Taiwan will ban automatic subscription renewals for digital services and require explicit user consent, the Executive Yuan announced in Taipei.
Companies that conceal renewal terms face fines of up to NT$50 million ($1.57 million) per violation under proposed regulatory amendments. The cabinet said service providers must scrap pre-ticked consent boxes and allow customers to manually confirm any recurring payment schedule through a clearly labeled checkbox.
Contract Rules and Cancellation Parity
The Ministry of Digital Affairs will amend the Mandatory and Prohibited Clauses for Standard Contracts in Online Retail Transactions to enforce the ban. Under the updated framework, platforms must clearly disclose subscription durations, recurring fee structures and cancellation procedures before a customer signs up.
Ending a recurring plan must become as simple as starting one. Regulators will require businesses to build cancellation workflows that match the ease of their sign-up funnels. Platforms must also send a separate advance notice to users before any scheduled renewal charge goes through.
Under Article 42 of the Fair Trade Act, initial concealment of subscription terms carries fines between NT$50,000 and NT$25 million ($1,570 to $784,831). Operators that fail to fix non-compliant interfaces before a set deadline face recurring penalties ranging from NT$100,000 to NT$50 million for each infraction.
Targeting Dark Patterns in Digital Commerce
Scrutiny over subscription traps has sharpened across Asia-Pacific markets as streaming, software and direct-to-consumer apps shift revenue models toward recurring billing. Regulators across the region are cracking down on deceptive user interface designs, commonly known as dark patterns, that lock shoppers into recurring payments with hidden clauses and overseas corporate registrations.
Taiwanese consumer protection rules will also void hidden terms entirely. Under Article 12 of the Enforcement Rules of the Consumer Protection Act, clauses presented in ways that are difficult to detect or understand will not legally bind the subscriber.
The policy overhaul follows legislative questioning by Chinese Nationalist Party (KMT) lawmaker Liao Hsien-hsiang, who highlighted user financial losses tied to overseas digital providers. The cabinet is working against a one-month timeline to formalize the regulatory draft and submit the revised contract provisions.
