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Tag: scam

  • Decade-Long Scam Uncovered: $68.5M Fake Dietary Supplements Ring Busted in Hanoi

    Decade-Long Scam Uncovered: $68.5M Fake Dietary Supplements Ring Busted in Hanoi

    A vast counterfeit dietary supplement production operation has been exposed by authorities in a Hanoi industrial park, potentially impacting millions of consumers.

    The operation, allegedly run by Medistar Vietnam Company, is believed to have produced and distributed hundreds of tons of fraudulent supplements throughout the country for over a decade. The enterprise has reportedly generated an estimated VND1.8 trillion (US$68.5 million) in revenue through these activities.

    Key Players Arrested

    On January 18th, Lao Cai provincial police arrested Doan Trung Duc, the 46-year-old general director of Medistar Vietnam, along with five other individuals. The charges against them include producing and trading counterfeit food products, food additives, and seriously violating accounting regulations.

    The police have described the operation as “exceptionally large scale,” spanning across Vietnam. A coordinated effort by Lao Cai police, the Ministry of Public Security’s Investigation Police Department for Corruption, Economic Crimes and Smuggling, and Hanoi police led to an inspection of the operation on January 5th.

    Factory Raid Uncovers Counterfeit Products

    Upon inspecting a Medistar factory within Quang Minh Industrial Park in Hanoi, investigators discovered thousands of counterfeit and substandard dietary supplement products being manufactured for distribution. Among the counterfeit items were collagen supplements, vitamins, joint health products, and digestive aids.

    Preliminary findings suggest that from 2012 to 2025, this group has been distributing hundreds of tons of fraudulent supplements in the market. This illegal activity poses grave risks to consumer health and significantly damages consumer trust. The authorities further allege that hundreds of billions of dong were concealed for illicit profit, which has led to substantial tax deficits for the state.

    The investigation by Lao Cai provincial police is ongoing, and there is a possibility for its scope to be expanded in the future.

    Questions & Answers

    What is the estimated revenue generated by this counterfeit operation?
    The enterprise is believed to have generated nearly VND1.8 trillion (US$68.5 million) in revenue.

    What kind of counterfeit products were being produced?
    The factory was producing a range of fake dietary supplements, including collagen supplements, vitamins, joint health products, and digestive aids.

    What are the implications of these activities?
    The illegal activities pose serious risks to consumer health, significantly damage consumer trust, and have resulted in substantial tax deficits for the state.

  • U Mobile Pioneers Nationwide Scam Protection, Blocks Over 265 Million Threats in Malaysia

    U Mobile Pioneers Nationwide Scam Protection, Blocks Over 265 Million Threats in Malaysia

    U Mobile, a leading telecommunications provider in Malaysia, has become the first in the country to introduce a network-level scam protection system. This groundbreaking initiative, operational since February 2025, has successfully intercepted and blocked over 265 million fraudulent phone calls and text messages, according to the company’s recent statement.

    Powered by Advanced Technology

    The scam protection system employs state-of-the-art technology provided by Cellusys, a renowned global provider of mobile operator solutions, including signaling, roaming, and analytics. This technology enables the identification and immediate blocking of suspicious calls and messages at the network level, preventing them from reaching user devices.

    Comprehensive Scam Screening

    According to U Mobile, this new deployment allows for exhaustive screening across 4G and 5G networks. It aims to combat a broad range of digital fraud activities, including scam calls posing as officials or institutions, SMS phishing attempts, spoofed caller identities, and broad fraud campaigns.

    U Mobile’s Chief Technology Officer, Woon Ooi Yuen, expressed his pride in the company’s achievement. He stated that the introduction of the nation’s first large-scale, network-level scam protection has yielded significant results, blocking hundreds of millions of fraudulent calls and messages. Yuen emphasized the company’s dedication to improving their network using the latest technology to enhance customer protection across voice, messaging, and data services. He asserted that as U Mobile expands its next-generation 5G network throughout the country, security continues to be a key priority, as reliable connectivity is crucial for a robust Malaysian digital economy.

    Brendan Cleary, CEO of Cellusys, expressed his company’s pride in providing the technology that powers this nationwide protection. He emphasized that Cellusys’s technology works with the necessary precision, resilience, and scalability to prevent scams from reaching consumers.

    Digital Fraud in Malaysia

    The launch of the scam protection system is timely amid the significant increase in digital fraud incidents in Malaysia. Recent data from the Global Anti-Scam Alliance (GASA) reveals that 73% of Malaysians have reported being targeted by fraudulent calls or messages, ranking the nation as one of the hardest-hit in Southeast Asia.

