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Tag: S10

  • Samsung sends out patch that improves the performance

    Samsung sends out patch that improves the performance

    Owners of the Samsung Galaxy S10 and Galaxy S10+ might have recently noticed an improvement to the in-display fingerprint scanner found on both devices. Reddit posters shared information recently about a 6.9MB update sent out to both models. The update is a biometrics security patch designed to improve the performance of the in-display ultrasonic fingerprint scanner used on the two handsets.

    Some of those who installed the update claim that the fingerprint scanner now works “instantly” to unlock their phone. Samsung didn’t include a changelog with the update, so we really don’t know how the fingerprint scanner has been improved. Those who do notice a difference say that they did not have to re-scan their fingers after the update was installed. However, if you load the update and don’t notice a change, you might want to consider rescanning your fingers.

    The Galaxy S10 and Galaxy S10+ both use an ultrasonic in-display fingerprint reader. This is a more accurate and faster technology than the capacitive readers used on most devices. The ultrasonic technology uses sound to produce a 3D map of a user’s fingerprints. As we pointed out last week, the ultrasonic fingerprint scanner on the Galaxy S10 and Galaxy S10+ can still be tricked into unlocking either phone. The capacitive readers feature circuits that capture unique information about a user’s fingerprint. The “more affordable” Samsung Galaxy S10e features a capacitive fingerprint scanner mounted on the right side of the device.

    Keep in mind that this is not a system update. Instead, it is an update to the fingerprint module in the Galaxy Store. There is no way to trigger it, so it is just a matter of being patient. Eventually, the notification will arrive to let you know that the update is ready to be installed.

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  • The Galaxy S10 has helped Samsung triple its market share in China

    The Galaxy S10 has helped Samsung triple its market share in China

    Samsung has been the number one smartphone manufacturer for years. It dominates key markets such as North America and Europe, while also remaining a strong player across Asia. In China, though, the situation is pretty different. Despite the company’s best efforts, over the past few years Samsung has seen its market share drop to a measly 1%. But thanks to the recent release of the Galaxy S10 lineup, things seem to be improving.

    The Samsung Galaxy S10 has accelerated growth in China

    According to reliable industry insider Ice Universe, Samsung’s market share in China has almost quadrupled since the beginning of the year, going from just 1% in early January to an impressive 3.6% during the tenth week of 2019 (March 4th to March 10th). The primary source of this growth is the recently-announced Galaxy S10 lineup.

    The new flagship series, which launched globally on March 8th, has reportedly been outperforming last year’s Galaxy S9 lineup by massive margins in China. In fact, the number of Galaxy S10/S10+ units sold within the first two hours of pre-orders was allegedly equal to double the number of Galaxy S9/S9+ devices sold during the first day.This impressive performance has also extended to a number of key global markets. In both the US and the UK, the Galaxy S10 series set new pre-order records for Samsung. The most popular model proved to be the Galaxy S10+, despite its higher price.

    10 million Galaxy S10 units could be shipped this month alone

    Although predictions do vary by analyst, the overall consensus appears to be that Samsung’s Galaxy S10 trio will achieve sales of between 40 and 45 million units by the end of 2019. Around 20 million of these should ship by the very end of June. If this is successfully achieved, the new lineup will have outperformed last year’s Galaxy S9 duo, which sold 19.2 million units during the same period. In regards to short-term performance, recent forecasts have suggested the Galaxy S10, Galaxy S10+, and Galaxy S10e are on track to ship a combined 10 million units by the end of this month alone.

    Things are looking positive for Samsung in China

    As a result of intense competition from local brands, Samsung revamped its mid-range strategy late last year. The South Korean giant started implementing a number of new designs and focused heavily on its mobile cameras. Additionally, it promised to make flagship features more accessible by introducing them to consumers via the new Galaxy A-series. So far this year, the company has introduced the public to the Galaxy A10, A20, A30, and A50. These represent some of the company’s best value-for-money offerings in years and help cater towards a range of consumers in the budget segment.

    Eventually, these four devices will be joined by the Galaxy A40, Galaxy A60, and Galaxy A70. As indicated by their respective names, these will target consumers with slightly larger budgets and should help cover any remaining price points that Samsung doesn’t yet have covered. Lastly, Samsung’s new Galaxy A series should be completed by the Galaxy A90. This device will act as the most expensive model but should still cost less than the Galaxy S10e. In fact, a rumor floating around leads us to believe that it may be some sort of budget flagship powered by the Snapdragon 855. The smartphone is also rumored to include a bezel-less display paired with a unique pop-out camera mechanism which will remove the need for separate front and rear cameras thanks to its ability to rotate.

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  • Issues with Samsung Galaxy S10 line results in shorter battery life

    Issues with Samsung Galaxy S10 line results in shorter battery life

    According to posts on Reddit and the Samsung U.S. community forum made by owners of the new Samsung Galaxy S10 line, the accidental touch protection feature on the phone is not working. This includes the “Block accidental touches” option that is supposed to keep the display off when the phone is in a dark place, like a user’s pocket. The latter uses the handset’s proximity sensor. As a result, not only is the phone butt-dialing random people, when the device is pulled out of a pants pocket, the dialer is often on the display with a bunch of numbers, letters and symbols typed in. Some are blaming the placement of the proximity sensor, which is found on the status bar just above the “%” symbol used to show how much battery life is on the phone.

