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Tag: Philips

  • Netflix removes key feature from its iOS app

    Netflix removes key feature from its iOS app

    AirPlay is a feature found on iOS and Mac devices that allows users to send audio, video, photographs, screenshots and more between Apple devices sharing a similar network. Using Bluetooth and Wi-Fi, AirPlay will let a home with multiple HomePod speakers in different rooms, share the same song throughout the house. And with several smart TV manufacturers adding support for the feature, content from an iOS or Mac device can be viewable on certain large-screen smart TVs.

    There have been a number of complaints from iPhone and iPad users stating that AirPlay was no longer working with Netflix. That was unusual because the iOS version of the streaming video app has supported AirPlay since 2013. The complaints from iOS users state that when they tried to use AirPlay in the Netflix app, a pop-up error message appeared that said, “Cannot play title. Please try again later.”

    But there is a reason why AirPlay no longer works with Netflix. As a result of what it is calling “technical limitations,” Netflix has pulled AirPlay support from its iOS app. This is actually noted by the video streamer on its support page. Considering that this was an iOS feature that Netflix had supported for over five years, it is strange that AirPlay would all of a sudden no longer work with Netflix. The company has not divulged the details of the “technical limitations” that have forced it to stop offering AirPlay support (more on that later).

    This isn’t the end of the world for Netflix subscribers used to employing AirPlay. After all, the Netflix app can be installed or is already installed on a number of smart television sets. But using AirPlay does make it easier for iOS users with Netflix to stream content from their own account to a smart TV that does not have their Netflix login information.

    “We want to make sure our members have a great Netflix experience on any device they use. With AirPlay support rolling out to third-party devices, there isn’t a way for us to distinguish between devices (what is an Apple TV vs. what isn’t) or certify these experiences. Therefore, we have decided to discontinue Netflix AirPlay support to ensure our standard of quality for viewing is being met. Members can continue to access Netflix on the built-in app across Apple TV and other devices.”-Netflix< The Netflix support page lists some other options that iOS users can try in order to cast Netflix from their phone or tablet to a compatible television. With the Netflix 2nd Screen option, subscribers open the Netflix app on their iOS device and television, signing into the same account on both devices. The mobile device and the TV must share the same Wi-Fi network. On the mobile device, the user needs to tap on "Cast" found in the upper or lower right of the screen, and select the television that he/she wants to view Netflix on. After deciding which show or movie to watch, the user hits play and the selected content will appear on the TV. Another option, found on Philips, Polaroid, Sharp, Skyworth, Soniq, Sony, Toshiba, and Vizio TVs, will allow you to Chromecast Netflix from your iOS device to your television. Simply open the Netflix app on your iOS device, and tap on the "Cast" icon in the upper or lower right hand side of the screen. Select the device you want to watch Netflix on, choose a television show or movie, and hit play. Last month, Apple became a Netflix competitor by unveiling Apple TV+. This is a video streaming service that will be available this fall on iOS devices along with certain smart TVs. There will be new, original programming from Apple along with content from HBO, Showtime and others. Could this new rivalry be behind the "technical limitations" that forced Netflix to stop supporting AirPlay? After all, it does seem strange that Netflix was able to support AirPlay for from 2013 until now, just when Apple introduces a service that will compete with it. Netflix, of course, will never admit to this. And regardless what the true reasons are, the bottom line is that iOS users will have to resort to the aforementioned alternatives if they want to cast any streaming Netflix content from their iPhone or iPad to their smart TV.

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  • Philips Lighting first lighting company to “elluminate” the way forward for Omni-channel retail

    Philips Lighting first lighting company to “elluminate” the way forward for Omni-channel retail

    With the increase in operating costs and growing competition in e-commerce, Singapore’s retailers are realising the importance of leveraging omni-channel retail strategies to bring new and better experiences to today’s shoppers.

    Philips Lighting, a global leader in lighting, has become the first lighting solutions provider to announce the launch of a ‘chatbot’ on their local Facebook page, allowing users to purchase Philips Lighting’s suite of consumer products conversationally through Facebook’s messenger platform.