    Cellusys’s platform leverages signaling and behavioral data analyses at the network level to uncover suspicious activities. This allows operators to quickly adapt their defenses as scam techniques evolve, thereby minimizing disruption to legitimate network traffic.

    Questions & Answers

    What is the purpose of U Mobile’s network-level scam protection system?
    The system identifies and blocks suspicious calls and messages at the network level before they can reach user devices, thereby preventing potential scams.

    Who developed the technology behind this scam protection system?
    The technology powering the scam protection system was developed by Cellusys, a global provider of mobile operator solutions, including signaling, roaming, and analytics.

    How significant is the problem of digital fraud in Malaysia?
    According to the Global Anti-Scam Alliance (GASA), 73% of Malaysians have reported being targeted by fraudulent calls or messages, indicating a serious problem with digital fraud in the nation.

  • Optus Faces Hefty $826K Fine Over Coles Mobile Scam Breach: A Deep Dive into Australia’s Telco Scandal

    Optus Faces Hefty $826K Fine Over Coles Mobile Scam Breach: A Deep Dive into Australia’s Telco Scandal

    Optus Mobile, a renowned telecommunications firm, has been hit with another hefty fine of $826,320 for breaching anti-scam regulations. This recent violation pertains to its business operations under the Coles Mobile brand.

    Investigation and Breaches

    The Australian Communications and Media Authority (ACMA) served the penalty after a thorough investigation into the infractions committed by Optus. The probe revealed that the company had infringed anti-scam provisions on 44 separate instances during September and October of the previous year. These infractions were carried out through Coles Mobile, a collaborative venture enabling consumers to register for a mobile contract via the Coles supermarket chain.

    Investigators unveiled that scammers had managed to exploit a security loophole in a third-party identity verification system employed by Optus. This loophole permitted the fraudsters to sidestep certain parts of the obligatory verification procedure. As a result, these unscrupulous individuals managed to seize control of a minimum of four client mobile services and infiltrate their bank accounts. The reported losses from these scam activities totalled $39,000.

    Implications and Responses

    Samantha Yorke, a member of the ACMA, conveyed the severity of such fraudulent activities. She highlighted the resultant monetary losses and lingering trauma emanating from the task of reclaiming digital identities. Yorke stated that although this was a solitary issue that was promptly addressed, the lack of a sturdy customer ID verification system is unacceptable. This holds particularly true for a prominent provider in the industry such as Optus, which is currently Australia’s second largest.

    Yorke also pointed out that the imposed fine is the maximum monetary penalty that the ACMA has the jurisdiction to enforce in this case. The severity of the fine reflects the seriousness of the breaches committed by Optus.

    The recent penalty adds to the already considerable financial repercussions that Optus has faced this year due to regulatory contraventions. Earlier in September, the firm was directed by the Federal Court to pay a staggering $100 million for engaging in unfair sales practices. These unethical practices affected over 400 customers and were carried out at 16 Optus outlets between August 2019 and July 2023.

    Questions & Answers

    What led to the recent $826,320 fine imposed on Optus Mobile?
    Optus Mobile was fined for breaching anti-scam regulations, specifically in relation to its business operations under the Coles Mobile brand.

    How were scammers able to exploit Optus’s systems?
    Scammers exploited a security loophole in a third-party identity verification system used by Optus, which allowed them to bypass parts of the obligatory verification process and gain control of several consumer mobile services.

    What were the consequences of the scam activities?
    The fraudulent activities resulted in reported losses of $39,000 and caused distress to consumers who had to recover their digital identities.

  • Indosat’s AI-Driven Shield: Blocking 200 Million Spam & Scam Contacts in 90 Days!

    Indosat’s AI-Driven Shield: Blocking 200 Million Spam & Scam Contacts in 90 Days!

    Indosat Ooredoo Hutchison (IOH) has announced significant success in the initial months following the launch of its AI-powered Anti-Spam and Anti-Scam feature. Just three months after its introduction, the feature has blocked hundreds of millions of potential digital fraud attempts. Launched on August 7, 2025, the tool has intercepted more than 200 million potentially harmful calls, flagged over 90 million dubious messages, and safeguarded an average of 11.5 million customers per month from possible scams.

    Artificial Intelligence Meets 5G

    This anti-fraud feature is a key component of Indosat’s AIvolusi5G program, an initiative that combines the power of artificial intelligence with cutting-edge 5G technology to enhance the safety and dependability of the network. This system works automatically on a network level, screening calls and messages for possible fraudulent activities. This does not necessitate the installation of additional applications or the use of specific devices by customers.

    According to the Global Anti-Scam Alliance’s 2025 State of Scams in Indonesia report, 66% of Indonesian adults have been the target of scam attempts in the past year, with 14% suffering financial losses totaling IDR 49 trillion (USD 3.3 billion). The majority of these scams have taken place through direct-messaging channels like SMS and chat platforms.

    Impressive Results

    Indosat’s internal data has revealed that the company’s VoLTE network alone has detected over 290 million spam calls. When expanded to encompass Indosat’s entire customer base, this results in more than 500 million identified scam and spam calls and messages within just two and a half months. Additionally, the system has flagged over 145 million spam and scam messages, which includes 110 million confirmed fraudulent messages.

    Bilal Khazmi, Director and Chief Commercial Officer of Indosat Ooredoo Hutchison, commented on the results, saying: “Our technology is designed to help customers of all age groups navigate the digital world with increased confidence. By offering fast connectivity, accessible products, and robust protection, we remain dedicated to delivering superior digital experiences that connect and empower every Indonesian.”

    While the system has not managed to block all malicious communications, Indosat has noted that its early warning alerts have contributed to reducing financial losses and increasing public awareness of online threats. Customers receive alerts about potentially harmful numbers or messages before they interact with them, enabling them to take preventative measures.

    Indosat’s approach to cybersecurity follows the Zero Trust principle, which emphasizes verification over trust assumptions. This principle forms the foundation of Indosat’s efforts to combine technological safeguards with continuous digital literacy programs.

    Questions & Answers

    What is the AIvolusi5G program?
    The AIvolusi5G program is an initiative by Indosat that merges artificial intelligence with 5G technology to improve the security and reliability of their network.

    What is the primary goal of Indosat’s Anti-Spam and Anti-Scam feature?
    The primary goal of this feature is to protect customers from potential digital fraud attempts by screening calls and messages for suspicious activity.

    How does Indosat’s cybersecurity approach work?
    Indosat follows the Zero Trust principle, prioritizing verification over trust assumptions. This approach underpins their efforts to combine technological safeguards with ongoing digital literacy programs.

  • Starlink Devices Seized In Myanmar’s Crackdown On Booming Cyber Fraud Hubs

    Starlink Devices Seized In Myanmar’s Crackdown On Booming Cyber Fraud Hubs

    In a targeted action against one of Myanmar’s most infamous cyber fraud hubs, the country’s ruling military junta reportedly confiscated several Starlink satellite internet devices. This operation follows an investigation, which exposed the significant increase in the use of these devices in the burgeoning illicit trade.

    The Thriving Cyber Fraud Industry

    Since the onset of the Covid-19 pandemic, cyber crime centers that primarily target unsuspecting foreigners have proliferated in Myanmar’s war-torn border regions. These cyber dens run various fraudulent schemes ranging from business scams to romantic deceptions. The ongoing pandemic and the resultant closure of casinos in these regions have further fueled this burgeoning industry.

    A joint operation by Thai, Chinese, and Myanmar authorities, which commenced in February, led to the deportation of thousands of suspected scammers. While some willingly engage in these fraudulent activities, others are coerced into it by organized crime syndicates.

    A recent examination detected swift construction progression at fraud hub locations and installation of Starlink devices, a satellite internet service owned by Elon Musk, on their rooftops.

    A Fraction of the Whole

    Myanmar’s state media revealed that the military had recently executed operations near the Myanmar-Thai border at KK Park, confiscating 30 sets of Starlink receivers and associated equipment. However, this number represents just a fraction of the Starlink devices identified via satellite imagery and drone photography. One building at KK Park was found to have approximately 80 internet dishes installed on its roof.

    Despite not being authorized in Myanmar, Starlink dominated the country’s internet providers’ ranking from July 3rd to October 1st. The surge in Starlink traffic came after an extensive crackdown in February.

    Increasing Scrutiny

    The US Congress Joint Economic Committee has initiated an investigation into Starlink’s potential involvement with these fraud centers. While it has the authority to summon Musk for a hearing, it cannot compel him to testify. Starlink’s parent company SpaceX, has yet to comment on this matter.

    Vast Network of Scams

    The military junta reportedly commandeered around 200 buildings and located nearly 2,200 workers at the scam site. Furthermore, 15 individuals of Chinese descent were arrested on charges of online fraud, online gambling, and other unlawful activities.

    According to a report by the UN Office on Drugs and Crime, Southeast Asian scam operations swindled victims out of $37 billion in 2023. Myanmar has emerged as a major hub for these scam centers, prompting increased scrutiny and action from local and international authorities.

    Questions & Answers

    What is the Starlink?
    Starlink is a satellite internet service owned by Elon Musk.

    What has been the impact of the Covid-19 pandemic on the cyber fraud industry in Myanmar?
    The pandemic has led to a significant increase in cyber fraud activities in Myanmar, particularly in the country’s war-torn border regions.

    What is the extent of the scam network in Southeast Asia?
    According to a report by the UN Office on Drugs and Crime, Southeast Asian scam operations defrauded people of $37 billion in 2023, with Myanmar emerging as a major hub for these activities.

  • Singapore Scam Victims Top Southeast Asia in Financial Losses, Each Losing an Average of $2,132

    Singapore Scam Victims Top Southeast Asia in Financial Losses, Each Losing an Average of $2,132

    In a startling revelation, Southeast Asia grappled with an astonishing $23.6 billion in scam-related losses last year, according to the Global Anti-Scam Alliance’s State of Scams in Southeast Asia 2025 report released in late August. The staggering figure translates to roughly $660 vanished from every adult in the region, highlighting a profound issue that calls for urgent attention.

    Among the countries surveyed, Malaysia topped the charts with an average loss of $1,035 per victim, while Thailand trailed with losses averaging $354. Singapore, meanwhile, set a poignant record with S$1.1 billion (approximately US$861.2 million) lost to scams, marking a dramatic 70% surge from the previous year, as reported by The Straits Times.

    In the city-state, investment, job, and phishing scams emerged as the trifecta of deceit, both in terms of frequency and financial impact. However, there is a glimmer of hope this year—with reported cases and losses in Singapore down 26% and 12.6%, respectively, in the first half, tallying 19,665 cases that resulted in S$456.4 million in losses, according to Channel News Asia.

    Victims by the Numbers: Malaysia Leads the Pack

    Malaysia also accounted for the highest percentage of scam victims, with a staggering 32% of adults reporting financial losses. The Philippines followed closely with 31%, while Singapore’s figure stood at 21%. Across the region, wire transfers remained the scammers’ preferred payment method. However, in the Philippines, digital wallets have emerged as a popular tool for fraudulent transactions.

    Top Scams: It’s All About Investment

    Investment scams reigned supreme with 63% of respondents claiming they had been targeted, including 32% who encountered such schemes more than once. Following closely were unexpected money scams, where individuals were deceived into providing money or personal information to claim non-existent prizes or lottery winnings; 58% reported such experiences. Impersonation scams, shopping scams, and employment scams rounded out the top five categories of fraud, each affecting more than half of the respondents.

    A Call to Action for a Collective Defense

    Jorij Abraham, CEO of the Global Anti-Scam Alliance, emphasized that scams represent a pressing social threat, not merely an individual misfortune. “Scammers are evolving faster than our defenses,” he warned, urging a collective response from governments, technology firms, and financial institutions. “We must unite to counter this growing menace, lest we inadvertently accept fraud as a normalized part of daily life—almost like an encore after the plays of our lives.”

    Questions & Answers

    What was the total amount lost to scams in Southeast Asia last year?
    The total amount lost to scams across Southeast Asia last year reached a staggering $23.6 billion.

    Which country had the highest average losses per victim?
    Malaysia had the highest average losses per victim, amounting to $1,035.

    What types of scams were most prevalent in Singapore?
    Investment, job, and phishing scams were the top three scams in Singapore during the reporting period.

  • Malaysia Faces Surge: Online Shopping Scams Reach 3,500 in Q1, Reports Ninja Van

    Malaysia Faces Surge: Online Shopping Scams Reach 3,500 in Q1, Reports Ninja Van

    Scams are on the rise in Malaysia, with Ninja Van reporting over 17,000 parcel scam incidents last year alone. The most common of these scams involved cash-on-delivery schemes, where unsuspecting consumers paid for items they never ordered, as detailed by the Malaysian tech news outlet Zen The Geek.

    Ghost Scams and Phishing Woes

    But the woes don’t stop there. A sinister variety called “ghost scams” has gained traction, tricking victims into buying non-existent products or services advertised online. Adding to this digital quagmire are phishing attempts, where fraudsters employ text messages to impersonate Ninja Van, luring victims into their traps.

    Elderly Victims and Unrealistic Offers

    Fariz Maswan, Ninja Van’s chief sales officer, shared that many victims are from the older generation, easily lured into purchasing dubious items—think herbal products and amulets—pitched on social media. Often, these victims either receive nothing at all or are delivered items that strayed far from what was initially advertised. “It’s always a case of items being offered at a price that is just too good to be true,” Maswan noted, revealing that while losses can reach up to MYR1,000, most victims lose about MYR200.

    Raymon Ram, a fraud risk management expert, underscored the widespread fallout from these scams. “They erode public trust—not just in businesses, but also in the institutions that are supposed to protect us,” he declared, pointing out that scammers exploit weak governance and consumer ignorance. In phishing scenarios, victims receive messages claiming that a Ninja Van package was undelivered, only to be directed to fraudulent websites designed to pilfer their banking information.

    For cash-on-delivery scams, Fariz elaborated on the deceptive tactics. Scammers masquerade as delivery personnel, convincing targets to pay for a package supposedly ordered by a spouse or family member. “Scammers exploit the sense of familiarity that victims have for the person they think the parcel is for,” he explained.

    Combating the Rise of Scams

    In response to this alarming trend, Ninja Van has initiated the ScamMinar Panel Discussion, a proactive measure to combat fraud. They’ve also teamed up with the Royal Malaysia Police to bolster anti-scam efforts.

    Last year, Malaysia saw over 35,300 reported scams, leading to staggering financial losses of MYR1.6 billion (US$378 million), according to the Commercial Crime Investigation Department. This marks a 29% increase compared to 2023—a surge deemed “alarming” by the department’s director. The types of scams varied from fraudulent phone calls to enticing investment schemes promising astonishing returns. Who knew scammers could be so diverse?

    Questions & Answers

    What are the most common types of scams reported by Ninja Van?
    The most prevalent scams involve cash-on-delivery fraud, ghost scams for non-existent products, and phishing attempts disguised as undelivered parcel notifications.

    Who is primarily affected by these scams?
    Many victims belong to the older generation, often targeted through social media promotions that feature enticing offers on dubious products.

    What measures is Ninja Van taking to combat these scams?
    Ninja Van has launched the ScamMinar Panel Discussion and partnered with the Royal Malaysia Police to implement effective strategies to prevent fraud.

  • Hanoi Authorities Seize Thousands of Counterfeit Marshall Speakers and Smartwatches in Facebook Scam Bust

    Hanoi Authorities Seize Thousands of Counterfeit Marshall Speakers and Smartwatches in Facebook Scam Bust

    The streets of Hanoi have witnessed a significant crackdown on counterfeit products as local authorities recently dismantled a network that expertly peddled fake goods via Facebook. Among the impressive haul are 25,500 fraudulent items, including well-known products such as counterfeit Marshall speakers, smartwatches, and vacuum cleaners, all of which have led to a staggering seizure valued at around VND22 billion (approximately US$844,000).

    Operating under the leadership of 30-year-old Le Huu Minh, the group ingeniously set up a social media presence to promote their goods, mostly highlighting audio equipment falsely attributed to the renowned U.K. brand Marshall. Their marketing tactics included elaborate fake promotional campaigns celebrating the fictitious “10 years of establishment” of the Marshall brand, with eye-catching discounts reaching a jaw-dropping 70% on speakers, headphones, and amplifiers.

    To further deceive unsuspecting customers, the group launched a counterfeit website, marshall-store.com, designed to mirror the official Marshall site closely. Once the orders were placed, buyers received their goods through various delivery services, a strategy that morphologically shifted as the sellers often changed logistics companies to evade authorities.

    The prices of these knock-off items were irresistibly low, generally under VND1 million (around $38), making them an enticing option compared to their authentic counterparts. In addition to the impressive volume of fake technology, the police discovered a treasure trove of fashion products and accessories lacking valid proof of authenticity, inclusion in the grand sweep of the counterfeit operation.

    As this crackdown brings to light the extent of brand infringement, it also leaves us to wonder: just how savvy can counterfeiters get? Will online shoppers become more vigilant in their purchasing behaviors? And could this be the beginning of a larger wave of actions against online fraud in the retail sector?

    Questions & Answers

    What prompted the police raid on this counterfeit operation?
    The police acted on reports of a network selling counterfeit products on Facebook, leading to the discovery of a massive inventory of fake goods in Hanoi.

