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Tag: operator

  • Dtac plans major prepaid brand revamp

    Dtac plans major prepaid brand revamp

    Thailand’s Dtac has announced a major prepaid brand revamp and introduced new promotional tariff plans as  part of efforts to attract at least 1 million digital consumers to its prepaid subscriber base.

    As part of the revamp, Dtac will replace its Happy prepaid brand as it moves to bring all its prepaid brands under the Dtac umbrella.

    The operator has allocated 200 million baht ($5.7 million) this year towards marketing the Dtac prepaid brand.

    Dtac has also introduced plans offering unlimited internet access and free calls within Dtac networks for 29 baht ($0.83) per day.

    Prepaid customers will also be offered free YouTube streaming from midnight to 8am and 24 hour music streaming.

    Around 80% of Dtac’s 25.5 million subscribers are prepaid customers, with the wide majority using the operator’s 3G network, statistics provided by the company show. Around 68% of Dtac’s prepaid customers own a smartphone.

  • Global telcos eye stake in Vietnam’s Mobifone

    Global telcos eye stake in Vietnam’s Mobifone

    A number of international telecoms operators have reportedly expressed an interest in participating in the privatization of Vietnamese state-owned operator Mobifone.

    Companies including Norway’s Telenor, Sweden’s Comviq and Australia’s Telstra have shown interest in acquiring stakes in the company.

    Mobifone has an estimated brand value of $539 million. Plans for the privatization of the company have been in consideration since 2005 but the process has been repeatedly delayed.

    Now the government is pushing to complete the process in 2016-2017 as part of a push to hasten the privatization of state-owned enterprises.

    Australia’s Telstra could be a key partner for the operator. Telstra had previously been involved in the Vietnamese market as part of a partnership with Viet Nam Post and Communications, but exited the market in 2003. Now the operator is looking to return to the market by participating in the privatization of Vietnam’s telecom enterprises.

    Comviq is meanwhile a former partner to Mobifone and so it also has history in the market, while Telenor has been aggressively pursuing Asian expansion.

  • SmarTone launches cyber security suite

    SmarTone launches cyber security suite

    Hong Kong operator SmarTone has launched ST Protect, an anti-cyberattack software with on-device AI and a Machine Learning behavioral engine designed to protect smartphones from known and even unknown threats.

    Cyberattacks have rocketed in recent years. In Hong Kong, there was an 86% increase in the number of security issues related to mobile devices in 2015 compared to the previous year. Globally, more than 87% of the top mobile apps have been hacked.

    Stephen Chau, SmarTone’s interim CEO, said the new product is design to help their customers to “actively combat” mobile security threats.

    “Recently we have observed the increasing trend of mobile threats and cyberattacks around the world as well as in Hong Kong, with WiFi attacks, viruses and malware continuing to become more prevalent,” he noted. “In many cases, these mobile security issues could lead to severe consequences for smartphone users – from financial loss to the exposure of their private data or personal communications to the public, and even ID theft. There is a pressing need for smartphone users to protect their phones.”

    ST Protect is powered by Zimperium, a US-based security and technology company that has invented the world’s first mobile AI intrusion prevention system. It provides continuous and real-time protection to smartphones against the following mobile threats.

    WiFi attacks and hacking, especially Man-in-the-middle (MITM) attacks, no matter whether users are in Hong Kong or overseas: ST Protect alerts users to immediately terminate unsafe WiFi connections if threats are found.

    ST Protect detects and stops abnormal app activities with patented behavioral analytics, and ensures apps only access permitted information. It also offers protection for known and unknown threats and even zero-day attacks. It also alerts users when their smartphone is under attack.

  • Telstra invests in security company vArmour

    Telstra invests in security company vArmour

    Australian operator Telstra has formed a partnership with – and made an investment in – data center and cloud security company vArmour.

    Under the agreement, investment arm Telstra Ventures has participated in vArmour’s recent $41 million Series D funding round.

    Telstra will also add vArmour’s security offerings to its portfolio of enterprise services. In the long term, the operator said it will also be able to develop security consulting and managed services for its customers.

    The vArmour platform is designed to give organizations application-layer control over their networks to help stave off, detect and respond to cyber threats.

    Jeremy Howe, Telstra’s director of IP Data and Security Solutions, commented that the acquisition is aimed at addressing its enterprise customers’ evolving security demands.

    “We see a growing demand among enterprise customers for solutions that help them secure their data in a private, public and hybrid cloud mix. One of the main concerns companies have in embracing cloud services is data control and security,” he said.

    “vArmour’s distributed security software addresses the problem of traffic blindspots inside data centers. This helps businesses protect themselves from one of the critical emerging threats in the security environment, in addition to the benefits of having greater visibility of what is going on with your data.”

