Tag: Reebonz

  • Reebonz starts selling on Ebay

    Reebonz starts selling on Ebay

    Online luxury marketplace and Asia-Pacific platform Reebonz has launched a store on Ebay.

    The new store stocks more than 5000 new and pre-owned products, including bags, shoes, accessories, and apparel. Customers from the US, Canada, Mexico, the UK, Australia, and the European Union can purchase products and receive free shipping from the store.

    The firm has built back-end infrastructure to localise services in each country it operates to make it easy for customers to shop. The listings are localised for currency and language in their respective countries.

    To date, Reebonz has sold products from brands such as Burberry, Fendi, and Prada through its Ebay store, amongst others, and the highest-valued item sold is a pre-owned Hermes handbag worth more than US$15,000.

    “While we continue to focus primarily on Asia, it is very encouraging to be able to partner with Ebay to provide a unique collection of products to their users, and expand our customer base globally,” said Reebonz co-founder and chief marketing officer Benjamin Han.

    “They are focused on providing authentic luxury products, which complements well with our core business. Expansion into regions such as North America and other non-Asian regions will allow us to better understand user buying preferences in other parts of the world, which will allow us to create a robust database of trends globally. Insights from this data will help in many ways, including driving our pricing and margin optimisation strategy, merchandising, and others.”

  • Reebonz launches buy-back guarantee Program in Thailand

    Reebonz launches buy-back guarantee Program in Thailand

    Online luxury marketplace Reebonz has launched a guaranteed buy-back program in Thailand.

    The service, which applies to leather goods and jewellery, gives customers a guaranteed price that the company will pay to buy back products initially sold on its platform.

    Customers will be offered currency, called Reebonz Credits, that can be used for future purchases on the platform.

    Pre-owned jewellery from selected brands such as Chanel, Harry Winston, Hermes, and Christian Dior, among others, will be eligible.

    Daniel Lim, Reebonz co-founder and CPO, said the company hopes to further expand its services across new geographies and categories, giving customers even more ways to engage with the brand. “We truly believe we can be a one-stop ecosystem for everyone’s luxury needs.”

    The guarantee is now available in Singapore, Hong Kong, Taiwan, Malaysia, Australia, Indonesia, and the US.

    Headquartered in Singapore, Reebonz is a C2C platform that allows customers to buy and sell their pre-owned items to a community of more than 5.5 million members.

  • Reebonz teams up with Japan’s Komehyo

    Reebonz teams up with Japan’s Komehyo

    Singapore’s e-commerce platform Reebonz has partnered with Japanese offline pre-owned luxury product boutique Komehyo.

    Reebonz is expected to make Komehyo’s products available to an estimated 5.5 million members on its platform, supporting both companies’ missions to bring authentic pre-owned luxury to consumers around the world.

    “The next step for us is to continuously support their growth in sales across Asia Pacific,” commented Nupur Sadiwala, Reebonz CFO.

    “Furthermore, with the growing demand for authentic pre-owned luxury complemented by growing demand for new luxury products, we believe that this partnership will allow us to further deepen our ecosystem strategy of offering the broadest selection of quality new and pre-owned luxury products.”

    “In addition to the opportunity for us to amplify our brand awareness, we believe that by working with Reebonz, we will be able to further improve our consistency in delivering authentic high quality products to aspiring consumers across the region,” added Shinji Kai, Komehyo’s IT department assistant GM.

    Established in 1979, Komehyo currently has 40 retail stores across Japan and an online platform, selling bags, jewellery, leather goods and accessories, to watches, shoes and apparel.

  • Reebonz to use blockchain technology to assure authenticity

    Reebonz to use blockchain technology to assure authenticity

    Southeast Asian online luxury marketplace Reebonz is exploring blockchain technology as part of its strategy to demonstrate the provenance of products. Complementing the firm’s existing in-house team of ateliers who specialise in authenticating leather products, timepieces, gemstones and jewellery, Reebonz intends to incorporate all transactions on a blockchain to ensure the comprehensive traceability of all products sold within its ecosystem. The firm’s goal is to enable buyers to verify the authenticity of products on their own and stamp out losses and distrust generated by the global exchange of counterfeits.

    By establishing end-to-end traceability, customers will also be able sell their items back to Reebonz, which would allow the company to easily identify a customer’s purchase.

    “The Reebonz leadership team is extraordinary and has already developed a cutting-edge technology and platform”, said Tim Draper, senior advisor of Draper Oakwood Technology Acquisition and founding partner of Draper Associates.