    Galaxy S10 users say that their phone takes screenshots, opens apps and even turns on the flashlight while in a pocket or a purse. The latter is quite an achievement since it requires the screen to be dragged down twice and the flashlight icon to be tapped. For some users, they can feel the handset vibrating in their pocket and when the device is pulled out from there, it is running hot and the battery is draining faster than it should be. The failure of the accidental touch protection feature to work can lead to some embarrassing moments. For example, a Galaxy S10 owner didn’t realize that his phone had butt-dialed the police emergency number. When he returned home, the cops were there asking if he had an emergency.

    Butt-dialing calls, overheated phones and shorter battery life are some of the symptoms

    One Galaxy S10 user had an interesting theory. He said that the proximity sensor might be seeing light through his pants, keeping the screen on as a result. The sensor is designed to turn off the screen when something is in close proximity to the display. This turns off the screen when you are on a call and the device is placed to your ear, in order to save battery life and prevent accidental touches. The original Apple iPhone was the first smartphone to offer this feature. Testing his theory, this Galaxy S10 user covered up the proximity sensor with his hand with the device in his pocket, and the screen stayed. He believes that Samsung has not calibrated the accidental touch protection correctly. Another user figured that because he had the fingerprint unlock turned on, his phone was constantly scanning for a fingerprint when the display was pressed against his leg with the device in his pocket.

    While many Galaxy S10 owners listed a variety of problems they had trying to keep their phone asleep inside their pocket, one Galaxy S10e user says that he was able to prevent the phone from turning on and butt-dialing from his pocket by disabling the “Lift to Wake” setting. Another user noted that disabling “Always On Display” and “Double Tap to Wake” resulted in more battery life on his phone when he pulled it put of his pocket (50% vs 20%), which he cited as an indication that turning off those features managed to fix the issue.

    But not every Galaxy S10 user who disabled these settings found success. While Samsung forum moderators are certainly aware of this issue, there has been no reaction from Samsung itself. Perhaps Samsung is working on a software update that will fix the problem. For now, if disabling some of the aforementioned features does not help, you might want to consider topping off the battery before you head out just in case your

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  • Free Spotify premium service for Samsung Galaxy S10 buyers

    Free Spotify premium service for Samsung Galaxy S10 buyers

    With the Samsung Galaxy S10e, Galaxy S10 and Galaxy S10+ all officially launching today, music streamer Spotify has announced that its Android app will be pre-installed on all three models in the U.S. Additionally, the Spotify app will come loaded out of the box on the Samsung Galaxy Fold, and certain Galaxy A units in the states as well. The latter are mid-range phones offered by Sammy.

    Besides pre-installing the Spotify app on these Samsung Galaxy handsets, state-side users will receive a free six-month subscription to Spotify’s premium U.S. service as long as they are not a current subscriber to the music streamer. While Spotify does offer a free ad-supported tier of service, it does not come with certain features available to premium members. Those features include unlimited skips, and the ability to download music that can be played offline. Premium members can also play any track in Spotify’s library, and songs are streamed in High Quality.

    Spotify normally offers a free 30-day free trial to its premium tier, after which pricing is $9.99 per month. Families with up to six members can pay $14.99 monthly, and students with a verified .edu email address are charged only $4.99 a month.

    Last August, Samsung and Spotify teamed up to take on Apple Music. Spotify became Samsung’s new “go-to music service provider” as it tries to keep its lead over Apple Music world-wide. Launched in October 2008, Spotify has yet to turn a profit and has embarked on a campaign to transition subscribers from its free tier of service to a subscription plan.

  • The Galaxy S10 series set new pre-order records

    The Galaxy S10 series set new pre-order records

    The Samsung Galaxy S10 series apparently experienced a pretty sluggish start in South Korea. Globally, though, demand for the devices has proven to be quite high. So high, in fact, that the Galaxy S10 series has set new pre-order records for the US and the UK.

    In both markets, the Galaxy S10+ proved to be the most popular model of all with a sales share of 57%. The Galaxy S10 and Galaxy S10e, on the other hand, accounted for the remaining 43%. However, it’s unclear which of these two proved to be the most popular.

    As for colors, UK consumers largely favored the new Prism Black option – it accounted for a whopping 47% of pre-orders. The color preference of US consumers wasn’t specified but lack of stock suggests that Prism White was the general favorite.

    Unfortunately, no specific pre-order numbers were provided. But the records do suggest the Galaxy S10 series could be just what Samsung needs to maintain its number one position throughout the rest of the year. The news also bodes well for the recently-revised shipment estimates by Ming-Chi Kuo. For those of you that may be unaware, the popular analyst recently increased his Galaxy S10 sales predictions to between 40 and 45 million units as a result of popular demand.

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