Retail News CRM

Tag: options

  • Airasia Move And Air Macau Partnership Bolsters Asia Travel Opportunities

    Airasia Move And Air Macau Partnership Bolsters Asia Travel Opportunities

    AirAsia Move has broadened its network of airline alliances by including Air Macau to its roster. This new collaboration will create more travel opportunities for passengers journeying between Kuala Lumpur, Macau, and a host of other destinations in China and the wider Asian region. The partnership also aims to bolster Macau’s goal of welcoming 39 million visitors by 2025.

    Partnership Launch Promotions

    In celebration of this new partnership, AirAsia Move is offering its users the chance to book Air Macau flights from Kuala Lumpur to Macau via its app for prices starting from just 470 ringgit (US$111). These promotional fares will be available for booking until September 12, 2025, and are applicable for travel between September 1, 2025, and February 7, 2026.

    Extended Flight Options and Perks

    Apart from Air Macau, AirAsia Move also directly collaborates with over 70 other international carriers, such as Royal Brunei Airlines, Air Mauritius, and Etihad. In addition, the platform provides flight options from approximately 700 other airlines through authorized suppliers. It also features a selection of over a million hotels worldwide, giving users ample choices for their accommodations. Further enhancing the travel experience, the platform provides first- and last-mile connectivity with airport transfers and a plethora of other ancillary travel products, including online duty-free shopping and travel insurance.

    Contributing to Macau’s Tourism Goals

    Nadia Omer, the CEO of AirAsia Move, shared her enthusiasm about the new partnership with Air Macau. She expressed that having Air Macau as a direct airline partner on the Move platform will not only offer convenience to travelers, but it will also provide them with the opportunity to explore the fascinating city of Macau at the best possible value. She added that the company is thrilled to make Macau more accessible to its users and contribute towards the city’s tourism objectives.

    Questions & Answers

    What are some of the benefits of this new partnership between AirAsia Move and Air Macau?
    This partnership will offer more travel options for passengers traveling between Kuala Lumpur, Macau, and other destinations in China and Asia. It also supports Macau’s aim of attracting 39 million visitors by 2025.

    What promotional offers are available to mark the partnership?
    AirAsia Move users are able to book Air Macau flights from Kuala Lumpur to Macau via the app starting from just 470 ringgit (US$111). These promotional fares are available for booking until September 12, 2025.

    What other airlines does AirAsia Move partner with?
    AirAsia Move has direct partnerships with over 70 other international airlines including Royal Brunei Airlines, Air Mauritius, and Etihad. It also offers flight options from around 700 other airlines through authorized suppliers.

  • Diverse Product Options Shift Brand Loyalty Landscape in Vietnam

    Diverse Product Options Shift Brand Loyalty Landscape in Vietnam

    Kantar data shows Vietnam’s surge in options fuels consumers’ shifting brand preferences.

    In Vietnam, brand loyalty is becoming a relic of the past as consumers grow increasingly price-sensitive, a trend fueled by inflation and an explosion of choices. Peter Christou, General Manager of Kantar Vietnam’s Worldpanel Division, notes that shoppers are re-evaluating their brand allegiances, complicating efforts for companies to win their hearts.

    “Brand loyalty is being challenged not because consumers don’t care, but because they wield more power, face greater pressure, and encounter an unprecedented array of options,” Christou remarked. As economic pressures intensify, Vietnamese shoppers are opting for budget-friendly decisions, making it imperative for retailers to pivot.

    Kantar’s analysis reveals that the number of products on the market has doubled in the past decade, yet the success rate of these new offerings has plummeted by half. This paradox underscores the need for retailers to rethink their strategies in a landscape where standing out is tougher than ever.

    The evolution of online, offline, and hybrid shopping channels has transformed the way consumers engage with the market. “I can now explore so many shopping avenues—online and offline—which makes comparing deals and prices incredibly easy,” Christou emphasized.

    Retailers are now navigating a reality in which brand loyalty is elusive. Christou offers a roadmap for survival in this “low loyalty environment,” suggesting that retailers prioritize a data-driven approach, a deep understanding of consumer needs, and the delivery of personalized value.

    Looking into the future, Christou identifies key e-commerce trends that retailers must monitor closely. He highlights the burgeoning realm of social commerce platforms like TikTok, the significance of hyper-personalization driven by AI, the increasing appetite for quick commerce, and the prospective impact of augmented and virtual reality on the retail experience.

    In a world where shoppers are armed with options like never before, the question remains—how will retailers evolve to keep pace?

    Questions & Answers

    What is driving the decline in brand loyalty in Vietnam?
    The decline in brand loyalty is primarily driven by inflation, price sensitivity, and an explosion of choices available to consumers.

    What does Kantar’s data indicate about the proliferation of products in Vietnam?
    Kantar’s data suggests that while the quantity of products has doubled in the last decade, the success rate of these products has halved, indicating fierce competition for consumer attention.

    What future e-commerce trends should retailers in Vietnam be aware of?
    Retailers should monitor the rise of social commerce, the importance of hyper-personalization via AI, the demand for quick commerce, and the potential of augmented and virtual reality in the shopping experience.

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  • Ingenico launches full suite of Chinese payment options for e-commerce players

    Ingenico launches full suite of Chinese payment options for e-commerce players

    Ingenico is one of the very first international payment service providers (PSP) to support all use cases for WeChat Pay, including the capability to integrate into WeChat Official Accounts and Mini-Programs. This is a crucial advantage that allows the 1.1 billion WeChat users to complete their purchase without leaving the WeChat environment.

    Additionally, Ingenico offers an upgraded Alipay integration to its customers, enabling these businesses to reach the vast majority of online consumers in China, while also allowing them to offer real-time payments, both on desktop and mobile devices. Furthermore, Ingenico supports UnionPay’s (UPI) SecurePay and ExpressPay solutions as part of a comprehensive payment solution designed to cater to a greater range of local payment preferences in China. Through Ingenico, merchants can offer Chinese Yuan (CNY) to consumers via these payment methods, which is critical for conversion and customer experience.

    The new China is a huge opportunity for western businesses. It is the world’s largest and most dynamic e-commerce market and a pioneering force in a digital and mobile culture. In total, it has an internet penetration rate of 57%, representing 25% of internet users worldwide. However, it is a more challenging market to operate in than many others, as the unique domestic e-commerce ecosystem often demands specific solutions tailored to local preferences.

    “Our long-time presence and activity in China means that we are perfectly positioned to partner with merchants wanting to access the truly local consumer market. Our expertise here, combined with this new set of payment capabilities, will allow international merchants to reach Chinese consumers that were previously difficult to access,” explains Gabriel de Montessus, SVP Global Online (Retail BU) for Ingenico Group. “Our merchants will be able to offer all the relevant local Chinese payment methods in local currency denomination as part of their digital experience, which will help increase conversion.”

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