  • Axiata Q1 profit falls 37% on rising costs

    Axiata Q1 profit falls 37% on rising costs

    Malaysia-based Axiata Group has reported a 37% slump in net profit for the first quarter ending in March, due in part to higher capex, financing and depreciation costs.

    Net profit fell to 368 million ringgit ($90.1 million) despite a 5.4% year-on-year increase in revenue to 5 billion ringgit.

    Axiata’s domestic subsidiary Celcom Axiata had what the company called a “challenging quarter,” with revenue declining 13.4% year-on-year.

    As a result of new regulations, Celcom had to temporarily suspend almost all value added services during the quarter due to customer complaints, resulting in VAS revenue falling by 19.8%. Celcom’s normalized profit fell 22.3%.

    But Indonesia’s XL Axiata had a strong first quarter, with net profit more than doubling and revenue growing 2.5% as a result of the strong performance of the Axis brand, acquired in 2014.

    Axiata Group also reported a steady performance in its emerging markets segment of Sri Lanka, Bangladesh and Cambodia. But the contributions from regional associates Idea Cellular in India nd M1 in Singapore both declined.

    “The first quarter showed mixed results with XL, Dialog and Smart performing exceptionally well while Celcom’s performance impacted the Group’s results,” Axiata Group CEO Dato’ Sri Jamaludin Ibrahim said.

    “However, I am pleased to note there are many positive signs; Celcom has been aggressively rolling out more LTE sites and a number of competitive and exciting data products and services over the last two months. I am confident with these initiatives in place, Celcom will be back on track to finish the year respectably.”

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  • Globe trials use of TV white space for broadband

    Globe trials use of TV white space for broadband

    The Philippines’ Globe Telecom has become the first operator in the nation to pilot using TV white space frequency for mobile broadband.

    The operator is collaborating with the ICT office of the Department of Science and Technology to trial use of the spectrum for broadband service delivery in multiple areas of the Philippines.

    Globe senior vice president for network technologies strategy Emmanuel Estrada said building additional cell sites to meet demand has proven to be a major challenge, with construction of a single site typically involving around 25 permits and at least 8 months of lead time.

    “We hope that making use of available spectrum would enhance bandwidth capacities and allow our network to transmit enormous amount of data at faster speeds,” he said.

    Estrada added that TV white space technology is also expected to help Globe roll out broadband to rural areas with low population density, where it is not economically viable to used fixed broadband technology.

    TV white spaces are the unused frequencies between UHF and VHF broadcast TV channels, located in the range of 54-MHz to 806-MHz. The long range and strong signal penetration of these frequencies make them well suited to telecoms services.

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  • Telstra commits $38m to address mobile outages

    Telstra commits $38m to address mobile outages

    Australia’s largest operator Telstra has committed A$50 million ($38.3 million) towards improving its network resiliency following a spate of outages, but coverage of its announcement was tainted by another minor outage.

    At an investor presentation in Melbourne, Telstra COO Kate McKenzie revealed that the operator has completed a review into the recent mobile network disruptions.

    The review identified a range of steps to reduce the likelihood of another outage, including increasing redundancy, adding more capacity to the core network, introducing new procedures for key network element restarts and improving resilience in international connectivity.

    In response, Telstra will spend around A$25 million installing real time traffic monitoring and customer impact monitoring equipment.

    The remaining A$25 million will be spent increasing the network’s capacity to handle a large number of re-registrations occurring simultaneously after a disruption.

    “What this means is that in the event of a disconnection, a much larger number of customers will be able to re-register at the same time so any disruption to services will be of a much shorter duration,” she said.

    The review was conducted by Telstra’s specialist teams, experts from Ericsson, Juniper and Cisco, and independent advisor Dave Williams from Tech Mahindra. It follows a series of mobile network outages in a short period with various causes.

    Unfortunately for Telstra, local media coverage of Telstra’s investment announcement has concentrated on the fact that hundreds of Telstra customers were reporting outages affecting mainly internet access just hours after the announcement was made.

    According to the company, the outage affected ADSL broadband in Queensland, lasted less that half an hour and was unconnected to the recent mobile network outages, but this did not stop subscribers from commenting about the irony on social media.

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  • Telstra announces new head of retail

    Telstra announces new head of retail

    One of Australia’s most senior telecommunications executives, Kevin Russell, will join Telstra this month as Group Executive Telstra Retail. In this new role, he will lead the company’s consumer, business, stores and product functions.

    Russell replaces Karsten Wildberger, who resigned last December to return to Europe.

    Wildberger left Telstra on March 31, and short term arrangements are in place until Russell commences in late April.

    Russell, 49, has a wealth of telecom and technology experience in Australia, US, Europe, Asia and the Middle East.