    Facebook’s users will now be able to get round-the-clock assistance in making their lighting purchase decisions just by interacting with the chatbot on the Facebook Messenger system. The chatbot responds with product recommendations based on the user’s inputs to the chat and allows users to make their purchase directly on the platform itself.

    Besides being the first lighting provider to officially launch a Facebook Messenger Bot, this is also one of the initiatives undertaken by the company for its LEDs Get Smart campaign, aimed at educating consumers on the benefits of installing the right lights at home. Under this campaign, Philips Lighting has also partnered with Lazada Singapore to launch its “first ever specialty e-store” on the e-commerce platform.

    These initiatives are borne from Philips Lighting’s desire to capture the local e-commerce market. A joint report by Temasek Holdings and Google has revealed that the e-commerce market in Singapore is expected to be worth US$5.4 billion (S$7.4 billion) by 2025, and is expected to make up 6.7 per cent of all retail sales in Singapore. As e-commerce gain traction and become a big contributor to the omni-channel retail trend, the firm aims to stay ahead of the game by becoming the first lighting company to tap into this growing segment. The move is also in line with the government’s plans, as revealed in the recent budget announcement, to promote digitalisation in the retail sector.

    Alok Ghose, Managing Director and Cluster Leader for Philips Lighting in Singapore, Malaysia and Exports said: “The partnership with Facebook and Lazada Singapore will serve as an excellent opportunity for Philips Lighting to tap onto the growing e-commerce market segment to unlock new business revenue. These platforms will enable us to bring  light beyond illumination to Singaporean households, connecting their home lighting systems to the Internet of Things, a viable first step in building homes in a Smart Nation.”

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  • Pop-up barber shop offers free shaves at Changi

    Pop-up barber shop offers free shaves at Changi

    Philips and L’Oréal Paris Men Expert have joined forces to launch a pop-up barber shop at Singapore Changi Airport.

    The Male Grooming Club initiative, in partnership with Changi Airport Group, The Shilla Duty Free and Sprint-Cass, is said to be the first-of-its-kind in an airport. The barber shop, open from 13 December to 24 January, offers male passengers in Terminal 3 a range of grooming services, products and promotions.

    Professional barbers use Philips’ range of premium shavers for a complimentary hot towel shave alongside head and face massages, finishing with the L’Oréal Paris Men Expert range to pamper skin. Individual consultations with a grooming adviser are also available to select the best shaver and skincare products suited to customers’ needs.

    The Male Grooming Club showcases Philips’ most advanced shavers featuring proprietary ContourDetect technology designed to maximise comfort and minimise cuts and irritation. Other male grooming tools available at the pop-up store include Philips hair clippers, beard trimmers and body groomers.

    Men in focus

    While more than 50% of travellers are male, they represent less than 10% of the total spend in airport cosmetic stores. Changi Airport said there is a huge opportunity in the travel retail space to target men specifically when it comes to their grooming needs.

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    Primed and ready to fly.

    The pop-up offers exclusive promotions such as S$50 (US$35) off selected Philips Shavers with any purchase of a L’Oréal Paris Men Expert gift set. Complimentary gifting services are also available along with a limited-edition gift bag with any purchase of a Philips male grooming tool or L’Oréal Paris Men Expert travel retail exclusive sets.

    Philips and L’Oréal Paris Men Expert product ranges are available at Sprint-Cass and The Shilla Duty Free. Complimentary male grooming services are available from 6am to 10am and 7pm to 11pm daily; while the Male Grooming Club will operate from 6am to 1am daily.

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  • Philips and L’Oreal Paris offer male passengers a close shave at Changi

    Philips and L’Oreal Paris offer male passengers a close shave at Changi

    Philips and L’Oréal Paris Men Expert have joined forces to launch a pop-up barber shop at Singapore Changi Airport. The Male Grooming Club initiative is a partnership with Changi Airport Group, The Shilla Duty Free and Sprint-Cass. The barber shop, open from 13 December to 24 January, offers male passengers in Terminal 3 a range of grooming services, products and promotions.