    “The authentication of pre-owned luxury items using the blockchain is just one of many high impact innovations Reebonz is pioneering to improve the luxury shopping experience for customers across Asia Pacific.”

    “While we started as an online platform that helps consumers access affordable luxury, we have evolved into an ecosystem that connects buyers and sellers through the widest range of luxury,” added Reebonz CEO and co-founder Samuel Lim.

    “Identifying gaps and opportunities in the luxury e-commerce landscape and spearheading strategies that present innovative ways of redefining luxury consumption has made us a leader in this industry. As we continue to build out a thriving community of buyers, sellers and international boutiques, it will become critical for the industry to evolve, and for us to become a leading innovator of authenticity solutions. We are excited to use the blockchain technology to solve one of the key global issues that impacts our industry.”

  • Here’s Why Pre-Owned Luxury Fashion Are Growing In Asia

    Here’s Why Pre-Owned Luxury Fashion Are Growing In Asia

    Asia’s pre-owned luxury fashion market is continuing to grow, with shoes and t-shirts gaining ground, according to multichannel retailer Reebonz.

    Although bags continued to dominate, with an average of 77 per cent of total transactions in 2016 and 2017, both shoes and apparel achieved steep sales growth throughout the region, according to Reebonz’s now annual Asia Luxury Index.

    In Hong Kong, for example, sales of used branded sneakers rose 48 per cent last year, while “luxury t-shirt” sales soared six-fold.

    The report is based on Reebonz’s own trading data across Australia, China, Hong Kong, Indonesia, Malaysia, New Zealand and Singapore, along with unspecified “industry reports”.

    Reebonz says millennials are driving the sector’s growth, “tilting the scales in favour of a pre-owned luxury market that continues its growth trajectory”.

    Chanel, the most-purchased pre-owned brand by millennials, recorded more than double the total sales value on Reebonz last year over 2016.

    The report said the changing perceptions towards pre-owned luxury have altered the state of resale and how consumers shop today, contributing to 40 per cent sales growth in the pre-owned category at Reebonz.

    “The growing demands of buying from the resale market cleverly gives rise to a community of individual sellers, injecting the luxury ecosystem with products that meet these needs,” said Reebonz cofounder Daniel Lim.

    Louis Vuitton, Hermes and Chanel were the three top-selling brands on Reebonz last year, fetching resale values as high as 125 per cent of their original retail price in the secondary market. Gucci, Celine and Dior were also among the top 10.

  • Reebonz opens S$40m e-commerce hub in Tampines

    Reebonz opens S$40m e-commerce hub in Tampines

    With both local and regional consumers increasingly buying luxury goods online, homegrown e-retailer Reebonz on Tuesday opened an eight-storey e-commerce hub in Tampines to ramp up its cross-border operations and meet the evolving demands of their customers.

    “The Reebonz e-commerce hub will be a platform for us to scale across the region in terms of having a centralised distribution centre that will distribute our products across 17 countries around the world,” said Reebonz CEO Samuel Lim. “We’ve invested heavily into warehouse management systems, distribution management systems, being able to integrate the whole operations within one central location – I think that’s important to scale.”

    The 200,000-square-foot space, which cost around S$40 million to build, is four times larger than its previous office and distribution centre and now stock more than 500,000 types of products – more than 11 times its previous capacity.

    Reebonz also plans to house an incubation hub for local luxury startups and designers in future.

    Speaking at the official opening of the hub, Minister of Trade and Industry (Industry) S Iswaran said players like Reebonz serve as “shared platforms that uplift the entire retail sector”.

    “Smaller companies might be reluctant to start due to lack of scale or technical skills,” he said. “Others may face challenges in reaching out to new customers and coordinating processes for e-commerce fulfilment.

    “Here, players like Reebonz can serve as shared platforms that uplift the entire retail sector. Smaller companies can leverage e-marketplaces like ‘Reebonz Boutiques’ to list their products, which requires less resources than a standalone platform and eases access to global markets.”

    He also highlighted how Reebonz’s e-marketplace has emerged as an online incubation space for emerging designers and local entrepreneurs.

    “Emerging designers and local entrepreneurs have a simple, less risky space to refine their branding and test new products,” he said. “I urge more local brands to take advantage of such platforms to scale up and enter new markets.”