    He has held executive roles for SingTel Optus, most recently as Country Chief Officer and CEO Consumer, Australia, as well as senior positions at Hutchison Whampoa Group in Australia and internationally.

    Telstra CEO Andrew Penn said Russell would bring substantial expertise to the retail role at an important time for Telstra. Russell will report directly to Penn.

    “We are looking forward to welcoming Kevin to the Telstra leadership team. He has an impressive track record working for several of the world’s largest telcos in a range of demanding markets,” Penn said in a statement.

    “He has passionately worked to build customer experiences in new and existing major consumer brands and service business clients. He has managed major programs across national fixed and mobile networks and is well regarded in the local technology community.”

    Russell was with SingTel Optus from January 2012 to March 2014, holding the positions of COO, CEO Consumer, Australia then the combined role of Country Chief Officer and CEO Consumer, Australia.

    He is currently CEO for a Silicon Valley-based technology start-up.

    Meanwhile Telstra has also appointed controversial former Nokia CEO Stephen Elop to the newly created role of group executive for technology, innovation and strategy.

    Ken Hu appointed Huawei CEO

    Huawei deputy chairman Ken Hu (pictured) will become the company’s acting CEO from April 1 to September 30, in accordance with the company’s Rotating CEO system.

    The rotating CEO acts as the primary person in charge of the company’s operations and crisis management during his tenure and is responsible for convening and chairing the meetings of board of directors’ executive committee and the company’s executive management team, Huawei said in a statement.

    Hu is a member of Huawei’s board of directors and executive management team (EMT) and is also chairman of Huawei USA.

    As part of his role as deputy chairman, Hu is head of Huawei’s human resources committee and is responsible for the company’s leadership and organizational development. He is also the head of the company’s global cyber security committee which oversees the development of Huawei’s global cyber security strategies and the establishment of an end-to-end cyber security assurance system.

    With 20 years of experience in the telecoms industry, Hu is integral to the strategic direction of the company and instrumental to Huawei’s efforts to expand its business in the global markets. He joined Huawei in 1990.

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  • Governement Prepare Regulation for Foreign OTT Companies

    Governement Prepare Regulation for Foreign OTT Companies

    Communication and Informatics (Kominfo) Ministry is reported to have been preparing a regulation on foreign over the top (OTT) content provider companies operating in Indonesia. The regulation is expected to be issued at the end of March 2016. One of the articles in the regulation will oblige foreign OTT companies to form establish a legal entity in Indonesia. Bambang Heru Tjahjono,

    Director General of Informatics Application of the Kominfo, confirmed the plan. “Yes, [the regulation will be issued] at the end of March,” Bambang told us on Sunday, March 20, 2016.

    Bambang however, dismissed reports saying that the Kominfo would ban foreign OTTs who failed to establish a business entity in Indonesia.

    In an attempt to response to emerging foreign OTTs, Bambang said that the government will offer win-win solutions. “We will not necessarily ban foreign OTTs. The most important thing for Kominfo is [to focus on] customer service and consumer protection issues,” Bambang said.

    According to Nonot Harsono, Chairman of the Indonesian Telematics Society, regulation on foreign OTTs, particularly related to the obligation to establish a business entity in Indonesia, is required to maintain Indonesia’s sovereignty.

    Nonot explained that the presence of foreign OTTs in Indonesia without permanent business entity is comparable to vendors selling their merchandises inside a house without permission. The lack of license and business entity, Nonot added, could be considered as unethical conduct and ignoring the government’s sovereignty.

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  • Malaysian Axiata’s Indonesia arm said to weigh US$500mil fundraising

    Malaysian Axiata’s Indonesia arm said to weigh US$500mil fundraising

    PT XL Axiata, the most indebted of Indonesia’s listed wireless carriers, is considering raising as much as US$500mil next year, people with knowledge of the matter said.

    The company, a unit of Malaysia’s Axiata Group Bhd., is weighing several fundraising options including selling stock to existing investors through a rights offering, according to the people. It could sell shares in the first half of next year depending on market conditions, the people said, asking not to be named as the information is private.

    XL Axiata, led by chief executive officer Dian Siswarini, said earlier this year it’s seeking to strengthen its balance sheet and focus on more profitable subscribers. The company’s net debt has more than doubled in three years to 25.7 trillion rupiah (US$1.8bil) at the end of September, from 12.5 trillion rupiah the same time in 2012, according to data compiled by Bloomberg.

    “The potential fundraising through stock issuance would be credit positive for XL Axiata,” Nitin Soni, a Singapore-based director at Fitch Ratings, said by phone. “It will strengthen the highly-indebted company’s balance sheet by increasing its equity base and repaying some existing debt.”

