Tag: service center

  • Premium Automobiles Faces $9,400 Fine Following Audi Service Center Explosion in Singapore

    Premium Automobiles Faces $9,400 Fine Following Audi Service Center Explosion in Singapore

    Singapore’s car retailer Premium Automobiles has been issued a fine of SGD12,000 (approximately US$9,400) following a significant explosion at its Audi service center, which left a gaping hole in a wall and prompted the evacuation of around 100 people.

    On September 10, Premium Automobiles admitted guilt for failing to promptly cease the operation of a malfunctioning lift that posed serious safety risks, as reported by The Straits Times.

    The incident occurred on March 7, 2023, at the company’s service center located at 55 Ubi Road 1. An investigation into the explosion revealed that a waste oil tank, installed in 2002, was located in the lift’s machine room, a decision that would ultimately prove catastrophic.

    Despite hiring a contractor to perform monthly maintenance on the lift, Premium Automobiles did not inform them about the presence of the waste oil tank. This oversight proved to be a costly mistake when arcing from the lift’s control panel ignited flammable vapors that had built up in the confined space, leading to the explosion.

    In court, a representative from Premium Automobiles requested leniency, underscoring that this was the first legal issue the company has faced since its establishment in 1999. “We believed we were ill-informed regarding the need for approval for the waste oil tank,” the representative stated, adding, “We accept full responsibility for this incident and are committed to improving our safety protocols moving forward.”

    While some might think an explosion at a car service center feels like a plot twist in a blockbuster film, for Premium Automobiles, it’s a sobering reality check that safety cannot be an afterthought.

    Questions & Answers

    What caused the explosion at Premium Automobiles’ Audi service center?
    The explosion was triggered by arcing in the relay switch of the lift’s control panel, which ignited flammable vapors from a waste oil tank that had been improperly installed in the lift’s machine room.

    How did Premium Automobiles respond to the incident?
    Premium Automobiles accepted full responsibility for the explosion, acknowledging their oversight in not informing their maintenance contractor about the presence of the waste oil tank.

    What penalties did the company face after the incident?
    The company was fined SGD12,000 (US$9,400) as a result of the explosion, marking the first legal trouble they have encountered since their founding in 1999.

  • VinFast Plans to Launch 100+ Electric Vehicle Service Centers Across the Philippines

    VinFast Plans to Launch 100+ Electric Vehicle Service Centers Across the Philippines

    VinFast, Vietnam’s rising star in electric vehicle (EV) manufacturing, is gearing up to revolutionize the automotive landscape in the Philippines. In an exciting announcement, the company revealed a partnership with four key Philippine firms to roll out over 100 authorized service centers throughout the country in 2025.

    Forging Strategic Partnerships

    The collaboration features prominent names like Goodyear Philippines, Tire King and Rubber Products, Power Tread Services, and Marcjan Cavite. These partners will manage VinFast service centers, ensuring that maintenance, repairs, and customer support for EVs meet global standards—something that has become a hallmark of the VinFast brand.

    Excitingly, VinFast and Goodyear plan to kick off their endeavor with the launch of 50 authorized service centers this year, while Marcjan Cavite will launch eight, and Tire King and Power Tread will each establish seven. These centers aren’t just ordinary workshops; they must adhere to stringent regulations regarding facilities, equipment, and technician qualifications. Genuine parts and exceptional service will be prioritized for VinFast vehicle owners.

    Supporting the Network Expansion

    To assist in this ambitious rollout, VinFast is committed to providing extensive support to its partners. This includes personnel training, technical consulting, and operational expertise, ensuring a smooth and rapid expansion of their service network.

    This latest initiative builds on previously signed memoranda of understanding with Philippine partners JIGA and Motech, firmly positioning VinFast to enhance after-sales services while expanding its footprint in the burgeoning EV market.

    Just shy of a year since VinFast made its debut in the Philippines, the company is already making waves with its innovative smart EV models, competitive sales strategies, and an expanding after-sales network.