    TAPPING GROWTH

    Since its launch eight years ago, the local brand has expanded its sourcing channels from distributors to individual sellers and boutiques around the world.

    The business-to-consumer retailer branched out to a consumer-to-consumer platform and a merchants’ marketplace last year, allowing consumers to buy and sell pre-loved items to others and giving consumers access to products from boutiques around the world.

    “It definitely helps to have a space where we can tap into the larger clientele base that Reebonz obviously has,” said shoe designer Mashizan Masjum, whose eponymous shoe label joined its marketplace platform in April.

    “As part of an emerging brand, it can be quite lonely at times as well as you’re trying to make a name for yourself regionally and globally.”

    Mr Iswaran said that the Government would help local retailers tap growth opportunities on the e-commerce front, as part of the Retail Industry Transformation Map’s target to grow e-commerce’s share of total retail receipts from 3 per cent to 10 per cent by 2020.

    This includes helping companies to enter foreign markets through e-commerce platforms and prioritising initiatives relating to the digital economy.

    “E-commerce is going to be a defining aspect of the retail industry in Singapore, the region and the world,” he said. “So we want to make sure that our companies have the capabilities to embrace this trend, ride on its growth and benefit from it. Which means capabilities in terms of the technology, business model and market access.

    “And on the other side, we want to make sure that our people have the skills to participate in the new job functions and careers that are being created.”

    According to Mr Iswaran, an estimated one in every five sales in the Asia Pacific would be conducted through an e-commerce platform, while an estimated 3.9 million users – or nearly three-quarters of residents in Singapore – will turn to e-commerce by 2020.

  • Fashion reseller Banananina joins e-commerce race

    Fashion reseller Banananina joins e-commerce race

    Jakarta branded fashion reseller Banananina has moved into eCommerce in a bid to reach potential customers outside the Indonesian capital.

    The company, which launched in 2009 through now-defunct eCommerce site Multiply, offers apparel, bags, shoes, accessories and beauty products. Its new website will also offer men’s products for the first time.

    Founder Fitri Maya Safira says the new sales channel is expected to grow daily transactions from 30 to 70 items.

    Banananina claims its luxury goods all have original guarantees as they come from licensed suppliers. Online buyers will be given a return guarantee, particularly for shoes.

    Fitri says her company’s customers live as far apart as Aceh, Bandung,  Biak, Jayapura, Makassar, Surabaya and Timika.

  • Pre-owned category booms, notes Asia Luxury Index

    Pre-owned category booms, notes Asia Luxury Index

    Pre-owned luxury items are becoming more popular, according to the 2016 Asia Luxury Index, compiled by Singapore-based online luxury retailer Reebonz.

    Drawing on industry reports and its sales data, the index reveals 30 per cent sales growth in the pre-owned category over the last year, with bags and shoes the most popular items.

    While 62 per cent of online transactions on Reebonz involve bags, the index says timepieces and shoes are primed to be the next growth-drivers for luxury in Asia in both the new and pre-owned categories. Spending on timepieces increased by 39 per cent, whereas shoe shopping ballooned by 87 per cent.

    Meanwhile, Chanel emerges as the top performer in Asia, with Burberry, Givenchy and Prada trailing close behind in the new luxury products category.

    “The group of luxury consumers is evolving and expanding – luxury is no longer just for the select few,” says Reebonz co-founder/CEO Samuel Lin. “With growing affluence and accessibility, more consumers can readily buy luxury goods.”

    A key finding from the index is that while there is still a growing demand for luxury goods, consumers are splurging more on higher-value new products. Expenditure growth has increased by 50 per cent while there have been only 37 per cent more transactions.

    “People are overlooking popularity for quality and exclusivity these days,” says Reebonz regional GM Benjamin Han.

    Blue-chip brands also command the pre-owned luxury category, with Chanel, Hermes and Prada posting strong performances across all product categories.

    Online luxury shopping continues to grow in Asia, with Hong Kong and Indonesia charting the biggest growth when it comes to high-end goods. Singapore is still firmly in first place for online shopping.

  • Indonesia leading charge, says Asia Luxury Index

    Indonesia leading charge, says Asia Luxury Index

    Indonesians have become Asia’s foremost online buyers of luxury goods, according to the latest Asia Luxury Index.

    Amid difficult economic conditions, online sales of luxury goods in Indonesia have grown by 84 per cent, according to the index, which draws mainly on the sales data of Reebonz, a Singapore-based eCommerce platform for luxury products.