    Professional barbers use Philips’ range of shavers for a complimentary hot towel shave alongside head and face massages, finishing with treatment from the L’Oréal Paris Men Expert range. Individual consultations with a grooming adviser are also available.

    The Male Grooming Club showcases Philips’ most advanced shavers featuring its ContourDetect technology. Other male grooming tools available at the pop-up store include Philips hair clippers, beard trimmers and body groomers.

    L’Oréal Paris Men Expert offers a wide range of skincare products tailored to cover all major men skin concerns, such as anti-ageing and hydration.

    While more than 50% of travellers are male, they represent less than 10% of the total spend in airport cosmetics stores, noted the partners. Changi Airport said there is a huge opportunity in the travel retail space to target men and their grooming needs.

    The pop-up offers exclusive promotions such as S$50 (US$35) off selected Philips Shavers with any purchase of a L’Oréal Paris Men Expert gift set. Complimentary gifting services are also available along with a limited-edition gift bag with any purchase of a Philips male grooming tool or L’Oréal Paris Men Expert travel retail exclusive sets.

    Changi Airport Group Senior Vice President of Airside Concessions Division Teo Chew Hoon said: “We are excited to partner Philips and L’Oréal Paris Men Expert to introduce this unique pop-up concept at Changi Airport. With these complimentary grooming services, we hope to pamper our male travellers, making their Changi Experience a more memorable one this festive season.”

    Royal Philips Global Business Development Manager Travel Retail Steven van Dortmond commented: “Travelling long distances can be a tiring affair and Philips is pleased to be able to offer men a grooming experience that will refresh and recharge them for the journey ahead. With Philips’ premium male grooming range, travellers will arrive at their destinations well-groomed and ready to go.”

    L’Oréal Consumer Products Division Travel Retail APAC General Manager Barbara Bressand-Sussfeld noted: “We want to offer to male travellers and consumers a dedicated grooming environment by bringing together two of the number one worldwide brands – our skin care brand Men Expert and Philips electric shavers. All male travellers at Changi Airport will be able to enjoy a unique grooming experience at Terminal 3 and we look forward to welcoming them to the Male Grooming Club.”

    The Shilla Duty Free Head of Global Merchandise Division Raelene Johnson said: “As a leading travel retail cosmetics & perfumes operator, we are always looking to elevate travellers’ shopping experience. We are excited to work with our brand partner L’Oréal Paris Men Expert, and with Philips and Sprint-Cass to create an immersive and unique experience for travellers.

    “We hope that the experiential concept of the Male Grooming Club will provide male travellers with access to a wide range of male grooming services and products, bringing greater value to our customers.”

    Philips and L’Oréal Paris Men Expert product ranges are available at Sprint-Cass and The Shilla Duty Free. Complimentary male grooming services are available from 6am to 10am and 7pm to 11pm daily; while the Male Grooming Club runs from 6am to 1am daily.

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  • Alibaba hosts intellectual property event

    Alibaba hosts intellectual property event

    Chinese online commerce giant Alibaba Group has hosted an inaugural Rights Holders Collaboration Summit involving international brands and the intellectual property (IP) enforcement community to enhance collaboration in the fight against infringements.

    More than 100 Chinese and international brands as well as trade associations attended the event, including Adidas, Apple, Burberry, Hewlett Packard, Louis Vuitton and Mars, the Chinese British Business Council (CBBC) and the Quality Brand Protection Committee (QBPC).

    Alibaba also announced the launch of the IP Joint-Force System, an online platform designed to streamline IP-related communications between the group and brands. The system aims to build a more collaborative working relationships with international brands as Alibaba continues its fight against counterfeits and IP infringement.

    New challenges

    With eCommerce becoming a way of life and the internet sector continues to evolve, brands and online marketplaces alike face new IP enforcement challenges, says Alibaba Group chief platform governance officer Jessie Zheng.