    Fitch has a BBB rating on XL Axiata, or two grades above junk, while Moody’s Investors Service rates the company Ba1, the highest non-investment grade rating. XL Axiata shares rose 3.1% at the close in Jakarta yesterday, the most in a week.

    Turina Farouk, a spokeswoman for XL Axiata, said in a mobile-phone text message that the company was “still open for any options” regarding raising funds.

    XL Axiata has accumulated total debt equal to 216% of its total equity at the end of the latest quarter, the highest ratio among Indonesia’s eight listed wireless carriers, the Bloomberg-compiled data show. It said in October that it eliminated all of its unhedged US dollar borrowings, repaying part of the US$580mil of unhedged debt early and converting the rest to rupiah borrowings.

    The company bought Saudi Telecom Co’s Indonesian unit in 2013 to increase its service coverage, paying a nominal fee to acquire the business and assuming US$865mil of the carrier’s debt. It sold 3,500 telecommunication towers last year to PT Solusi Tunas Pratama for 5.6 trillion rupiah.

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  • Malaysia’s Axiata Boosted by Overseas Business

    Malaysia’s Axiata Boosted by Overseas Business

    Malaysia’s Axiata says profits rose sharply in the second quarter, thanks to contributions from various overseas interests, and claims to have seen improvements in the markets of Malaysia and Indonesia, where it has been struggling amid fierce competition.

    Through its various subsidiaries and affiliates, Axiata Group Berhad serves about 260 million mobile subscribers in Asia, making it one of the region’s biggest operators by customer numbers.

    Axiata reported a 34.2% year-on-year increase in profits after taxation and minority interests, to 611 million Malaysian ringgits ($147.9 million), following strong contributions from subsidiaries in Sri Lanka, Cambodia and India.

    Difficulties in Malaysia and Indonesia triggered a 0.5% dip in revenues over the same period, to MYR4.7 billion ($1.14 billion), but the operator said that Malaysia’s Celcom Malaysia had grown its customer base for the first time since the third quarter last year and that Indonesia’s XL was also making good progress.

    Nevertheless, Dato’ Sri Jamaludin Ibrahim, Axiata’s president and CEO, said there is still work ahead before the operator could feel satisfied with its performance.

    “While Celcom’s IT transformation issues are generally resolved and we are making significant progress in regaining some goodwill that was lost last year, there is still more to be done,” he said in a company statement.

    Axiata blamed declines in the voice and text-messaging businesses for a dip in Celcom’s service revenue but also claimed to have added another 61,000 customers to its subscriber base in the quarter.

    Having launched a series of new pre- and post-paid tariffs, the operator said it is now “regaining market confidence.”

    Axiata serves about 12.3 million customers in Malaysia, down from 13.4 million in the second quarter of 2014, but still generates about 38% of its revenues in the country.

    Celcom believes that upgrades to its IT systems will help it to compete more effectively against rivals including Maxis Communications Bhd. and DiGi Telecommunications Sdn Bhd. , which appear to have been eating into its market share in recent quarters.

    A similar transformation program is under way at XL in Indonesia, where subscriber losses have been even more dramatic over the last year.

    Currently Indonesia’s third-biggest mobile operator, XL revealed that customer numbers fell to about 46 million in the second quarter from as many as 62.9 million in the same period last year.

    In local currency terms, revenues have dropped from 6.1 trillion Indonesian rupiahs ($439 million) to IDR5.6 trillion ($403 million) over the same period.

    XL says its current strategy is to focus on serving heavier-spending customers. It has booked a sharp increase in average revenue per user over the past year — up to IDR32,000 ($2.3) per month from IDR26,000 ($1.87) in the second quarter of 2014 — despite the overall sales decline.

    Axiata’s performance in the much smaller markets of Sri Lanka and Cambodia stood in sharp contrast to the setbacks at home and in Indonesia.

    Sri Lanka’s Dialog grew revenues to 17.7 billion Sri Lankan rupees ($130 million), from SLR16.7 billion ($120 million) in the second quarter of 2014, and saw its customer base balloon from 9.3 million to 10.1 million subscribers over the same period.

    In Cambodia, meanwhile, Axiata revealed that revenues have grown from MYR270 million ($65.4 million) in the first six months of 2014 to MYR420 million ($101.7 million) in the same period this year.

    Axiata was also boosted by the performance of Idea Cellular Ltd. , one of India’s biggest mobile operators, in which it owns a stake of about 20%.

    In its results presentation, the operator indicated that Idea contributed MYR102 million ($24.5 million) to its profit before taxation and minority interests in the second quarter — about a sixth of the total figure.

    Fueled by growth in India’s burgeoning mobile data market, Idea reported a 14% year-on-year increase in revenues in the April-to-June quarter.

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