    Charting a Path for Sustainable Future

    In its quest for a greener tomorrow, VinFast is dedicated to cultivating a comprehensive “For a Green Future” ecosystem in Southeast Asia. This ambitious vision focuses on developing robust charging infrastructure and service centers—an operational model that has already proven effective in Vietnam and is now being replicated in dynamic markets like the Philippines.

    For those wondering if the EV boom will take off as swiftly as a VinFast model off the assembly line, one might find it hard to resist a ride in one of their electric beauties!

    Questions & Answers

    What are the partnerships VinFast has formed in the Philippines?
    VinFast has partnered with Goodyear Philippines, Tire King and Rubber Products, Power Tread Services, and Marcjan Cavite to establish over 100 authorized service centers.

    When will the service centers be operational?
    The first wave of 50 service centers is expected to launch in 2025, with additional centers rolling out throughout the year.

    How does VinFast support its service partners?
    VinFast provides comprehensive support, including training for personnel, technical consulting, and operational expertise, to facilitate the rapid establishment of its service network.

  • Panasonic Opens Four Showrooms in Southeast Asia

    Panasonic Opens Four Showrooms in Southeast Asia

    Towards improving market visualisation, Panasonic Asia Pacific and its group companies (Panasonic) opened four showrooms in Myanmar, Indonesia and Cambodia in the first half of 2015. The three showrooms in Yangon and Mandalay, Myanmar; and Phnom Penh, Cambodia; which showcase the company’s full array of Business-to-Consumer (B2C) products and Business-to-Business (B2B) solutions, are integrated with service centres. Panasonic Business Showroom in Jakarta, Indonesia, is a dedicated B2B showroom targeted at government and business partners.

    Panasonic_Showroom-Service_Centre_Yangon_Myanmar

    As fast-growing countries with sizeable young populations and untapped opportunities, Myanmar; Indonesia; and Cambodia are key markets for Panasonic in the Asia Pacific region. Panasonic aims to create a better life and a better world by enhancing quality of living through innovative electronics that cater to different lifestyle needs. These include home and cooking appliances, beauty and grooming products, televisions, audio-visual products and cameras.

    The company also strives to boost local business development and support growing infrastructure by marrying technology and products into comprehensive solutions tailored to meet unique market requirements in both residential and commercial sectors such as retail shops, convenience stores, hotels, offices and educational institutions.

    The one-stop showrooms offer customers and corporates the opportunity to experience the products and solutions first-hand, enhancing the brand’s touch points with its stakeholders. Staying true to its philosophy of contribution to society, Panasonic will continue to contribute to the development and prosperity of the markets it operates in, be it through technologies, products, solutions and corporate citizenship activities.

    Myanmar

    Panasonic Showroom & Service Center Yangon

    Address: G-15, Tower D, Pearl Condominium,
    Kabar Aye Pagoda Road, Bahan Township, Yangon
    Opening hours: Monday to Saturday: 9:00 – 17:30 (Showroom & Service Center)
    Sunday (except public holidays): 9:00 – 17:30 (Showroom only)
    Tel: +95 – 1 – 860 – 4657

    Panasonic Showroom & Service Center Mandalay

    Address: No.647, Corner of 36th & 78th street, Mahar Aung Myae Township,
    Haymamarlar North Quarter, Mandalay
    Opening hours: Monday to Saturday: 9:00 – 17:30 (Showroom & Service Center)
    Sunday (except public holidays): 9:00 – 17:30 (Showroom only)
    Tel: +95 – 2 – 60488

    Indonesia

    Panasonic Business Showroom Jakarta

    Address: JL. Dewi Sartika No. 14, Cawang, Jakarta, 13630, Indonesia
    Opening hours: Monday to Friday: 9:00 – 17:00

    Tel:

    +62 21 801 5710

    Cambodia

    Panasonic Showroom Phnom Penh

    Address: No.25, iOne Building, Mao Tse Tung Blvd, Sangkat Boeung Keng Kang I,
    Khan Chamkar Morn, Phnom Penh, Kingdom of Cambodia
    Opening hours: Monday to Sunday (except public holiday): 10:00 – 19:00
    Tel: +855 23 213 857