as help them get ahead and advance their financial well-being, but they do not necessarily need a physical bank.

    “By offering most of our products via the Octo app securely, we are offering the next-level any day, any time convenience for our customers by enabling them to effectively ‘carry’ our bank branch in the palm of their hands.”

    CIMB Philippines’ partners include 7-Eleven and DragonPay, with a total of 8,000 convenient customer touchpoints nationwide.

    The CIMB Bank Visa-powered Debit Card is accepted at any of the 20,000 Bancnet, Visa, and Visa Plus automatic teller machine (ATMs) nationwide and two million Visa and Visa Plus ATMs worldwide.

    To cater to those who want to really start preparing for what’s ahead and save for the future, CIMB Bank offers the UpSave Account, which allows greater savings with its high interest rate of 2% per annum (eight times higher than other banks).

    Lees ook:

    Lees ook:

    Lees ook: