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Tag: singpost popstation

  • Shop online better with upgraded Triumph e-commerce

    Shop online better with upgraded Triumph e-commerce

    Singapore Post subsidiary SP eCommerce has worked with lingerie brand Triumph to launch two optimised online stores, for Singapore and Malaysia.

    The online stores have been redesigned and enhanced in areas such as product categorisation and recommendation to improve the shopping experience.

    Triumph launched online shops two years ago, with the latest updates integrating the online stores with Instagram so buyers can share photos via on-site social feeds.

    With custom extensions designed by SP eCommerce – including zip-code validation, redesigned navigation and SingPost PopStation deliveries – the revamped web stores make browsing of more than 5000 styles easier and faster.

    Further improvements are about to be rolled out for the online stores’ product recommendation engine, including a wish list.

    “Customer experience is our top priority,” says Triumph International Singapore/Malaysia commercial director Sheryl Wong. “Serving up a great brand experience has always been at the core of what we do, and that is only possible with a holistic focus on our shoppers’ experience.

    “With SP eCommerce, we are pleased we are able to stay abreast with the latest digital trends, enabling us to provide our customers with an ever-enhancing online shopping experience.”

    SP eCommerce offers end-to-end services covering enterprise-grade eCommerce technology, warehousing, delivery and returns management, web-store operations, and customer-care and performance marketing.

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  • SingPost POPStation wins international honour

    SingPost POPStation wins international honour

    Singapore Submit’s POPStation sensible lockers idea has gained a world accolade in Belgium.

    SingPost has rolled out a community of in extra of 100 POPStations which permit internet buyers to have items delivered to a set level accessible 24-seven, circumventing the have to be at house or office to obtain parcel deliveries.

    The idea was judged the most effective idea within the Retail Buyer Entry class on the 16th World Mail Award 2015. It’s the third consecutive annual honour on the awards – SingPost gained within the eCommerce class in 2014 and for Individuals Administration in 2013. It had beforehand gained the highest award for Mail High quality.

    The World Mail Awards, the annual “Oscars” of the mail and categorical business, recognise the achievements and greatest practices inside the postal and categorical sector. These awards are introduced to postal operators or service suppliers worldwide, which have been reviewed by a panel of judges comprising Common Postal Union (UPU) members, worldwide postal business leaders and customers.

    Dr Sascha Hower, group COO of SingPost stated it was encouraging to obtain the distinguished worldwide accolade.

    “It recognises our funding and pioneering efforts to innovate and supply an built-in retail platform. With our POPStations we at the moment are delivering a seamless and extra handy on-line buying expertise for shoppers. We need to make receiving parcels so simple as attainable and hopefully delight our clients within the course of. POPStations are a part of our effort to offer shoppers a multiplicity of touchpoints and enabling merchandise returns.”

    Lim Ho Kee, Chairman of SingPost, added: “This World Mail Award recognises our endless quest for innovation, productiveness and customer support to convey larger worth to SMEs and retail clients. We proceed to have grave considerations about mail income decline and encourage our individuals to grab alternatives and use IT to serve clients in new methods. Confronted with challenges like e-substitution and way of life modifications, SingPost is on a ‘burning platform’ and we have to rework and diversify our enterprise to stay related. Therefore, we launched into our transformation in 2003 after itemizing. SingPost’s core competency in final mile supply and trusted model present us a superb basis to develop the ecommerce logistics enterprise in Singapore and the area. The POPStation is one such instance the place we lead and innovate the native ecommerce panorama with an clever set-up for parcel supply and returns.”

    At POPStations, shoppers cannot solely obtain shipments, however simply organise returns of merchandise for trade, demonstrating, says SingPost, how on-line and mobility will help make their lives simpler.

    SingPost plans to increase the community to 200 inside the subsequent two to 3 years.

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