    Who was leading the counterfeiting group?
    The group was led by 30-year-old Le Huu Minh, who is currently under investigation alongside four other members.

    What types of products were seized during the operation?
    The police confiscated a wide array of items, including 12,200 smartwatches, 6,000 fake Marshall earbuds, 1,700 Marshall Emberton speakers, and 2,550 Fujisu vacuum cleaners, among other counterfeit fashion products.

  • Phone scammers will soon lose a major advantage

    Phone scammers will soon lose a major advantage

    The Federal Communications Commission is taking aim at a key loophole that helps robocallers dodge detection systems meant to protect consumers. If you’re still getting bombarded with scam calls on your phone, this gap involving older network technology is a likely contributor. The FCC wants to ensure calls maintain their digital fingerprints even when passing through these older networks.  

    Modern phone calls over internet (IP) networks benefit from STIR/SHAKEN, a system the FCC champions for tracking, blocking, and warning about bad calls. It acts like a digital fingerprint to verify caller ID isn’t faked or “spoofed”. It’s crucial for spotting malicious calls before they potentially trick someone.  

    The problem is that when calls travel — even partially, through older, non-IP phone lines (think traditional landlines) — this STIR/SHAKEN verification often gets lost due to technical limitations of those networks. Scammers know this and actively exploit it by routing calls through these pathways, effectively erasing the digital proof of origin. This makes their illegal calls much harder for carriers to identify and block.  

    Patching the network hole

    The FCC’s new proposal directly targets this non-IP loophole. For the last four years, providers using these older networks faced delayed deadlines for implementing call authentication required by the TRACED Act. The FCC now wants to end these delays and get authentication solutions deployed.  

    This initiative stems from the TRACED Act, which is legislation designed specifically to bolster the fight against the flood of illegal robocalls. While STIR/SHAKEN on IP networks has certainly made a dent, billions are still lost annually to frequent phone scams related to everything from fake auto warranties to government impersonations, seriously damaging consumer trust. Addressing specific vulnerabilities like the non-IP gap is essential.

    Shutting down this specific loophole won’t magically stop all robocalls overnight, but it’s a necessary technical fix in the ongoing battle. Ensuring calls retain authentication across different network types makes it tougher for scammers to operate anonymously and hide their tracks. Ultimately, closing this gap should lead to fewer fraudulent calls getting through to consumers and hopefully increase the reliability of caller ID.

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  • Australia and Singapore to Jointly Fight Against Scam Calls and Messages

    Australia and Singapore to Jointly Fight Against Scam Calls and Messages

    Australia and Singapore will unite in the fight against unsolicited telemarketing, spam and scams, following an agreement between the Australian Communications and Media Authority (ACMA) and the Info-communications Media Development Authority of Singapore (IMDA).

    The new strategic agreement will promote further engagement and information-sharing between the two agencies and assist with both investigations and compliance with telecommunications laws in both countries.

    This memorandum of understanding (MOU) complements the 2020 Australia-Singapore Digital Economy Agreement to expand trade and economic ties in our region. It follows similar agreements the ACMA has made with its regulatory counterparts in the USA, Canada and New Zealand.

    Research conducted by the ACMA in 2021 found that 98% of Australians received some form of unsolicited communication. Scam calls were the most prevalent type of unwanted communication, with 4 in 10 Australians receiving them at least weekly.

    ACMA Chair Nerida O’Loughlin said she was pleased to further strengthen the ACMA’s strong working relationship with the IMDA.

    “Almost every Australian is impacted by unwanted calls, SMS and emails, and we know that many of our international colleagues are dealing with the same issues,” O’Loughlin said. “This agreement will see us building stronger ties with our Singaporean counterparts to crack down on unsolicited calls and messages, particularly when cross-border issues are involved.”

    Lew Chuen Hong, Chief Executive of IMDA said, “Scams is [sic] a global issue that do not respect geographical boundaries. This MOU is an important step for the international community to join forces and tackle this issue decisively. I am happy to join in this partnership with our Australian counterparts and together, the MOU will benefit the citizens of our both countries and increase trust in our telecommunication systems.”

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  • T-Mobile’s Scam Shield service has blocked 21 billion scam calls in 2021

    T-Mobile’s Scam Shield service has blocked 21 billion scam calls in 2021

    T-Mobile released its 2021 Scams and Robocalls report, and it says that its Scam Shield service managed to block 21 billion scam calls, which translates to 700 calls identified or blocked every second. The gathered data by T-Mobile shows an over 116% increase in scam call attempts from 2020.