    “As the leading online marketplace, we have a responsibility to all our constituents to govern our platform and find innovative solutions. The Rights Holders Collaboration Summit and IP Joint-Force System are a couple of the many ways Alibaba is working closely with rights holders in our efforts to eradicate counterfeits both online and offline.”

    All brands in the “Good Faith Takedown” program are eligible for the IP Joint-Force System, which came into effect this month. This Alibaba program was launched last year to expedite the notice-takedown process for brands that submit valid counterfeit complaints. Many of the more than 700 brands involved in the program are participating in the first phase of the IP Joint-Force System, including Adidas, Apple, Mars, Philips and Procter & Gamble.

    With more than a billion products listed across its marketplaces at any given time, Alibaba Group’s data analytics and processing technologies enabled it to remove more than 120 million infringing product listings last year, which is eight times the number of counterfeit products removed based on takedown requests from brands.

    Dedicated support

    For the IP Joint-Force System, each participating brand is assigned a dedicated online portal and Alibaba account manager to enhance collaboration, heighten transparency around IP enforcement efforts, and reinforce mutual understanding and trust. The system enables Alibaba to directly and efficiently seek information from rights holders regarding suspected counterfeit product listings.

    It also lets brands identify the authenticity of a product and easily notify Alibaba of any infringements. Alibaba will then initiate the Good Faith Takedown process and immediately remove the listing without subsequent correspondence with the brand.

    “The IP Joint-Force System is a revolutionary industry solution that will redefine how IP enforcement is conducted in the digital age – where brands and eCommerce marketplaces work collectively and strategically to combat counterfeiters,” says Alibaba Group head of global IP enforcement Matthew Bassiur.

    “This is one of several game-changing approaches Alibaba will be advancing to both simplify and greatly enhance our overall enforcement process.”

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  • Lippo Group expands into online wholesaling

    Lippo Group expands into online wholesaling

    After launching its Matahari Mall online shop in October, Indonesia’s Lippo Group is expanding its eCommerce activity into wholesale services.

    It is set to launch Mbiz.co.id next month, targetting businesses and government institutions. It digitises the procurement process, which Lippo Digital Group CEO Adrian Suherman says translates into efficiency.

    To offer its customers more choice, Mbiz is hoping to attract a wide range of vendors to join its platform as suppliers. The aim is to offer an easy alternative to cumbersome conventional procurement, where a business has to find vendors and compare them one by one, negotiate prices and record transactions manually. Mbiz wants to expedite procurement by making vendor information easily available, comparable and transparent, as well as offering flexible payments.

    Meanwhile, the eCommerce site has been selling products from 12 main categories, including electronics, furniture, office supplies and packaging. Its vendors include Asus, HP, Philips, Samsung, Sony and other blue-chip companies.

    Mbiz intends to start selling heavy machinery and agricultural goods as well as maintenance, repair and overhaul items for businesses and government institutions.

    “If we talk about fashion in B2C business, it is going to be the clothing itself, but in B2B or B2G business, the items are yarn, loom, sewing machines, embroidery machines and fabrics,” says Mbiz co-founder Ryn Hermawan.

    As many businesses have their own particular procurement systems, Mbiz uses a direct-selling strategy, giving individual presentations to companies and organising events to introduce its services. A follow-up team is available to train businesses and help them evaluate their performance.

    Mbiz can also offer clients product recommendations and input on when they need to buy goods based on their historical data.

    For the largely untapped government institution market, Mbiz will play the role of vendor by providing its e-catalogue to the Government Procurement Regulatory Body (LKPP). Co-founder Andrew Mawikere says the potential for the procurement of government goods and services in Indonesia last year was Rp31 trillion (US$2.36 billion) without e-tendering.

    Mbiz has fewer than 100 employees and is funded by Lippo, but says it is open to foreign investment in the future. The unit is run by Brilliant E-Commerce, part of the Lippo group. Matahari Mall is run by Global Ecommerce Indonesia, in which Investama Digital Ventura holds a majority stake.