    Reebonz Indonesia executive manager Anggono Wijaya says social media, digital marketing and collaborations with influencers and young designers were among the main reasons behind the ballooning sales.

    Senior marketing manager Bernard Widjaja Ng says the group of luxury consumers is evolving and expanding as luxury is no longer just for the select few. “With growing affluence and accessibility, more consumers can readily buy luxury goods.”

    He says consumers have also become younger, with 21-year-olds starting to buy luxury goods. “There is a shift in an economical class of buyers, as people from the B-level economy have started to buy luxury goods.”

    Accounting for 62 per cent of online transactions in Asia are bags, with Balenciaga, Fendi and Longchamp topping the brand list in Indonesia. The report also notes an 87 per cent rise in shoe sales and a 39 per cent increase in timepiece sales.

    It also notes a shift in buying trends, with a 30 per cent increase in pre-owned luxury goods sales.

    Topping the brand list in this category are bags and shoes by Chanel, Hermes, Louis Vuitton and Prada.

    Starting as a luxury product retailer in Singapore, Reebonz has expanded via eCommerce platforms with offices in Indonesia, Australia, Hong Kong, Malaysia, South Korea, Thailand and Taiwan.

  • E-commerce startups: a wild card for the industrial market?

    E-commerce startups: a wild card for the industrial market?

    THE bulls and bears of Singapore’s industrial property market often reflect the pace of economic growth and the composition of the manufacturing sector. Since its post-independence days, the manufacturing sector in Singapore has evolved to be a key contributor to gross domestic product (GDP) at approximately 20 per cent with strong support stemming from the chemicals, electronics and precision engineering clusters in 2014.

    In recent times, however, the Republic’s manufacturing activities have slowed down due to the external and internal headwinds which this export-reliant nation is highly susceptible to.

    The government has long recognised the need to boost the island’s overall productivity and export competitiveness in the region to maintain economic growth. To this end, Singapore’s manufacturing sector has been undergoing economic restructuring to shift the value-chain upwards to focus on higher value-added industries. More emphasis is placed on higher automation and less labour-intensive manufacturing activities as firms grapple with rising labour costs and lean manpower.

    Post-Global Financial Crisis, the rapid recovery in GDP in 2010 was accompanied by a spike in manufacturing output. As one of the underlying demand drivers for industrial space, the increase in manufacturing activities propelled the demand for industrial space, as indicated by the positive net absorption islandwide. On the back of limited net supply, this translated to occupancy rates hovering above the range of 93 per cent until 2011.

    Subsequently, demand for space began to soften from 2012. The softening is primarily attributed to three key factors – the hike in labour costs, rising competition from neighbouring countries that offer an alternative cheaper manufacturing base and weakening external demand from Asian economies, especially China. Cost containment became a top priority, which led to existing demand being mainly driven by renewals and consolidations.

    On the back of rental and capital value escalations in 2011, the government introduced a slew of industrial property measures such as tighter occupation requirements for industrial space, seller’s stamp duty, shortened land tenures, and ramped up supply through the Industrial Government Land Sales (IGLS) Programme to cool the market. This eventually resulted in a surge of supply which far surpassed demand from 2013 onwards.

    Furthermore, a strong supply of industrial space is expected to be completed in 2015 and 2016. In the face of decelerating economic growth and contracting industrial output, it is likely that demand for industrial space will remain subdued in the near term, as the surge in supply corresponds to twice the amount of the 10-year average demand of 10.42 million square feet (see chart).

    Given this supply overhang situation and less favourable economic conditions, it is imperative to explore other complementary uses for industrial space while adhering to existing JTC Corporation and Urban Redevelopment Authority (URA) guidelines.

    ANCILLARY USE

    Under URA guidelines, industrial properties are segregated for use by a 60 per cent-40 per cent quantum, where 60 per cent is predominantly used for core industrial activities and 40 per cent for ancillary uses. To obtain Written Permission for the 40 per cent ancillary use such as industrial canteens, showrooms and selected commercial uses, occupiers have to comply with the following requirements:

    • Capping industrial canteens at 5 per cent of total proposed gross floor area (GFA) or 700 square metres, whichever is lower.
    • Showrooms are only allowed to display products which are typically not transacted over the counter and are predominately delivered and installed off-site.
    • Selected commercial uses include clinics, banking hall/ATMs, minimarts and fitness centres and are capped at 10 per cent of total proposed GFA per development or 200 sq metres, whichever is lower, on the first storey of the building only.