    According to the T-Mobile scam call report, the most frequent scam was related to fake vehicle warranties, which accounted for 51% of all the call scams. In other popular scams, the scammers were posing as Social Security office workers (up to 10%) and wireless providers (up to 9%). Scammers also pretended to be employees of car insurance companies (6%) or package delivery companies (4%). There were also cases in which scammers posed as health insurance or health providers, the IRS, or workers from credit card companies.

    In its scam call observation, T-Mobile observed that the scammers were working mostly from Monday to Friday, and on the weekends, they didn’t work as hard. It seems that the scammers enjoy some time for themselves on the holidays. This year, Easter (April 4) had the lowest scam attempts of the year. T-Mobile also reported that starting on December 23, the number of call scams began to decline.

    Another piece of information that T-Mobile reports in its scam call report is that scammers are more likely to target some areas of the United States more than others. Scammers favored Texas, Florida, Arizona, and Georgia. And the most targeted area codes were in the Dallas/Fort Worth area.

    In the summer of 2020, T-Mobile released its Scam Shield service. The goal of the Scam Shield was to protect all of T-Mobile’s customers from scam call attacks for free. By using AI to analyze call behavior, T-Mobile constantly improves the protection of its network against scam call attacks.

    One of the features that Scam Shield has is scam detection. If Scam Shield detects a scam threat, the customer will be notified immediately. The Scam Shield service gives you the ability to turn off scam calls via Scam Block. Your phone will not even ring if Scam Block is enabled and Scam Shield detects a potential scam call. For more information about T-Mobile’s Scam Shield, visit T-Mobile’s website.

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  • Three times more scammed via bank transactions than Bitcoin payments in Australia

    Three times more scammed via bank transactions than Bitcoin payments in Australia

    Bitcoin remains the most popular cryptocurrency playing a role as an investment vehicle and also a payment medium. However, scammers are exploring the payment aspect to defraud victims resulting in losses of millions of dollars.

    According to data compiled by cryptocurrency trading simulator Crypto Parrot, Australians lost an equivalent of AUD 26.65 million in scams where Bitcoin was the payment method in 2020. Despite Bitcoin being a new payment method, the fraud linked to the cryptocurrency ranked second behind banks.

    Scams involving bank transactions amounted to AUD 97.65 million, which is at least 3.7 times more than the amount lost in bitcoin payments scams. Other unspecified payment methods ranked third at AUD 24.17 million while cash ranked fourth at AUD 8.57 million. Credit cards emerged fifth at AUD 8.1 million.

    Elsewhere in terms of reported scams in 2020, payments methods not provided ranked top at 190,959 cases, followed by banks at 8,215. Credit cards rank third at 6,267 cases, followed by PayPal at 2,761. Other payment methods ranked fifth at 2,680 cases. Bitcoin cases emerged sixth at  1,985.

    The coronavirus health crisis partly played a role in Bitcoin being used as a payment method for scams in Australia.

    According to the research report: “Amid the pandemic, most people spend more time online on social media platforms, which became perfect grounds for targeting potential victims. Notably, victims deployed social media to share their referral codes with friends and contacts, bringing more people into the group involving the fake investment scheme. Overall, social media is an excellent tool for scammers who understand most people face the fear of missing out.”

    Furthermore, Bitcoin’s underlying nature of being decentralized and anonymous contributed to the crypto being utilized as a payment method in scams. Notably, this status means that the beneficiaries cannot be traced easily.

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  • Scary Android malware targets hundreds of popular apps

    Scary Android malware targets hundreds of popular apps

    Another day, another major Android threat discovered by security researchers as it lurks in the shadows in anticipation of its time in the mischievous limelight. In a way, this BlackRock malware detected and rigorously documented by the folks over at ThreatFabric can be considered even scarier and more dangerous than the Joker virus that made headlines recently or other similar security vulnerabilities found to stem from largely shady apps in the past.

    That’s because BlackRock was exposed as targeting a long list of reputable and crazy popular Android apps, including everything from PayPal to Gmail, Yahoo Mail, Uber, Netflix, eBay, Amazon, Telegram, WhatsApp, Twitter, Snapchat, Skype, Instagram, Facebook, YouTube, Reddit, TikTok, Tumblr, Pinterest, Tinder, Grindr, and even Google’s own Play Store. In total, we’re talking no less than 337 potential victims.