    As long as the proposed ancillary uses conform to the above guidelines, it provides landlords with the flexibility to revamp the use of existing industrial space and widen the pool of potential occupiers.

    In the past, industrial spaces were primarily used for core industrial activities namely, manufacturing and warehousing. However in 2004, the Economic Development Board (EDB) introduced the Warehouse Retail Scheme – an initiative which ended in 2007 – which led to megastores such as Ikea, Giant, Courts and Big Box operating in industrial locations.

    Notwithstanding the short-lived three-year tenure of this initiative, in 2015, Gain City and NTUC FairPrice incorporated retail components into their industrial developments under the 40 per cent ancillary use.

    While adhering to the 60 per cent allocation for warehousing, Gain City’s Sungei Kadut development, for instance, sets aside 20 per cent for retail, and incorporates other uses such as offices, café, sky terraces, a children’s play area and a diesel pump area. Consolidation of uses into one location enables industrialists to enjoy cost-saving benefits, which have been passed on to consumers. Gain City, in fact, reported 20 per cent in cost savings with its consolidation exercise.

    Through a similar re-adaptation of industrial spaces, it is plausible to extend the same cost-saving benefits to entrepreneurs. For one, e-retailers could potentially benefit from a re-think on warehouse space usage. By designating 60 per cent to store e-retailers’ inventories in self-storage, the remaining 40 per cent can be further proportioned to develop an all-encompassing pro-business environment with courier services, serviced offices, Wi-Fi-equipped cafés and showrooms.

    A development that has adopted a similar concept is the Entrepreneur Business Centre, a self-storage and serviced office facility with ancillary uses, namely baby-care retail and delicatessen.

    The purpose of incorporating Wi-Fi-equipped cafes and showrooms in industrial developments is to transform industrial estates into a one- stop e-commerce hub for startups.

    Firstly, business operations and logistics are supported through having 24/7 wireless access, storing inventories in self-storage and having shared in-built courier services. Secondly, it attracts clientele as displaying products in showrooms creates an experiential retailing concept for consumers to touch and feel e-retailers’ products prior to purchasing them online.

    One retailer that offers this omni- channel retailing experience through the online-to-offline (O-2-O) concept is Decathlon, a sporting goods firm which only had an online presence in Singapore. The introduction of the Decathlon eXperience showroom has encouraged customers to have more hands-on interaction with the products before proceeding to purchase them online. Undeniably, this creates a cost-friendly working environment as it promotes the growth of e-commerce by compressing e-retailers’ risks through reduction of overhead costs and lock-in periods.

    GATEWAY FOR E-COMMERCE

    There is strong support for Singapore to grow as an entrepreneurial hub. Firstly, more industrial spaces are being slated for entrepreneurial activities such as at JTC Launchpad @ one-north, and secondly, there is rising investment interest in Singapore’s startups, especially in the e-commerce sector.

    According to Techlist, 80 per cent of venture funds raised by Internet companies are being invested in Singapore where the beneficiaries are predominantly e-commerce players such as Lazada, Zalora and Reebonz.

    This is not surprising as Singapore is ranked 14th on the 2015 Global Retail E-commerce Index, indicating the strong fundamentals which have established Singapore as the gateway for e-commerce.

    According to Euromonitor International’s June 2015 study on retailing in Singapore, Internet retail sales grew 12.5 per cent year-on-year to S$1.08 billion, while mobile Internet retail sales expanded even more significantly by 53.9 per cent to S$280.9 million.

    All these indicate that Singapore’s e-commerce sector is poised to expand further, which could potentially be the next underlying demand driver for the industrial market.

    Leveraging on the aforementioned opportunities, the pool of end-users for industrial space may be extended further to include e-commerce startups. Previously, this group of users was hindered by barriers of entry such as high occupancy costs and inability to occupy the minimum GFA requirement in industrial developments. However, by consolidating uses and re-adapting the 40 per cent ancillary use, this creates a win-win situation for landlords, consumers and entrepreneurs.

    In addition to injecting fresh demand for a muted industrial market, it creates a viable operating business environment for startups, thus promoting the development of the e-commerce scene.

    Instead of depending on external trade and manufacturing to propel demand for the industrial market, widening the list of potential occupiers to startups may potentially inject life into industrial estates. That may be the solution to cost containment which businesses are seeking.