    For many people, that might be pretty much everything they use on their mobile devices on a regular basis, so obviously, the solution to this problem is not to delete all these apps and seek less popular alternatives. Instead, you should merely be careful about what you install and especially where you install your apps and updates from.

    As you can imagine, the aforementioned apps, social networking, communication, and dating services are not dangerous by themselves, rather being targeted precisely due to their worldwide success and mass appeal by a banking Trojan that hasn’t managed to slip through Google’s Play Store filters yet.

    In other words, you have nothing to worry about, at least as far as this particular virus is concerned, if you download everything from an official source. The danger surfaces when you’re prompted to install “Google updates” from third-party sources, which is a massive red flag.

    Unfortunately, it’s not entirely clear what you can do to clean your phone of the BlackRock malware if you fall prey to such a vicious and insidious attack that will quickly spread across your system without leaving a trace. That’s because the Trojan will prevent most antivirus programs from starting in addition to phishing everything from your financial information to social media usernames and passwords.

    Naturally, the main goal is to steal credit card details, but various app credentials will also do for the bad actors behind BlackRock, and you can expect your text messages to be hijacked as well.

    While far from new or innovative at its core, this chilling banking Trojan does a few things differently from its forerunners, dubbed LokiBot, MysteryBot, Parasite, and Xerxes. Instead of adding new features and increasing its complexity, which is usually the case in this dark and malevolent world, BlackRock is actually keeping things simpler than ever, with a focus on the most “useful” functions in terms of stealing personal information.

    What is expanded compared to previous banking malware is the target list, with an unusually high number of “trending” social and dating apps joining the typical group of financial services from institutions located in the US, as well as Australia, Canada, and various European countries.

    Basically, BlackRock is casting a wider net than any of its predecessors, making sure pretty much no one that uses an Android phone nowadays is safe, no matter where you live, what device you use, how you like to connect with friends and make new ones, or what online banking channel you prefer.

    Still, the simplest, safest, and most foolproof way to stay protected from this type of threat remains to never rely on a third-party app store, as well as install a reliable antivirus solution before suspecting a cyberattack, and periodically check your app permissions, as well as your credit card statements for any unauthorized or shady transactions.

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  • MAS Warns Against Lee Hsien Loong Bitcoin Scam

    MAS Warns Against Lee Hsien Loong Bitcoin Scam

    The Monetary Authority of Singapore warned the public about a website using fabricated comments from Prime Minister Lee Hsien Loong to solicit investments in bitcoin.

    The website not only used fabricated comments but also attempted to impersonate a news page from a local media organization, the Monetary Authority of Singapore (MAS) added.

    The information on the website is highly deceptive and misleading. The statements attributed to PM Lee are completely false, said MAS in a media statement last Friday. The site tries to get readers to provide credit card or bank account information, plus payments into a trading platform, which would automatically initiate trades on the client’s behalf.

    Members of the public are advised to exercise extreme caution and avoid providing any financial or personal information on the forms linked from the website, MAS added. Members of the public who suspect that an investment could be fraudulent or misused for other unlawful activities should report such cases to the police, the regulator said.

    Since last year, MAS has issued at least four consumer advisories on such fraudulent websites that use the names and photographs of ministers and other prominent people in Singapore to solicit bitcoin investments. The ministers included Emeritus Senior Minister Goh Chok Tong and Deputy Prime Minister Heng Swee Keat.

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  • Myanmar telcos launch mobile scam info campaign

    Myanmar telcos launch mobile scam info campaign

    Myanmar’s mobile operators have teamed up to increase awareness of the importance of mobile security in the wake of a rise in the number of mobile phone scams targeting the nation.

    MPT, Ooredoo Myanmar, Telenor Myanmar and MyTel have launched a join information campaign covering various types of mobile phone fraud and steps consumers can take to protect themselves.

    The operators said Myanmar’s rapid increase in mobile penetration over the last few years has made the market an attractive target for both local and international cybercriminals.

    Over the last few weeks, there has been an increase in the number of missed call scams, involving tricking consumers into dialling back premium rate services, as well as smishing scams, involving sending SMS to coerce users into filling their information into an online form believing they are updating their contact details or registering for a special offer from a legitimate business.

    The operators are advising their customers not to install applications or download files from untrusted sources, avoid answering calls from international numbers they do not know and hang up immediately on calls where nobody appears to be on the other end.

    The advice also covers tips including avoiding providing callers with PINs and one-time passwords, or SIMs from unknown sources, and conducting a factory reset before selling or giving away a phone.

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